Name: MobileHelp
Rating: 4.5

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Verified Customer

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Jim Davies Whitewright, TX

My father saw a TV commercial for Mobile Help, and decided to get it based on his age. We got the classic model. Although working with the sales team and our overall experience with the equipment have been satisfactory, He has found the device to be a little frustrating and overly sensitive.

6 years ago

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Verified Customer

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Dwight Hansen Collinsville, TX

Looking for the system was very easy. I just went online and ordered what I wanted. We haven't had it for long, but I've been happy with it. Besides, using and setting up the equipment was just fine.

6 years ago

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Verified Customer

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Michael Thomas Evanston, IL

The service is very good. I accidentally pressed the button already, and they called me back in a fair amount of time. Although somebody else set the account for me, it was very easy to set up.

6 years ago

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Verified Customer

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Patricia Jones Birmingham, AL

I liked their representatives, they were nice. My husband works most of the time, and considering I have a tendency of falling, I thought this would be the best option for me. Regardless, the service has been good.

6 years ago

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Verified Customer

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DB Grafton, WI

Although their representatives were excellent, however, I think it's very disappointing that they sent a service contract in a business envelope. Plus, they sent us the service contract for the wrong person. That made me think they had sent my dad's information to the wrong person, just as we had received somebody else's information.

6 years ago

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Verified Customer

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Roberta Smith Chula Vista, CA

So far, the service has been good. What really made me purchase Mobile Help was that they had the GPS monitor. It's actually very user friendly, and easy to use. It's been an excellent service.

6 years ago

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Verified Customer

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Jerome Holzberg Englishtown, NJ

I live alone, so I thought this would be a good system to have. So far, it's been wonderful. The representatives were very knowledgeable, and it was easy to install. I haven't had to use it, but I'm glad it's there.

6 years ago

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Verified Customer

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Connie & Betty Babcock Cuero, TX

I live with my mother and we both have fallen, so we thought MobileHelp would be the best option for us both. She doesn't know much about computers, but she called the representatives when there was an issue and they worked right to it. The young man walked her through it, and everything's working just fine. We're both happy with the service!

7 years ago

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Verified Customer

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Patricia Shulko Bradenton, FL

Although the service is very good, and the devices let me be around my house without a problem, I think I'll have to cancel it soon. I have a cellphone, which to me is just as quick as this. I just can't afford this service right now.

7 years ago

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Verified Customer

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Robert Aversa Melbourne, FL

Thankfully, I haven't used it really, but I feel much more comfortable having that protection because I live alone. Besides, it's very easy to use. Their service was pretty straight forward as well. The man I spoke tow as very persuasive.

7 years ago

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Verified Customer

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Alvin Tate Olive Branch, MS

As a disabled person, this type of service is what I needed. I like that they delivered the equipment very quickly, and it was easy to install. The Sales Team was also very knowledgeable and professional.

7 years ago

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Verified Customer

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Joyce Cantrell Aurora, CO

Their representatives were very nice, very good. The equipment itself was very simple to open and set up. The only problem I have is that the pendant is extremely sensitive. They're constantly on the phone, wanting to know if I'm alright.

7 years ago

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Verified Customer

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Betty Williams Wilmington, NC

The service has been just fine. Their representatives were very good as well, and the equipment was not hard to install. Personally, I think it's good to have MobileHelp if you have medical problems.

7 years ago

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Verified Customer

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Karyl White Nickerson, KS

They've been very easy to work with! I grew up in a customer service oriented family business, and you don't find customer service much anymore. They have lot of customer service, so I was pleased with that. Plus, it was easy to use the equipment.

7 years ago

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Verified Customer

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Marian Bardwell Brandon, MS

My husband passed away, so I decided to find a mobile system that would allow me to get help in case something happened. So far, I haven't had any problems with them. I tested it and it seems to work fast. My experience with them has been very positive.

7 years ago

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Verified Customer

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Michael Reams Reno, NV

This is a very good thing; I feel comfortable with it. I had some concerns with my health, so I decided MobileHelp was the best option out there. The service itself is fine, even though I haven't had to use it yet. Their Sales representatives were also good, and it wasn't had to set up the equipment.

