LegalShield, also known as Pre-Paid Legal, develops and markets pre-paid legal plans for legal services through a network of more than 6,900 independent provider attorneys across the U.S. and Canada. For a monthly fee, members can access law firms without having to worry about hourly bills. LegalShield's primary goal is to provide affordable legal protection for everyone who needs it. Among the best online legal service companies we have reviewed, LegalShield offers a variety of legal documents and are among the most affordable. At the bottom of this page checkout some LegalShield reviews from real customers.

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Top Ranked Companies

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#1 LegalShield chevron_right
9.0 Overall Score
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#2 LawDepot chevron_right
6.7 Overall Score
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#3 LegalZoom chevron_right
5.5 Overall Score

The Good

  • Various Legal Services Available
  • 24/7 Emergency Service
  • Affordable Prices
  • Plan Options 
  • Experience
  • Mobile App
  • MLM Business Model

Various Legal Services Available

LegalShield offers a variety of legal advice so customers can choose a plan that best fits their needs. Also, LegalShield offers several products and services, like identity theft protection, real estate advice, divorce advice, speeding tickets, will preparation, and more.

Customer service has great reviews from consumers. A Resource Center is available 24/7 that provides definitions and explanations for difficult legal topics and legal matters.

LegalShield has made it very easy for members to contact a lawyer whenever they have legal questions or need legal assistance. Members are given a toll-free number to their Provider Law Firm.

24/7 Emergency Service

LegalShield wanted to ensure that customers could have access to their legal forms and service at any time. For this reason a LegalShield associate is available 24/7.

Affordable Prices

The cost for a LegalShield membership is broken down into four options, Personal/Family Plans start at $24.95 a month, Small Business Plan start at $39.00 a month, Commercial Driver Plan start at $12.95 a month, and Identity Theft Plan at $12.95 a month.

Personal/Family Plans- LegalShield offers unlimited legal advice, trial defense services, coverage for your family, and 24/7 Emergency Assistance for $24.95 per month.

An upgraded version of this Family Package will cost $44.95 per month but assists customers with moving violations, DOT violations, tragic accident assistance, Will preparation, IRS audit, and many other legal services.

Small Business Plans- This service provides small business owners with professional legal advice at a much lower cost. This package gives small businesses access to all LegalShield features starting at $39.00 per month. Price may vary on the size of the company.

Small business owners can't afford an on-site attorney but they also can't afford to not have legal advice. This saves companies thousands of dollars each year for access to all of LegalShield's documents, attorneys, and professional help.

Commercial Driver Plan- Commercial drivers tend to have unique questions when it comes to legal matters. The Basic Commercial Drivers Legal Package offers a wide variety of services starting at $32.95 per month. Upgrading to the Super Commercial Drivers Legal Plan costs $44.95 a month.

Identity Theft Plan- With thousands and thousands of hackers and scammers throughout the world, IDShield is a product created by LegalShield to protect individuals and families from the Dark Web and identity theft. It's individual IDShield Plan costs $12.95 a month, and for the IDShield Family Package it is $27.95.

IDShield immediately starts monitoring your ID and alerts you when there are suspicious issues with your ID. It has programs that search your credit records, public records, court records, the sex offender lists, address changes, payday loan, high-risk applications or transactions, and it also monitors your information that appears on the Dark Web. These features protect you from identity theft, the dark web, and credit card fraud.

This package is one of the most useful packages we have seen. Not only does LegalShield protect individuals from the law, but also protects from hackers, scammers, and identity theft.


On average, a LegalShield attorney has 19 years tenure in their profession and 13 years as a LegalShield associate. It has helped clients with almost everything that could require a lawyer. Everything from identity theft to a car accident, LegalShield can offer help in a variety of situations.

Mobile App

The LegalShield app gives customers access to all of their documents and files instantly. The app provides customers with the legal forms they need and getting answers to simple questions.

MLM Business Model

LegalShield is a Multi-Level Marketing business. This business model can be a good thing for those looking to make a little extra money. Sadly, it has been known to scare off potential customers. In the case of LegalShield, this business model has helps cut down on costs for legal assistance and provide competitive rates that other law firms can't offer.

