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Best Egg

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9.9

Overall Score

Author: Kaitlyn Short

LAST UPDATED: March 31st, 2025

Best Egg is an online lending platform focused on personal loans. The company has helped fund over $7 billion in personal loans since its founding in 2014. Most Best Egg personal loans are used as debt consolidation loans to pay off high-interest debt, like credit cards, but you can use them for a variety of expenses. The company offers competitive rates through its second partner bank, Blue Ridge Bank.

With an exceptional consumer star-rating on BestCompany.com, Best Egg loan reviews indicate a quality company with exceptional service. These reviews offer a comprehensive look at the pros and cons of borrowing money through this service through the lens of people like you.

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Highlight: Best Egg rates and terms

  • Loan amounts — $2,000–$50,000
  • Time to funding — As quick as 1 business day after approval and verification
  • Origination Fee — 0.99%–8.99%
  • Minimum income — $35,000
  • Minimum credit qualification — 600
  • Loan repayment term — 36–60 months
  • Rates (fixed) — 8.99%–35.99% APR

Continue reading for a full review of the company, as well as verified Best Egg reviews.

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The Good

  • Great for High-Interest Debt Consolidation
  • Instant Decision Process
  • Clear, Transparent Platform
  • No Prepayment Penalty Fee
  • Due Date Changes for Eligible Borrowers
  • Fixed-Term Plans
  • Simple Interest Loans
  • Secured Loan Option
  • No Credit Impact for Loan Pre-Qualification
  • Positive Best Egg Reviews

Great for High-Interest Debt Consolidation

Are you looking to consolidate your debt with a personal loan?

Best Egg personal loans can be an excellent option for applicants looking to consolidate debt or pay off high-interest credit card debt, primarily due to its low annual percentage rates (APRs*) ranging from 8.99 percent to 35.99 percent, and loan terms ranging from three to five years.

Best Egg also gives borrowers the opportunity to pay off their loan faster than is scheduled, without being charged any prepayment penalties. These loan terms provide a manageable payback process that is typically much more effective than many other debt relief or consolidation companies.

Instant Decision Process

Because Best Egg is an online lending platform, the loan application process is quick and easy, making it simple for consumers to apply and receive funds.

After submitting any documents for verification, customers could have money in their bank account in as little as one business day. Nearly all customers will receive funds within three business days after final approval, depending on their banks' policies.

It is important to note that most personal loan lenders have an online application, but some will also require applicants to speak with a company representative over the phone to complete the process. A entirely online application can save you more time and get you funding much faster, as is the case with Best Egg.

Clear, Transparent Platform

Best Egg makes repaying loans simple, with several options to make loan payments:

  • Setting up automatic payment through electronic funds transfer
  • Paying online
  • Sending a check through the mail — Payments sent in the mail should be given at least five to seven days to reach Best Egg.

Borrowers don't have to worry about a payment processing fee. Customers can also set up monthly payments at a Western Union office. Keep in mind that there is a fee charged for each transfer.

Best Egg is transparent when it comes to sharing information with customers and provides clients with loan terms, including fixed interest rates and monthly payment amounts. Best Egg also provides an easy-to-find, clear privacy policy on its website with information detailing how it limits the sharing of clients' personal information.

Best Egg's website is easy-to-use and transparent and has the majority of information you will need with answers to common questions you may have. Your personalized Best Egg login also has your account information listed, including account balance, payment due date and amount, late payment info, as well as your payoff amount. Having all of this readily available to you makes it simple to manage your personal loan and ensure you stay up-to-date with payments and important changes to your account.

No Prepayment Penalty Fee

Best Egg does not charge a prepayment penalty fee if you decide to make extra payments or repay the loan faster than your loan term requires. Prepaying on your loan will reduce the amount of interest you pay, so this will only benefit you if you choose to do so. Be sure to regularly communicate with Best Egg once you have your loan, so you always know what your payoff amount is.

You can see your payoff amount at any time through the Best Egg account portal. This will also show you how much you could save in interest fees if you pay off your loan early. Penalty-free prepayment is always preferable, especially if you are looking for a consolidation loan with the goal of eliminating needless interest and fees on your other accounts.

Due Date Changes for Eligible Borrowers

Best Egg personal loan payment due dates are subject to change for eligible borrowers. This allows flexibility for consumers to change the due date if necessary. For example, if you prefer to pay your bills at the end of the month versus the beginning of the month, Best Egg, when possible, will work with you to decide on a due date that works best for your budget and financial situation.

