Name: MobileHelp
Rating: 4.5

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Verified Customer

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Donald Indianapolis, IN

They are very friendly and helpful. I know if she needs they are all over it.

3 years ago

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Verified Customer

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Anonymous Healdsburg, CA

Customer support is very helpful. It went very well when we tested.

3 years ago

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Verified Customer

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Allen Boynton Beach, FL

Sent it back. The server was AT&T and they were a lousy carrier. I was getting false signals and then I was getting no signals. I found it to be unreliable.

3 years ago

Reply from MobileHelp

We are sorry to hear that you do not have strong coverage with AT&T in your area. We also offer a landline option for those who live in an area with poor cell coverage. We would be happy to discuss that option with you. Give us a call at 877-827-6207.

Aug. 5th, 2020

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Verified Customer

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James Nesbit, MS

It’s a good system. It is simple to operate. I feel comfortable with it.

3 years ago

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Verified Customer

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Anonymous Phoenix, AZ

It is there in the middle the night and I can have it in the shower.

3 years ago

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Verified Customer

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Jeffrey Myers Bensalem, PA

The unit works very well. My Aunt fell and it gave notice right away.

3 years ago

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Verified Customer

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Charlene J Rentz Hazlehurst, GA

They have helped to get me satisfied with all of my inquiries.

3 years ago

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Verified Customer

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Denise Fried Reading, PA

Excellent customer service, friendly representatives, easy to use equipment

3 years ago

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Verified Customer

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E.P. Sebastian Raleigh, NC

They are reliable and I know they'll be there when I need them.

3 years ago

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HercNDolly Springfield, VA

Comprehensiveness of various products for different situations and Ease of Use

3 years ago

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Verified Customer

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Ione Denver, CO

MobileHelp is easy to use, covers everything/everywhere I go, love!

3 years ago

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Verified Customer

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Anonymous Rocklin, CA

It was easy to set up the device and they were very helpful.

3 years ago

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Verified Customer

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UC Danville, KS

The product does what it supposed to do. It meets are needs.

3 years ago

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Annie Washington, DC

It's on my wrist and is fine. They responded right away when I tested it.

3 years ago

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Cindy Victoria, TX

I like it all. They are very helpful. It was good and easy to test.

3 years ago

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Verified Customer

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Bobbi

They Called back right away. Mailed items with Very Quick service

3 years ago

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Deborah G

I accidentally laid on my button. I received a call right away

3 years ago

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George Carl

Patient and helpful in setting up, and answering my questions

3 years ago

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Bernice Sklar

I accidentally press my button and the response was terrific

3 years ago

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Verified Customer

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Carol Geoghegan

It hard to rate something that you've never used in an emergency..

3 years ago

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Frances Flemings

I think the operators are very available.unique monitors and very sensitive

3 years ago

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Jean Graves

Mobile Help works very well. Nice to know you can get whenever you need it.

3 years ago

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Verified Customer

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Thomas Stemm

Helped me every time I called. Instructions were easy to install the product.

3 years ago

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Nancy lindsey

Things seem to work as planned. I've had no problems Has given peace of mind.

3 years ago

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Sharon Lill

Covers all needs. Simple to set up. Delivers on all expectations

3 years ago

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Verified Customer

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Nancy Vatter

Easy instructions and knowledgeable agents to help with setup.

3 years ago

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Barbara Fernandez

The system has worked for me and is the right fit for my needs

3 years ago

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Janet Westmoreland

A few falls have not set GPS off and the one around the neck has missed going off twice

3 years ago

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Phil Kirk

Everyone I've spoken with there has been very pleasant and helpful.

3 years ago

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Gloria Anderson

They have responded quickly when we tested the equipment. Very easy to operate.

3 years ago

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Verified Customer

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Barbara Lipow

Very helpful getting started. Emergency contacts were notified immediately.

3 years ago

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Deborah Basham

It's a little pricer than some systems, but I really like your customer service.

3 years ago

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Cheryl wheeler

Because I am covered anywhere I go. I am very happy with the unit.

3 years ago

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Verified Customer

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Diane case

When I fell they were immediately calling and getting me help

3 years ago

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Anna Krosnecki

Knowledge and kindness of my situation and needs. Also pricing was good.

3 years ago

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Kurt

Very good value. The fall detectror pendant is a little too sensitive, though.

3 years ago

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Joan Reinhart

Follow up and customer care. Testing carried out faithfully.

3 years ago

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Kim Gross daughter of Jean Fox

It was explained very well & all employees were friendly & helpful.

3 years ago

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Claudia

I use it everyday and I sleep with it. I have recommended it to my neighbor.

3 years ago

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Hugh

It seems to work as advertised. I’ve tested it and it works fine. It’s easy to use.

3 years ago

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Joanne

Feel safer with it. I have tested it and the device tested okay.

3 years ago

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Roberta

So far it is okay. The device is alright. I have set it off once by mistake.

3 years ago

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Gary

There has been no pressure from the beginning. It works well and tested fine.

3 years ago

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Verified Customer

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Elaina

Mobile Help is very helpful and nice to work with, I got hooked up from my mom.

3 years ago

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Byron

Everything works fine. It’s convenient. I am very satisfied with it.

3 years ago

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Patricia

I like everything about Mobile Help. I used it about a week and a half ago.

3 years ago

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Marilyn

Customer support has knowledge of my questions. I like the device.

3 years ago

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David

It's convenient. I don’t have any problems with mobile help.

3 years ago

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Beth

Good product and quick responses. Everybody should have it to live alone.

3 years ago

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Verified Customer

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Bernice

So far it’s working okay. I don’t like the idea of having to take a bigger piece when I leave the house.

3 years ago

Reply from MobileHelp

Thank you for your feedback! By having the GPS separate from the help button, you never have to take off your help button to charge it - which would leave you unprotected! If you have any other questions or concerns, please feel free to reach out to us at 877-827-6207, Option 1. Thank you for being a valued part of the MobileHelp family!

Aug. 11th, 2020