Skillshare is an online learning community with thousands of creative and entrepreneurial classes to fuel lifelong learning. Students can access 100s of classes for free or upgrade to Premium to unlock access to the entire catalog of 20,000+ classes. Focusing on in-demand creative and entrepreneurial skills, Skillshare classes cover popular topics like design, marketing, freelancing, and more. Plus, classes include resources, projects, and community to provide a rich learning experience.
Skillshare is proud to focus on reinventing learning as it strives to break away from the "degree" mold and provide students with an innovating and intriguing training program to learn new skills. The online classes are full of creative online discussions and self-paced learning. Skillshare's training courses range from design to business to technology, and for a competitive price, users have unlimited access to thousands of interactive online courses and communication platforms to share projects and ideas.
Each program offers short, on-demand video training from teachers who actually work in the subject field. The online classes are designed to help students complete their work on their own time, helping students progress at their own pace while still continuing to interact with other students and instructors throughout the duration of the class. Most instructional videos range from 45 minutes to an hour, which helps to hold the attention of the students and also provide significant time to complete assignments and projects while still maintaining a regular social schedule.
Skillshare also offers a free 2-month trial for new users that gives you unlimited access to Skillshare's course catalog of over 22,000 classes. If students like the material, they can then access classes anytime by paying $15 monthly or $99 for an annual premium membership. There is no contract so members can cancel their subscription at any time. In short, Skillshare is setting itself apart from the competition in three significant ways:
When signing up for a premium membership, members receive the following perks:
*Annual premium membership only ($99/year)
For learners who are looking to have one-on-one contact with an instructor or teacher, who are wishing to be tested and quizzed on a regular basis, or who are hoping for a "typical classroom structure" Skillshare is not the appropriate option.
This company also doesn't offer any proof of completing a course to be used in the workforce. Teachers and courses aim to help others learn new skills in their respective fields with an online learning community, not provide certification.
Lastly, not all instructors are certified teaching professionals. Class videos can be taught by nearly anyone (this is not to discount the level of learning possible) and are not generated through Skillshare's internal company. This makes an traditional, instructor-led training even less likely.
Skillshare offers those who are hesitant to sign up access to watch the beginning clip on thousands of their free classes. This gives potential members a feel for how the classes on Skillshare work. To unlock the rest of the course, Skillshare requires either a free or premium membership.
However, if members only have the free membership, venturing beyond the free classes page can be frustrating since most of the classes require the premium membership to access the entire course. There is also no way to see which classes are a part of the premium membership. So members won’t know if they have access to the entire class until they click on it.
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Having watched multiple free classes I felt the time was right to try a premium membership. Not wanting to have my card on file I purchased a gift card for a 3 month membership. The code took 12 hours to be emailed and when I tried to redeem it I was greated with "there was an error processing this code". The only option for help is to email customer service..no phone and no live chat and zero guarantee that they will email you back. $36 wasted.
I fell into the enticement of 2 months for .99$ I went through a few tutorials on HTML and CSS. The content was bad, but I actually found better tutorials and content for free on a variety of other sites including YouTube. I payed for 1 additional month @ 15$ becuase I forgot to cancel in time. Looking at my bank statement 3 months later I saw they they had continued charging me 15$/month. Apparently my cancellation didn't take, which admittedly may be my fault, as I was unable to locate the cancellation confirmation email. After actually cancelling I saw that you have to submit through several pages to finally cancel, and I still did not receive a cancellation confirmation via email. Like a typically salty ex-customer I requested a refund for the months I was charge for a service I did not use. I have been told to expect one months refund in 10 or so business days. They track your usage on the site so it looks like I was charged 60.99$ for 3.5hrs of tutorials.... College was cheaper...
I really love skillshare and have learned so much from their great classes. I see a lot of people complaining about being billed, but it seems to me that Skillshare works pretty much the same way that every subscription in the world does (audible, netflix, whatever) where in exchange for a free trial you are responsible for canceling if you don't want to get charged. Seems pretty reasonable to me.
Reply from Skillshare
RebeccaOct 11, 2018
Hi Michael — Thank you for your note! We're glad to hear you've been enjoying your classes, and hope you'll continue learning on Skillshare.
The classes they provide are easily found on you tube or google for free. Poor customer service. Would not recommend wasting money for information you can find for free.
