Name: Medical Guardian
Rating: 4.4

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Verified Customer

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Joni Dinsmore Santa Rosa, CA

It is great except the necklace clasp broke. Not well made.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review, Joni Dinsmore . I am sorry to hear about your poor experience with our product. I would suggest calling our customer care team at 1-800-313-1191. They will be able to assist you with your product.

Feb. 9th, 2023

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Verified Customer

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Anonymous Williamstown, NJ

We've recently just tested this and they do respond right away.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review! Our customer care specialists are highly trained to be as professional and efficient as possible when on the phone with a customer. I am glad they were able to provide you with the assistance you needed.

Feb. 9th, 2023

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Verified Customer

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Anonymous Springfield, MO

It's always there and it's so handy and so accessible.

1 year ago

Reply from Medical Guardian

Thank you for this wonderful review. We appreciate you being part of our growing community. All the best and stay well and safe.

Feb. 9th, 2023

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Verified Customer

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Janet Bloomingdale, NY

So far it's been wonderful. It's easy to use.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review Janet!

Feb. 9th, 2023

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Verified Customer

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Glorious Saginaw, MI

I tested it and each time everything's working properly.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review Glorious!

Feb. 10th, 2023

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Verified Customer

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Finn Sebring, FL

It is quite efficient. I'm very happy with it.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review Finn!

Feb. 14th, 2023

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Verified Customer

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John Battle Creek, MI

I've tested it and they responded to it promptly.

1 year ago

Reply from Medical Guardian

Thanks so much for your feedback. We value our customers and appreciate the time you took to share your experience. We are so glad you got the help you need!

Feb. 14th, 2023

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Verified Customer

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Fritz Fort Myers, FL

They do their job and answer the phone. Dislike that has to be recharged.

1 year ago

Reply from Medical Guardian

Thank you, Fritz. We appreciate your review, as we strive to offer our customers the best customer care possible.

Feb. 14th, 2023

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Verified Customer

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Anonymous Bryn Mawr, PA

In case I have some sort of problem the response has been very very quick.

1 year ago

Reply from Medical Guardian

Hello, thank you for your response on our service! We are glad to know your experience with our team went well. Thanks!

Feb. 14th, 2023

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Verified Customer

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George Covington, LA

I'm satisfied. My medical alert is comfortable enough and it's on my side.

1 year ago

Reply from Medical Guardian

Thank you so much for taking the time to write a review George! We strive to provide peace of mind for each of our customers, and we are so glad that you are satisfied with your experience.

Feb. 15th, 2023

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Verified Customer

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Craig R Minneapolis, MN

I like the convenience of it. I tested it a few times, never had to use it.

1 year ago

Reply from Medical Guardian

Thanks so much for your feedback. We value our customers and appreciate the time you took to share your experience. We are so glad you got the help you need!

Feb. 15th, 2023

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Verified Customer

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Betty Saunders East Brunswick, NJ

The 2Go Unit works great no matter where I am at.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review Betty Saunders!

Feb. 15th, 2023

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Verified Customer

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Vicki L Beers Lancaster, PA

Easy device for Mom to use, good service

1 year ago

Reply from Medical Guardian

Thank you, Vicki L Beers. We appreciate your review, as we strive to offer our customers the best customer care possible.

Feb. 22nd, 2023

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Verified Customer

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Antoinette griffin Pasadena, TX

Because they're always available if I need them.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review Antoinette griffin!

Feb. 17th, 2023

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Verified Customer

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Ann M Dobson Lee, MA

Agents are kind, considerate and respectful.

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review Ann M Dobson! Our customer care specialists are highly trained to be as professional and efficient as possible when on the phone with a customer. I am glad they were able to provide you with the assistance you needed.

Mar. 3rd, 2023

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Verified Customer

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Val Bender Helena, MT

Mom st it off accidentally and I was notified right away!

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review Val Bender!

Mar. 6th, 2023

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Verified Customer

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Clara Crawford Bryant, AR

From worry to no stress. Changed my life!

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review Clara Crawford!

Mar. 8th, 2023

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Verified Customer

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Rovert C Emmerich Portland, OR

great first experience in handling a problem unit.

1 year ago

Reply from Medical Guardian

Hello Rovert C Emmerich, thank you for your response on our service! We are glad to know your experience with our team went well. Thanks!

Feb. 22nd, 2023

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Verified Customer

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Carolyn Dickson Bismarck, MO

When the Button is pushed, It is answered IMMEDIATELY!

1 year ago

Reply from Medical Guardian

Thank you for taking the time to write a review Carolyn Dickson!