Multi-Level Marketing is when customers of its product or services become brand ambassadors. Customers sign up for a membership and as they refer friends to join LegalShield they make money. Some people are scared of the MLM business model because there is a stigma that people who join only lose money or its all just a pyramid scheme. These ideas could not be farther from the truth.

Because each client is also a potential employee, LegalShield takes care of its members better than most of its competition. Customers clearly show their support in the reviews below. The LegalShield complaints are often particular and do not apply to the entire company but to a specific employee or moment. LegalShield's reviews are among the best we have seen in the online legal service market.

Put simply, this business opportunity does not force you to sell products but rather recruit friends and family to use LegalShield's services. The compensation plan is simply receiving a portion of the service price each month the person you referred is still a member (also called a residual income). In simple terms it is a glorified referral program. Customers just reap the benefits every month instead of a one time offer.

The Bad

  • No Filing
  • No Free Trial
  • Enrollment Fee

While LegalShield does offer some beneficial services for a reasonable price, there are limitations as well. There is no testing period for potential clients which can create problems. There is also some missing information regarding important legal processes and whether or not LegalShield handles these cases.

No Filing

LegalShield does not mention whether or not it's contracted law firms will file legal documents for their members. However, LegalShield's lawyers will provide direction on how to do so.

No Free Trial

LegalShield does not currently offer a free trial to potential members, which does not allow prospective members to test the water before deciding if they should choose this company for their legal needs.

Enrollment Fee

There is a $10 one-time enrollment fee when signing up for LegalShield. New members are required to pay this fee and is non-refundable.

The Bottom Line

For those who want to save money and want to feel like they have a personal attorney without paying a high hourly rate, LegalShield is a great option. Members can pay as little as $20 a month to have 24/7 access to a Provider Law Firm in their area.

This service is great if you have quick legal questions or need help completing legal forms. Among all customer reviews and responses, we have received, feedback has been positive. If customers find that they are regularly in need of legal representation, legal assistance, or specific legal advice, this is a great option. Not only do you have access to a lawyer at any given moment, but you can also make money as you refer people who also need legal advice.

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All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify our review moderation team.

User Reviews

Star Rating


140 Reviews

Review Breakdown

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Sentiment Criteria

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May 6th, 2015 Aurora, CO

I've had my membership for about 7 weeks now and my law firm has been nothing short of excellent . They've reviewed a medical contract I sent and explained it in real basic language , they settled a gym membership for me were the gym was trying to get me to pay and additional month after I had cancelled . I feel more equipped to deal with things now that I have a attorney at my finger tips. Thanks LegalShield !!!!!

Diana Bascom
May 6th, 2015

I needed legal advice when I was applying for guardianship of my disabled daughter. I called and had answers with three hours each time. I have peace of mind with legal shield.

Janet Launza
May 4th, 2015 Mesquite, TX

I have had this membership for over 11 years and have used it over 20 times. The last time I used it was to have they attorney look over a contract. I'm glad I did, this saved me hundreds of dollars. I will never cancel this membership. It gives me peace of mind.

May 4th, 2015 Charlotte, NC

Membership is inexpensive. The legal advise so far has been exceptional

Lucas Hill
May 4th, 2015 Salt Lake City, UT

Ive used this membership literally dozens of times and I absolutely love it!! I don't know how people can live without this... Just the other day I was totally ripped off by a company online. They would not give me a refund for $35 for the defective product I purchased. I called my provider law firm and they hopped right on it giving me legal advice and even sent a legal dispute letter to this company for me! What a great service!

Mark Udy
May 4th, 2015 Alpine, UT

LegalShield has served me and my family well over the years getting questions answered, some just to know where I stand. we got our WILLs done both my wife, and alI this for less than 2 hours of advise. and that cover a whole years worth of service. With both legal and Identity theft protection/restoration

Allen D
May 4th, 2015 Manassas, VA

I have been a member for since Jan 2015 My Law firm has helped me with a traffic ticket to for my teen, did a contract review and created my Will, and handled a dispute with a contractor. Worry less, live more! Stay protected my Friends!