Reply from Skillshare
RebeccaOct 11, 2018
Hi Brenda — I'm sorry to hear you've had a poor experience with Skillshare. We strive to provide high quality content in a large variety of classes. If you have any specific feedback for our Support Team, please feel free to reach out at [email protected]
People complaing about the Company charging them, Need skillshare more than anybody or atleast really need to educated themselves. Skillshare doesn't charged the customers, Google does. You have to cancel the subscribtion in the pla store. Complaining about not being able to keep track. because of a busy schedule, just means that you are a management horror and I truely hope you don't have a high posisition in your Company. regardless, now my review. Skillshare is great and very cheap in comparison to alternatives. You may stick to Udemy or decide to take up official Courses costing a couple of thousands. Apart from increasing my know how on photography, SEOs, Animation and some Adobe Programms, I have also learned a couple of extra things and find interest in new Hobbies.
Reply from Skillshare
RebeccaOct 11, 2018
Hi Patrick — Thank you for your review! We're glad to hear you've been enjoying Skillshare. It sounds like you've been able to explore a wide variety of classes and try out new hobbies. Thanks for being such an active member of our community.
pretty useless. you'd be better off just watching free youtube videos.
Reply from Skillshare
RebeccaOct 11, 2018
Hi John — I'm sorry to hear you haven't had a better experience on Skillshare. If you have any specific feedback for our team, please write to us at [email protected]
They will charge before the trial ends and not answer to emails.
Reply from Skillshare
RebeccaOct 11, 2018
Hi Jesus — I'm sorry to hear you had trouble getting in touch with our Support Team. Please write to us at [email protected] if you still need help, or send us a private message with your email address so that we can reach out to you.
Classes: The classes that they offer are very much so varied. You will find some teachers that do an excellent job and obviously care about the videos that they put out, and then others who you feel like just are trying to join in on the online classroom and trying to make some passive income. But you can watch any class for the first 15-20 minutes and tell if the person knows what they are saying or not. Price: I signed up for a 2month free trial, and when you put in your information right next to the confirmation button you can choose if you want to be billed monthly or yearly after your trial period ends (it also states that you will be billed a few days before your trial period ends to ensure funds will be transferred in time for your trial to end), a lot of people that say that they are getting charged unfairly are not really reading into it or looking at the obvious button dropdown menu that says yearly after trial and I just changed it to the monthly fee instead. Also, for a years worth of membership its less than $100, which is a very good value to me, heck, I went and got my BS Degree for Graphic Design at a community college (one of the cheapest in my state too) and ONE credit hour was $150 for only one semester, so to get an entire years worth of really nice content (although there are some bad teachers too, you will just have to see) you can have lots of quality videos to watch to improve your skills and see what others are doing as well. Overall: It is a good platform, and is very cheap for online classes, and I would say 80% of the classes are much better than what you can find on youtube, and then the other 20% you can totally tell they are just "forcing" videos out to try to make an extra dime, which I avoid those teachers now that I learned about it. Never had to talk to customer support yet so can't comment on that myself.
Reply from Skillshare
RebeccaOct 11, 2018
Hi Logan — Thank you for your review! I'm glad to hear you've had a good experience with Skillshare so far and enjoyed a variety of classes. Thank you for being such an active member of our community!
I really like SkillShare. I believe the course material and the trainers are very good. I have quite a few of the training courses and have been impressed. I am currently in the middle of two others that I have found particularly valuable. I would like to to see some improvements to the UI, navigation and content discovery, but overall it's a great site and service.
Reply from Skillshare
RebeccaOct 11, 2018
Hi Lance — Thank you for your review. I'm glad to hear you've had such a good experience with Skillshare classes and teachers so far. If you have any specific feedback about the site, please feel free to contact our Support Team at [email protected]
I think Skillshare is broad and inspiring. I love how I can touch up on my guitar skills and then learn something completely new on creative programs. I have finished 90% of classes feeling extremely satisfied.
Reply from Skillshare
RebeccaOct 11, 2018
Hi Melissa — Thanks for your review! We're so glad to hear that you've been able to try out a number of creative classes on Skillshare. Thanks for being a part of our community.