Feb. 22nd, 2023

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Verified Customer

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Cindy Nees Denver, CO

We like the sense of security it gives her.

1 year ago Edited January 10, 2024

Reply from Medical Guardian

Thank you for taking the time to write a review Cindy Nees!

Feb. 27th, 2023

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Verified Customer

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Rachel Pletke Osseo, MN

The customer service is caring, professional and courteous.

1 year ago Edited January 10, 2024

Reply from Medical Guardian

Thank you for taking the time to write a review Rachel Pletke! Our customer care specialists are highly trained to be as professional and efficient as possible when on the phone with a customer. I am glad they were able to provide you with the assistance you needed.

Mar. 9th, 2023

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Verified Customer

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Carlas Glenn Houston, TX

Very easy for my mother, as she lives alone.

1 year ago

Reply from Medical Guardian

Thank you so much for taking the time to write a review Carlas Glenn! We strive to provide peace of mind for each of our customers, and we are so glad that you are satisfied with your experience.

Mar. 3rd, 2023

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Verified Customer

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Bobby Thrift

They have been great to work with. The only negative is not having the phone number show up as medical guardian when they call and did not know if it was a sales call.

1 year ago Edited January 10, 2024

Reply from Medical Guardian

Thanks so much for your feedback. We value our customers and appreciate the time you took to share your experience. We are so glad you got the help you need!

Mar. 9th, 2023

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Verified Customer

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Lisa Schulte Johnston, IA

Easy to use and underatand. Quality equipment. Great customer service

1 year ago

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JL Palatine, IL

Product is OK. App, website for customer portal is the slowest app anywhere, like AOL days!

1 year ago

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Verified Customer

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Claudia Omaha, NE

Very handy. Very good quality, I have no problem with.

1 year ago

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Verified Customer

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Anonymous Trenton, NJ

When I test it there are no problems at all.

1 year ago

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Verified Customer

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Claire Granger, IN

Good, easy to use and good customer service.

1 year ago

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Verified Customer

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Blonnie Greensboro, NC

They give you a choice of a necklace or a bracelet. I tested it when I got it.

1 year ago

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Verified Customer

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Arlen Blairsville, PA

They were very knowledgeable and very helpful.

1 year ago

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Verified Customer

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Becky Hope, AR

One it's not working and horrible, I fell today and it didn't go off. We dropped it to get it to go off like they told us and it wouldn't go off.

1 year ago

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Verified Customer

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Brenda Lake Butler, FL

There's nothing I dislike. It's a pretty good deal for the money.

1 year ago

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Verified Customer

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Barry Salt Lake City, UT

The device is pretty easy to understand, not complicated.

1 year ago

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Verified Customer

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Bob Stevens Point, WI

I tested it last month and it seems to work.

1 year ago

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Verified Customer

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Walter Gouveia Milton, FL

The respond time is immediate, ems arrived quickly

1 year ago

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Sandra Mattle Hilton, NY

The customer service and their whole package

1 year ago

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DURVILLE A CHRISTOPHER Reisterstown, MD

great...friendly...Mom loves it..Easy to work

1 year ago

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sharon pinkston Saint Louis, MO

They seem to be fair, competitive and reasonably priced.

1 year ago

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Verified Customer

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Sonee Carswell Saint Augustine, FL

I was in Miami with it. The gps didn't pick up and the rescue came to my home address.

1 year ago

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Sue Pirtle Rockwall, TX

I ordered an alert button and never received anything. Now they still have not sent my refund. It is just a delay game.

1 year ago

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Verified Customer

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Arline

I feel very strongly that it takes too long to charge and needs it too frequently.

1 year ago

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Verified Customer

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C. Laurel, MS

I like wearing it. The device is light.

1 year ago

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Verified Customer

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Catherine Warner Robins, GA

I like that it provides a little security for my mother.

1 year ago

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Thomas Fields West Chester, PA

It reminds me to pay attention to what I'm doing.

1 year ago

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Tim Neenah, WI

The mini guardian works well. The app for caregivers is cumbersome

1 year ago

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Shirley Watson Bloomfield, CT

The necklace keeps coming apart. You have to charge the device about every 3 days instead of 5 that they tell you,

1 year ago

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Verified Customer

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Steve

I like that it is with me all the time and I can take a shower with it.

1 year ago

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Verified Customer

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Wayne carlton Queen Creek, AZ

They respond right away when my guardian went off . Thanks

1 year ago

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Verified Customer

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Winn Weatherly Sierra Vista, AZ

Very fast response time. Nothing more to say.

1 year ago

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Verified Customer

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Susan Cookeville, TN

My Medical Guardian device is convenient and reliable.

1 year ago