Name: Maxlend
Rating: 4.4

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GracieKat Lady Baltimore, MD

Easy to talk to, non judgemental, pleasant staff

2 years ago

Reply from Maxlend

Hi Gracie,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our excellent customer service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Nov. 17th, 2021

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Jeanetta Roberson Arcadia, LA

Always understanding in any of my situations I have..

2 years ago

Reply from Maxlend

Hi Jeanetta,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Nov. 17th, 2021

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Eddie Williams Atlanta, GA

If at all possible avoid. They pretty much take advantage of the fact you are in need. You shouldn't be paying back over 6k for a $1,300.00 loan.

2 years ago

Reply from Maxlend

Hi Eddie,

We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan.
If you would like to discuss these options, please feel free to email us directly at [email protected] or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

Sep. 16th, 2021

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Tammy w. Crandon, WI

It was very easy to apply and very courteous customer help

3 years ago

Reply from Maxlend

Hi Tammy,

Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear the process was easy and our staff was courteous. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 936-4336.

Mar. 5th, 2021

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Ia. Sobriquet Baltimore, MD

Customer service is really good. Easy to use, simple online process.

3 years ago

Reply from Maxlend

Hi,

Thank you for commending our effort with your 4 star rating! We take pride in having great customer service. It is so great to hear our process is simple and we provide good customer service. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 936-4336.

Mar. 3rd, 2021

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Carolyn Williams Dallas, TX

Maxlend is understanding when it comes to their customers

3 years ago

Reply from Maxlend

Hi Carolyn,

Thank you for commending our effort with your 5 star rating! We take pride in having great customer service. It is so great to hear we are always understanding. Anytime you have any questions or need any assistance with your account, please do not hesitate to contact our friendly staff at (877) 936-4336.

Mar. 3rd, 2021

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JoMalone Lukachukai, AZ

This is a PREDATORY LENDER avoid them AT ALL COST even if your desperate... I made the mistake of taking a loan with them and REGRET to this day...

4 years ago

Reply from Maxlend

Hello JoMalone,

We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. We have representatives who can explain the loan terms and answer any questions. Plus, our loan agreements specify the overall cost of the loan, APR, and payment schedule in the “Customer Installment Loan Agreement” section. If you would like to download a copy of your loan agreement, which also includes all the repayment options available, you can do so from your account page on our website www.maxlend.com. If you have outstanding questions or concerns, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at [email protected] for further assistance.

Jul. 15th, 2020

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bill smith Blanchester, OH

Never get a loan with this company I got a small $175 loan and that loan is gonna cost me about $800 when I pay it off intrest is insane

4 years ago

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Verified Customer

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Solange Phoenix, AZ

Interest rate is way too high it's a scam

2 years ago

Reply from Maxlend

Hello Solange,

We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at [email protected] or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

Mar. 4th, 2022

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Verified Customer

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Brad Lowe Bowling Green, OH

Paying 6k on a 1500 loan. Need I say more?

2 years ago

Reply from Maxlend

Hi Brad,
Thank you for taking the time to share your experience. Your feedback is important to us!
We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail.
We will be reaching out within 48 hours for more information about your experience. If you prefer to speak with us sooner, please feel free to email us directly at [email protected] or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

Feb. 24th, 2022

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Kollin Reno, NV

600% or higher interests rates. Enough said, this company has found a way to legally scam people. STAY AWAY

4 years ago

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Steve Sahagian Columbus, OH

I need the deduction on 4/10/23, not 4/7/23

1 year ago

Reply from Maxlend

Hi Steve, we would like the opportunity to discuss the details of your experience in hopes of eliminating any recurrences of this issue. Please call us at 855-201-4677 to discuss. We’re available from 7AM – 7PM CT, Monday – Friday.

Apr. 5th, 2023

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Ryan Grayslake, IL

It's a scam and the staff knows their product is terrible... avoid at all costs.

4 years ago