Long story short: I signed up to the premium package of the skillshare and I forgot to cancel it by the time the trial period expired. Why is that? alongside with the fact that most of us is busy to keep track of all the websites we tend to sign up to, I found the classes quite dissatisfying and soon forgot about them at all. However, I was gullible enough not to check the refund policy offered by the site - they offer no refund. My suggestion is as follows: unless you change said policy, please, be considerate enough to send out emails after the expiration of subscriber's trial period to make sure that they are willing to continue learning through your sources. Otherwise, you may come across as yet another money-hungry corporation, rather than friendly, educational community. Please, don't get me wrong - it's not (only) about the money, it's about trust and respect of the business you choose to cooperate with/learn from.
Skillshare just charged me for an annual subscription three days before my trial ended. The fun part is that they sent an email saying that my annual (that's right, annual not three months or anything) subscription would start on Wednesday the 13th of June. Fun fact though: the email was sent on the late hours of June 14th. Does anyone have any idea on how can one fight this in a legal way?
I signed up for a trial with my work email, then changed jobs and therefore no longer had access to that email address. I have contacted Skillshare’s customer service to resolve the issue, and no one has gotten back to me. I did however receive an automated email asking how their service was. Ha! What service?! Still no word. Anyone who writes a positive comment is benefiting financially in some way, and is attempting to protect their nest egg. Do not use Skillshare! Load of bollocks!
I've been a skillshare user for two years now and it's been really useful for me. I'm a freelance designer, and it allowed me to learn alot of specific skills i didn't learn in school in for a very fair price. each month there are new exciting things to learn. it is a subscription business, so you have to be aware of that if you start a trial, but i use several subscription services so this doesn't bother me.
Be warned! Many reviews on this site for Skillshare contain the words "I forgot" when talking about the free trial. The fact that they forgot to cancel the trial even though it is very clearly stated that it will auto renew unless cancelled on the signup page. It's a shame really as the review scores are dragged down by this as, while not flawless, Skillshare and the majority of its courses are great. Just remember to take some of these reviews with a pinch of salt and the free trial is very much worth your time if you remember to cancel it (or let the payment go through if you enjoyed the courses as I have!).
Tricks the customer into paying for a subscription. There is no variety in the available content and the price it outrageous. DO NOT USE SKILLSHARE
It is band of thieves! I forget for subscription and they charged me $96! I cant even erase my credit card from their site! If they won't give me my money back I will make chargeback and than lawsuit.
Horrible and predatory site. They will stealth-charge you for a 100$ 1 year subscription if you used a free trial. Do not work with them, this site is a money-scam with terrible "courses" anyways. I wish I could give them a zero-star review.
I signed up for a trial and forgot about it. A dozen times I meant to check out the site and cancel if it wasn't for me. Suddenly I get a charge, I email them to let them know I didn't and wouldn't be using the service, could they please reverse the charge. Was told no, that they advise customers when they sign up. Yes, I should have put a date on my calendar. No, I don't think I should have to pay for a service I won't use. I've asked to escalate my emails to someone with the authority to fix this, next will be a call to my credit card company.
I really wanted to make it work, but didn't have time because of sudden work load, so I hope to come back to it later. However, I forgot that they would automatically charge my card when trial ends, and as soon as they did I contacted them to please please forgive me this time and let me sign up to it when I actually have time to use the service. They refused after I asked twice nicely. Unfortunately this is an example of a company who traps you if you forget about your subscriptions, I guess it's legal but not a nice practice so I will not support this business.
Skillshare charged me during my trial and my subscription wasn’t over for another 2 months . And i already Summit a report to the support but was only refunded $0.99 instead of $99.00 which is what i was charged. I’m really disappointed that i chosen to try a trail with skillshare and i was planning on paying for more future subscription but after these early false transactions i won’t be considering it again
Money scam. Barely have any classes that interest me, and I am unable to remove my credit card info from my account to prevent them from renewing my subscription next year - only way I can't seemingly remove it is to cancel the subscription I have already payed 100 dollars for. The 'x' they have by my credit card info to remove it is total bs - I ended up having to just change the expiration date I had on file for my card so they are unable to use it. Not worth the hassle. Just use Youtube or your local public library - it's free, and wont screw you over.
Gonna be honest, I can't say much about the quality of the stuff they offer, because I never even got that far. I got a free trial via a link from a youtuber and I even found a class I would have been interested in, so the trial would have been perfect. But here comes the tricky part - before you can even start to use your "free trial" they want your credit card information, which kind of alarmed me. But I thought "Oh well, I can always cancel before the time runs out", since I really only had 1 class I was interested in. BUT since I use a so-called "prepaid credit card", they don't even let me sign up. In hindsight that probably saved me some cash (knowing that now after reading the other reviews), but it still stinks that something trivial as which type of credit card one has decides if someone gets access or not. I turned my back to skillshare and probably won't ever look back
Can't unsubscribe. They say my password is incorrect. Will not send a reset link to email as requested. Pure scammers. Do not deal with these ripoffs.
