Name: Medical Guardian
Rating: 4.4

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Verified Customer

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Joyce denney

A voice comes on every time I push the button

2 years ago

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Franklin Jones

Easy to setup and use. Great feeling of safety.

2 years ago

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Pam Whipkey-Inman

Such a simple non-intrusive device for my elderly mother.

2 years ago

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Kate Ashe

Device is heavy and so a little difficult to wear, so I rarely have it on my body.

2 years ago

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Casey

It's convenient, but the buttons on the devices suck, they don't work very well at all.

2 years ago

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James R Wolf Sarasota, FL

I have informed you many times that although I ordered the equipment, I am not to be the contact. You called me again today!

2 years ago

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Pamela Padian Somerville, MA

Terrible customer service. App doesn't work as advertised. Can't easily cancel service and terrible attendants on cancellation line.

2 years ago

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Michelle Karleen Estep Corona, CA

The medical bracelet keeps coming off so far all the services have been great

2 years ago

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Dawn Lee Dunn, NC

Great product! Great customer service!!!

2 years ago

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Tim Deidrick Boise, ID

They were helpful training and responsive to our needs.

2 years ago

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Shirley Columbia, MO

They are always available when I need them.

2 years ago

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Frank Heathsville, VA

Makes me feel safe. Just yesterday I tested it and it worked. We're all good.

2 years ago

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Terry

They’re good with communication and everybody is nice. I did take longer than I anticipated but it is convenient.

2 years ago Edited January 10, 2024

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Karin

I am not very adept at using it. I haven’t figured out how to make my own settings very well. It is kind of hard. I would have preferred it if it was smaller but I don’t think that is possible with the technology yet. It was easy to test and I found the rep I talked to be very easy to understand and knowledgeable.

2 years ago Edited January 10, 2024

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MICHAEL TERWILLIGER Nampa, ID

Have not had to use my pendant. Did not recieve any calls thru the device to verify it works.

2 years ago

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Alma Theresa Knight f Hialeah, FL

User friendly device and professional staff members

2 years ago

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Mick West Topsham, VT

I like that medical guardian gives me security. It works when we test it.

2 years ago

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Ginger Clark Holland, MI

great inital info and process, testing the units goes well too

2 years ago

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Randall Taylor Marana, AZ

No delays in answering when button is pushed.

2 years ago

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D Robert Okopny Canton, MI

Set up efficient. Haven't used in an emergency yet

2 years ago

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Carol Romero Lodi, CA

The alarm is very sensitive and I keep hitting the alarm acci

2 years ago

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James W Ramsey Gainesville, FL

The system works as advertised. I feel very secure, now.

2 years ago

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Lori Hobe Sound, FL

Ease of set up, peace of mind, friendly helpful staff

2 years ago

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P Hastings, NY

Service has been good. It’s great to have. It makes me more comfortable.

2 years ago

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Anonymous Portsmouth, NH

Medical Guardian is simple to use and they react quickly.

2 years ago

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Barbara Cross Arroyo Grande, CA

Flashing light on my chest is not good and the flashing while charging is distracting

2 years ago

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Mary Schock Schnecksville, PA

Easy use and great customer service follow up

2 years ago

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Leo Fredericksburg, VA

Works great. Customer service is second to none!

2 years ago

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Teresa Ivey Independence, CA

Easy to use, helpful customer service, durable

2 years ago

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Bernice Hembrough Westwood, NJ

Had to use it twice. They responded immediately

2 years ago

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sharon lynch Posen, IL

because price reasonable staff always courteous with me

2 years ago

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ANNE MAILLET Maywood, NJ

the fact the it only needs to be charged every five days

2 years ago

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Brian Kealen La Belle, MO

When I do my tests, they are always nice!

2 years ago

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Charlotte Dietrich The Villages, FL

Very happy with the responses when called.

2 years ago

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Rita L. Hagenbruch Harvard, IL

It is simple and easy to use, charge and wear.

2 years ago

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Laura Pryor Clarklake, MI

Easy to set up. Responsive. Appropriately priced.

2 years ago

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Leah R Benton Ringgold, GA

Excellent service always there when you need them.

2 years ago

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James Brown Pooler, GA

Staff reaching out to us & the personal approach

2 years ago

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lynn vanpelt Huntsville, AL

too easy to set off alarm accidentally but response is very reassuring

2 years ago

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n waterfield Goodyear, AZ

good responce to calls made and caring people that awnser calls

2 years ago

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Louis S. Caric Huntington Beach, CA

No customer service. Product fails to perform as described. Battery constantly needs charging.

2 years ago

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Kirby Gibsonton, FL

I fell at the front door and they called immediately.

2 years ago

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Maria San Leandro, CA

I love Medical Guardian. I wear my alert device every day.

2 years ago

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B Madison, AL

It's been excellent. I've tested it and it was just fine.

2 years ago

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Elizabeth Newnan, GA

We love them. We tested it out and it functioned perfectly.

2 years ago

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Anonymous Hamburg, AR

They were very polite to me on the phone.

2 years ago

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Coy Banning, CA

It's been good so far. I test it every month.

2 years ago

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Tandy Madisonville, KY

Like that the device is handy but dislike that it is kind of bulky.

2 years ago

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Jane duane Bethlehem, PA

Because they are very good n prompt when I needed help.

2 years ago

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Mavis Taylor/Greta Cullers Lubbock, TX

When it is charging it should indicate by saying fully charged!

2 years ago