Fred Bailey
May 4th, 2015 Lincoln, NE

I can call my attorney without having to check the balance in my bank account

Michael Bishop
May 4th, 2015 Tualatin, OR

When I purchased a computer program for $500 set up and $480 per month, it didn't work like promised. After the first month the company wouldn't help me. After the second month of still not working right, I spoke with my State Provider Firm, who reviewed my contract, then they referred me to the state the company is from. That state Provider Firm spoke with me, reviewed my contract, and wrote a letter to the company. This time when I spoke with them the were willing to help me and wrote off the last month of my 3 month contract. LegalShield saved me $480.

Dan Sowder
May 4th, 2015 Louisville, KY

Great Service, I have used them on several occasions. The level of service, affordability, all calls are returned promptly, etc. I would highly recommend them. Both the legal services protection plan and the Identity Theft Premium. Fantastic company.

Kiattisak Lohachareonvanich
May 4th, 2015 Fort Walton Beach, FL

LegalShield had save me thousands of dollars in the past 9 years. My family will never be without this great service. Thanks to LegalShield.

Jennie Johnson
May 4th, 2015 Richmond, VA

Legal Advice and Identity Theft protection that is well worth the money. In fact, the charge is minimal for the service obtained. Try it! It works.

May 1st, 2015 Colonial Heights, VA

Love the service user it many times, saves me at least 10,000.00 in fees over time. Nice to have someone watch your back, thanks again

May 1st, 2015 San Jose, CA

it's easy to use - convenient ring tag with basic information - always someone to answer questions or give counsel no matter how trivial. totally affordable.

Rio Hahn
May 1st, 2015 San Diego, CA

Legal Shield has saved me in excess of $70,000 in the last few years. I've used the service some 65 times and just in the last few months they got me back $1600 on an insurance policy that was mis-represented to me. Having access to my rights is empowering and knowing my identity will be restored for no extra cost is awesome.

Aziz Soomro
April 30th, 2015 DE

In 1983 I found and built Aim Insurance of Texas in Houston Tx. In 2003, I was blessed with two memberships. Family and Business Legal Plan. When middle of 2003, my own Homeowners Insurance Company gave me hard time on my own Homeowner insurance claim for 3 months, i called legal Shield. They wrote a letter and within 10 days $17000 showed up.. Later that year when I and my Company was sued for $1.5 millions, legal Shield Attorney defended me successfully for SEVEN solid years, and my total cost was only $1000 because (as I understand now), every year defense hours increase to a total of 300 in year 5 onwards without raising premiums... Needless to say that "I am legal Shield for life". Anyone needs to see copies of those two documents can request via email. Aziz Soomro, LUITCF Houston Tx.

April 30th, 2015 Pelion, SC

We would never be without our LegalShield membership or Identity Theft protection. We have had documents reviewed for our own protection. Phone calls and or letters wrote on our behalf. We have had numerous consultations and repeat consultations on so many different issues. There is nothing more empowering to me then to learn what my legal rights are. To be able to call my provider law firm and ask for information, and to have a lawyer in that area of law equip me with the information I need to protect myself when I am being bullied, this is truly legal muscle when I need it. We have 24-7 access to the lawyers. We have our free documents, and help from the law firm to fill them out to make sure we are covered legally. We have our free will and have it updated yearly. There is so much more that comes with the membership. We also have our ID theft protection which is also been priceless and has saved us so much heartache. Our provider law firm does not just make sure we are treated like gold, they truly care about us. I don't know any law firm and or lawyer that is going to call you back to make sure you are okay, and, do so after hours! There is no lawyer or law firm that we could find that is on-call 24-7 if we have an emergency! LegalShield ROCKS!

Roger J
April 30th, 2015 Orlando, FL

I have gotten my money's worth and more from my Legal Shield membership. Most recently I got a speeding ticket dismissed - no fines, no court costs, and most importantly, no points. The stop was legit, and I was fully expecting to at least have to pay court costs and a fine, but ... can you believe it!?!? ... nada, noting, ziltch. Before I had LS, I wouldn't even have known where to find that kind of firepower. This isn't the only time I've used my membership, so it's been worth every dime to me.

