Name: LegalZoom
Rating: 4.6

star star star star star

Renee Madyun Reseda, CA

My experience with legal zoom has always been a great one. I have used them their services a couple times and each time its been rewarding.

3 years ago

Reply from LegalZoom

We're happy to hear that, Renee, and thank you for sharing.

Nov. 8th, 2022

star star star star star

Janet Jacobs Broomfield, CO

Proficient staff, patient and great customer service skills. I appreciate the extra time helping me navigate the website.

3 years ago

Reply from LegalZoom

Thank you so much, Janet.

Nov. 8th, 2022

star star star star star

Jeff Buchoff Philadelphia, PA

I use LegalZoom for both business and personal matters. Very easy to understand and their agents are very knowledgeable. They're great!

3 years ago

Reply from LegalZoom

We appreciate you, Jeff for sharing, and remember we're just a phone call away if we can be of any support.

Nov. 7th, 2022

star star star star star

Payton Monzingo Houston, TX

LegalZoom is very timely and efficient in everything that they do. Very pleased with all of their services, including great customer service.

3 years ago

Reply from LegalZoom

We're delighted to hear this, Payton, thank you for sharing.

Nov. 7th, 2022

star star star star star

Rusty Cerniuk FL

I have had extremely good results with everyone that has helped me. Very down to earth knowledgeable people with quick response time.

3 years ago

Reply from LegalZoom

Thank you so much, Rusty.

Nov. 7th, 2022

star star star star star

Josh Korn Manor, TX

Customer Service still matters. Asked to cancel recurring charges for an unused service and they refunded me previous bills.

3 years ago

Reply from LegalZoom

Happy we could help, Josh, and thanks for sharing.

Nov. 7th, 2022

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ben ong Cerritos, CA

They are great help if you don’t want the headache of filing and having to understand what to do / how to navigate your business in terms of the legal and paperwork end.

3 years ago

Reply from LegalZoom

Glad we can be there for you, thank you for sharing, Ben.

Nov. 7th, 2022

star star star star star

Monte Nesmejanow Seattle, WA

Amazing employees! Always respectful and kind. LegalZoom is a pleasure to do business with. Thank you Misty for your assistance!

3 years ago

Reply from LegalZoom

We thank you for sharing your experience, Monte, we know know Misty will appreciate this as well.

Nov. 4th, 2022

star star star star star

EnvyMe GlamBar NC

The agent got straight to the point. Understood exactly what I wanted handled my concern and make sure I was 100000percent satisfied

3 years ago

Reply from LegalZoom

We love to hear that, thank you so much for sharing.

Nov. 3rd, 2022

star star star star star

Amy Thomas Tucson, AZ

They do a great job of providing fast, easy to follow instructions on how to set up my business entities. I am glad they are there for support.

3 years ago

Reply from LegalZoom

We're happy we can support you, Amy, and thanks for sharing.

Nov. 3rd, 2022

star star star star star

Doug Hall Blairsville, GA

While I found it hard to navigate the Website to simply chack on my order, Aimee was very helpful after calling the 800 number provided.

3 years ago

Reply from LegalZoom

Thank you for taking the time to share, Doug.

Nov. 3rd, 2022

star star star star star

Sonicdashforces 2000 Houston, TX

Very professional and fast as well as providing fast customer servise for those whom in need of filing for legal entity here in US

3 years ago

Reply from LegalZoom

Thank you!

Nov. 3rd, 2022

star star star star star

Debra Durbin Roseville, CA

Quick service. Thorough explanation of the process for the DBA. Looking forward to doing business with this excellent service company again.

3 years ago

Reply from LegalZoom

Thank you, Debra.

Nov. 2nd, 2022

star star star star star

Christine Size Houston, TX

Legal Zoom really cares about your business! It is a very well oiled machine that takes all the pain out of starting a new company.

3 years ago

Reply from LegalZoom

We're glad to make this a painless process for you, Christine, and thank you for sharing.

Oct. 31st, 2022

star star star star star

Natasha R Encino, CA

Legal zoom is a great place to start when opening up your business , they do it all , you can sit back and know that you will taking care of.

