Name: Maxlend
Rating: 4.4

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Zo Chicago, IL

If I could do give negative stars I would. This is the sleaziest company I've ever done business with. Their customer support is basically support in name alone. Their interest rates are OUTRAGEOUS and intentionally vaguely explained by the reps. They will delay your application processing until after the deadline for same day funding if you express frustration towards their operational process so you have to pay more in interest. Avoid at all costs.

4 years ago

Reply from Maxlend

Hello Zo,

We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. We have representatives who can explain the loan terms and answer any questions. Plus, our loan agreements specify the overall cost of the loan, APR, and payment schedule in the “Customer Installment Loan Agreement” section. If you would like to download a copy of your loan agreement, which also includes all the repayment options available, you can do so from your account page on our website www.maxlend.com. If you have outstanding questions or concerns, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at [email protected] for further assistance.

Jul. 15th, 2020

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Jon Bryan, TX

For a loan of $1000 they wanted 8 payments of $541 plus 1 payment of $267. So for a loan of $1,000 they were asking for over $4,500 over 9 months. They tried to brow beat me into agreeing to it. They were very deceptive in how they explained things as well. I am sad that there might be a person that would fall for these people. What a complete and vile scam. AVOID AT ALL COSTS.

4 years ago

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Cyndie Stryker Denver, CO

WAY too much interest. It says that you are paying approx. 24.00 per 100.00. So I got a loan for 500.00. thought my interest was going to be 120.00. no my interest on a 500.00 loan is over 2000.00. i have to pay 119.00 for 18 installment payments. this is a rip off. I though interest rates this high was illegal. and then to throw us off with saying its 24.00 for every 100.00 is a blantant lie. RUN, DONT USE THIS COMPANY. ITS A SCAM!!!!!!!!!!!!

4 years ago

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Sallie Portland, OR

I borrowed 175.00 and was told my payback would be 1 payment of 59.00 and 2 payments of 95.00. That seemed like a reasonable amount of interest on a small loan. This morning I got a payment schedule by email that stated I owe 7 more 95.00 payments!!! I paid 250.00 and still owe 162.00!!!?? When I mentioned that I was stopping payments until I spoke with my attorney, the "receptionist" got mad. She said you were told about 9 payments blah blah blah. I will pay the 162.00 and remember this very expensive lesson. DON'T USE MAXLEND!!!

4 years ago

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Sharon Finley Corpus Christi, TX

Took out $400 and after making 9 out of 18 payments of $95 each I called today to make an early pay off. The schedule of loan payments showed a much lower principle balance than what I was told my payoff would be. Even after almost $900 of payments, my early payoff amount was still higher than the amount I borrowed. So basically after making 50% of my loan payments not a penny went against principal.

4 years ago

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Jill Matawan, NJ

I was totally ripped off by this company. Not only did they take advantage of my husband and I, but they didn't even explain the amount of interest to us correctly. We we're told that they charge $25 per $100 in interest TOTAL!!! Not true, that's the amount of interest accumulated each time its paid!!! I feel so bad for anyone that is left with no options and is looking for a loan. I got $700 and they got almost $2000 of my hard earned money and my principal was still $875 after almost 6 months of on time payments!! I am totally disgusted. Stay away from Maxlend.com!!!

4 years ago

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Mike Cleveland, OH

This is the worst company to go to for a short term loan. I wish that I had had time to do some research at the time I needed the loan, because I would've never chose this company. Near the end of the loan I wanted to do an early pay off and found out that none of the monies applied to the loan over a 7 month period had been applied to the principle balance of the loan!?! In fact, I owed more than the original loan with only 4 payments left!!! How is that possible? I do not recommend this company to anyone under any circumstances.

4 years ago

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Susie I zaguirre Miami, FL

Horrible company! DO NOT USE THIS COMPANY! No matter how desperate you are. If you do you will be paying back your loan for a very long time. They are thieves! I got a $500 loan and have paid back$ 916 and change. I was told I would stop paying in November. When I called at the end of October I was told I still had 6more payments left! So my $500 loan will really be $2000 loan. I will not pay this company another dime and am seeking legal action.

5 years ago

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Misty Lawrenceburg, IN

Very friendly and help full! Got my money in a day

4 months ago

Reply from Maxlend

Hi Misty,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It’s truly gratifying to hear that you enjoyed our excellent customer service.

If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Your feedback is greatly appreciated, and we look forward to continuing to serve you in the future.

Nov. 30th, 2023

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Verified Customer

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Calvin Gilreath

Easy to apply for a loan and the on line app is easy as well.

