MobileHelp and Life Alert are both popular medical alert systems that cater to seniors who want to maintain their independence while still having access to emergency assistance. However, MobileHelp stands out as a more affordable and flexible option compared to Life Alert. While Life Alert requires a long-term contract commitment and has a high monthly fee, MobileHelp offers a variety of plans with no long-term contracts and lower monthly fees. Additionally, MobileHelp provides a wider range of wearable devices, including a smartwatch option, that have fall detection and GPS tracking capabilities, which can be especially useful for seniors who are more active and want to have access to help both at home and on-the-go. Overall, MobileHelp offers a more affordable and customizable solution for seniors looking for a reliable medical alert system.
MobileHelp
$19.95 - $54.95
None
None
None
Lifetime
1,400 ft
18 Years
Life Alert
$49.95 - $89.95
None
$95
36 Months
Lifetime
1000 ft
37 Years
MobileHelp
Life Alert
MobileHelp
Life Alert
Helpful Favorable Review
Alyssa Barnes
March 20th, 2024
DETAILS
Edited March 27th, 2024
Verified Customer
Review Source
Customer service has been great. Takes a little to get used to the system, so we’ve had quite a few accidental calls but they were always nice. I couldn’t reach my mom one day so I called Mobilehelp and they spoke to the paramedics who were taking her to the hospital. My dad, who has dementia, had called 911 instead of Mobilehelp. Either way, the system worked
Helpful Critical Review
Mahipal Ghemawat
March 12th, 2024
Santa Clara, CA
DETAILS
Verified Customer
Review Source
Service is poor! I made a shoulder-high test long back but the result was not communicated for a long time. The package did not include any LOCKBOX. No response about this missing LOCKBOX for weeks even after reminders. Even after repeated reminders, the LOCKBOX was mailed only by GROUND! The LOCKBOX did not fit my door handle but no response from MobileHelp! I had to arrange myself a SHURLOCK to make your LOCKBOX fit in my door handle.
Helpful Favorable Review
Karen Welch
February 16th, 2024
Lincoln, CA
DETAILS
Review Source
Lori M represented your company with professionalism. The best part was her compassion. She made me feel special. Lori explained everything and made it all easy to understand. Because of Lori I feel secure about the equipment and the people behind the scenes.
Helpful Critical Review
Danny Scotti
February 29th, 2024
Edited March 1st, 2024
Review Source
I hope your system works much better than the people I had to speak to on the phone mostly unprofessional very confusing. Say that again very confusing. I almost canceled twice while talking to the people because I thought they were all knuckleheads and I’m gonna trust them with someone’s life, still shaking my head at this
While LifeAlert is a strong name in the medical fall alert industry, consumers seem to love their experiences with MobileHelp much more as evidenced by both the number of reviews and the star ratings of those reviews. That said in all fairness to Life Alert BestCompany does not have a partnership with Life Alert where we help them get more reviews and we do in fact have such a relationship with MobileHelp.
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