Rick Allen
April 30th, 2015 Phoenix, AZ

I've had many occasions to use various areas of the plan. I have both a personal legal plan, and a business legal plan. I also use LegalShield to handle my identity theft protection. My law firm has reviews numerous contracts, provided sound tax advice, helped me with family law issues, and family members have used the 24x7 emergency service when waiting till Monday at 9 was not an option that allowed my grandson to sleep at home rather than with strangers. I've gotten more than one notification that my online identity was being traded on hacker websites so I was able to immediately take care of it. My plan consistently delivers far more in value than the monthly membership fee.

Alai Carpenter
April 30th, 2015 Rancho Palos Verdes, CA

This company has saved me literally thousands of dollars - from helping me write up a contract to reviewing paperwork and sending letters. They have always been friendly, courteous and helpful. I feel great just knowing I can call on them when I need help or I'm being mistreated. Power to the people!

April 30th, 2015 Mobile, AL

We bought a double oven more than three weeks before Thanksgiving. The appliance store kept putting us off and making excuses on the delivery. Once we called our attorney, and she called the manager of the appliance store, we had our new oven delivered and installed in less than 24 hours- in time for Thanksgiving. And the oven we got was a better model than the one we paid for!

Jack Mattson
April 30th, 2015 Burleson, TX

Best thing I ever did for my family. From teenager traffic tickets to buying a house in Texas, my knee-jerk reaction to a problem or issue is to call my Attorney and get the expert advise I need to make the best decision for my family. In 8 years I have used my attorney over 70 times and never paid a dime, other than my monthly $19.95 that is about $21,000 worth of services for $240 a year.

April 30th, 2015 Miami, FL

It is an unique service that everyone needs. Legal shield has saved me close to $10,000. Thank you Legalshield!

April 30th, 2015 Bourbonnais, IL

Whenever I call my provider law firm, I get a response the same day. Never do I have to wait 3 or 4 days to get a call back. LegalShield is a great service to have. My family has had the membership over 11 years. The law firm has reviewed contracts and documents. I will never sign anything without my attorney reviewing it first.

Mike B.
April 30th, 2015 Akron, OH

I recently purchased a home from a individual seller, A real estate agent wanted 950.00 to do all the paperwork, I called my Legal Shield provider law firm and they instructed me on what to do and they reviewed the paper work that I submitted and saved me 950.00. My only cost was my monthly Legal Shield membership! I am now a Legal Shield member for life!

Christina Furst
April 30th, 2015 Denver, CO

Since starting with Legal Shield I have used the service three times. I have been pleased with the outcome and happy that I did not have to out of pocket $250.00 for an attorney's opinion and letter writing skills. the hospital that made the $15k mistake quickly remedied the errors and sent me back a refund after receiving the letter from my attorney. Thank you Legal Shield!

April 30th, 2015 Plainfield, IL

Have been a member of LegalShield for years. Have used them for all kinds of issues. From things as simple as complaining about really bad postal service to issues with my homeowners association to reviewing contracts to helping me complete paperwork needed after my mother's death. My husband and I also have had them do our wills as well as living wills and healthcare power of attorney. Our identity theft program alerted me when someone hacked one of my email accounts. An attorney specializing in our issue calls us back very promptly. Great service. Well worth the money!

JC Tiano
April 30th, 2015 Santa Fe, NM

I received an audit notice by the state concerning my home based business. I contacted my Law Firm and was called by a lawyer with the expertise I needed within two hours. After an hour or more on the phone, he answered all my questions and I have resolved all my concerns with the state, in my favor. This is only one of several instances my Law Firm has helped me. I will never be without my membership.

Larry Bales
April 30th, 2015 Tucson, AZ

I think LegalShield is great! Both my Mother and I have used the services and have had exceptional results! I like LS well enough to be an agent ... I can't represent a company with which I do not have complete agreement!

Jonathan Soto
April 30th, 2015 West Covina, CA

I have been a happy member since 2010. I have had help with various issues from a landlord issue, being overcharged from my cell phone provider, collections issue, and so much more. I high recommend it. Nothing better than being able to find out what your rights are if you ever feel like you are being taken advantage of.

David D Keefer
April 30th, 2015 Girard, PA

My wife and I have had LegalShield(Pre-Paid Legal) for almost 20 years. For what we have paid into the plan, we have found to be worth every penny. The fact that I can call and ask questions alone would have cost me a fortune with 6 kids. Since our whole family had the benefit, I challenge anybody to use it for a year and just get a will and make a few calls. Now Chris and I market LegalShield and find the extra income a good supplement to Social Insecurity. Ready to get a membership? I hope this "10" registers for AWSOME!

