LegalShield, also known as Pre-Paid Legal, develops and markets pre-paid legal plans for legal services through a network of more than 6,900 independent provider attorneys across the U.S. and Canada. For a monthly fee, members can access law firms without having to worry about hourly bills. LegalShield's primary goal is to provide affordable legal protection for everyone who needs it. Among the best online legal service companies we have reviewed, LegalShield offers a variety of legal documents and are among the most affordable. At the bottom of this page checkout some LegalShield reviews from real customers.

View Best Online Legal Services Companies

Top Ranked Companies

company logo
#1 LegalShield chevron_right
9.0 Overall Score
company logo
#2 LawDepot chevron_right
6.7 Overall Score
company logo
#3 LegalZoom chevron_right
5.7 Overall Score

The Good

  • Various Legal Services Available
  • 24/7 Emergency Service
  • Affordable Prices
  • Plan Options 
  • Experience
  • Mobile App
  • MLM Business Model

Various Legal Services Available

LegalShield offers a variety of legal advice so customers can choose a plan that best fits their needs. Also, LegalShield offers several products and services, like identity theft protection, real estate advice, divorce advice, speeding tickets, will preparation, and more.

Customer service has great reviews from consumers. A Resource Center is available 24/7 that provides definitions and explanations for difficult legal topics and legal matters.

LegalShield has made it very easy for members to contact a lawyer whenever they have legal questions or need legal assistance. Members are given a toll-free number to their Provider Law Firm.

24/7 Emergency Service

LegalShield wanted to ensure that customers could have access to their legal forms and service at any time. For this reason a LegalShield associate is available 24/7.

Affordable Prices

The cost for a LegalShield membership is broken down into four options, Personal/Family Plans start at $24.95 a month, Small Business Plan start at $39.00 a month, Commercial Driver Plan start at $12.95 a month, and Identity Theft Plan at $12.95 a month.

Personal/Family Plans- LegalShield offers unlimited legal advice, trial defense services, coverage for your family, and 24/7 Emergency Assistance for $24.95 per month.

An upgraded version of this Family Package will cost $44.95 per month but assists customers with moving violations, DOT violations, tragic accident assistance, Will preparation, IRS audit, and many other legal services.

Small Business Plans- This service provides small business owners with professional legal advice at a much lower cost. This package gives small businesses access to all LegalShield features starting at $39.00 per month. Price may vary on the size of the company.

Small business owners can't afford an on-site attorney but they also can't afford to not have legal advice. This saves companies thousands of dollars each year for access to all of LegalShield's documents, attorneys, and professional help.

Commercial Driver Plan- Commercial drivers tend to have unique questions when it comes to legal matters. The Basic Commercial Drivers Legal Package offers a wide variety of services starting at $32.95 per month. Upgrading to the Super Commercial Drivers Legal Plan costs $44.95 a month.

Identity Theft Plan- With thousands and thousands of hackers and scammers throughout the world, IDShield is a product created by LegalShield to protect individuals and families from the Dark Web and identity theft. It's individual IDShield Plan costs $12.95 a month, and for the IDShield Family Package it is $27.95.

IDShield immediately starts monitoring your ID and alerts you when there are suspicious issues with your ID. It has programs that search your credit records, public records, court records, the sex offender lists, address changes, payday loan, high-risk applications or transactions, and it also monitors your information that appears on the Dark Web. These features protect you from identity theft, the dark web, and credit card fraud.

This package is one of the most useful packages we have seen. Not only does LegalShield protect individuals from the law, but also protects from hackers, scammers, and identity theft.


On average, a LegalShield attorney has 19 years tenure in their profession and 13 years as a LegalShield associate. It has helped clients with almost everything that could require a lawyer. Everything from identity theft to a car accident, LegalShield can offer help in a variety of situations.

Mobile App

The LegalShield app gives customers access to all of their documents and files instantly. The app provides customers with the legal forms they need and getting answers to simple questions.

MLM Business Model

LegalShield is a Multi-Level Marketing business. This business model can be a good thing for those looking to make a little extra money. Sadly, it has been known to scare off potential customers. In the case of LegalShield, this business model has helps cut down on costs for legal assistance and provide competitive rates that other law firms can't offer.

