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Medical Alert Reviews

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8.7

Overall Score

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Theresa Wiltjer

Charging my account for something I did not authorize.

1 year ago

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Reply from Medical Alert

Thanks so much for your feedback! We value our customers and appreciate the time you took to share your experience.

Please reach out to Customer Care with any additional questions or issues:

1-800-906-0872 or CustomerResolutions@medicalalert.com.

Stay safe,

Customer Reviews Team
Medical Alert

Oct. 16th, 2024

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Anonymous

Because I had to wait for my refund in a check , the unit was not what we exspected.

7 years ago

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Anonymous Roanoke, VA

Activation - significant issues with getting a person!

7 years ago

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Nancy C Toy Harrisburg, PA

Your unit cost too much, then your going to lower price to keep me. No thanks!

7 years ago

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Reply from Medical Alert

Hi Nancy,

Our pricing is among the lowest in the industry.

Thanks so much for your review! We appreciate the time you took to share your experience.

Stay safe,
Alex
Customer Reviews Manager, Medical Alert

Dec. 10th, 2018

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Myrna Richardson

They have the worst customer service personnel ever!

8 years ago