Fixed-Term Plans

Best Egg offers personal loans with fixed-term plans.

This means that the amount you pay each month will not fluctuate, and your rates will stay the same throughout the lifespan of your Best Egg loan term.

This provides peace of mind and stability to borrowers and makes it easier for them to stay on top of payments throughout the loan term, as there will be no rate changes that can be expected with a variable rate personal loan. 

Simple Interest Loans

Best Egg loans offer simple interest loans rather than compound interest loans. Simple interest can save you more money overall because interest is calculated only on the outstanding principal balance. Compound interest loans charge interest on the principal as well as on accumulated interest from past non-payments, thus potentially increasing your payments.

Secured Loan Option

If you have a low credit score and would be considered a "high-risk" borrower, Best Egg does offer a secured loan option, requiring collateral — something of value that you own, such as a car, home, or other property — instead of relying wholly upon your credit to make a lending decision. Secured loans pose less risk for a lender since your collateral can be seized in a situation where you are unable to make your payments, ensuring that the lender receives some sort of compensation.

This is a unique option in the personal loan industry, providing a wider range of borrowers the opportunity to have a loan with Best Egg.

No Credit Impact for Loan Pre-Qualification

When you check your rate and potential to qualify through the Best Egg lending platform, your credit score will not be impacted.

Like many online lenders, Best Egg uses a soft credit inquiry to see if you are eligible and to determine what your rates would be. This requires entering personal details including your name, address, social security number, annual salary, etc. The opportunity to pre-qualify makes it easy for potential borrowers to make smarter financial decisions. They can compare lender rates and decide if Best Egg is right for them, without negatively impacting their credit in the process.

If you choose to accept Best Egg's loan offer a hard credit inquiry will be performed, which is standard in the industry. 

Positive Best Egg Reviews

The majority of Best Egg loan reviews left on BestCompany.com from real customers are overwhelmingly positive, highlighting the following:

  • Quick and straightforward loan application and process
  • Satisfactory rates
  • Excellent customer service

Best Egg complaints are limited.

If you are interested in reading all current Best Egg reviews, click here.

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The Bad

  • Loan Origination Fees
  • No Joint Loans Available
  • Not Available in all States

Loan Origination Fees

Best Egg personal loans have an origination fee between 0.99 and 8.99 percent of the total loan amount. The origination fee is the one-time cost for Best Egg processing the loan.

Unlike the interest rate, the APR includes both the interest rate and all fees, including the origination fee.

Best Egg states that any loan with a five-year repayment period will have a loan origination fee of at least 4.99 percent. This fee is deducted from the loan when funds are deposited into your bank account and is considered when calculating the annual interest rate.*

No Joint Loans Available

Best Egg does not currently offer joint loans. Many other lenders have a joint loan and/or cosigner option which can help subprime borrowers qualify and receive lower rates.

If you are looking for a personal loan, but want to apply with a cosigner, consider lending sites like FreedomPlus and Upgrade, or peer-to-peer lending platform, LendingClub.

Not Available in all States

Best Egg's personal loan products and services are available in 47 states, including Washington, D.C. However, loan products and services are not available in the following states:

  • Iowa
  • Vermont
  • West Virginia

If you reside in any of the listed states, you will need to look into other personal loan company options.

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The Bottom Line

The Best Egg platform offers personal loans to borrowers with good credit and excellent credit. These loans can be used for a variety of purposes, including debt consolidation loans, credit card refinancing, and home improvement — but cannot be used for a student loan or auto loan (which is typical for personal loan companies). These loans are encompassed in a quick approval process and a transparent platform.

Best Egg is unlike online peer-to-peer lending platforms that have to wait for investors to fund loans. Its financial institution partner, Cross River Bank, is ready to fund qualified applicants, which allows Best Egg to transfer funds electronically to a bank account in as little as one business day.

Best Egg offers unsecured loans with a fixed monthly payment for the life of the loan. The online loan application process takes a few minutes to complete. A soft credit check will be performed once an application is submitted, but customers don't need to worry about this credit check having an impact on their credit score or showing up on a credit report. There is also no prepayment penalty fee.

Approval requirements are low and minimal, which is particularly good news for subprime borrowers — Best Egg's minimum credit score is 600 and minimum income is $35,000. This could make it easier to qualify for a personal loan, although your rates and terms will still be dependent upon your finances.

