Name: MobileHelp
Rating: 4.6

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Verified Customer

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Vallie Townes Cincinnati, OH

I saw it in AARP magazine. When I called to get the system, the lady explained everything to my satisfaction. It's comfortable; I have no concerns.

6 years ago

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Verified Customer

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Connie Calabrese North Tonawanda, NY

Mobile Help was best for me because I'm alone. I have no concerns about the device; it's very helpful. They have good service.

6 years ago

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Verified Customer

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Norma Dean And Norman Freeman Piqua, OH

I can go anywhere with this one, and I couldn't do that with the other one I had. I think the company is really good. It saves a lot of people's lives if they have it in their home. It gets me help when I need it real quick. For anybody that that can't stay up on their feet very long, or they fall a lot: please get it, because that is the best thing they could have in their home.

6 years ago

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Verified Customer

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Appreciated friend Smallwood, NY

Came quickly. Realized my husband needed to go to hospital. Very carefully placed him on stretcher and made sure he was warm and secure.

6 years ago

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Verified Customer

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Paula J Peak Amarillo, TX

My disabilities made Mobile Help my best option. I can take it wherever I go, and it's the only one I trust. However, it's a little bit impossible for me to put on the activator, to get in touch with them.

6 years ago

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Verified Customer

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Steve Stone Bassett, VA

They Answer right away and they will let you tell them what your problem is and they know where you are with out saying anything

6 years ago

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Verified Customer

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My initials. SN

Unknowingly , I pushed my wrist button when I came out of the shower and immediately someone from emergency called to see if I needed help.

6 years ago

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Verified Customer

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Helen Babson Park, FL

Good help in setting up the service from the first phone call to selection of the service to ending service due to hiring on site health care.

6 years ago

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Verified Customer

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M.M. Fort Myers, FL

I live all by myself so, after seeing an ad for them on TV, I decided to get it. I've never had to use it, but so far it has been alright.

6 years ago

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Verified Customer

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Carol Harris St Louis, MO

The service was recommended to us, though right now I'm starting to reconsider whether or not I actually need it that badly.

6 years ago

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Verified Customer

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Carole Stalla Corpus Christi, TX

I needed it since I have a tendency to fall a lot. Since getting it I've actually fallen twice already, though I didn't have it on me when that happened...

6 years ago

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Verified Customer

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Arnold Mund Hazen, ND

I switched to them because I had a problem with my other service where I got no response when I needed it. I haven't had an emergency, but I just have it on me all the time.

6 years ago

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Verified Customer

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Dorothy Lynch Moncure, NC

I got it since I'm really sick. Their customer support people are very nice when I call them, they're not pushy or anything.

6 years ago

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Verified Customer

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Steven Fisher Owensville, MO

I saw it advertised on TV and since it looked like a good product I decided to go with it. I've used it a couple of times and it has been ok.

6 years ago

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Verified Customer

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Sally Orange City, FL

I just liked how they do things. The fact that you can have a base unit and the medallion is great. I also really like the bracelet. I haven't had to use it yet though.

6 years ago

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Verified Customer

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Lorraine Czternastek Pendleton, SC

We got it because it's wireless and she doesn't have a home phone. Every time I've called they've taken care of me right away.

6 years ago

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Verified Customer

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Shirley Friedlander Macon, GA

I saw a commercial on television for them, and it was very intriguing. The customer service is very responsive, and I get an instant answer.

6 years ago

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Verified Customer

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Joyce Tony

I saw it in the AARP magazine and that was basically the reason why I got it. I haven't had to use it yet, but I think it's a good device.

6 years ago

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Verified Customer

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DonnaMaeSeim

Mother fell in assisted living right after the 2hr check, was able use her wrist button to notify the staff via mobile help call before dispatch.

6 years ago

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Verified Customer

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Keith Cunnigham Portland, OR

I switched to them because the device was smaller and very effective. I haven't had to use it yet, but I think the GPS feature is good.

6 years ago

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Verified Customer

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Micheal Ahmer Dundalk, MD

I saw it on TV so I decided to get it. I wear it everyday and they have called me to check up on my. It works very well.

6 years ago

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Verified Customer

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Dorothy Lundquist Galesburg, IL

I switched since there was more to it than what I had before. I haven't had to use it yet, I just pressed the button the one time I tested it.

6 years ago

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Verified Customer

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Charles Hutt Santa Rosa, CA

I saw an advertisement for it and we thought we would give it a try. We have no concerns about it, everything seems to be working fine. It all looks very dependable.

6 years ago

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Verified Customer

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Anonymous Apache Junction, AZ

They've answered any questions and solved any problem that I've had. I've accidentally set it off when I was trying to reach something.

6 years ago

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Verified Customer

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Lee Finney Zanesville, OH

I just saw it in an ad and wanted one for myself because I live by myself. I wear it around my neck all the time. It's really good for me.