Multi-Level Marketing is when customers of its product or services become brand ambassadors. Customers sign up for a membership and as they refer friends to join LegalShield they make money. Some people are scared of the MLM business model because there is a stigma that people who join only lose money or its all just a pyramid scheme. These ideas could not be farther from the truth.

Because each client is also a potential employee, LegalShield takes care of its members better than most of its competition. Customers clearly show their support in the reviews below. The LegalShield complaints are often particular and do not apply to the entire company but to a specific employee or moment. LegalShield's reviews are among the best we have seen in the online legal service market.

Put simply, this business opportunity does not force you to sell products but rather recruit friends and family to use LegalShield's services. The compensation plan is simply receiving a portion of the service price each month the person you referred is still a member (also called a residual income). In simple terms it is a glorified referral program. Customers just reap the benefits every month instead of a one time offer.

The Bad

  • No Filing
  • No Free Trial
  • Enrollment Fee

While LegalShield does offer some beneficial services for a reasonable price, there are limitations as well. There is no testing period for potential clients which can create problems. There is also some missing information regarding important legal processes and whether or not LegalShield handles these cases.

No Filing

LegalShield does not mention whether or not it's contracted law firms will file legal documents for their members. However, LegalShield's lawyers will provide direction on how to do so.

No Free Trial

LegalShield does not currently offer a free trial to potential members, which does not allow prospective members to test the water before deciding if they should choose this company for their legal needs.

Enrollment Fee

There is a $10 one-time enrollment fee when signing up for LegalShield. New members are required to pay this fee and is non-refundable.

The Bottom Line

For those who want to save money and want to feel like they have a personal attorney without paying a high hourly rate, LegalShield is a great option. Members can pay as little as $20 a month to have 24/7 access to a Provider Law Firm in their area.

This service is great if you have quick legal questions or need help completing legal forms. Among all customer reviews and responses, we have received, feedback has been positive. If customers find that they are regularly in need of legal representation, legal assistance, or specific legal advice, this is a great option. Not only do you have access to a lawyer at any given moment, but you can also make money as you refer people who also need legal advice.

View Best Online Legal Services Companies


As part of our service, we attempt to partner with all the companies that we review, and may get compensated when you click or call them from our site; however, regardless of any current, past, or future financial arrangements, companies listed on Best Company cannot buy their position, nor do we manipulate or inflate a company's ranking for financial gain. A company’s ranking is based on and calculated by an objective set of ranking criteria, as well as user reviews. See our How We Rank page for more information regarding our ranking algorithm.

All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify our review moderation team.

User Reviews

Star Rating


140 Reviews

Review Breakdown

5 star
4 star
3 star
2 star
1 star

Sentiment Criteria

Value for your money
Quality of product or service
Customer service
Company trustworthiness
search cancel
April 23rd, 2015 San Jose, CA

They answer questions you never would have paid an attorney to answer (much as you would liked to), but give you the legal answer at no extra cost. Your smartest friends can't give you all the answers, but with 26 areas of the law represented your answer will come from one who is in the know!!!

Marianne Small
April 23rd, 2015 Hagerstown, MD

Worth every penny!! This service has saved me over $4000 just by the attorney making a phone call for me. Seriously you can LIVE MORE AND WORRY LESS. :)

Joann A
April 23rd, 2015 Orlando, FL

My husband and I used the service to help with a property we were getting foreclosed on. We tried to give the property back to the bank as a deed in lieu, but the bank refused. We ended up selling the property at a tax sale because the value was way below what we bought it for. The excess money went to the bank. The law firm worked with us to help eliminate the deficiency. I love this company and would not be without it, we've been members since 2013.

Dave Haus
April 23rd, 2015 Aurora, CO

Simply the very best!

April 23rd, 2015 San Angelo, TX

I have had LegalShield for 7 years now and have to say that it has been the best experience for legal services that I have ever had. The product works just like they say it dose. It dose not always cover ever thing at no cost and for any one to think that it dose that person either heard what they wanted to or the person explaining the product did not explain it properly. As for me could not be more impressed with the service!

Ann Marie Smith
April 23rd, 2015 Mccormick, SC

I've been a member since 2004, I had to force myself to pick up the phone and actually make the call the first few times. Now, I actually appreciate talking directly with an attorney. I've been represented in court--at no additional charge--on speeding tickets (no points yet). My sister's chapter 7 bankruptcy only took 3 months on her membership (25% discount). I've used the 25% discount a number of times. So far, for me, it's all been good.

