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MobileHelp Reviews

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8.0

Overall Score

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Sally Milwaukee, WI

Customer service is responsive and professional.

6 years ago

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Darleen Lafayette, CO

I take the device wherever I go. It is convenient.

6 years ago

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Mencho Biloxi, MS

The device is easy to operate and easy to handle.

6 years ago

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Kenyell Detroit, MI

I love MobileHelp. They respond immediately to our calls.

6 years ago

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Bob

Easy to use; quick, courteous, patient response

6 years ago

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star star star star star

I have the unit plugged in but have not had to use it yet.

It's a great product and the customer service is excellent.

6 years ago

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Dottie Barclay

Helpful, great customer service, responsive

6 years ago

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Jonilill

Very patient, kind, efficient and understanding

6 years ago

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Janet

Great customer service, always been helpful

6 years ago

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Sharon Strawn Aurora, CO

Watch is heavy and the band is very difficult for me to put it on.

7 years ago

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J Brewer Pullman, WA

Reliable business practices, Good customer service

7 years ago

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Don Elgin, IL

They're always there and it's an immediate response.

7 years ago

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Mrk Saint Augustine, FL

Easy to set up, very friendly staff, availability of staff

7 years ago

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Shirley, 90 years young San Antonio, TX

easy to install. works great. easy to use.

7 years ago

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Satisfied customer Cleveland, TN

I used it one time but was pleased. Help came quickly.

7 years ago

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Selma Kent

we called and spoke with customer service on the problems we had with first time use in emergent situation

7 years ago

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Reply from MobileHelp

Selma,

Thank you for your feedback . We are sorry to hear about your experience, however, we do see that you have spoken to Technical Support in regards to this situation and that it has been rectified. Thank you for being a valued part of the MobileHelp family!

Sincerely,

MobileHelp

Dec. 7th, 2018

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Peggy Ignacio, CO

Quick response when fall button is activated.

7 years ago

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peace of mind Palmyra, MO

good product and excellent customer service good ratings

7 years ago

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David Bethlehem, PA

Competent, helpful staff - "Testing" system good

7 years ago

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Joanne Delaware, OH

Simple, easy to understand instructions, good service

7 years ago

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gerrie Hernando, FL

Answers a fall alert in just a few seconds

7 years ago

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Sharon

Courteous and responsive. System easy to use.

7 years ago

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Douglas San Mateo, CA

They answered immediately when I pushed the button.

7 years ago

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Simon

The fall detector has been going off spontaneously when I'm standing still.

7 years ago

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Mary Joliet, IL

It's easy to use. Overall, they are helpful as well.

7 years ago

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Carolyn J Highland, NY

Every question I have had for them has been taken care of.

7 years ago

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Carol Fremont, MI

It's easy to operate and the fall alert is automatic.

7 years ago

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Anonymous Oceanside, CA

I've had a lot of help when I needed it to set it up and to test it.

7 years ago

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Robert Davison, MI

The customer service representatives really help you.

7 years ago

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Robert Phoenix, AZ

I've had excellent contact with customer service.

7 years ago

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Narciso

They've been wonderful and I enjoy their service.

7 years ago

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Anonymous Claremont, CA

I've pushed the button by accident and it would respond right away.

7 years ago

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Rogerwcorbin

Easy to use and fast quick response time

7 years ago

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Anonymous

Answers questions patiently Response quick

7 years ago

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Candice Morgan

They are very helpful and quick to respond!

7 years ago

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Michael

Peace of mind. Confidence to leave my home whenever needed.

7 years ago

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Clarence Williams

Polite, Professional, Knowledgeable and a few extra words

7 years ago

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Ruth Dowd Canton, OK

They respond quickly, and are excellent to work with.

7 years ago

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Oma Voorheesville, NY

Very friendly and helpful staff. Equipment is excellant.

7 years ago

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G & F

Great customer service. Very pleased with product.

7 years ago

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M Waterloo, IA

Awesome customer service and ease of product

7 years ago

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all where very helpful Cary, IL

Very helpful and great customer service.

7 years ago

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Anne Park Ridge, IL

Alarm sounds when there is little or no motion especially in the middle of the night.

7 years ago

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Reply from MobileHelp

Anne, Please contact Technical Support at 877-827-6207, Option 1, if your alarm is going off without warning in the middle of the night. We look forward to speaking to you. Sincerely, MobileHelp

Dec. 12th, 2018

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Buying for Grandma Pensacola, FL

No pressure sales, honest, courteous, cheap.

7 years ago

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Edward Moore Lansing, MI

payment is great low compared to others I checked into

7 years ago

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Judy Galesburg, IL

The customer support staff at MobileHelp is very prompt.

7 years ago

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Judith

Nice staff,affordable, and attractive devices

7 years ago

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Meriann Flint, MI

Convenient, easy to use, gives me confidence

7 years ago

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Sue Danzl Springfield, MO

Very good response time and customer service.

7 years ago

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Adele M Mt. Pleasant, SC

Easy to use and gives a feeling of security

7 years ago