Overview
MobileHelp
$19.95 - $54.95
None
None
None
Lifetime
1,400 ft
19 Years
Life Alert
$49.95 - $89.95
None
$95
36 Months
Lifetime
1000 ft
38 Years
Ratings
MobileHelp
Life Alert
Reviews
MobileHelp
Reviews
Life Alert
Reviews for MobileHelp
Helpful Favorable Review
Lois
April 30th, 2024
DETAILS
Verified Customer
Review Source
They didn’t tell me to call before leaving the state.,so while I was in Florida there was an issue. They told me there was an alert at my home in NJ. My daughter called , told them I was in Florida with her. After it was straightened out things are back to normal.
Helpful Critical Review
Mahipal Ghemawat
March 12th, 2024
Santa Clara, CA
DETAILS
Verified Customer
Review Source
Service is poor! I made a shoulder-high test long back but the result was not communicated for a long time. The package did not include any LOCKBOX. No response about this missing LOCKBOX for weeks even after reminders. Even after repeated reminders, the LOCKBOX was mailed only by GROUND! The LOCKBOX did not fit my door handle but no response from MobileHelp! I had to arrange myself a SHURLOCK to make your LOCKBOX fit in my door handle.
Reviews for Life Alert
Helpful Favorable Review
Lynn Full
April 10th, 2025
Review Source
What a great emergency alert system for my 90 year old mom to keep her safe by wearing the necklace with the button to press for emergency and also the big red help button for when she is in the shower. The customer service is excellent. I so highly recommend this company !!! I would give 100 stars if I could. Thank you for keeping my mom safe.
Helpful Critical Review
R. G.
June 7th, 2024
Review Source
I did not like the quality of the microphone from the pendant or help button , and I did not like that they wanted to charge me $46 for a replacement wristband because I accidentally cut the elastic on The Wristband too short.
The Final Word
While LifeAlert is a strong name in the medical fall alert industry, consumers seem to love their experiences with MobileHelp much more as evidenced by both the number of reviews and the star ratings of those reviews. That said in all fairness to Life Alert BestCompany does not have a partnership with Life Alert where we help them get more reviews and we do in fact have such a relationship with MobileHelp.