Aaron Martinez-Campos
April 23rd, 2015 Denver, CO

Ive used them for business mostly and its been really helpful.

Sue G
April 21st, 2015 Denver, CO

I had a member who was in law enforcement. He and 3 young son's all under the age of 6 at the time. Wife, mother was just done w/all of it. He was lost. Reminded him of his LegalShield membership. They went to court, he won in divorce court. Ex-wife was issued to pay child support. She then decided she wanted the boys' back. (Didn't want to pay support). Back to court. She lost again. Tax time and she wanted to claim the children. Contacted LegalShield tax attorney's and he prevailed. Unfortunate story, but he moved on with his children and he didn't have to figure out where to go for help! LegalShield is powerful and it works!

Dave Norby
April 21st, 2015 Waunakee, WI

I have used this service 16 times in the last four years. Nothing big, just service and information that is timely. Saved over $500 on getting a lease reviewed and changed. They got a vehicle citation dismissed for me last year and saved me $175! No additional fees. I would "not leave home without it".

Eddie Bails
April 21st, 2015 Simpsonville, SC

I love Legal Shield. I have had and used the membership for 13 years and It has saved me thousands of dollars. I would never be without the membership. One particular time I was rushing my brother to the hospital because he couldn't breathe. He was having an allergic reaction. On the way I was pulled over. I convinced the officer to follow me to the emergency room and he still gave me a traffic ticket for 100mph in a 50. A Legal Shield attorney showed up and represented me and the case was dismissed, saving me $600 in fines, 11 points, a suspension and I could have faced 30 days in jail.

Diana S
April 21st, 2015 Huntington Beach, CA

I had been trying to collect from a employer for almost a year. The attorneys sent out 2 letters. , and walked my through the legal process until I finally had the Sheriff put a lien on the bank account. Making my 2,500$ richer!

April 21st, 2015 Annandale, MN

I have been using LegalShield for nearly seven years now. At first, I just figured that I'd get our wills and other paper work done up. My wife and I have used it for a variety of purposes that we never would have thought of when we subscribed from employment law questions, to tax questions, for protecting my identity as a result of personal information being compromised, for my wife's business a couple of times and to help when our teenage daughter was implicated in a traffic situation that we had proof that she had nothing to do with. It has saved us quite a bit of time, headache and money. I have been very pleased with how the provider attorneys have been "Johnny on the spot" when we need them and customer service has always been helpful when we call them. Wish I could get this level of service every where else that I have to deal with.

April 21st, 2015

I have had LegalShield since 2004 and it has saved me over thousands of dollars with the contract and document review, legal consultation (which is better than the opinion of my friends or family members) and traffic court representation. Even the times I had to retain an attorney I received a 25% discount off my attorney...the attorney I used in one particular incident was a top-rated attorney I had use prior to owning a LegalShield membership and I paid FULL price. I am TOTALLY satisfied with LegalShield and will NEVER be without my membership!

Steve Kelley
April 21st, 2015 Barberton, OH

I love LegalShield they have save me a lot of money and given me a lot of advice.

April 21st, 2015 Chicago, IL

Outstanding service. Very goods attorneys.Have had since 1999. Outstanding identity theft product. Have had will done, representation in traffic court, numerous questions answered, documents reviewed and corrected/explained. Have saved thousands of dollars

Cory Shoultz
April 21st, 2015 Northport, AL

I've been using their services for 10 months. I've called on 5 separate instances. So far they have saved me over $1,000 in fraudulent debt collections and lease early termination fees. They've reviewed contracts for me finding things in the fine print that I had not seen. Had a speeding ticket dismissed (I still paid court costs). Then just today I was in an accident with an 18-wheeler where he ran the red-light. When I called in. I was called back in just under 5 minutes by the managing partner. I know my rights are protected 24/7 and I can live my life worry free every day. I won't be without them.

April 21st, 2015 Portland, OR

Unbelievable company! Really has my back! Used them several times and saved a lot of money. Didn't get a bill!

Lillie Arnold
April 21st, 2015 Austin, TX

I have had the membership for 11 years and I use it often because it helps with everyday life situations and gives me access to quality legal advice and numerous other services. All of my adult children and grandchildren and other relatives have the dual membership.