Read Best Egg loan reviews below to see what consumers are saying about this online lending service.


*Trustpilot TrustScore as of December 2022. Best Egg loans are personal loans made by Cross River Bank, a New Jersey State Chartered Commercial Bank, Member FDIC, Equal Housing Lender or Blue Ridge Bank, N.A., Member FDIC, Equal Housing Lender. The Best Egg Credit Card is issued exclusively by First Bank & Trust, Member FDIC, Brookings SD pursuant to a license by Visa International. Visa is a registered trademark, and the Visa logo design is a trademark of Visa International Incorporated. “Best Egg” is a trademark of Marlette Technologies, LLC. Offers may be sent pursuant to a joint marketing agreement between Cross River Bank, Blue Ridge Bank, First Bank & Trust and Marlette Marketing, LLC, a subsidiary of Best Egg, Inc. The term, amount, and APR of any loan we offer to you will depend on your credit score, income, debt payment obligations, loan amount, credit history and other factors. Your loan agreement will contain specific terms and conditions. About half of our customers get their money the next day. After successful verification, your money can be deposited in your bank account within 1-3 business days. The timing of available funds upon loan approval may vary depending upon your bank’s policies. Loan amounts range from $2,000– $50,000. Residents of Massachusetts have a minimum loan amount of $6,500 ; Ohio, $5,001; and Georgia, $3,001. For a second Best Egg loan, your total existing Best Egg loan balances cannot exceed $100,000. Annual Percentage Rates (APRs) range from 8.99%–35.99%. The APR is the cost of credit as a yearly rate and reflects both your interest rate and an origination fee of 0.99%–8.99% of your loan amount, which will be deducted from any loan proceeds you receive. The origination fee on a loan term 4-years or longer will be at least 4.99%. Your loan term will impact your APR, which may be higher than our lowest advertised rate. You need a minimum 700 FICO® score and a minimum individual annual income of $100,000 to qualify for our lowest APR. For example: a 5‐year $10,000 loan with 9.99% APR has 60 scheduled monthly payments of $201.81, and a 3‐year $5,000 loan with 7.99% APR has 36 scheduled monthly payments of $155.12. To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents. Best Egg products are not available if you live in Iowa, Vermont, West Virginia, the District of Columbia, or U.S. Territories. TO REPORT A PROBLEM OR COMPLAINT WITH THIS LENDER, YOU MAY WRITE OR CALL– Operations Manager, Email: crt-resolutions@bestegg.com, Address: P.O. Box 42912, Philadelphia, PA 19101, Phone: 1-855-282-6353. This lender is licensed and regulated by the New Mexico Regulation and Licensing Department, Financial Institutions Division, P.O. Box 25101, 2550 Cerrillos Road, Santa Fe, New Mexico 87504. To report any unresolved problems or complaints, contact the division by telephone at (505) 476-4885 or visit the website https://www.rld.nm.gov/financial institutions/

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19,584 Reviews

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Glenn Hudson, FL

Giving bad address for pay off of are loan. To have it returned to us three and a half weeks later. When I checked into address it was for auto loan pay off, she had us put loan number in lock box address which was wrong. This girl obviously was new and needed training. Now we're waiting for overage to be returned to us and reported to credit bureaus as paid in full.

1 year ago

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Reply from Best Egg

We appreciate you taking the time to share your experience with us. We're so sorry to hear that the service you experienced was anything less than perfect. Please be assured that customer satisfaction is our number one priority, so we will be sure to forward your feedback along to the appropriate department for review. If you would like to discuss your concerns further, please feel free to give us a call at 855-282-6353. Thank you.

May. 25th, 2023

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Danny Abilene, TX

My experience is that you have to give your your lives credit history and it's just a lot of red tape. I understand they're blowing your money and they have to have some information but it's way too extensive. I suggest if you get a loan go to your local bank it will be much faster and better interest rate I'm sure.

1 year ago

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Reply from Best Egg

Thank you for taking the time to reach out. We're sorry to hear that you are dissatisfied. As outlined on our website, loans are subject to final verification of identity, information submitted on your application, and credit information. If you would like to discuss your concerns further, please feel free to give us a call at 855-282-6353.

