Overview
MobileHelp
$19.95 - $54.95
None
None
None
Lifetime
1,400 ft
20 Years
Life Alert
$49.95 - $89.95
None
$95
36 Months
Lifetime
1000 ft
39 Years
Ratings
MobileHelp
Life Alert
Reviews
MobileHelp
Reviews
Life Alert
Reviews for MobileHelp
Helpful Favorable Review
Debra
March 25th, 2026
Verified Customer
Review Source
They seem to be a good support for a single person with walking difficulty who lives independently to have a connection for aid assistance if necessary on a price I can manage. They have been understanding in the times that I have accidentally set off my unit too. It's reassuring to have it.
Helpful Critical Review
Mahipal Ghemawat
March 12th, 2024
Santa Clara, CA
DETAILS
Verified Customer
Review Source
Service is poor! I made a shoulder-high test long back but the result was not communicated for a long time. The package did not include any LOCKBOX. No response about this missing LOCKBOX for weeks even after reminders. Even after repeated reminders, the LOCKBOX was mailed only by GROUND! The LOCKBOX did not fit my door handle but no response from MobileHelp! I had to arrange myself a SHURLOCK to make your LOCKBOX fit in my door handle.
Reviews for Life Alert
Helpful Favorable Review
Melanie Keithley
May 14th, 2026
Albuquerque, New Mexico
Review Source
Everyone was very professional and patient with us setting up our life alert system. My representative George Menoutis was very helpful and kind. I feel confident in our system and my dad is very grateful for it. It was very easy to set up. This will be very helpful to us as a family. I feel better having to leave my dad for a little while while we run errands for him or have to leave him alone.
Helpful Critical Review
Jolyn Trujillo
March 17th, 2026
DETAILS
I activated this about an hour ago and I am being refused to get this cancelled and refunded. Can't hear rep when doing the test in the farthest room and grandma is very weak and can't press the button. I was denied and rep was very rude..called back again and waiting for second rep to figure this out.
The Final Word
While LifeAlert is a strong name in the medical fall alert industry, consumers seem to love their experiences with MobileHelp much more as evidenced by both the number of reviews and the star ratings of those reviews. That said in all fairness to Life Alert BestCompany does not have a partnership with Life Alert where we help them get more reviews and we do in fact have such a relationship with MobileHelp.