I made sure to delete my premium account a week before billing started and guess what? they charged my card anyway! Filed a claim with my CC company and banned them from charging my card again. Classes are BS, ended up being info I can find for free online or already know.
Difficult to unsubscribe, constantly trying to trap you into forgetting you have membership by saying things like, "don't unsubscribe, we'll give you three months free to keep subscribed for now". Doesn't reply to facebook messages unless it's for sales. Some classes are 'ok' but mostly random B.S. *Just use YouTube!*
Terrible billing practices! Never use this company.
I signed up for Skillshare as a free trial. The day BEFORE my trial was supposed to end I received an email from them thanking me for subscribing to Premium. Naturally, I was confused. It's normal for companies to offer free trials in hopes that you like the product enough to actually pay for it. What isn't normal is for the company to LIE to you and charge you the day before the free trial is supposed to even end, in effect tricking you and then stealing your money. I was furious. I looked online and after 30 minutes of digging I found a phone number for the company. (Red flag, what legitimate company does not have an easily accessible customer service number?). I called this number and it went directly to voicemail. The voice on the voicemail sounded like some stoned college kid, complete with "ums" and "likes". (Red flag number 2). At this point I was freaking out because I had just gotten scammed. The only option left to me was to write them an email through their website. This was over 3 months ago, and I have yet to get a response. I am appalled that they handle business this way. They stole my money without warning and are now unreachable. I went back on their website and even their advertisement for Premium is a lie. It clearly states that your Premium account is cancelable at anytime. What they actually mean is you can cancel it so that it won't renew at the next billing cycle (which is an entire year!!). They are crooks. If their content were any good, I would have happily continued using their services, but all their videos are things I can find on YouTube or other places for free. The only thing I an do now is save other people the hassle. DO NOT sign up for the free trial. Go to Lynda.com or YouTube. Please, don't make the same mistake I did, and stay away!! ***Update**** I wrote to Skillshare one last time, and it seems like in the past 4 months they have really upped their customer service game. I received a same-day response apologizing for my previous experience and with an offer to refund me all my money. This gesture was more than I expected, and I am grateful to know that people do actually work at this company, and it seems they are listening to the negative reviews and trying to create a better company. I still have a sour taste in my mouth, but I feel like after they ended up giving me all my money back I should update my review and give them more than one star.
Skillshare responded to my email request within hours with a positive resolution. Great customer service!
So i just realized that skillshare does not remind you when the trial is about to end, so I've payed almost 100 dollars for this. Looked up if I could get a refund, and apparently 'they don't do refunds.' Figuring I might as well use it anyways since I've already paid and cant do anything to get it back, I decided I'll just cancel and I'll still be able to use it for the rest of the /payed/ year, only to find out that there's a setback to this in access to videos??? Very convinced that skillshare only profits from forgetful people and keeps them in by giving them less access if you cancel, only for the same people to forget to cancel a few days before the next billing date again. What a cycle, it's almost funny now realizing it... Bottom line, please know what you're getting into. If you're forgetful and only doing it for the trial, don't do it. Bad idea :(
First off, Skillshare provides a good service, but i did not find it particularly useful so after a few months of the trial, i cancelled my membership, but was still charged $96 Reading most of the reviews, and how people changed their credit cards after this ,etc had me very worried. I sent Skillshare a request for refund,and Skillshare was good enough to respond in 24 hours, and provide a full refund! So they may have upped their customer support game. Good on them. Be careful with the site though, cancelling memberships seem to be a recurring problem.
The subjects of interest I took part in involved content creators having a strong accent that makes it hard to understand or mumbles of volume. The website is laid out in a way that you are not going to find the cancellation of service easily or at all and many "are you sure"'s. The subscription after trial was charged as a yearly by default and difficult to find where to change this as cancellation. I'm sorry to say but whatever you are looking for here, there is a better option elsewhere.