7 years ago

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Verified Customer

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Gladys Wende Richardson, TX

The Salesman I spoke to was very nice. I haven't had to use it, but so far, it's worked fine. I do have to say that the delivery was a little overwhelming. They delivered it until 10 o'clock at night.

7 years ago

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Verified Customer

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Pam Ginsburg Las Vegas, NV

They've offered a very good service so far. The people I spoke to were great and I haven't had a problem so far. A family member set up the equipment for me, and they didn't mention any issues.

7 years ago

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Verified Customer

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Janet Gablin Buffalo, NY

MobileHelp's price is what made me go for them. To this day, the service has been excellent. The equipment is good and I didn't have a problem with it. So far, my experience with them has been very positive.

7 years ago

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Verified Customer

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Toni Carter Marble Falls, TX

The Sales Team was wonderful. I really liked them. Setting up the equipment was also a simple process. MobileHelp provided the directions on how to do all this thing. I'm very satisfied with the service.

7 years ago

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Verified Customer

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Elizabeth and Robert Cypher Brewster, NY

I've only had it for a couple of weeks, but the set up was great! I like it because it does not depend on a landline. Plus, it was very easy to deal with the Sales Team. I'm definitely satisfied with MobileHelp.

7 years ago

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Verified Customer

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Pat Smith Arlington, NE

We're pretty satisfied with the service. It wasn't hard to set up the equipment, and the representatives were very good. It just seems that the fall detection is very touchy. Besides that, I'd say it's been a positive experience.

7 years ago

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Verified Customer

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Joan Schansberg Minneapolis, MN

Although I don't wear it very often, the service itself has been good. Their representatives were excellent too. Plus, the equipment is very user friendly. They're an excellent company and I appreciate their help

7 years ago

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Verified Customer

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Felicia & Arthur Bucholtz St. Louis, MO

The service is very good. It was easy to set up the equipment, however, the bracelet set they gave you are not made very well. We've had problems with them coming apart, and I've had to jerry-rigged them to put them back together. The construction of the bracelet is poor.

7 years ago

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Verified Customer

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Terry Glover Cuero, TX

My mother needed MobileHelp, so we decided to get it for her. Their Sales Team was excellent and I can definitely say I'm satisfied with the service. Everybody needs to get one.

7 years ago

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Verified Customer

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Robert Harlan Dillsburg, PA

Their Sales Team was very helpful when I asked them questions. I haven't really used it yet, but I'm satisfied with the service. I already tested it a couple of times and it's worked great. Besides, I installed it myself; didn't need help to do it.

7 years ago

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Verified Customer

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Jarlath Hight Oakland, MD

I decided I needed MobileHelp because I develop normal pressure fiber sampler, and it's been just fine! It was very simple to install. All I had to do is open it and plug it in; push the button. It works great!

7 years ago

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Verified Customer

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Lillianne Whiteman Everson, WA

It's been awesome! We had no problem setting up the devices and it was great to deal with the Sales Team. My mother is much more pleased and relaxed with this system than she was with her previous provider.

7 years ago

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Verified Customer

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Barbara Mayers Aptos, CA

I've had to call Customer Service several times for information, and they've been very responsive. However, the Sales Team was a little more aggressive, but I guess it's the job. The equipment was easy to install, so overall, it's been a very good service.

7 years ago

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Verified Customer

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Sharon Hart NA

We purchased The Pendant for a family member, and it's been a good service so far. The Sales Team was very helpful. On top of that, the equipment was very easy to setup and use; the representatives helped us out with that.

7 years ago

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Verified Customer

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Estelle Katz Boca Raton, FL

I've used Mobile Help twice already and they've just been great. I live alone and I needed something to have available, so the Sales Team helped a lot. All I can say is that I am a very satisfied customer.

7 years ago

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Verified Customer

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Billie Harshbarger Pahrump, NV

My husband and I are both seniors and handicapped, so we decided it was a service we needed. So far everything has been very good. The Sales Team was not bad and I'm happy with the equipment.

7 years ago

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Verified Customer

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Barbara Groves Newhall, CA

I had a fear of falling without getting the help I needed, and I don't regret it. It's saved my life a couple of times already. I don't have any problems at all with the service; everything is perfect.