4 weeks ago

Reply from Maxlend

Hi Calvin Gilreath, We appreciate your glowing review! Ensuring the utmost satisfaction in our service experience is a source of great pride for us. We're thrilled to learn that you enjoyed our quick and easy service. Should you have any inquiries or require assistance with your account, feel free to reach out to us directly via email at [email protected] or by calling 877-936-4336. Our dedicated support team is available around the clock, 24 hours a day. Thank you once again for your positive feedback. We look forward to continuing to provide exceptional service. Best regards,

Mar. 20th, 2024

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Victoria Clayton Tampa, FL

Always easy and very helpful. When you need cash fast choose Maxlend.

6 months ago

Reply from Maxlend

Hi Victoria Clayton,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoy our quick and easy service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Sep. 21st, 2023

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Lynn Silver Spring, MD

Efficiency, excellent customer service and quick delivery of funds.

8 months ago

Reply from Maxlend

Hi Lynn,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Aug. 15th, 2023

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Charlotte Denver, CO

I really like everything about Maxlend the people and how they handle your loan

8 months ago Edited January 10, 2024

Reply from Maxlend

Thanks for the awesome review, Charlotte! We look forward to the opportunity to serve you again soon. Please feel free to contact us directly with any questions or future needs. We are available 24/7 at [email protected], or you can call us at 877-936-4336.

Jul. 27th, 2023

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Verified Customer

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Amy Ponder Milford, OH

Great service, very east, but wish they weren't so expensive.

1 year ago

Reply from Maxlend

Hi Amy,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
Keep in mind, we provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at [email protected] or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

May. 26th, 2022

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Verified Customer

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Dexter Clark Washington, DC

Easy and fast - the rates are really too high - need a better return

2 years ago

Reply from Maxlend

Hi Dexter,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Mar. 4th, 2022

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Verified Customer

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Cynthia Wade Houston, TX

They have low interest rate on their loans

2 years ago

Reply from Maxlend

Hi Cynthia,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Mar. 4th, 2022

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Verified Customer

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Barbara prince Pelion, SC

Easy application n fast approval, great when in a pinch

2 years ago

Reply from Maxlend

Hi Barbara,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Mar. 4th, 2022

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Verified Customer

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Oscar Las Vegas, NV

Fast and professional. Great customer service.

2 years ago

Reply from Maxlend

Hi Oscar,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 23rd, 2022

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Verified Customer

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Michael Williams Apopka, FL

Easy process, helped me in a time of need. Got funds rather quickly.

2 years ago

Reply from Maxlend

Hi Michael,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our quick and easy process.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 23rd, 2022

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Verified Customer

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Debra Jorae Germantown, MD

Maxlend always is there for you! The service is excellent!

2 years ago

Reply from Maxlend

Hi Debra,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoy our excellent service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 16th, 2022

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Verified Customer

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Valerie Tate Burt Gwynn Oak, MD

great service, fast, accurate, friendly

2 years ago

Reply from Maxlend

Hi Valerie,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our easy process and excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 16th, 2022

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Verified Customer

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Tanika V Shaw Kansas City, MO

The finance charge is ridiculous but the convenience of the loan is good

2 years ago

Reply from Maxlend

Hi Tanika,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at [email protected] or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

Feb. 16th, 2022

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Verified Customer

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David B. Moseby Asheville, NC

Good Customer Service Professionalism Kindness Courtesy

2 years ago

Reply from Maxlend

Hi David,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our quick and easy process along with our excellent customer service!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 16th, 2022

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Verified Customer

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Erica Juarez San Antonio, TX

Fast and easy! The process was painless!

2 years ago

Reply from Maxlend

Hi Erica, We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review! It is great to hear you enjoyed our quick and easy process along with our excellent service! We look forward to the opportunity to always serve you! If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 16th, 2022

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Verified Customer

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Stacey Battancourt Hot Springs, MT

Customer service easy to apply great incentives

2 years ago

Reply from Maxlend

Hi Stacey,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 16th, 2022

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Verified Customer

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Gregory Phillips New Bern, NC

Great customer service and loan options available

2 years ago

Reply from Maxlend

Hi Gregory,
We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 10th, 2022

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Verified Customer

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Kristina Wright McAlester, OK

The customer service rep was extremely helpful.

2 years ago

Reply from Maxlend

Hi Kristina,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 10th, 2022

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Verified Customer

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Phillip Stiegman Sierra Vista, AZ

They are exceptional with ease of use and prompt

2 years ago

Reply from Maxlend

Hi Phillip,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 10th, 2022

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Krystn Hill Melbourne, FL

I don't know what these people are smoking that think this is a legit company. It charges 841% for their loans. I got out of my loan - but any interest rate in the state of Florida over 45% is a felony. DO NOT USE THIS COMPANY - TOTALLY USUROUS AND ILLEGAL.