I have a very similar experience to many other people writing before me. After the free trial expired, they, without any notification, just started to take my money every month. I've never received any bills or any reminder that my next month's fee is dued. I haven't even been using their site after the first few weeks. I noticed the stealing after months, by total accident. When I contacted them, nobody even bothered to answer. I got an automated message saying that they are sorry to see me going, but my account still looks exactly the same. So I had to get my bank card distroyed and had to apply for a new one because I was worried that they would not stop taking my money. (Of course, my bank also should have double checked with me about authorization, which they didn't.) I would not recommend this site. The content is not worth the hassle. There's a lot of other online studying option out there.
I definitely prefer Udemy, but even with their biggest sale, you get 1 class for the price of a month on Skillshare. I primarily got Skillshare because I'm learning about web design and online business things. There's a deal breaker for me, however. Nowhere do they have a date on when a course was uploaded or last updated. When you're learning about technology, courses can quickly become outdated if not regularly maintained. It is a huge waste of time and cause for confusion. I've taken classes only to find out after getting the software, that it's no longer applicable. The software or website for which I learned about has since been majority updated several times over. That, or I've gotten a ways into the course, only to find out it's no loner applicable...due to it being so outdated. I thought maybe I could figure out the age of the course by looking at the dates when people left comments. Nope, no dates there, either. I thought perhaps I could figure out about how long the instructor has been on Skillshare by the bio. Nope. Again no dates anywhere! I wanted to give this feedback, but I commend the other reviewers on here. I can't find a way to contract them at all! Overall, many of the instructors on Udemy seem to be more professional or have more experience. Many of the classes on Udemy are higher quality. Their teacher payout doesn't seem very lucrative, so perhaps that's why we get what we get. One other deal breaker - their app is terrible! They semi recently changed to where you don't have to enroll anymore. Yet on the Android app, I can't "unlock" aka "enroll" any classes until I make so much progress on the website. Before this, they still had the enroll button on the app, even awhile after removing the requirement. Yet whenever I tried to press the enroll button, I got an error and couldn't enroll. It was only from reading comments in the Google Play store that I found out I had to watch the course for an undisclosed amount of time on the website before the app would recognize I was "enrolled." This continues, even though Skillshare no longer requires premium users to enroll. I rated a 3 to support the instructors who put in the time and effort to try and make a few bucks sharing their skills. There's competition out there that continues to grow and the existing learning companies continue stepping up their game. I'm surprised to learn that Skillshare is over 3 years old. They need to step up their game or get left behind. It's a matter of time before a company comes along that competes with Udemy, yet offers a reasonable monthly subscription.
IMHO: Deceptive business practice. No reminders of at end of free trial. Instead, they hit you with non-refundable ANNUAL (Not monthly!) subscription fee of about $100. Even if you contact them immediately, they don't believe enough in their product. and will refuse refund Avoid. Do business with better companies. (My daughter tried and quickly lost interest)
Being a member of this site means being charged indiscriminately for services not requested. Do not suscribe. There is ZERO customer support. The material is parse. Now they've made a $100 off me and I will respond by giving them the review they deserve on all platforms available. They are a bad business.
Annual subscription was taken after I cancelled my trial membership, 9 days before the trial ended. Emails were ignored. No refund as yet. Taking this money from my account will incur charges for me.
Don't ever subscribe to them, this is basically a scam! I decided to try out the 0.99 dollars for 3 months trial and used it for under a week. Most classes were really short and not so well done (especially for the 96 dollars a year that they want to charge you). Also a lot of repetition in those classes. So one month in I cancelled my subscription. I made sure it was cancelled and checked my profile also, which said that I'm not subscribed. So now, 2 months later, BAM, I lost 96 dollars. They basically stole it. I unsubscribed and they still took it two months later when I don't even use the site, it's completely outrageous! Also, they took the money as soon as possible from the "reserved" section of my card and now I believe I won't get the money back, even though I CANCELLED. Also, you are not able to delete your card from the site if you have a working subsciption time left even when you cancelled. And they don't have a phone number on their site. The first thing you see when you try to contact them is the answer that they "don't do refunds". They haven't answered my mail. Basically, now I have to get a new card in case they charge me again and pray that I somehow get my money back (which I probably won't). Please save your time and money and never visit this awful robbing site.
They Charged you without your permission,[96us] they are stealing. Can't believe it. this is the way they support their business? isn't the classes good enough to not steal from the costumers?
As I can see it is a little bit hard for Skillshare to communicate with their own users but I really like the idea of non-tradional learning.