Phil Dambach
April 19th, 2015 Idaho Falls, ID

I used to be a member back when it was called Pre-Paid Legal, there was some serious medical issues that forced us to drop out and when things really got bad I forgot all about it and then I wished I still had back then, but I have it now and within a week they alerted me on a contract that I was going to sign for the refi on the house to the tune of 80K and I missed completely and the mortgage company fixed the problem right up. I am now an associate for Legal Shield, and plan to keep it for a long time.

Karen Zalewski
April 13th, 2015 Cheboygan, MI

My son ran into some major real estate problems when purchasing a home. He needed an attorney and to get get needed legal documents, that he found out were going to cost big $$$$$$ LS gave him the needed info for a documents web site that he could do himself and avoid expensive attorney fees etc. He was saved a lot of money, without an attorney or expensive documents. My daughter had trouble with a phone and the company she purchased it from.......They were not going to replace it until after she returned it and waited for them to receive it, etc. leaving her who knows how long without a phone. After LS intervened, she received a new phone by the end of the week...

Mitch Mallett
April 13th, 2015 Bradenton, FL

I have been a member of LegalShield for about 15 years now. I give them a 10 Great help year after year. There are thousands of legal Docs that I can down load for free as a member. They are found behind the members only login! You should correct your review.

Mark Wick
April 13th, 2015 San Antonio, TX

I have both the legal plan and the Premium Identity Theft plans from LegalShield and made use of both today. Through my ID theft plan, I received an email notification about a new, unknown addresses associated with me. I immediately touched the bar on my LegalShield smartphone app which connects to the IDShield service, and was connected quickly to a Kroll licensed fraud investigator. With me on the phone, he began searching my records and calling several different companies to try to figure out why that notation had appeared. Not too surprisingly, each call was met with a recording and numbers to push for this or that. I could tell he has a lot of experience as I could hear the tones as he pushed buttons that quickly got him past all the walls and got to real people quickly each time. Each person was clearly following a prescribed script, or trying to, but he was all business and firm and quickly got from each person what they could give him. He and I were on the phone for 45-50 minutes, which was a nuisance, but without him I could have spent many hours, even days, getting nowhere. Immediately after getting off the phone with the investigator, I used the phone app again to call my provider law firm. The phone was answered immediately, the person who took my call quickly made notes of my concerns and passed them on to the attorneys in the firm who would be best qualified to help me with this particular situation. Four minutes later an attorney called me back and provided some very good, knowledgeable advice to me which made me feel much better and quite at ease. Nowhere else can anyone in North America get very needed help so quickly, for so little - every time it is needed. I know from 12 years experience as a LegalShield member that life is less stressful, and less expensive WITH the LegalShield membership, than it is WITHOUT the membership.

April 13th, 2015 Longview, TX

I have had their service / protection since 1995 (20 years), and I would not be with out it!

April 13th, 2015 Columbia, TN

My family has used our LegalShield membership for many years from preparing our wills, reviewing documents to representing us with traffic related issues!

Terrell Winn
April 13th, 2015 Bradenton, FL

You guys suck. You keep taking my money even though I have send countless email requesting to please discontinue my subscription.

April 9th, 2015 Mobile, AL

My wife purchased a new oven. After waiting more than 3 weeks for the store to deliver it, we called our LegalShield law firm. In less than 24 hours, we had a new oven delivered and installed, and it was a much more expensive oven than the one we paid for. Our law firm also did a great job on our wills!

April 9th, 2015 Portsmouth, NH

They have bailed me out related to an unfair traffic ticket from a nasty cop. The attorney was dressed to the hilt and got me in in the morning without waiting and I GOT totally off. They also got a down payment back for me on a HOUSE because I discovered the builder did not get city inspections on his work. Just knowing they have my back is great!

April 9th, 2015 Dade City, FL

I absolutely LOVE having the ability to pick up the phone and get legal advice on and legal matter - no matter trivial it my be. As for the company being a pyramid... No, it's a legal services company that has a direct selling arm to it.

April 9th, 2015 Springfield, VA

LegalShield does provide legal documents, free of charge to its members, along with a variety of other benefits and discounts on it's members only website.