1 year ago

Reply from Maxlend

Hello Krystn Hill,

We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at [email protected] or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

Nov. 8th, 2022

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Vincent Jamison Orangeburg, SC

Great staff, very professional when dealing with customers. Very appreciative of what they did for me.

1 year ago

Reply from Maxlend

Hi Vincent Jamison,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

May. 18th, 2022

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Herb Lewin Dunedin, FL

It’s easy to do business with MaxLend, and Customer Service is always professional, helpful and courteous…

2 years ago

Reply from Maxlend

Hi Herb,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our easy service and excellent customer service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Apr. 14th, 2022

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EDWARD PERKINS Centreville, MD

This company is a rip off I was in a Desperate situation I borrow $875 I paid them a total of $925 so far as I looked at the terms and agreements to pay back the $875 it would be $4000 and some change before the $875 was paid back this not right this company has put me in debt do not far from this company is a complete rip off

2 years ago

Reply from Maxlend

Hello Edward,

We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at [email protected] or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

Apr. 11th, 2022

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Carol Hutson Arlington, TX

I like being able to pay my loan down while paying my payments it makes it easier to pay off the loan

2 years ago

Reply from Maxlend

Hi Carol,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our service!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Mar. 23rd, 2022

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Bono Charlotte, NC

DO NOT USE THIS COMPANY. INTEREST IS 500%! THEY TELL YOU YOU CAN AGREE TO A PAYMENT PLAN TO PAYOFF AMOUNT BORROWED BUT THEY LIE ABOUT THE INTEREST RATE. I BORROWED $250 WHICH WILL BE 1,400 BY AUGUST. DO. NOT. USE. THIS. COMPANY. YOU WILL BE STRESSED AND CONTEMPLATING SUICIDE BECAUSE OF THEM DONT DO IT.

2 years ago

Reply from Maxlend

Hello,

We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail. Please email us directly at [email protected] or call us at 855-201-4677. We’re available from 7AM – 7PM CT, Monday – Friday.

Jan. 19th, 2022

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Lisa Kates Black Mountain, NC

Very easy process. The customer service person was very helpful & took the time to explain & answer my questions.

2 years ago

Reply from Maxlend

Hi Lisa,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our professional customer service.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Jan. 18th, 2022

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Lori Baker Columbus, OH

Very kind and courteous. They are there when I need them. I would definitely recommend them! Thank you Maxlend!

2 years ago

Reply from Maxlend

Hi Lori,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our excellent customer service. We look forward to the opportunity to serve you
If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Nov. 17th, 2021

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Kyle Dishman Broken Arrow, OK

DO NOT USE MAXLEND without paying attention to the amount going toward the principle!!!! Don't go for the money!! I have paid what was borrowed plusl without hardly any forgiveness from MaxLend themselves. They are making a killing off dummies like me!!

3 years ago

Reply from Maxlend

Hi Kyle,

We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. In addition to including terms, conditions, and costs in our loan documents, we have representatives who can explain these details fully and answer any questions. Please keep in mind that you have more options other than following your payment schedule to the end. If you would like to discuss these options once again, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at [email protected] for further assistance.

Jan. 22nd, 2021

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Carole Lee Oklahoma City, OK

Borrowed less than $500 in January. I get paid bi-weekly. They take $113 out of my account every time I get paid. It is now September and they are still taking money out of my account. If I could give them zero stars, I would. Find another way to get money. This one will drain you and your bank account.

3 years ago

Reply from Maxlend

Hi Carole,

We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. In addition to including terms, conditions, and costs in our loan documents, we have representatives who can explain these details fully and answer any questions. Please keep in mind that you have more options other than following your payment schedule to the end. If you would like to discuss these options once again, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at [email protected] for further assistance.

Sep. 4th, 2020

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Christine Bentley Vernon Hills, IL

Horrible horrible company to deal with. Have been trying for the last 3 days to pay off my Son's loan and given the complete run around. Every time we call, we need something else, they never receive the faxes, etc. They do not want you pay off early so they can keep collecting the finance charges. DO NOT GET A LOAN FROM THEM

4 years ago

Reply from Maxlend

Hello Christine,

We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. We have representatives who can explain the loan terms and answer any questions. Plus, our loan agreements specify the overall cost of the loan, APR, and payment schedule in the “Customer Installment Loan Agreement” section. If you would like to download a copy of your loan agreement, which also includes all the repayment options available, you can do so from your account page on our website www.maxlend.com. If you have outstanding questions or concerns, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at [email protected] for further assistance.

Jul. 15th, 2020

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carol Kansas City, KS

I received a letter from this company claiming I owed them $490 but I have never heard of them and have not taken out a pay day loan in abut 10 years. I supposed to have taken out a loan in 2015. Five years ago. I really can't rate them b/c I don't know who they are.

