Name: MobileHelp
Rating: 4.5

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Verified Customer

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Amy Oak Forest, IL

Great customer service. They have been very helpful.

2 years ago

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Verified Customer

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Cynthia Dankert Fort Wayne, IN

They called me within seconds after a fall.

2 years ago

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Verified Customer

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Daniel Goodwin Lincoln, ME

Everything works according to plan. Easy to understand.

2 years ago

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Lidia Reading, MA

No problems, test Weekly, every thing is ok

2 years ago

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Verified Customer

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Julie Palm Desert, CA

She was patient and friendly and very informative.

2 years ago

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Rick Milwaukee, WI

So Far So Good Customer Service has been very good.

2 years ago

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Mary Sandy, UT

All instructions were/and are very helpful.

2 years ago

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Margaret Sabisch Saint Clair Shores, MI

Have no basis have not had to use it. Nothing to judge on.

2 years ago

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Laana Peters Melbourne, FL

My watch is a little to big and I keep bumping it need smaller one

2 years ago

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Constance Hughes Meeker, CO

Helpful. Answers questions in a mannner that I can understand.

2 years ago

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Verified Customer

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Doneeta Grove City, OH

They were very helpful explaining how everything works.

2 years ago

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Jody Running Fairfax, VA

They do not judge when my mother accidently sets off her alarm (many times).

2 years ago

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Verified Customer

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Renee Urbana, OH

Great job Will call again, easy to use. Will use again

2 years ago

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Shirley Walker Waverly, IA

They always answer and reply to my frequent checks

2 years ago

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SR Aurora, CO

customer service and trustworthiness of product

2 years ago

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Janice Panama City, FL

Ease of use helpful associates good product

2 years ago

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Phyllis Valparaiso, FL

Quick calls - great items to learn and use

2 years ago

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Anonymous Richmond, MI

Quality of equipment. Very good customer support.

2 years ago

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Barbara Greenberg Fort Lauderdale, FL

Feel comfortable being alone occasionally I

2 years ago

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Brenda Marlin, TX

2 years ago

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Tom Murphy Milford, CT

I found it to be the best combination of product and price.

2 years ago

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Landra Dunn Estero, FL

Well thought out, quality product. Easy to use.

2 years ago

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Verified Customer

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Elizabeth MacGeorge Chandler, TX

just called to test and they called my cell phone---no, no, no I have no data on my cell phone---should answer on the device I carry with me.

2 years ago

Reply from MobileHelp

Hi Elizabeth, We received your review and we apologize for any inconvenience you have experienced. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we want to make sure you receive nothing less. Our Technical Support team would be happy to review the equipment and emergency profile with you to ensure everything is set up properly. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1 for Technical Support. We look forward to speaking with you soon and getting this issue resolved.

May. 21st, 2021

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Verified Customer

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BR Renzetti Tucson, AZ

Good customer service, products seem to be made very well

2 years ago

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Verified Customer

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Stephanie Kelly Denver, CO

fast response, great customer srvc great equipment

2 years ago

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Kay Williamson Baltimore, OH

They have been very responsive to my father's needs.

2 years ago

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Verified Customer

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Francine Pappalardo Derry, NH

So far has been easy to use and very responsive

2 years ago

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Ronda Baldwin Gainesville, TX

Very easy to use, responsive customer service

2 years ago

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Lois Floberg Thomasville, NC

My mother feels very protected since we have set her up with MobileHelp.

2 years ago

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Verified Customer

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Geneva Williams Decatur, GA

I always get good service whenever I call for help.

2 years ago

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Peter Sturgis Winthrop, MA

Professional, prompt and reliable service

2 years ago

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Charlene Chicago, IL

I've only had it a short while but it seems fine. Excellent customer service.

2 years ago

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Mar Marcia East Syracuse, NY

The fall button is too sensitive. Bending over can set it off.

2 years ago

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Kenny Virginia Beach, VA

They have been there every time my mom need help

2 years ago

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Ken Beeler Wadsworth, OH

They were so easy to work with. They bring a sense of reassurance.

2 years ago

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Dennis Wendt Lexington, KY

Device works well and customer service very good

3 years ago

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Nancy Busby Bouchard West Palm Beach, FL

Reliable, helpful, easy to understand, cost is good.

3 years ago

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Michelle Adcock Reisterstown, MD

Great product and a great price for the product.

3 years ago

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Janet Yeomans Franklin, NC

response very fast. less than 15 min i had help.

3 years ago

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Irene Beddingfield Virginia Beach, VA

Very easy to work with. Reasonably priced.

3 years ago

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Verified Customer

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Jodie Epstein Wayne, NJ

Easy to use. Great customer service. Quality device.

3 years ago

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Mike Mucikowsky Buffalo, NY

Added protection for loved one. Peace of mind.

3 years ago

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Verified Customer

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Bruce Gilbert New Rochelle, NY

Battery charge takes way too long and charge holds for much less time than I was told.

3 years ago

Reply from MobileHelp

Hi Bruce, We received your review and we apologize for any inconvenience. We would like to contact you for further assistance with your account and the equipment. What would be the best number for us to reach you on? You can also reach us directly by dialing 877-827-6207 Option 1 for Technical Support. We look forward to speaking with you soon and getting this issue resolved.

Apr. 24th, 2021

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Verified Customer

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Alyssa Martini Fischer Henderson, NV

Helpful, knowledegable and wonderful in every way

3 years ago

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Janet Sharp Milford, OH

The feeling of being safe and secure at home or travel.

3 years ago

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Susan A Roberts Six Lakes, MI

There are always there for help it is a very important service

3 years ago

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Kenny Dragoo Frankfort, IN

It has performed as expected and promised

3 years ago

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Verified Customer

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Ronald Campbell Lexington, NC

It did the job and great customer service. Thanks

3 years ago

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Milagros and Alex Eatontown, NJ

Quick response. Customer Service is great.

3 years ago

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Daniel Peterson Roseboro, NC

Makes me feel safe to know someone is monitoring my health

3 years ago