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Cayan

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7.4

Overall Score

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Sea Creatures Wichita, KS

They have been responsive and a great company to deal with.

7 years ago

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star star star star star

King of quality pack and move Oakland, CA

Because there more reasonable then most other companies

7 years ago

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star star star star star

Circle The Wagons RV Park La Veta, CO

Ease of use. Great online access to account.

7 years ago

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star star star star star

Bonsall Postal Bonsall, CA

easy and fast. Customers like how fast it is

7 years ago

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Reply from Cayan

We are glad you and your customers like how fast our chip reader is. We strive to help grow your business by offering your customers the best experience with their checkout.

Mar. 21st, 2018

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Gordon James Buffalo, NY

Easy to deal with for a company that does part time sales.

7 years ago

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star star star star star

Sensory Stepping Stones, LLC Mount Kisco, NY

Few if any problems. Delivers what they promised.

7 years ago

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star star star star star

Eagle Postal Express Texas Dallas, TX

great features, great price, great support people

7 years ago

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star star_border star_border star_border star_border

Matt Formato Astoria, NY

I was misinformed for over a month about a transaction - told multiple times funds were in escrow then later told they were not

7 years ago

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star star star star star

Dr. Fred Corpus Christi, TX

rapid turnaround, reasonable fees, great customer service

7 years ago

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star star star star star

Gayle Horton Carrollton, TX

Everything is good and the equipment is easy to use.

7 years ago

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star star star star_border star_border

Kenneth Johnson Ocala, FL

I'd like to have one specific person that I could contact on the phone whenever I have a problem.

7 years ago

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Anonymous Albuquerque, NM

I got it because I needed to take credit cards. Overall it's ok.

7 years ago

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star star star star star_border

Pizza ambassador Dania Beach, FL

A little slow to settle $ in acct it takes 3 days to get $ in ACCTS

7 years ago

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star star star star star

milan mukerji Melbourne, FL

they are good. Does a good job. I am satisfied

7 years ago

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star star star star star

AveryStudio Blachly, OR

great customer service! Good useable platform.

7 years ago

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star star star star star

Sam Memphis, TN

Rated 5 Because of any mistake they fix it for you

7 years ago

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star star star star star

FEMA G557 TACTICAL Miami, FL

CAYAN provides excellent service in the ecommerce arena

7 years ago

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star star star star star

Instruments Inc Wichita, KS'

Never have trouble when processing payments.

7 years ago

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star star star star star

Athletic Tune-up Professionals Austin, TX

No problems so far, very consistent service

7 years ago

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star star star star star

Karen West Bend, WI'

Easy to use - does not cause any grief - great value

7 years ago

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star star star star star_border

Cabin in the mountain Brooksville, FL

I think that the rate they charge is too high for a small business persons

7 years ago

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star star star star star

Betsy Tuscarora, PA

Easy to use, much easier than using a credit card machine

7 years ago

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star star star star star

peppersax Santee, CA

So far, I've had great customer service.

7 years ago

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star star star star star

lunker Pottsboro, TX'

fast and easy friendly and courteous!!!!

7 years ago

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star star star_border star_border star_border

Mediocre Houston, TX

It doesn''t always work and therefore it''s embarrassing and frustrating as the client is waiting patiently.

7 years ago

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star star star star star

Pat Utica, MI

Great support and rates are exactly as stated.

7 years ago

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star star star star star

YOUSIF GORIEL, M.D. Oak Park, MI

easy to use, helpful customer service, good value for cost.

7 years ago

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star star star star star

Harry Graham Hollywood, AL'

They always provide the correct service.

7 years ago

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star star star star star

Anonymous Dallas, TX

I love their website, and everyone has been very helpful.

7 years ago

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star star star star star_border

Fredrick Highsmith Camden, AR

They make it easy to resolve problems and their equipment is easy to use.

7 years ago

star star_border star_border star_border star_border

MOUNTAIN STAR El Paso, TX

TERRIBLE service. they never give you a direct answer, always try going around the questions. they hook you in, and then all of sudden they start tacking all kinds of fees. ok for a large corporation, but horrible for a small business. STAY AWAY FROM CAYAN

6 years ago

star star_border star_border star_border star_border

Hilla Van Nuys, CA

HORRIBLE! horrible customer service! horrible knowledge of workers. Was placed on hold 3 times then disconnected cuz the 3 people who answer the phone have no clue about their product! This company keeps changing apps keep telling me they are migrating for 2 year. BS at is best!

6 years ago

star star_border star_border star_border star_border

Fawad Adil Oklahoma City, OK

I use to have an account with Cayan. After over 4 years I closed my business. It has been 6 months and the still withdraw money from my account. they have 8 different charges for closing the account and most of these charges are not valid. 3rd grade company third grade customer serivce.

7 years ago

star star star star star

MarkRunac

They are very easy to contact. The information given by their staff has always been accurate and user friendly.

7 years ago

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Small Business Owner in Arizona

Abysmal. One hour waits for support services followed by dropped calls. No detailed user guide came with new machine.

7 years ago

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star star star star star_border

Bright Eyes Lashes

I've had no problems so far & their rates are low.

7 years ago

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star star star star star_border

Exclusive Car Service Inc. The Bronx, NY

Reliable and Consistent professional service.

7 years ago

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star star star star star_border

joe mcdonald Watertown, MA'

user friendly, accuracy and timeliness..

7 years ago

star star star star star

JulieWieman

Simple, easy to read reports. Very user-friendly online presence, customer service is excellent.

7 years ago

star star star star star

RenaSchulz

Very good program, system and great customer service. Thank you Collin for your prompt help.

7 years ago

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Destination Direct, Inc. dba my valley chauffeur Sun City, AZ

Monthly expense running higher than the cost given prior to signing with Cayan.

7 years ago

star star_border star_border star_border star_border

Disappointed Customer Phoenix, AZ

Sales Customer Service could use some serious coaching. It seemed as though the sales person I was speaking to had better things and was extremely rude.

6 years ago

star star_border star_border star_border star_border

Cathy New Braunfels, TX

Don’t use this service. Charges end up being more than quoted. It took 1 year to get them to quit deducting fees from bank account after discontinuing service with them.

7 years ago

star star star star star

GinaHoffman

Every time that I had to call with an issue, they were very helpful.

7 years ago

star star star star star

BradleyBailey

Excellent product and works flawlessly with my dispatch software! Love it!

7 years ago

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No name Portland, OR

I was not able to speak to anyone. Left message and no one responded

7 years ago

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charles r vineyards, bonnie Livermore, CA

Cannot understand your representative. Very heavy accent.

7 years ago

star star star star star

Veronica Fly College Station, TX

Great Service always so helpful with any questions.

7 years ago

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Reply from Cayan

Thank you Veronica! We are always happy to help and answer any questions you have!

Mar. 26th, 2018

star star star star star

Ricardo M Mission, TX

They have a grate costumer servise !!!

7 years ago

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Reply from Cayan

Hi Ricardo! Thank you for your review!

Mar. 13th, 2018

star star star star star

AmieWalsh

Great rates and amazing customer support

7 years ago