Medical Alert Reviews
8.6
Overall Score
mario aponte Bronx, NY
They make it difficult to cancel.They bill you after you cancel and delay your payment credit.
8 years ago
Theresa Wiltjer
Charging my account for something I did not authorize.
1 year ago
Reply from Medical Alert
Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.
Please reach out to Customer Care with any additional questions or issues:
1-800-906-0872 or CustomerResolutions@medicalalert.com.
Stay safe,
Customer Reviews Team
Medical Alert
Please reach out to Customer Care with any additional questions or issues:
1-800-906-0872 or CustomerResolutions@medicalalert.com.
Stay safe,
Customer Reviews Team
Medical Alert
Oct. 16th, 2024
Anonymous
Because I had to wait for my refund in a check , the unit was not what we exspected.
7 years ago
Anonymous Roanoke, VA
Activation - significant issues with getting a person!
8 years ago
Nancy C Toy Harrisburg, PA
Your unit cost too much, then your going to lower price to keep me. No thanks!
7 years ago
Reply from Medical Alert
Hi Nancy,
Our pricing is among the lowest in the industry.
Thanks so much for your review! We appreciate the time you took to share your experience.
Stay safe,
Alex
Customer Reviews Manager, Medical Alert
Our pricing is among the lowest in the industry.
Thanks so much for your review! We appreciate the time you took to share your experience.
Stay safe,
Alex
Customer Reviews Manager, Medical Alert
Dec. 10th, 2018
Myrna Richardson
They have the worst customer service personnel ever!
9 years ago