3 years ago

Reply from LegalZoom

Music to our ears, thank you for sharing, Natasha.

Oct. 31st, 2022

star star star star star

Stace Will Miami, FL

Easy to access agents on the iPhone and resolve issues. If they are unaware, they research and help out as best as they can.

3 years ago

Reply from LegalZoom

We're happy we could be there for you, thank you for sharing, Stace.

Oct. 31st, 2022

star star star star star

Pellerano Geronimo North Richland Hills, TX

Legal Zoom made the forming of my LLC a breeze. Customer service is great and they always answer my questions and concerns.

3 years ago

Reply from LegalZoom

We're here for you, Pellerano, and thanks for sharing.

Oct. 31st, 2022

star star star star star

Ligaya Laus Springfield, NJ

Firstly, your Customers Care Representatives are courteous and polite. They always try to give their outmost assistance to help.

3 years ago

Reply from LegalZoom

We're happy to hear this, Ligaya, and thank you for sharing.

Oct. 31st, 2022

star star star star star

CARLOS M SALAZAR, RN, PHN, MSN, DSD San Jose, CA

Very helpful and professional staff. Highly knowledgeable. Able to assist me with exactly what I needed on a timely manner.

3 years ago

Reply from LegalZoom

Thank you, Carlos!

Oct. 31st, 2022

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Jason McDonald Columbus, IN

LegalZoom is quick, easy to use, and is fairly seamless. Four out of five stars because I think their explanation of certain legal items/processes could improve.

3 years ago

Reply from LegalZoom

Hi, Jason – we appreciate your feedback on this, as we’re always looking to improve the way we communicate with our customers. We’ll share your note with the team. Thanks again for taking the time to reach out.

Oct. 31st, 2022

star star star star star

Craig Quinn North Hollywood, CA

Legal Zoom has been very instrumental in helping me achieve the legal hurdles to starting my small business, and I thank you immensely.

3 years ago

Reply from LegalZoom

We're glad we can be there when you needed us most, Craig, and thank you for sharing.

Oct. 31st, 2022

star star star star star

Christopher Mckoy New York, NY

The capability of reasoning with the client and still be respective and still manage time to get the situation sorted out. Thank you

3 years ago

Reply from LegalZoom

And thank you for sharing, Christopher.

Oct. 31st, 2022

star star star star star

Theresa Kinney Nashville, TN

Great experience with a last minute POA for a serious health issue with a family member. Process was simple and agent Kevin was super helpful!!!

3 years ago

Reply from LegalZoom

Thank you for sharing, Theresa!

Oct. 24th, 2022

star star star star star

Victoria Adams

I returned a call about my order and Robert was the best Help a Girl can ask for Thanks so much Robert it was a pleasure working with you 🙏🏽

3 years ago

Reply from LegalZoom

Thank you, Victoria for sharing your experience with Robert today and we know will appreciate this as well. 😁

Oct. 21st, 2022

star star star star star

L&A Enterprise Inc

Very Informative and Professional to my questions , when i was having problems , they took their time with me every step of the way!

3 years ago

Reply from LegalZoom

Thank you for allowing us to be there for you, and for sharing your experience.

Oct. 21st, 2022

star star star star star

Fierson Divine Ocala, FL

This company has shown great professionalism and excellent service, FIERSONDIVINE' L.L.C appreciate's the service. Thank you!

3 years ago

Reply from LegalZoom

We appreciate you for taking the time to share your experience.

Oct. 21st, 2022

star star star star star

Mark Mack Boston, MA

From the beginning of the L.L.C business process LegalZoom has been on the ball would recommend them to anyone starting a business.Through!

3 years ago

Reply from LegalZoom

Thank you so much for sharing, Mark.

Oct. 21st, 2022

star star star star star

Joni Thurber Beaverton, OR

I appreciate how easy it was to contact Legal Zoom and speak to someone. Agents were professional and know their products.

3 years ago

Reply from LegalZoom

Thank you so much, Joni!

Oct. 19th, 2022

star star star star star

N

It’s been simple and efficient; and even when an issue arose, the team members are very quick, effective, and ready to solve the problem.

