4.8
7.0
Overall Score
Zillow Home Loans, an affiliate of Zillow Group Inc., is an online mortgage lender providing direct lending services to homebuyers. Licensed nearly nationwide, the company provides mortgage refinancing, in addition to basic loan options for a home purchase.
Continue reading for a full review of this company, or jump down to read Zillow Home Loans reviews from real customers.
Zillow Homes Loans offers a conventional loan product with fixed rates and 15, 20, or 30-year terms. The company also offers two government-backed loan options:
These loan options, backed by the U.S. Department of Veteran Affairs and the Federal Housing Administration respectively, can be helpful for eligible borrowers who may want or need greater flexibility in their up-front mortgage costs and their monthly payment.
Through Zillow Offers or by working with a Zillow Premier Agent, borrowers have the opportunity to save more on their Zillow home loan.
Zillow Offers is Zillow's homebuying program program through which you can sell your home and Zillow will purchase it as-is. It is important to note that Zillow Offers is only available in specific cities and states, so you should first ensure that your home is eligible based on location.
In addition to providing lending services, Zillow Home Loans offers an agent finder, builder and home improvement professionals networking resource, and a hefty knowledge base. Educational information includes where to start when buying a home, information about down payments, advice for getting the best rate, home buying basics, and loan types.
Estimate how much you'll pay each month for your new home and see projected trends over time with Zillow Home Loans' calculator. Enter the home price, down payment, loan program, interest rate, property tax, and home insurance values and see your payments over time for different loan types:
The mortgage calculator and affordability calculator are great tools — especially for first-time homebuyers. They are easy to use and give you a clear estimated total. Of course, there will be other factors and things to consider when buying a house, but as far as getting a general idea of what you can afford or how much you'll need to save, the calculators are a fantastic resource.
The majority of Zillow Home Loans reviews left on BestCompany.com are positive, frequently highlighting the following:
Because of these positive reviews, we feel confident in recommending consumers work with Zillow Home Loans.
Zillow's products and services are not yet available nationwide. Zillow Home Loans is not licensed in the following states:
The company states that it plans on expanding to serve consumers all over the country; however, there is no mention as to when that will happen.
While Zillow Home Loans does provide VA loan and FHA loan options in addition to conventional loans, its home loan options overall is not as robust as other online mortgage lenders. Other lenders may also offer a USDA loan or jumbo loan option, in addition to specialized home construction and home renovation loans; Zillow Home Loans doesn't offer any of these loan options, which may be limiting for some borrowers.
Zillow Home Loans doesn't advertise any mortgage rates on its website. Because rates change daily, this isn't necessarily uncommon for the industry, but it can be helpful to view estimated mortgage rate ranges even if they are subject to change.
To see your rates and fees, you will need to enter your information on the Zillow Home Loans website and a personalized rate estimate will be populated for you.
Zillow Home Loans is a competitive option for online mortgage lending, providing the option to obtain a loan from the company directly, or to shop around for mortgages through Zillow Group Inc. If you want to see as many mortgage options as possible at once, Zillow makes it easy to shop and compare all in one place.
Mortgage loan options may be limited in comparison to other online lenders, but Zillow Home Loans provides conventional, VA, and FHA loan products that provide some flexibility, while also meeting the majority of borrower needs. However, if you are looking to purchase a rural/country property and could benefit from a USDA loan, or you are purchasing an expensive home requiring a more substantial loan and would prefer a jumbo loan, you will need to look elsewhere for those loan products, including some other specialized loans.
Zillow Home Loans reviews are limited, but the majority of reviews are positive and award the company 5 stars. Overall, customers have been pleased with their Zillow home loan experience and ability to save on rates and fees.
