MobileHelp vs Life Alert

McCall Martin
McCall Martin | Senior Editor

MobileHelp and Life Alert are both popular medical alert systems that cater to seniors who want to maintain their independence while still having access to emergency assistance. However, MobileHelp stands out as a more affordable and flexible option compared to Life Alert. While Life Alert requires a long-term contract commitment and has a high monthly fee, MobileHelp offers a variety of plans with no long-term contracts and lower monthly fees. Additionally, MobileHelp provides a wider range of wearable devices, including a smartwatch option, that have fall detection and GPS tracking capabilities, which can be especially useful for seniors who are more active and want to have access to help both at home and on-the-go. Overall, MobileHelp offers a more affordable and customizable solution for seniors looking for a reliable medical alert system.

MobileHelp logo
#1 MobileHelp
9.4 Overall Score
4.6
star star star star star_half
(14,612)
Life Alert logo
#4 Life Alert
7.2 Overall Score
4.9
star star star star star
(576)

Overview

MobileHelp

Monthly Monitoring Price

$19.95 - $54.95

Equipment Fee

None

Activation Fee

None

Contract Length

None

Warranty Length

Lifetime

Maximum Range from Base Station

1,400 ft

Time in Business

18 Years

Life Alert

$49.95 - $89.95

None

$95

36 Months

Lifetime

1000 ft

37 Years

Ratings

MobileHelp

Overall Score
9.4 of 10
Review Score
4.6
star star star star star_half
Value for Money
4.4
star star star star star_half
Quality of Product or Service
4.5
star star star star star_half
Company Trustworthiness
4.5
star star star star star_half
Likely to Recommend
8.4 of 10

Life Alert

7.2 of 10
4.9
star star star star star
3.9
star star star star star_border
4.0
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3.8
star star star star star_border
7.1 of 10

Reviews

MobileHelp

Number of Reviews
14,612
Review Breakdown
4.6
star star star star star_half
1 star
2%
2 star
2%
3 star
6%
4 star
15%
5 star
75%

Life Alert

576
4.9
star star star star star
1 star
22%
2 star
2%
3 star
1%
4 star
5%
5 star
71%

Reviews for MobileHelp

Helpful Favorable Review

star star star star star_border

Lois

April 30th, 2024

DETAILS

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Verified Customer

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Review Source

They didn’t tell me to call before leaving the state.,so while I was in Florida there was an issue. They told me there was an alert at my home in NJ. My daughter called , told them I was in Florida with her. After it was straightened out things are back to normal.

Helpful Critical Review

star star star_border star_border star_border

Mahipal Ghemawat

March 12th, 2024

DETAILS

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Verified Customer

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Review Source

Service is poor! I made a shoulder-high test long back but the result was not communicated for a long time. The package did not include any LOCKBOX. No response about this missing LOCKBOX for weeks even after reminders. Even after repeated reminders, the LOCKBOX was mailed only by GROUND! The LOCKBOX did not fit my door handle but no response from MobileHelp! I had to arrange myself a SHURLOCK to make your LOCKBOX fit in my door handle.

Reviews for Life Alert

Helpful Favorable Review

star star star star star

Charlotte Huckabay

May 24th, 2024

I set this system up for my mom, and it gives me the peace of mind to sleep knowing she is safe. My mom lives alone now that my dad has passed, she’s only 67 and had a heart attack and luckily I was there, but now I don’t feel so alone having this installed and my mom has said she likes the support also.

Helpful Critical Review

star star star_border star_border star_border

R. G.

June 7th, 2024

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Review Source

I did not like the quality of the microphone from the pendant or help button , and I did not like that they wanted to charge me $46 for a replacement wristband because I accidentally cut the elastic on The Wristband too short.

The Final Word

While LifeAlert is a strong name in the medical fall alert industry, consumers seem to love their experiences with MobileHelp much more as evidenced by both the number of reviews and the star ratings of those reviews. That said in all fairness to Life Alert BestCompany does not have a partnership with Life Alert where we help them get more reviews and we do in fact have such a relationship with MobileHelp.

Top Choice

MobileHelp Logo
MobileHelp

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