3 years ago

Reply from LegalZoom

Thank you for sharing your experience.

Oct. 18th, 2022

star star star star star

Ryan Sant Spring, TX

I've been using legalzoom for the past 6 months approximately. I've found the site to be very easy to use and staff helpful and prompt

3 years ago

Reply from LegalZoom

Thank you so much, Ryan!

Oct. 18th, 2022

star star star star star

Annie Hall Pleasant Grove, UT

Everytime I call LegalZoom with a question, they are always so pleasant to work with. They are knowledgable, kind, speedy, and just overall helpful.

3 years ago

Reply from LegalZoom

Thank you so much for sharing Annie!

Oct. 17th, 2022

star star star star star

Julian Ramos Atwater, CA

Kayley made my day, after having a bad morning, excellent customer service. I highly recommend legal zoom for any business needs!!!

3 years ago

Reply from LegalZoom

Thank you so much for sharing!

Oct. 17th, 2022

star star star star star

Lisa Ann Wade Roslyn, NY

Legal Zoom Is A Great Resource! A "Must Go To" For Your Legal,Financial and Personal Needs! They Have Been Great To Work With! I highly recommend!!

3 years ago

Reply from LegalZoom

Oh we love to hear this, thank you so much for sharing!

Oct. 13th, 2022

star star star star star

Allen Foster Richmond, VA

Daralyn was awesome! Got everything done swiftly while maintaining a great professionalism. I appreciate the help she was able to provide for me.

3 years ago

Reply from LegalZoom

Thank you for this feedback, we're happy to share this with Daralyn and the team.

Oct. 13th, 2022

star star star star star

Barry Moxley Gastonia, NC

The whole process was very easy. When I contacted support, the agent was friendly and very knowledgeable. She quickly resolved the issue.

3 years ago

Reply from LegalZoom

We love to hear, Barry, thanks for sharing!

Oct. 13th, 2022

star star star star star

Craig Simson Tucson, AZ

Always a great legal experience. I can't even imagine sitting in an attorney's office to accomplish something like a will.

3 years ago

Reply from LegalZoom

We're delighted to hear about your experience Craig, thank you so much for sharing.

Oct. 12th, 2022

star star star star star

Guardians of the Village Gate Kirksville, MO

Quick and affordable for a non profit and copyright. Agent was amazing at helping me resolve issues and questions that I had.

3 years ago

Reply from LegalZoom

Thank you so much for sharing!

Oct. 10th, 2022

star star star star star

D W B Wichita, KS

I like the fact you got an entire Army behind you if who you're working with doesn't answer your question they'll find somebody that will I like that

3 years ago

Reply from LegalZoom

We're happy that we can support you, thank you for sharing!

Oct. 10th, 2022

star star star star star

Trading Card Bredren Lancaster, PA

Absolutely amazing! The LegalZoom team really goes above and beyond to help their clients take the right steps in making their dreams come true.

3 years ago

Reply from LegalZoom

We appreciate you for sharing!

Oct. 10th, 2022

star star star star star

Randy Martin Marietta, GA

I have used LZ since 2014 and have always had a great experience with them as far as turnaround time and when I have needed any help on the backend.

3 years ago

Reply from LegalZoom

We've got your back Randy and we're just a phone call away. Thank you for taking the time to share.

Oct. 7th, 2022

star star star star star

Cary Katalin Colorado Springs, CO

Carissa was a very kind, happy individual! Although my question will need legal advice, I was satisfied with how I was assisted by her.

3 years ago Edited November 7, 2022

Reply from LegalZoom

Hi Cary - thank you!

Oct. 7th, 2022

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Diamond Jones Los Angeles, CA

Legalzoom is worst company to help you with your business. Their customer service is horrible, long hold times for representatives to answer. I’m having issues with my trademark application that a legalzoom attorney submitted and to find out that same attorney does not work for them anymore. I’ve been trying to get a hold of someone for 5 days now and still no response. Honestly, I want my money back and I will never use Legalzoom again. Please save yourself the time and energy and use Rocketlawyer. Legalzoom should go out of business.

