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Zillow Home Loans

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LAST UPDATED: December 7th, 2022

Zillow Home Loans, an affiliate of Zillow Group Inc., is an online mortgage lender providing direct lending services to homebuyers. Licensed nearly nationwide, the company provides mortgage refinancing, in addition to basic loan options for a home purchase.

Continue reading for a full review of this company, or jump down to read Zillow Home Loans reviews from real customers.

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The Good

  • Government-Backed Loans Available
  • Money-Saving Options
  • Additional Real Estate Resources
  • Helpful Mortgage Calculator
  • Zillow Home Loans Reviews

Government-Backed Loans Available

Zillow Homes Loans offers a conventional loan product with fixed rates and 15, 20, or 30-year terms. The company also offers two government-backed loan options:

  • VA loan — no down payment or private mortgage insurance (PMI) for qualified veterans, as well as reduced closing costs
  • FHA loan — a great option for first-time or low-credit homebuyers with flexible credit requirements and a 3.5% minimum down payment

These loan options, backed by the U.S. Department of Veteran Affairs and the Federal Housing Administration respectively, can be helpful for eligible borrowers who may want or need greater flexibility in their up-front mortgage costs and their monthly payment.

Money-Saving Options

Through Zillow Offers or by working with a Zillow Premier Agent, borrowers have the opportunity to save more on their Zillow home loan.

Zillow Offers is Zillow's homebuying program program through which you can sell your home and Zillow will purchase it as-is. It is important to note that Zillow Offers is only available in specific cities and states, so you should first ensure that your home is eligible based on location.

Additional Real Estate Resources

In addition to providing lending services, Zillow Home Loans offers an agent finder, builder and home improvement professionals networking resource, and a hefty knowledge base. Educational information includes where to start when buying a home, information about down payments, advice for getting the best rate, home buying basics, and loan types.

Helpful Mortgage Calculator

Estimate how much you'll pay each month for your new home and see projected trends over time with Zillow Home Loans' calculator. Enter the home price, down payment, loan program, interest rate, property tax, and home insurance values and see your payments over time for different loan types:

  • 30-year fixed
  • 20-year fixed
  • 15-year fixed
  • 10-year fixed
  • 7/1 ARM
  • 5/1 ARM
  • 3/1 ARM
  • Government loans
  • Jumbo loans
  • Conforming loans

The mortgage calculator and affordability calculator are great tools — especially for first-time homebuyers. They are easy to use and give you a clear estimated total. Of course, there will be other factors and things to consider when buying a house, but as far as getting a general idea of what you can afford or how much you'll need to save, the calculators are a fantastic resource.

Zillow Home Loans Reviews

The majority of Zillow Home Loans reviews left on BestCompany.com are positive, frequently highlighting the following:

  • High level of company professionalism, including company representatives and loan officers
  • Competitive interest rates, closing costs, and fees
  • A seamless homebuying, or selling, process due to employee assistance and dedication

Because of these positive reviews, we feel confident in recommending consumers work with Zillow Home Loans.

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The Bad

  • Not Available Nationwide
  • Limited Loan Types Available
  • No Advertised Rates

Not Available Nationwide

Zillow's products and services are not yet available nationwide. Zillow Home Loans is not licensed in the following states:

  • Hawaii
  • Maine
  • New Jersey
  • New York
  • Vermont
  • West Virginia
  • Wyoming

The company states that it plans on expanding to serve consumers all over the country; however, there is no mention as to when that will happen.

Limited Loan Types Available 

While Zillow Home Loans does provide VA loan and FHA loan options in addition to conventional loans, its home loan options overall is not as robust as other online mortgage lenders. Other lenders may also offer a USDA loan or jumbo loan option, in addition to specialized home construction and home renovation loans; Zillow Home Loans doesn't offer any of these loan options, which may be limiting for some borrowers.

No Advertised Rates

Zillow Home Loans doesn't advertise any mortgage rates on its website. Because rates change daily, this isn't necessarily uncommon for the industry, but it can be helpful to view estimated mortgage rate ranges even if they are subject to change.

To see your rates and fees, you will need to enter your information on the Zillow Home Loans website and a personalized rate estimate will be populated for you.

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The Bottom Line

Zillow Home Loans is a competitive option for online mortgage lending, providing the option to obtain a loan from the company directly, or to shop around for mortgages through Zillow Group Inc. If you want to see as many mortgage options as possible at once, Zillow makes it easy to shop and compare all in one place.

Mortgage loan options may be limited in comparison to other online lenders, but Zillow Home Loans provides conventional, VA, and FHA loan products that provide some flexibility, while also meeting the majority of borrower needs. However, if you are looking to purchase a rural/country property and could benefit from a USDA loan, or you are purchasing an expensive home requiring a more substantial loan and would prefer a jumbo loan, you will need to look elsewhere for those loan products, including some other specialized loans.

Zillow Home Loans reviews are limited, but the majority of reviews are positive and award the company 5 stars. Overall, customers have been pleased with their Zillow home loan experience and ability to save on rates and fees.

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Star Rating

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4.8

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72 Reviews

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88%

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7%

3 grade

4%

2 grade

1%

1 grade

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