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Skillshare

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3.9

Overall Score

Author: Kaitlyn Short

LAST UPDATED: February 21st, 2024

Skillshare is an online learning community with thousands of creative and entrepreneurial classes to fuel lifelong learning. Students can access 100s of classes for free or upgrade to Premium to unlock access to the entire catalog of 20,000+ classes. Focusing on in-demand creative and entrepreneurial skills, Skillshare classes cover popular topics like design, marketing, freelancing, and more. Plus, classes include resources, projects, and community to provide a rich learning experience.

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The Good

  • Nontraditional Schooling
  • Free Trial
  • Premium Perks

Nontraditional Schooling

Skillshare is proud to focus on reinventing learning as it strives to break away from the "degree" mold and provide students with an innovating and intriguing training program to learn new skills. The online classes are full of creative online discussions and self-paced learning. Skillshare's training courses range from design to business to technology, and for a competitive price, users have unlimited access to thousands of interactive online courses and communication platforms to share projects and ideas. 

Each program offers short, on-demand video training from teachers who actually work in the subject field. The online classes are designed to help students complete their work on their own time, helping students progress at their own pace while still continuing to interact with other students and instructors throughout the duration of the class. Most instructional videos range from 45 minutes to an hour, which helps to hold the attention of the students and also provide significant time to complete assignments and projects while still maintaining a regular social schedule.

Free Trial

Skillshare also offers a free 2-month trial for new users that gives you unlimited access to Skillshare's course catalog of over 24,000 classes. If students like the material, they can then access classes anytime by paying $15 monthly or $99 for an annual premium membership. There is no contract so members can cancel their subscription at any time. In short, Skillshare is setting itself apart from the competition in three significant ways:

  • Charges a comparatively low monthly fee for unlimited access to the online learning platform
  • Provides offline learning for users on the go
  • Gives a 14-day free trial, also with unlimited access

Premium Perks

When signing up for a premium membership, members receive the following perks:

  • Unlimited access to over 24,000 classes
  • Ability to download classes within the app to watch later
  • No ads
  • Support Teachers
  • Scholarships
  • Get discounts on services and benefits*

*Annual premium membership only ($99/year) 

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The Bad

  • Traditional Education Seekers
  • Unclear Course Access

Traditional Education Seekers

For learners who are looking to have one-on-one contact with an instructor or teacher, who are wishing to be tested and quizzed on a regular basis, or who are hoping for a "typical classroom structure" Skillshare is not the appropriate option. 

This company also doesn't offer any proof of completing a course to be used in the workforce. Teachers and courses aim to help others learn new skills in their respective fields with an online learning community, not provide certification. 

Lastly, not all instructors are certified teaching professionals. Class videos can be taught by nearly anyone (this is not to discount the level of learning possible) and are not generated through Skillshare's internal company. This makes an traditional, instructor-led training even less likely.

Unclear Course Access

Skillshare offers those who are hesitant to sign up access to watch the beginning clip on thousands of their free classes. This gives potential members a feel for how the classes on Skillshare work. To unlock the rest of the course, Skillshare requires either a free or premium membership. 

However, if members only have the free membership, venturing beyond the free classes page can be frustrating since most of the classes require the premium membership to access the entire course. There is also no way to see which classes are a part of the premium membership. So members won’t know if they have access to the entire class until they click on it.

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The Bottom Line

For individuals searching for an online learning platform with affordable costs, endless class options, and independent, hands-on activities, Skillshare is a training provider that they should definitely look into. Customer reviews appreciate Skillshare's usability, the hundreds of free classes offered, and the quality of the short instructional videos. For many students, it seems to be the perfect training center. Furthermore, Skillshare offers packages for companies or teams hoping to include a large group of individuals in an instructional class.

However, potential members should consider and weigh the company's flaws to its strengths. The programs do not have direct instructor-led training, meaning students and instructors do not interact directly. Skillshare also does not offer any form of certification completion and they are not AICC or SCORM compliant, and many of the classes are locked unless you purchase the premium membership.

Nonetheless, Skillshare is a great online training site for those who are interested in a nontraditional way to gain experience in many different fields, expand their networking community, discover new opportunities and learn valuable soft and technical skills.

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Star Rating

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2.4

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127 Reviews

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1 grade

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UGO

A lot of course for a single subscription. Covering all the subject you want and courses are made by everyone. Courses are made by everyone, and are mostly made by non professionnal, content is mostly low quality, and in general just cover the surface of most subject they treat. A very bad point with skillshare is their subscription plan, their very inaccessible and well hidden option to disable your subscription. The difficulties to reach their customer support, and the most happy part, they will disable your access if your cancel your subscription even if your are in the middle of the month you have already payed.

6 years ago

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Reply from Skillshare

Hi there — Thanks for sharing your feedback. We're sorry to hear you haven't had the best experience with Skillshare. If you need to get in touch with our Support Team, please email , and someone should be in touch soon.

Dec. 21st, 2018

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Sarah

I signed up for Skillshare as a free trial. The day BEFORE my trial was supposed to end I received an email from them thanking me for subscribing to Premium. Naturally, I was confused. It's normal for companies to offer free trials in hopes that you like the product enough to actually pay for it. What isn't normal is for the company to LIE to you and charge you the day before the free trial is supposed to even end, in effect tricking you and then stealing your money. I was furious. I looked online and after 30 minutes of digging I found a phone number for the company. (Red flag, what legitimate company does not have an easily accessible customer service number?). I called this number and it went directly to voicemail. The voice on the voicemail sounded like some stoned college kid, complete with "ums" and "likes". (Red flag number 2). At this point I was freaking out because I had just gotten scammed. The only option left to me was to write them an email through their website. This was over 3 months ago, and I have yet to get a response. I am appalled that they handle business this way. They stole my money without warning and are now unreachable. I went back on their website and even their advertisement for Premium is a lie. It clearly states that your Premium account is cancelable at anytime. What they actually mean is you can cancel it so that it won't renew at the next billing cycle (which is an entire year!!). They are crooks. If their content were any good, I would have happily continued using their services, but all their videos are things I can find on YouTube or other places for free. The only thing I an do now is save other people the hassle. DO NOT sign up for the free trial. Go to Lynda.com or YouTube. Please, don't make the same mistake I did, and stay away!! ***Update**** I wrote to Skillshare one last time, and it seems like in the past 4 months they have really upped their customer service game. I received a same-day response apologizing for my previous experience and with an offer to refund me all my money. This gesture was more than I expected, and I am grateful to know that people do actually work at this company, and it seems they are listening to the negative reviews and trying to create a better company. I still have a sour taste in my mouth, but I feel like after they ended up giving me all my money back I should update my review and give them more than one star.

7 years ago

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Emaad Eatontown, NJ

First off, Skillshare provides a good service, but i did not find it particularly useful so after a few months of the trial, i cancelled my membership, but was still charged $96 Reading most of the reviews, and how people changed their credit cards after this ,etc had me very worried. I sent Skillshare a request for refund,and Skillshare was good enough to respond in 24 hours, and provide a full refund! So they may have upped their customer support game. Good on them. Be careful with the site though, cancelling memberships seem to be a recurring problem.

7 years ago

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SkillshareIsSlow

Signed up today. I tried to view the first lesson of a 3 minute lesson. It did not load. I tried another 1 minute introductory lesson, and started writing this review. It's been 5 minutes and the 1 minute video has not loaded. Extremely poor server capacity. I'm writing this review for the company to make improvements, not for consumers.

6 years ago