3 years ago

Reply from LegalZoom

Hi Diamond, we apologize for any inconvenience with your trademark order. Please let us know if we can be of any support.

Aug. 15th, 2022

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Isalia Williams Johnson City, TN

This company has robber me over $600 dollars now!!! They have a regretted agent scam and I can’t cancel unless I get another agent!? I don’t even use this business now and they make it impossible to cancel an LLC or cancel the business or your packages on the sight. I’m in tears I have kids to feed and I’m already poor. They have stolen so much from me!!!

3 years ago

Reply from LegalZoom

Hi Isalia, thank you for reaching out, and we certainly apologize for the inconvenience here. Could you please respond privately with your account information? We want to help find a solution as quickly as we can.

Aug. 15th, 2022

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Lee Noble Vancouver, BC

LegalZoom has been nothing but painful to deal with. What ought to have been a quick and simple corporation formation has drawn out for over a month now, still unclear if they will ultimately be able to help me or not. This month has included more than 5 hours of call time with their barely helpful, albeit quite friendly support representatives, who are not empowered or trained enough to be able to resolve an issue beyond "submit for review again". 100% not worth trying with them, just go find a decent lawyer and save yourself the pain and suffering.

3 years ago

Reply from LegalZoom

Hi, Lee - If we can be of any additional support, please call us at (800) 773-0888 or by email at support@legalzoom.com.

Dec. 29th, 2022

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Jack Barnes Winter Park, FL

I paid for there gold package. They said they would obtain my FEIN, and business license. After 3 weeks of excuses I finally went to IRS.GOV and got my own FEIN number in 5 minutes. I also had to get my own business license. They sent me to a third party company which now wants more money to help me. You can obtain both of these on your own by visiting IRS.gov, and SBA.gov. I was able to get everything they promised on my own in 1 day for $130. They charged me $703 and did nothing accept file for my LLC. Total rip off.

4 years ago

Reply from LegalZoom

Hi, Jack - If we can be of any additional support, please call us at (800) 773-0888 or by email at support@legalzoom.com.

Dec. 29th, 2022

star star star star star

T Sierra Newport Beach, CA

The process was pretty straight forward and when I got stuck they have reps available to assist and help with any questions.

5 years ago

Reply from LegalZoom

Hi T, thank you very much for your review. We work really hard to make our customers feel like they are in good hands, so we're happy to see that reflected in your experience. Please let us know if there is anything else we can do to help!

Jul. 31st, 2020

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Brian Drummond Rancho Cucamonga, CA

I have to say Legal Zoom is a very unprofessional company and I would never use them again. I have tried to get my LLC setup though them and their communication and delays are very unprofessional. NEVER pay for the expedite service as it does not buy you anything. Been 2 weeks and they only say delay. NO ONE Responds to any contact which is even worse. GO to a regular attorney and do not waste your money on this poor company! I would give a ZERO if I could

5 years ago

star star star star star

Don Siiter Yorba Linda, CA

Very prompt and extremely service. Willing to spend as much tine with me as needed; will continue using Legal Zoom oh future projects.

6 years ago

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Mike T Greensboro, NC

It seems their goal is to up sell you on services you don't need and then make it extremely difficult to cancel those services. I've been trying to cancel them as my 'Registered Agent' for months now, I keep getting the run around saying they're going to do it then find out it's not done. I may have to get my credit card company to do a back charge since LegalZoom seems incapable of making this simple change for me, yet unsurprisingly they don't have any problems billing me $500/yr for the service they are incapable of cancelling.

6 years ago

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Tammye Schillinger Riverside, CA

OMG! I wish I would have known that legalzoom was a scam business. I paid $948 for the Express Gold package to start my non-profit. I haven’t received one thing from them. I have sent emails to them and I receive one response stating that I could not be refunded. All other emails have gone unanswered. They will not pick up the phone or return your calls. STAY AWAY FROM LEGALZOOM. THEY WILL TAKE YOUR MONEY AND PROVIDE NO DOCUMENTS. YOU WILL RECEIVE ZERO SERVICE!

6 years ago