Herman Davis
April 30th, 2015 Beaumont, TX

Legal Shield the company is fine, but the business concept separates family. My family member spends too much time doing the business and less time with extended family. Worry less live more.

Roland Schriever
April 30th, 2015 Ballwin, MO

This is the best $20 I spend a month. They have saved me thousands of dollars over the last couple of years. Never knew that having a lawyer to help me with all of my issues could feel so good.

Evangelist Sheila Horn
April 30th, 2015 Philadelphia, PA

I have been a member for 13 years and have used the service countless times. Most recently, I had an issue with a company that I was doing work for. I contacted my law firm and explained the issue. Based on the advice of the attorney I was able to negotiate a 20% increase in my fee + a on time bonus. Thanks LEGALSHIELD!

Mark Lampkin
April 30th, 2015 Vallejo, CA

The law firm has assisted me with a number of live events that I would not have resolved...due to to the cost of attorneys here in the Bay Area. Two instances are when a family law attorney helped me to get justice as a Father...and appropriate custody and visitation of my daughter. I also had them write a letter to a collection agency, who had been harassing me over an unfounded debt. The calls stopped after the letter written by the attorney. All of this for a small monthly fee. I will always have my LegalShield membership.

Karen S Snyder
April 30th, 2015 Raleigh, NC

The membership offers more than expected and what most families need. The 25% discount can be substantial if there is information or action required outside of the membership. Being covered nationwide for traffic violations and for emergency situations is comforting. The whole family is covered for one price and the price doesn't change because you use it.

DeWitt Brown
April 30th, 2015 Lancaster, PA

Been a member for more than 5 years. Received assistance with traffic violation, documents reviewed which saved me money, letters written to major companies with positive results, and even issues resolved for just being a card carrying member! will never be caught without the membership!

Shelli Glatt
April 30th, 2015 Peoria, AZ

My nephew has lived with me for more than 2 years now with no financial help from his parents. I used him as a dependent on my tax return and step-monster had a fit and told me I had no rights to do so! I called the law firm and the attorney was awesome.

Ken Gibson
April 30th, 2015 Salt Lake City, UT

I started several weeks ago and came from the insurance industry so I understood the value of these services. Most of us have learned to weigh our money against our legal rights. We actually believe that we don't even need legal protection. I've been explaining it like this. The fire department does everything possible to avoid ever having to put out any fires. The more preventative precautions they instill the less you'll need their big red truck. Because that's a service they understand, they soon realize that that is what we are doing. "An ounce of prevention is worth a pound of cure," I explain all of this before they know the price and for my own amusement (coming from selling very expensive policies) I prepare them to be "sticker shocked", (At this point it's best have the application visible) and when they see how much it really costs, they wonder how were making money. That's an easy answer, and it's a buying question. If you're serious about making a change, then this is where you should be.

David Smith
April 30th, 2015 Grand Rapids, MI

I've been a member of LegalShield (previously called Prepaid Legal) for over 18 years. I have used the services of my provider attorney many many times in 3 different States for personal and business consultations, Attorney letters, Mortgage closings, and representation in traffic court for my wife and son. Additionally, In response to the point about representation, I have a bank of over 300 hours of personal defense -free + if I ever get audited by the IRS, I have 50 hours of Tax Atty defense.

Ron N Barb Freshour
April 30th, 2015 Salem, OR

As a member for over 12 years we will never be without the coverage offered. We have used the attorneys several times, not because we are bad, but because the need for legal advice happens throughout everyday life.The secure feeling of being protected against identity theft is well worth the monthly fee.

George Edward Benton III
April 30th, 2015 Phoenix, AZ

After being a member for awhile w/o using it one day it dawned on me that I could ask them a question about anything and they would try and answer it. I then called them about something I heard was was illegal but wasn't sure. I heard that it was illegal to pass out your business cards by the court house. So I called and got the real answer. No! That's not entirely true. Each town has it's own laws that covers what you can pass out and where, and all I have to do is call a number to find out, but no, it's not illegal to pass out my business cards by a courthouse. I now like having access to the right info without it costing me a lot, wasting my time trying to google it , or dealing with idiots who don't know the law. Being a LegalShield member is the best!