7 years ago

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Verified Customer

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Marjorie Burns Albion, MI

I'm not always home and I live by myself, so I figured I needed Mobile Help. They really keep their eye on you, even when you press the button by accident. That just keeps me completely happy.

7 years ago

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Verified Customer

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Raymond Alarid Las Cruces, NM

I was afraid of falling again and getting hurt, so my son got Mobile Help for me. Their representatives offered a great service and it was not hard to set up the equipment. My experience with them has been very positive.

7 years ago

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Verified Customer

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Janet Campeas Verona, NJ

They're very quick to respond! I've never had an emergency but there were a couple of times when I accidentally pressed the button and they called right away. It's very helpful because I'm in my 80's and live alone; I'm happy to have it and feel protected.

7 years ago

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Verified Customer

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Donna Kramer Sparks, NV

My son got Mobile Help for me because I live alone. I've only had it for a month now and I can definitely say I'm satisfied with it. It makes you feel more secure when you're by yourself.

7 years ago

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Verified Customer

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Anonymous Boise, ID

I purchased Mobile Help several years ago because my husband passed away and I was living alone. I really haven't been using it because I'm living out where I have an in house service, however everything was very good. There sales team was not bad and setting up the equipment and using it was not hard.

7 years ago

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Verified Customer

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Betty Maroney Corpus Christi, TX

I'm 84 years old and had fallen before so my son decided to get the Duo system for me. I am very satisfied because it's concise, it's attractive and it's very thorough. Everything about them has been very very good.

7 years ago

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Verified Customer

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Donna Leinaweaver Mechanicsburg, PA

My son decided to purchased Mobile Help for me because I fell down the shower steps before. He is the one that spoke to the sales team and they seemed very well and understanding. I am very happy with the service.

7 years ago

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Verified Customer

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Maricaye Mowdy Fresno, CA

I purchased the Mobile Help Duo because I'm an invalid and live alone. They have been very friendly so far, even though I haven't had to use it, and their sales team is very good.

7 years ago

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Verified Customer

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Anonymous Baltimore, MD

I'm getting old and live alone, so I decided I could use the service in case something happened. Although I've never had to call upon it to bring me help I presume it would work. Besides, everything was very simple and easy to use.

7 years ago

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Verified Customer

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Catherine Gessel Macksburg, OH

It makes me happy that I haven't had to use it but I'm satisfied with the system. Their sales team was excellent and it's an overall very good experience when it comes to using the service.

7 years ago

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Verified Customer

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Diane Dunn Prior Lake, MN

Mobile Help gives my children a little less stress, knowing that I got that if I need it. I can say I am satisfied with their service because I had a false alarm once and they sent all sorts of help. They've been there when I need them.

7 years ago

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Verified Customer

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Gertrude Stewart Cookeville, TN

I'm going to be 96 years old in a couple of weeks, so my niece set this up for me in case I needed help. They've been here every time they thought something was wrong, and that just keeps me satisfied.

7 years ago

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Verified Customer

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Barbara Vanderhoff Crescent City, FL

It's great to know that I can just push the button in case an emergency comes up, specially because I travel a lot. I've had a few false alarms and they answered very promptly and were very concerned about my welfare.

7 years ago

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Verified Customer

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Edith James Northern Cambria, PA

There's no problem whatsoever with the devices, they're very easy to use. I live alone so I'm the only one who uses them, and the times I did use them, they responded right away. I honestly couldn't ask for much more.

7 years ago

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Verified Customer

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Gerry Burke Waynesville, NC

I tend to fall a lot and live alone, so I got the duo service. They are very good people to deal with and the devices were easy to set up. There was a false alarm a few days ago and they were in my house before I even realized what was going on. That gave me the confidence that if I push that button, somebody would be there.

7 years ago

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Verified Customer

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Dolores

I do a lot of driving and wanted to have something that would allow me to get help in case I had trouble on the road. I haven't used it but it is very simple to operate and I can say I'm satisfied with the service.

7 years ago

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Verified Customer

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Salvatore Tallarico North Branch, MN

I got a GPS device from mobile Help because I live alone and I wanted to be able to get help if something happens to me. I haven't had any trouble with the equipment so far and using it was very easy.

7 years ago