4.9
7.6
Overall Score
Author: Kaitlyn Short
New American Funding is a California-based mortgage lender founded in 2002. The company is licensed in 49 states and has branches in 32 states. The company offers a variety of mortgage types, including FHA, VA, USDA, and I CAN Mortgage products, providing homebuyers with greater flexibility in the mortgage process.
Check out New American Funding Reviews below to see what borrowers are saying about their experience.
New American Funding offers a variety of loan types, including the following:
The most unique loan that New American Funding offers is its I CAN Mortgage. This loan allows you to customize the length of the loan with options to refinance in the future.
If you are looking to lower your monthly payment, increase cash flow, pay off debt, or get a better mortgage loan, New American Funding offers a variety of refinance loan options:
Although mortgage refinancing could save you more money overall, New American Funding charges additional refinance fees to complete the process. The following fees will apply:
To determine whether refinancing is a good option for you, you can speak with a New American Funding representative or loan officer, or crunch some numbers with the company's online refinancing calculator.
While you can begin the mortgage loan process in person or over the phone, New American Funding offers a streamlined, online mortgage application that can reduce stress and save you more time.
On the New American Funding website you can get rate quotes, begin and complete your mortgage application, upload documents, and track your loan. Through the “My Mortgage” app, provided by New American Funding, you can easily manage your loan on the go with your mobile phone.
New American Funding offers a mobile app through which you can make payments, easily view and manage your home loan information, and view updated information about your current home equity and estimated property value (if this information is available in your area).
The New American Funding “My Mortgage” app is available for both Android and iOS devices.
Upon pre-approval, New American Funding provides an on-time closing guarantee, getting you to a home purchase faster — the company’s average closing time is less than 35 days.
The guarantee only applies to home purchase loans. It does not apply to the following loan types, programs, transactions, or properties:
Additional terms and conditions may apply. If you are interested in New American Funding's on-time closing guarantee, speak with a company representative to see what options are available to you.
Customer Review: Lisa from Newport News, Virginia
"I had the pleasure of refinancing with this awesome company. They were knowledgeable, thorough, prompt, great customer service and the process and best of all we closed right at 4 weeks. I highly recommend this company for your new mortgage or refinance."
On BestCompany.com, 19 percent of New American Funding reviews* mention how quickly the mortgage loan process is, with many customers closing on their loan within two to four weeks.
To evaluate creditworthiness and whether you will qualify for a mortgage, New American Funding uses manual underwriting in some cases.
Manual underwriting involves an actual underwriter analyzing your finances and documents, resulting in more personalized rates and service. Compared to automated underwriting, manual underwriting may take longer and typically requires more paperwork, but with New American Funding's on-time closing guarantee you can still expect to close quickly.
If you are having trouble paying your mortgage, New American Funding offers a variety of options/solutions to help you make or modify your payments and remain in your home:
New American Funding also has options if you'd prefer to leave your house, but not foreclose:
To find the best solution for you, New American Funding will work with you based upon your specific needs.
The majority of New American Funding reviews are positive, with 95 percent of customers awarding the company 5 stars.
These reviews frequently highlight reliable customer service with great experiences with specific loan officers. In addition, customers are quick to mention a quick and easy application process, and competitive rates, saving customers more money overall.
Customer Review: Gustavo from Windermere, Florida
"I just closed on my Refinance with New American Funding. The process was pretty straight forward. I did a lot of shopping before selecting them. They were the best rate for me. Amir my loan officer was great and provided all the information very quick. All the process was managed online and for the closing they came to my house. Overall a great experience!"
Compared to the government-reported mortgage rate median of all lenders, New American Funding's rates are high. While the company's offered rates may not differ more than a few percentage points, even the smallest fraction of a point could save you thousands of dollars over the life of your mortgage loan.
New American Funding provides daily updated rates on its website, allowing you to more easily comparison shop for a mortgage.
Please note, the lowest advertised interest rate for any loan type is not guaranteed with any mortgage lender. The most competitive rates are generally only available to borrowers with an excellent credit score, a low debt-to income ratio (DTI), and healthy finances overall**.
However, although New American Funding’s rates are high compared to the industry average, New American Funding reviews* indicate that 9 percent of customers are pleased with their rate, often mentioning how competitive they are compared to other lenders.
Customer Review: Mario from Los Banos, California
"Refinancing with New American Funding was fast, easy, and stress free. They had great customer service, and very good and competitive interest rates compared to other lenders. Will definitely recommend to others."
**Additional assessment factors may be applied to determine your mortgage rate.
New American Funding charges some of the following servicing fees:
While many of these fees aren’t uncommon in the industry, it is important to be aware of them. New American Funding advertises that it does seek to keep fees as low as possible.
New American Funding does not offer its services to borrowers in the state of Hawaii. If you reside in Hawaii, you will need to find other mortgage lender options.
New American Funding is a great option for those who value a streamlined online process and a wide selection of mortgage services. A New American Funding mortgage is appealing to all types of homebuyers by offering traditional and specialty loan options. It also has a variety of resources and services that make homeownership possible for many who normally do not qualify.
Those that are in search of more flexible loan terms will especially benefit from New American Funding, in particular, its I CAN Mortgage product, which provides a more customizable experience with loan terms ranging from 8 to 30 years.
New American Funding is committed to getting you to closing fast and provides an On-Time Closing Guarantee. While certain restrictions may apply, this guarantee may get you to home purchase much faster than competing mortgage lenders.
New American Funding reviews are overwhelmingly positive, outlining great experiences with customer service, and a process that wasn't only easy but also saved people time and money. If you are looking for a mortgage company that focuses on providing an excellent customer experience, we would recommend New American Funding.
*New American Funding review data used in this profile is taken from a sample of 150 reviews left by customers on BestCompany.com.
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