Paulette Parks Meeks
April 30th, 2015 FL

My Florida law firm was contacted about a property I own in Indiana. They hired a law firm in Indiana that wrote a letter on my behalf to the people in my house about the 3 years back taxes and insurance that was breached according to the contract. The letter stated for them to leave by May 1st and they left April 28th! Thank you Legal Shield!

George Little
April 26th, 2015 Menifee, CA

My law firm wrote a letter in my behalf to a large car company's corporate office. They acknowledged the problem and are open to further looking into the problem and resolve. Love the car but want them to resolve a problem that not my fault. I would of never received the response without Legal Shield and the law firm that they employ.

April 24th, 2015 Vancouver, WA

In February of 2014 I bought a small camera. $199.00. In July it stopped working. I called the manufacturer and they told me it was under warranty and to send it in. I did just that! After a month I called and was told they had to order a part. Then I waited two more months and called again. Same answer! A part is ordered. I called my LegalShield law firm. They sent a letter and one week later I got a phone call from the camera company asking for my address and what color camera I wanted and they would replace my old camera with the latest model which cost $50 more. I had the new camera in two days. Point: A call from an individual does not receive an acceptable response but a letter from a law firm gets immediate action. This was all part of my L/S membership. No bill!

Paul Dorado
April 23rd, 2015 Elberta, UT

I purchased Legal Shield from a friend of mine, he knew i was constantly going to Court where I appeared Pro Se for some time. Am I glad I did, My Ex Wife no longer can wait for the last minute to do what has been Court Ordered. With the Help of Darren Watts, I was able to recover my attorneys fees for a frivolous motion she brought before Fourth District Court. I received the award on April 17th 2015. However because of My Ex Wifes procrastination in paying me the amount I was awarded and opted NOT to pay within the 30 days I had given her to pay me rather paid me roughly 4 months later. She now owes me 179.00 dollars, and I'm planning on Collecting every penny, nickel and dime. For this simple reason, I've had to come up with a means to pay My Attorney at a moments notice and so Should She. After all "What's Good for the Goose is, Good for the Gander."

Patricia Bonesteel
April 23rd, 2015 Portland, OR

I am handicapped and being on a fixed income (SSID) I got into a financial bind. My utilities, food and rent became more important than making my payment to my credit card. Hence the debt was turned over for collection. However, after trying to pay off the debt for over a year I was threatened by the collection agency that they were going to raise my monthly payment. I was barely able to pay the current one. Also even though I had been paying for a long time and the principal was only about $400.00 the accrued interest was $1300. I called my law firm and after they evaluated the situation, they wrote a letter to the collection agency and the $1700 debt was totally forgiven. This instance and another similar one saved me about $3000.00. I received no bill from my legal provider. I am Legal Shield for life!

L Brown
April 23rd, 2015 Columbia, SC

I have been a member for over 14 years now. My most resent call to the law firm was about a brand new BMW that I purchased in Nov 2014 in NC. I took it in for it's first oil change last week an on the way in warning lights came on stating Drive Train Malfunction. Got a call from the dealership the following week stating that metal shavings was found in the oil cylinder and that they will have to replace my engine. I was very uneasy especially with this being a new vehicle. As a resident of SC LegalShield was able to get me on the phone with an attorney in NC less than 24 hours. Who walked me through all of my options. This gave me peace of mind and allowed me to make the best decision in this situation. I am a member for life.

April 23rd, 2015 Chandler, AZ

The Legal Shield Attorney got back 1487.39 that I over payed to a company.I tried to get it on my own for a year. When I got the membership, my lawyer wrote one letter and in 11 days I had the check. Then, we got the wills done..That's about $ 3,000 total. I am so happy that I have access to my Legal Shield Attorneys, for under $ 20.00 a month.

April 23rd, 2015 Summerville, SC

I have been a member for 17 years and I have found it to be an empowering experience. My Law firm has helped me with everything from a traffic ticket to fighting a big company to enforce my rights and winning!!!