Sep. 29th, 2023

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Claudia Vinson Edinburg, TX

I apply for a loan and got denied yet I was approved for a new vehicle and a credit card for 17000 and you couldn't give me a loan to paid off my credit card to only have one payment

2 years ago

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Reply from Best Egg

We're sorry to hear that you are dissatisfied. Once one applies, we make credit decisions based on credit history and the information provided in the loan application such as income, employment and other key financial ratios. If you would like to discuss your concerns further or request to be removed from our mailing list, please feel free to give us a call at 855-282-6353.

Jun. 24th, 2022

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Betty Sue Adkins Walla Walla, WA

The last person I spoke to about getting adding to my current account to consolidate my medical and mail order bills made me feel stupid. I asked her if she didn't want me to get the loan and she didn't answer so I gave up.

3 years ago

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Reply from Best Egg

We appreciate you taking the time to share your experience with us. We're so sorry to hear that the service you experienced was anything less than perfect. Please be assured that customer satisfaction is our number one priority, so we will be sure to forward your feedback along to the appropriate department for review. If you would like to discuss your concerns further, please feel free to give us a call.

Feb. 3rd, 2022

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Gayle Hafner Lolo, MT

I was disappointed that my recent loan rate is 24.2 when my first loan that is pd off was 14.57 and my 2nd that will be pd off soon with no late fees is at 12.38. 24.2 seems extremely high.

3 years ago

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Reply from Best Egg

Thank you for taking the time to reach out. We're sorry to hear that you're dissatisfied. Credit decisions are based on many factors, including credit history and the information provided in the loan application such as income, employment and other key financial ratios. If you have any other questions or concerns, please give us a call at 855-282-6353.

Dec. 23rd, 2021

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KAZ New Jersey, NJ

Using CreditKarma, I chose a loan from BestEgg from the list of options. The process was reasonably straightforward. Most of the data was passed automatically from CK, apparently. Therefore relatively painless. Dunno how it would be direct from their website. I didn't like how when I paused a few minutes on one of the application screens, a Best Egg rep called me, saying they'd noticed I had stopped, and that she had offers for loans. It was A bit intrusive: If I weren't a pro web developer who knows exactly how that happens, I'd've been creeped out. I had paused for a phone call, so I couldn't talk to the rep, and then I finished the application without another pause/call. The wait was also a bit annoying...this was touted as a "quick approval", but it was the next day when I finally got another call from them, this one simply confirming that it wasn't identity theft, then the loan was approved. To my surprise, though, it sounds like it'll be another day or two before the loan is processed. Also longer than the "you can get your funds the same day you apply" sort of impression I got. The interest rate — for this unsecured, non-credit-consolidation loan — in the original listing on CK was among the best. But now that I'm approved, I'm having trouble finding my loan info when logged in on their website. Presumably I'll be sent some docs, but the website is all about credit management, like a discount CreditKarma, when I already have the real thing. Considering how sketchy, even bad, so many Marketplace Lenders like BestEgg are, this mixed bag experience still qualifies, to me, as exceeding my [low] expectations. Take that as you will.

1 year ago

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Reply from Best Egg

Thanks for sharing your feedback with us!

Dec. 15th, 2023

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guest user Minneapolis, MN

I applied based on CreditKarma's recommendation as a loan with outstanding approval odds. When I entered my income and added the amount requested, it showed a payment amount and interest rate that looked decent. However, after reading through my tax return, they didn't care about my actual income, they used the loss numbers in one of my LLC partnerships to say that my verifiable income was much lower based on their guidelines. So they said they would approve the loan, but with a much higher interest rate. So what if one of my businesses ran in the red last year...I still made my personal income as reported. Seems like a scam to get extra money out of me. Like "yeah, you did make that much money, but one of the businesses you co-own showed a loss, so we can't technically verify the amount you reported." 3 stars because they did offer me a loan and the lady was nice enough, but using my schedule C, LLC business loss to raise my interest rate is ridiculous. No lender has used that against me before. If you plan to use schedule C income, I'd recommend going somewhere else.

2 years ago

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Reply from Best Egg

We're sorry to hear that you feel this way. If you'd like to discuss your concerns, feel free to give us a call at 855-282-6353.