Mike Tollar
April 9th, 2015 Greenwood, IN

The service is great and is worth many multiples of the current price. Everyone can afford and benefit from these services. It is foolish to overlook what this is. Anyone pitching the "pyramid scheme" probably plays the lottery themselves and probably wouldn't know the difference between a pyramid or a ponzi scheme if it hit them on the head. LegalShield is a proven 40+ year old network marketing, direct sales, and now, an insurance marketing organization. LegalShield will add to your fortune, if you are have desire, are coach-able and if you are actually willing to work. Strange concept for the naysayers! The bottom line: the service works, and the company's commission checks cash!

Ray Janus
April 9th, 2015 Mesa, AZ

My wife and I use the services of our LegalShield law firm, at least once a month on a personal and business basis. As members since 2001, we have had thousands of hours of legal advice and services, without ever having, without ever having to pay above our monthly membership fee. The result has been savings in legal expenses in the order of tens of thousands of dollars, with benefits accruing in six figures on real estate and business transactions. We can't imagine being without this amazing service, and also the identify theft protection that the IDT provides. I definitely sleep better, knowing that LegalShield is one the best investments that we have made.

Kelly Alpert
April 9th, 2015 Santa Cruz, CA

So far for almost 3 yrs, Legal Shield has been a life SAVER! I just did not yet got help with a old personal matter but it is more because the person involved has been difficulty to find but on other matters such us: old job, tenants situation, insurance company, HOA and most important recently with my car! I did saved a great amount of money! I am also an associate but due to my lack of time, I am not selling to other BUT I do recommend. The lawyers are pleasant and respectful. I am a Realtor and very familiar with laws and contract having LS on my side already save me time and headache even in dealing with my line of work. Just learn to use it and you wont regret. Sincerely --Kelly Alpert

April 9th, 2015 Denver, CO

I had a good Legal Shiled rep, Jim Lytton, but a very bad experience with Legal Shield here in the Denver, CO area. I requested the services of an attorney for an upcoming Court Date. Legal Shield assigned me an attorney who was not available the day of my Court date. He was well aware he wasn't available but still agreed to take my case. He was also unwilling to request an extension of the Court date on my behalf. This incompetence resulted in lost time for me during a critical time. I had to hire a local attorney and pay full price for her services. It turns out she was relatively new at this type of lawyering and she lost my case big-time. In addition, she offered no refund of any part of my retainer, after telling me in Court that day that I'd be receiving a partial refund. Had Legal Shield done their job right in the first place, I would have had a competent and affordable attorney to handle that case. Extremely disapponted in this outcome and also disappointed that no amends have been made to me.

Fredericka Martin
April 9th, 2015 Redding, CA

We have a small business. We needed a contract reviewed that generally costs us between $500-$1500 in the past using a local attorney, depending on how complex the contract. The Legal Shield attorney looked over the contract and found quite a few sections that needed to be re-written to protect us...he saved us potentially thousands of dollars in losses and a lot of money on legal fees...We will be using Legal Shield regularly!

April 9th, 2015 Lawndale, CA


April 9th, 2015 Charlotte, NC

My wife and I have used our LegalShield membership over 43 times and have saved thousands of dollars in legal fees. For our low monthly fee we are basically retaining an entire law firm. A great model and provides access to the legal system at an affordable rate.

George Little
April 8th, 2015 Buena Park, CA

That's an opinion that's it's a pyramid scheme. No scheme at all. I have seen the $$ in Legal Shield.

April 7th, 2015 Carson, CA

It is a pyramid scheme....

George Little
April 7th, 2015 Buena Park, CA

Legal shield definitely a great option. I needed an attorney out of state, there was a cost but I saved $1000 dollars using one of their referral lawyers and the 25% discount. I needed the lawyer and he did more that I even expected and I didn't even meet him or did I need to go to court with. Just so happen that He knew the Prosecuting attorney and was able to negotiate fairly. The ex wife was surprised that the attorney appeared in my behalf. Thanks because I would of been hurting financially and the truth was presented and the cut the suit by half of what the state was trying to get. The lies were exposed and the judge concluded it Fairly! Thanks Legal Shield & Parker Stanbury for a honest and skilled lawyer in Florida Law.

Phil Dambach
April 7th, 2015 Idaho Falls, ID

Just reinstated my membership, wish I had never dropped it years ago. I'm glad that I did, refinanced our home and they found some errors in the paperwork that even the mortgage company couldn't answer. So the problem was fixed thanks to Legal Shield. Looking forward to staying on as a member with all the identity theft that is going around. Great company.