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MobileHelp Reviews

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8.0

Overall Score

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AnnaMarie Casciano Allentown, PA

Professional sales rep, easy to connect and use

4 years ago

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Marilyn Busak La Jolla, CA

No reason everything could be better 35 hour battery is not long enough

4 years ago

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Louise Westerly, RI

Quick responses,very kind in responses.quality workmanship

4 years ago

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star star star star star

Mary Minnick Columbia City, IN

Because there is no waiting for their help !always ready

4 years ago

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star star star star star

Pamela Lofton Candler, NC

Good customer service and easy to use product.

4 years ago

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Janet Owen Graham, WA

Still in trial mode. 1st response was not properly handled, did not use code for lockbox.

4 years ago

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Reply from MobileHelp

Hi Janet, We received your review and we apologize for any inconvenience you have experienced. We would like to contact you to further assist with resolving this issue. What would be the best number for us to reach you on? At MobileHelp we pride ourselves in providing a great experience to our customers. You can also reach us directly by dialing 877-827-6207 Option 1 for Technical Support. We look forward to speaking with you soon.

Mar. 12th, 2021

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D Grieder Pasadena, CA

Inexpensive product with good customer service.

4 years ago

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Yvonne benefield Duluth, GA

Customer service very responsive & helpful.

4 years ago

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Marynell Greif Nottingham, MD

Comfortable and easy to use. Feels very secure .

4 years ago

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Janice Millhouse Cheboygan, MI

Customer service, pricing and ease of use

4 years ago

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JoAnn Lemcke Fox, for my parents Allen and Barb Lemcke Brockport, NY

Great customer service, caring employees

4 years ago

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Gary Brill Plainfield, NJ

very easy to setup and use. very clear and easy to use

4 years ago

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Mary Sanders Willoughby, OH

Great support. The products are very easy to wear.

4 years ago

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Nedd Schommer Little Chute, WI

Easy to order, install and use with quality equipment.

4 years ago

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Nancy Buffalo, NY

So far good only had it about a month. Customer service is great!

4 years ago

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Janet Reeves Aurora, CO

They are quick and professional when alerted.

4 years ago

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Judy Cox Hermitage, TN

They always handle my calls in an understanding way.

4 years ago

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Dolores Branyen Mulberry, FL

Equipment, price, peace of mind, ability to test equipment.

4 years ago

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Richard D. Lowney Hinsdale, IL

Easy to deal with. Nice and friendly people

4 years ago

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Robert Devore Medford, NJ

excellent service, professional and courteous

4 years ago

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Laverne Goodrich East Lansing, MI

i set off by accident and were great people and service

4 years ago

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Dale Birdsell Tacoma, WA

All interactions have been professional and helpfull.

4 years ago

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Phylis Peluso Saint Charles, MO

Professional and helpful, courteous and knowledgeable

4 years ago

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Linda Norman/Charles Currier Clarksville, TN

Quick response even when it is false alarm

4 years ago

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Dot Trotman Bradenton, FL

Easy setup and wonderful customer support

4 years ago

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Rebecca Teagarden Yakima, WA

Responsive, unhurried, explained clearly

4 years ago

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Amy Muskego, WI

They have been very helpful when I call & ask questions.

4 years ago

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Merilee Grage on behalf of Donald Schubbe. Bemidji, MN

cost/value features fall detection and GPS

4 years ago

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Donnie Osborn Ardmore, AL

We have not experienced anything negative in operation.

4 years ago

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Pat Powhatan, VA

works great, no contract, light and easy to use

4 years ago

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Lisa Wade Jacksonville, FL

Customer service is very thorough and friendly

4 years ago

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Maria Acree Kingman, AZ

I got the first response and it was very fast.

4 years ago

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Christa Craig Airville, PA

Great service so far, still new customer, learning how fall detection works

4 years ago

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Joan Morton Bridgeville, DE

Registration process and receipt of devices effortless

4 years ago

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Patricia Worley Aurora, CO

Lives up to its promises and was fairly easy to set up.

4 years ago

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Anonymous Chicago, IL

Because i am able to take it everywhere I go üòÄ

4 years ago

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Lucy Husting Milwaukee, WI

I just like the feeling of safety with MobilHelp.

4 years ago

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Paul J. Bourgeois Haymarket, VA

Broad band of capability to cover all threats.

4 years ago

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Shirley Sureck Saint Petersburg, FL

Helpful with all explanations of service

4 years ago

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Felesha Edmond, OK

The notifications have been instantaneous

4 years ago

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Helen Skowronski New Port Richey, FL

Easy to work and I know I can get help at any time

4 years ago

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Mary Slater Kansas City, MO

I had a false alarm, Mobile help,was contacting me within seconds .

4 years ago

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THERESA MILLS/ CHRISTINE HAWKE Springfield, OH

THEIR CUSTOMER SERVICE WAS GREAT AND VERY HELPFUL

4 years ago

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John and Phyllis Geschwind Dwight, IL

Immediate response when accidently activated device

4 years ago

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Roberta Arbeiter Imperial, MO

I love being able to wear my necklace everywhere I go.

4 years ago

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Janice Love Columbia, SC

I really like that it was already set up when it arrived.

4 years ago

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Marion Black Clovis, NM

Easy. Setup and no questions left.unanswered.

4 years ago

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Patricia Korstjens Big Stone City, SD

Very responsive if button is pushed, even if by accident.

4 years ago

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Steve Easley, SC

Easy to set up and very good setup support when needed.

4 years ago

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Nellie Davis Coolidge, AZ

Helpful in answering my questions when I called in

4 years ago