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Alexandra Trovato Bethel Park, PA
2 years ago
Reply from Zillow Home Loans
Jul. 22nd, 2022
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Mike Los Angeles, CA
2 years ago
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Jul. 22nd, 2022
Boyd Reston, VA
3 years ago
TJ Tuton Redondo Beach, CA
3 years ago
Tammi Miles Ft. Washington, MD
3 years ago Edited September 14, 2021
Stanley L Klunder Delray Beach, FL
3 years ago
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Ivan Luna J Raleigh, NC
2 years ago
Reply from Zillow Home Loans
Sep. 23rd, 2022
Jill Valencia Peoria, AZ
2 years ago
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Sep. 21st, 2022
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Kristin Springfield, OH
2 years ago
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Jul. 27th, 2022
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claude sims Los Angeles, CA
2 years ago
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Jul. 22nd, 2022
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Elmer Avenir Lincolnwood, IL
2 years ago
Reply from Zillow Home Loans
May. 19th, 2022
Ina Toderita Alpharetta, GA
3 years ago Edited September 14, 2021
Megan Stark Mooresville, NC
3 years ago
Jaime Vega Littleton, CO
3 years ago
Spham321 Renton, WA
3 years ago
Derek Reese Kansas City, KS
3 years ago
Ken Mobley Virginia Beach, VA
3 years ago
Damon Genter La Grange, GA
3 years ago
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Grant Guevel
2 years ago
Reply from Zillow Home Loans
Nov. 11th, 2022
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hannah bradford Pflugerville, TX
2 years ago
Reply from Zillow Home Loans
Nov. 10th, 2022
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free 2 b me New York, NY
2 years ago
Reply from Zillow Home Loans
Nov. 10th, 2022
Caleb Bowman Atlanta, GA
2 years ago
Reply from Zillow Home Loans
Nov. 9th, 2022
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JD Palmer Troy, MI
2 years ago
Reply from Zillow Home Loans
Sep. 23rd, 2022
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Matthew Francis Austin, TX
2 years ago
Reply from Zillow Home Loans
Jul. 22nd, 2022
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bianca garcia
2 years ago
Reply from Zillow Home Loans
Jul. 22nd, 2022
Ann San Bernardino, CA
2 years ago
Reply from Zillow Home Loans
Jul. 22nd, 2022
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Jason R Miami, FL
3 years ago
Nneora Obu Decatur, GA
3 years ago
Michele Peterson Pioneer, CA
3 years ago
Tony Pearson San Marcos, CA
3 years ago
James Torrance, CA
3 years ago
Edgar Valdivia Decatur, GA
3 years ago Edited September 14, 2021
Don Sutton Philadelphia, PA
3 years ago Edited September 14, 2021
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Sarah Kate Philipsburg, PA
1 year ago
Reply from Zillow Home Loans
Dec. 7th, 2022
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Aaron Kile Fort Worth, TX
2 years ago
Reply from Zillow Home Loans
Nov. 11th, 2022
michael murphy Houston, TX
2 years ago
Reply from Zillow Home Loans
May. 19th, 2022
Rebecca Little Bear, DE
2 years ago
Reply from Zillow Home Loans
May. 19th, 2022
Colleen Smits Boulder City, NV
3 years ago
Derek Thornton Bellingham, WA
3 years ago
Mario Campos Katy, TX
3 years ago
Angela Fleetwood, PA
3 years ago
Mark Makinson Charlotte, NC
3 years ago
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Morgan Farnsworth Lehi, UT
2 years ago
Reply from Zillow Home Loans
Jun. 3rd, 2022
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Luke Swierczynski Troy, MI
3 years ago Edited January 28, 2022
Reply from Zillow Home Loans
Jun. 3rd, 2022
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altavise davis Tallahassee, FL
3 years ago
Reply from Zillow Home Loans
Jun. 3rd, 2022
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David Webster OR
2 years ago Edited November 10, 2022
Reply from Zillow Home Loans
Nov. 10th, 2022
Stephen Upton Medina, OH
3 years ago
Mike Power Atlanta, GA
3 years ago Edited September 14, 2021
Review Source
Sierra Thomas Tallahassee, FL
3 years ago Edited November 8, 2021
Reply from Zillow Home Loans
Jun. 3rd, 2022
Sydney Charleston South Jordan, UT
3 years ago
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