LegalShield

Name: LegalShield
Rating: 1.8

1.8

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260 User Reviews

4.1

Overall Score

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1.8

star star star_border star_border star_border

260 User Reviews

4.1

Overall Score

Visit Site

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Dave Haus Aurora, CO

Simply the very best!

9 years ago

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Eddie Bails Simpsonville, SC

I love Legal Shield. I have had and used the membership for 13 years and It has saved me thousands of dollars. I would never be without the membership. One particular time I was rushing my brother to the hospital because he couldn't breathe. He was having an allergic reaction. On the way I was pulled over. I convinced the officer to follow me to the emergency room and he still gave me a traffic ticket for 100mph in a 50. A Legal Shield attorney showed up and represented me and the case was dismissed, saving me $600 in fines, 11 points, a suspension and I could have faced 30 days in jail.

9 years ago

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Terrell Winn Bradenton, FL

You guys suck. You keep taking my money even though I have send countless email requesting to please discontinue my subscription.

9 years ago

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GG Middlebury, CT

Horrible customer service, horrible website support service, horrible follow through.

10 months ago

Reply from LegalShield

Thank you for bringing your concern to our attention. That is not an experience we want our members to have, and we want to help get you the support you need. We appreciate you taking the time to share your experience, as it allows us to improve. We have systems and resources in place for members to notify us if they are not satisfied with the services provided. We encourage all members with questions about their specific membership benefits or service complaints to contact LegalShield Member Services at (800)-654-7757, via chat at www.legalshield.com between 7-7 CST Monday-Friday, or via our LegalShield app, where assistance from our Member Services Team and your Provider Law Firm is just a tap of the app away.

Jun. 20th, 2023

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Bridgette Mitchell Little Rock, AR

I was a member over 5years. Every situation I had LegalShield could never find an attorney. Worst money ever spent!

4 years ago

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Kristina Denver, CO

I had a very bad experince with LegalShield that cost me a lot of time and money at a crucial time in a case.

8 years ago

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Avril Stacy TX

The service is substandard and a waste of time and money.

8 months ago

Reply from LegalShield

Avril, thank you for the feedback. We're disappointed that you feel our services did not meet your needs. We have systems and resources in place for members to notify us if they are not satisfied with the services provided. We encourage all members with questions about their specific membership benefits or service complaints to contact LegalShield Member Services at (800)-654-7757 between 7-7 CST Monday-Friday, or via our LegalShield app, where assistance from our Member Services Team and your Provider Law Firm is just a tap of the app away.

Aug. 28th, 2023

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Lyna Penn Harrisburg, PA

They make it difficult to cancel. I've been trying to get rid of it for over a year.

1 year ago

Reply from LegalShield

Lyna, thank you for your feedback. We can help by providing you with the info you need and some clarification. We are sorry that you are choosing to lose your affordable legal services. Per our company policy, all cancellation requests must be provided in writing. The easiest way to do so is by emailing us at [email protected] with your name, membership number, and phone number and request to cancel the membership. This process can take up to 15-60 days. If you have further questions or would like to speak to someone directly on this matter, please get in touch with our Member Service Team at (800)-654-7757, via our LegalShield mobile app, or chat at www.legalshield.com between 7-7 CST Monday-Friday, and a member of our team will be happy to assist you.

Nov. 21st, 2022

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Brandon Adams Las Vegas, NV

Horrible customer service and very bias attorneys.

4 years ago

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Greg Carson, CA

It is a pyramid scheme....

9 years ago