Name: MobileHelp
Rating: 4.6

star star star star star_border

Deborah Ramsey Lorton, VA

I called once so far because I fell. The operator could not here so she tried to call. My phone was not close by but thankfully Paramedics did come to help. Why don't they test it at fixing first to make sure they can hear you all through my apartment and I was close

7 years ago

star star star star star

Rose Mays Morristown, TN

I have used Mobile Help for over a year. I have no complaints. I have the mobile GPS device and it works where ever I am at. That for me was a big concern. I travel a lot and the GPS device puts my mind at ease.

7 years ago

star star star star star_border

diane broitman

great!!! Always there when I needed to talk to them except Sunday's. Very kind, helpful and professional! I feel safe knowing I have them with me all the time, and feel it's worth the investment. I'd recommend this company to anyone who feels a need to get help when needed!

7 years ago

star star star star star

Cheryl Malone Ball Ground, GA

Mom is moving to a new place and I had questions about notifying the Fire dept. The customer representative was polite and professional, personable and friendly. She had prompt answers to my questions.

7 years ago

star star star star star_border

David Port Jefferson, NY

I researched competing products for quite a while before settling on MobileHelp for my then-90-year old mom. She's had it for three years now, We're both perfectly satisfied. She has recommended it to her friends. I like that, if she is away from home and not answering the phone, I can use the GPS service to see where she is.

7 years ago

star star star star star

Dave Hiatt Burlington, KY

Customer service people are kind and very helpful. We have had no emergencies, however we have had three false alarms with my elderly mother. We are extremely happy with the devices and the service.

7 years ago

star star star star star

Donna Digiantonio Keller Massillon, OH

Customer service representative was very courteous and helpful. My new equipment arrived promptly and again the support to activate the device was helpful. I recommend this service to many people.

7 years ago

star star star star star_border

Barbara H

Many seniors are bent over. The pendant is therefore too long...it hits our waist. Having a sweater on, prevented the fall button to detect that I fell down. It won't work with a coat on. Otherwise, I am pleased with the product, even though I haven't used it yet.

7 years ago

star star star star star

Barbara Worcester, MA

This service has given my daughter peace of mind. We had a different company for 6 months and we hated their service. Mobile Help is the best one for us. We have been with you since June. Thank you.

8 years ago

star star star star star

Jordan FL

We looked at several medical emergency devices for my mom. We selected MobileHelp because it had the best technology, a fall detection button and the staff was very pleasant & professional.

8 years ago

star star star star star

Michael L Gould Duluth, GA

Great system, MobileHelp's customer service answered all of my questions. I am very pleased with how easy the system works and that it works anywhere there is an AT&T signal.

8 years ago

star star star star star

Fred Stapleton Shingle Springs, CA

I am a dealer for MobileHelp and I represent them based on quality of product, affordability and excellent customer service. I have never received one complaint from any of my customers.

8 years ago

check_circle

Verified Customer

star star star star star

Elizabeth

It was easy to sign up and I appreciate the rate.

6 months ago

check_circle

Verified Customer

star star star star star

Lynm Wilkens

Haven't used it but that is good. Its there if I need it.

6 months ago

check_circle

Verified Customer

star star star star star

Joy Hobbs

It works well. Easy to use. Gives pur family peace of mind.

6 months ago

check_circle

Verified Customer

star star star star star_border

Bethany Custer

Liked simplicity of the system and the speed of the response

6 months ago

check_circle

Verified Customer

star star star star star

Greg

Great service for love ones with Alzheimer’s or Dementia

6 months ago

check_circle

Verified Customer

star star star star star

Vickie

That I can go anywhere and be covered with my GPS unit.

6 months ago

check_circle

Verified Customer

star star star star star

Mary

I like the quick response from the emergency team

6 months ago

check_circle

Verified Customer

star star star star star

Charles

Very nice unit and easy to use chaeger.

6 months ago

check_circle

Verified Customer

star star star star star_border

Joe Swiderski

Original had an issue connecting after a return all went well

6 months ago

check_circle

Verified Customer

star star star star star

Lance

Very easy to install and get operational

6 months ago

check_circle

Verified Customer

star star star star star

Helen

Employees are quick to respond to an alert.

6 months ago

check_circle

Verified Customer

star star star star star

Jane

Great product! Very easy to understand and use!

6 months ago

check_circle

Verified Customer

star star star star star_border

Celeste Newman

A nice necklace instead of the small “box” to wear with nice clothes.

6 months ago

check_circle

Verified Customer

star star star star star_border

julie sowers

Wish the battery didn't need charged so often, but that's life

6 months ago

check_circle

Verified Customer

star star star star star

Gerry C

Great phone and support customer service.

7 months ago

check_circle

Verified Customer

star star star star star

Charles

Everything seems to be ok working fine now

7 months ago

check_circle

Verified Customer

star star star star star

Tamara

The pricing and quality of the equipment.

7 months ago

check_circle

Verified Customer

star star star star star

Tim Bryson

Overall service friendly staff quick response

7 months ago

check_circle

Verified Customer

star star star star star

Ronald

I like the response time when one falls.

7 months ago

check_circle

Verified Customer

star star star star star_border

Louise Bruch

Charging it every night. Testing every week. I do not like

7 months ago

check_circle

Verified Customer

star star star star star

Naomi

INSTANT RESPONSE WHEN THE ALERT WENT OFF BY MISTAKE

7 months ago

check_circle

Verified Customer

star star star star star

Helen

Great response time even when false alarm.

7 months ago

check_circle

Verified Customer

star star star star star_border

amy willard

Wish the battery did not have to be charged daily. Otherwise its great.

7 months ago

check_circle

Verified Customer

star star star star star

Carol

I like the idea that it goes with me wherever I go.

7 months ago

check_circle

Verified Customer

star star star star star

Shirley

We like the ease of use and speed of response.

7 months ago

check_circle

Verified Customer

star star star star star

Darren

Very user friendly. Works great for my dad.

7 months ago

check_circle

Verified Customer

star star star star star

Alicia Biggs

Easy, safe and reliable. Very friendly and helpful

8 months ago

check_circle

Verified Customer

star star star star star

Lucille

Customer service fine and so is the equipment…easy to use

8 months ago

check_circle

Verified Customer

star star star star star

Michele Spink

Inexpensive and solid equipment good value

8 months ago

check_circle

Verified Customer

star star star star star

Robert

Great customer service and quality product

8 months ago

check_circle

Verified Customer

star star star star star

Gerald Hightstown, NJ

Very easy to deal with. Simple to hook up

8 months ago

check_circle

Verified Customer

star star star star star

Sandra J Entrup Raleigh, NC

Operatorss are very helpful, polite and willing to listen.

8 months ago

check_circle

Verified Customer

star star star star star

Annie Sleboda Chicago, IL

Professional,kind and knowledgeable staff

8 months ago

check_circle

Verified Customer

star star star star star

Carol Whitesboro, NY

Very pleased with device. Customer service excellent.

8 months ago

check_circle

Verified Customer

star star star star star

Janet

Great customer service. So glad we made this choice.

8 months ago

check_circle

Verified Customer

star star star star star

Robert

Very easy to use. Responsive to communication.

8 months ago

check_circle

Verified Customer

star star star star star

Torie Arthofer Naperville, IL

Easy to set up, good response to one incident

8 months ago

check_circle

Verified Customer

star star star star star

Yolanda Curtis Massillon, OH

My adult children and myself are feeling secure

8 months ago

MobileHelp Reviews