4 years ago

Reply from Maxlend

Hi Carol,

Thank you for taking the time to share your experience. We value your feedback. For security reasons, we cannot discuss account specifics here. Please contact us from 7AM – 7PM CT Monday – Friday at 855.201.4677 and one of our representatives will be available to assist you.

Jul. 15th, 2020

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Shantellel Deacon Opa-locka, FL

I wish I could give zero Stars no matter how desperate you are for a loan do not use this company I borrowed $450 they do not explain to you that girls interest every day on a $450 loan paid back almost $1,700 do not use this company!

4 years ago

Reply from Maxlend

Hello Deacon,

We appreciate you sharing your feedback. We realize this can be an expensive form of borrowing. With this in mind, we dutifully inform all customers about the terms of their loan. We have representatives who can explain the loan terms and answer any questions. Plus, our loan agreements specify the overall cost of the loan, APR, and payment schedule in the “Customer Installment Loan Agreement” section. If you would like to download a copy of your loan agreement, which also includes all the repayment options available, you can do so from your account page on our website www.maxlend.com. If you have outstanding questions or concerns, please contact us from 7AM – 7PM CT Monday through Friday at 855.201.4677 or email us directly at [email protected] for further assistance.

Jul. 15th, 2020

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Patricia Miamisburg, OH

The loan amount i had to pay back I should have my head examined . I borrowed only $650.00 dollars and have paid back the $650.00 plus another $1,000.00 in about 3 months is how much they got from me. I cannot recommend these places. I am ashamed to say this is my second time. Don t get hooked.

4 years ago

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Sharon Carson City, MI

Told me my loan of 900 would only go for 6 months. Did not see pay schedule up front. Have been paying over 400 a month for the past 7 months on a 900 dollar loan and have 2 more payments to go. This has caused a huge financial strain for me. I m a widow on social security disability with a very thin budget. B wary.

4 years ago

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Dee Rock Point, MD

They are definitely a rip off, scam artist, all of it. They do not explain the interest in full. They talk around words and charge you 3 times of your loan. Please do not use them. They loan you the money same or next day, but you will pay for it dearly. It is illegal what they do. Please be ware

4 years ago

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Brenda Middletown, OH

This is the worst. I borrowed 800.00. I paid 295.00 for 3 months. My payoff was 994.00. This is the worst I have ever been a part of. It is a ripoff. Run run run.... Do not use them . I am in more debt. I gave them one star because zero was not a choice.

4 years ago

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Michael Presti

Excellent, prompt service! No hassles at all!

6 months ago

Reply from Maxlend

Hi Michael Presti,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy service!
It was a pleasure serving you.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Oct. 18th, 2023

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Verified Customer

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Michael Woodruff

Terrible customer service. They overcharged, taken $800 so far and say I owe $1000 still. Can't get ahold of anyone

2 years ago

Reply from Maxlend

Hello Michael,

We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan, and the loan agreements we provide detail the overall cost of the loan, finance charge, loan term, scheduled due dates and payment amounts. A copy of your loan agreement is available to you at any time by logging into your MaxLend account, and we are here to discuss the terms of your loan with you in more detail.
We will be reaching out within 48 hours for more information about your experience.
If you prefer to speak with us sooner, you can chat with us 24/7 by logging in to your MaxLend account. We are also available via email at [email protected] or by phone at 855-201-4677

Apr. 8th, 2022

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Verified Customer

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traci Hayden Hamilton, OH

I was not clear that it would be a biweekly payment, Im in worse shape now. Wish Id have NEVER contacted your company

2 years ago

Reply from Maxlend

Hi Traci,

Thank you for taking the time to share your experience. Your feedback is important to us!
To ensure your privacy, we cannot discuss account details here, but we would like to get the details of your experience so that we can properly escalate your concerns.
We will be reaching out within 48 hours for more information about your experience.
If you prefer to speak with us sooner, you can chat with us 24/7 by logging in to your MaxLend account. We are also available via email at [email protected] or by phone at 855-201-4677

Mar. 4th, 2022

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Verified Customer

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Jennifer Roberts Pensacola, FL

Quick and easy service friendly staff. Quick application

2 years ago

Reply from Maxlend

Hi Jennifer,

Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers.
It is great to hear you enjoyed our quick and easy process!
We look forward to the opportunity to always serve you!
If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Mar. 4th, 2022

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Verified Customer

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Marcia Coleman Dayton, OH

They really try to work with on your loan

2 years ago

Reply from Maxlend

Hi Marcia,

We take great pride in providing the best possible service experience for our customers. Thank you for an outstanding review!
It was a pleasure serving you.
If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 877-936-4336. We’re available 24 hours a day.

Feb. 23rd, 2022