6 years ago

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Verified Customer

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Marjorie Vaughn Indianapolis, IN

I got it since it had the fall detection feature. Customer support has been very courteous. I like all the features that it has.

6 years ago

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Verified Customer

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John Geideman Boynton Beach, FL

Since they were locally rated as number 1 I decided to get it. I'm very pleased with their service. The equipment is easy to use.

6 years ago

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Verified Customer

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Anonymous

I went with them because I wanted one so that I could travel and take it with me. They were right there when I called them.

6 years ago

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Verified Customer

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Geneva Henderson Cornelius, NC

We got a referral from a trusted source, so I got the device for my mother to use. It was easy to sign up and customer support gave us good information. We haven't had to use it, it has just been a comfort to have it.

6 years ago

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Verified Customer

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Gerald Carey Stratford, WI

We have not had to use it yet, but they just generally wear it from day to day. They have been very thorough in helping me get everything set up and working well so far.

6 years ago

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Verified Customer

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Terry Wiard Burr Oak, MI

I needed to have something since I'm by myself. I wear it quite often and it works well. Their customer support is good.

6 years ago

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Verified Customer

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Cheryl Norman Millsboro, DE

I got it because it lets me go out of town within the United States. I don't have any concerns about any of it. It's there for when I need them.

6 years ago

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Verified Customer

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Phil Cadwallader Camano, WA

So far we haven't had to use it. I am a bit surprised at that we cannot talk to them through the button itself...They still have room for improvement.

6 years ago

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Verified Customer

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Donald Stephenson Yorkville, IL

I saw it on TV and decided to get it. I can take it with me all the way down to Kentucky. I actually did that after Christmas.

6 years ago

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Verified Customer

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W.R. or Anonymous Ontario, OR

I just needed something and I liked the idea of it, so I got it. I haven't had to use it but it has gone off on its own. That's a bit of a downside...

6 years ago

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Verified Customer

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Lynn Martin

I got it for my step mother because of the price. Their customer support is very nice. They got the product to my step mom in a timely manner. Everything went fine and as far as I know it works alright.

6 years ago

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Verified Customer

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James Dawson Deep Run, NC

I found it through advertisements and decided to get it. I've used it twice so far and it has just been there when I needed it.

6 years ago

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Verified Customer

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John Hudson Harper Woods, MI

I just looked them up and called them, that's all I did to get them. I've just got it about three weeks ago, but it seems to be good.

6 years ago

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Verified Customer

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Henry Conner Claremont, NC

The thing is working alright. Whenever I go somewhere all I have to do is take it with me. It just goes on my wrist and it works.

6 years ago

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Verified Customer

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Anonymous Lincoln, NE

I got it since I needed one and after seeing their ad on TV I decided to go with them. I haven't had to use it yet, but it seems to be ok.

6 years ago

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Verified Customer

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PeterPearce

The concept is good, however, the nuisance factor having to either attach the transponder unit to my belt or find a pocket for it is a big negative. I am currently looking at the alternatives. The John Walsh idea is interesting me, I will probably drop Mobile Help in favor of the alternative.

6 years ago

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Verified Customer

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RobertEderer

I expeted MH would answer a test ring within two rings. My most recent monthly test took about eight rings to secure a response. That is a long time if I am in a bad situation.

6 years ago

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Verified Customer

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Mary JoBerry

Ordering was very uncomplicated and response to my emergency call was immediate and agent very curtious. Would reccomend to all.

6 years ago

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Verified Customer

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AudreyKing

I found everyone very helpful and they knew their product. Responded promptly when I had a problem with the gps not charging.

6 years ago

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Verified Customer

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I.H. Los Alamos, NM

I got an offer for it and decided to try it. I haven't actually had to use it, but I've had a couple of false alarms. The thing is very sensitive and it goes off if I move too fast or if I lean over things.

6 years ago

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Verified Customer

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Linda Marin Rockford, IL

I went with it since it was inexpensive. I use the device every day. Whenever I call customer service there's always somebody there to help me.

6 years ago

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Verified Customer

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Wayne And Francisco Macioszczyk And Trujillo Palm Springs, CA

I haven't had to use it yet, I've just done calling tests. They have always been there for me and they have good equipment though.

6 years ago

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Verified Customer

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Phil Few Heyburn, ID

I haven't had to use it yet, but they are very responsive when I call in to check on the devices. They were very helpful.

6 years ago

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Verified Customer

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Anonymous Stow, OH

My daughter is the one that decided I should have one and she did some research before getting it. I haven't really had to use it, but when I had to contact customer service they were very rude. I've also given up on wearing the one that automatically detects your fall because it keeps going off.

6 years ago

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Verified Customer

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Barbara Fick Lakeland,FL

The only device I have is the one that I hang around my neck and I think it works ok. I haven't had to use it yet though.

6 years ago

MobileHelp Reviews