Jul. 22nd, 2022

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Sylvia Westbury, NY

Ronaldo who open the application with was excellent very knowledgeable. Jaceya Help me finish processing my application because I wasn’t able to do it online when you put it in a creditor/Loans Your creditors are not in your drop down arrow. Oh so you cannot put cents in the amount ex 230.12. I did have to call five or six times. And it was hard finding my account but as I stated Jaceya Went above and beyond to help me finish my application because Prior to speaking to her. I spoke to two other people Who was not very helpful and when I try to explain what I needed they didn’t care. Jaceya didn’t I apologize for the other two people that wasn’t willing to solve my problem and get my application completed so kudos to Ronaldo and Jaceya. You also should consider changing your app when you putting in creditors and loans instead of having selective creditors and loans just let it be open to whatever the person needs to put in also Also the Amount you have to put in you should be able to put cents in your amount not round it off to the nearest dollar. But thank For having Two wonderful people on your team that cares about your name your company name I didn’t get the second person name I spoke to who was very knowledgeable to help me out after my application was open with Ronaldo. She was also very helpful And telling me step-by-step what I have to do

3 years ago

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Reply from Best Egg

Thanks for taking the time to share your experience with us.

Oct. 5th, 2021

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Donnamarie Daly Hopewell, NJ

I was in the process of an application for an offer I received. The system timed out before I could add my OLB user ID and Pswd. When I logged back in it took me directly to the direct payment section. Where I learned you would MAIL my payment to my creditor. I called your contact center to see if this could be changed as I can send it via my OLB in 24 hours ELECTRONICALLY. Needless to say, your colleague was not able to assist me. She informed me, if she were to modify my loan so the check could be mailed to me, I risk getting a different offer (not as good as the one I have) or I could be declined. I was surprised to hear this considering Best Eggs application disclosure states a direct payment is not required for a loan approval. I asked her if she can check for another option as the sole reason for my call was MAILING a check could be problematic given the current state of the US Postal Service where some people are still receiving Season Greetings cards 6 months after the fact. Unfortunately, the supervisor wasn’t available and the resolution was if it’s not there in 15 days, Best Egg will place a stop pmt on the check and then deposit the funds to MY account. Since there was already a hit to my credit report, I reluctantly accepted the solution. However, in an environment where I interact with many clients, I would be hesitant to recommend Best Egg.

3 years ago

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Andrew Wrobel Stafford Springs, CT

The weakness that stopped the highest rating is that the communication of directions is not clear. For example when and how you can access the account online.

2 years ago

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Thanks for sharing your feedback with us!

Nov. 18th, 2022

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Patricia Wielert Hinckley, IL

I asked for my payment to be lowered temporarily because my Social Security was reduced to zero for the next 10 months. Best Egg refused to consider my request.

2 years ago

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Reply from Best Egg

We're sorry to hear that you are dissatisfied. If you'd like to discuss your concerns, feel free to give us a call at 855-282-6353.

Jul. 1st, 2022

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Fred Kennesaw, GA

I just realized I don't like the way the interest is calculated daily since a fee is charged to get the loan. Lending Club interest calculation is a better approach.

3 years ago

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Kathy Coughenour Cleveland, OH

I don't understand that I can get a loan to refinance and pay my credit debt but can't get just to pay credit cards bills off. The reason my card debt is high is because it is all interest. Haven't been using expect the 400 cash advance to fix car. Plus I have equity in home. Nobody at best egg even looked at that. However lady on phone was very nice. That was only good thing about applying

2 years ago

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Reply from Best Egg

We're sorry to hear that you are dissatisfied. If you'd like to discuss your concerns, feel free to give us a call at 855-282-6353.

Mar. 3rd, 2023

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W.M. Decker Conroe, TX

Considering I didn’t ask ANYONE to see if they would give me a loan, I’m frankly pissed off that your company would take it upon themselves to check and see if I’d qualify for a loan through you. This was in no way helpful. This was in no way relevant. This was in no way, necessary. This was in no way, welcome. This was in no way, your business. Don’t do it again!!!

2 years ago

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Reply from Best Egg

We're so sorry to hear that you feel this way. We'd be more than happy to remove you from any future mailings. In order to do so, we kindly ask that you give us a call at 855-282-6353.

Nov. 30th, 2022

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Red Coughlin Groton, CT

I didn't like the representative instantly calling me while I was still reading the apple and keying in info. Pushy and totally frustrating. He wanted me to leave the current open application to get an email with a quote instead of letting me finish the application, read terms, and decide for myself what I was going to do. Otherwise it would have been a quick easy process.

3 years ago

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Reply from Best Egg

Thanks for sharing you feedback Red, we take the feedback into consideration to improve the experience.

Aug. 24th, 2021

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Cheryl Solorio Chino, CA

Very user-friendly and easy to follow instructions. I would've given 5 stars but the fact that you will charge me extra $7.00 if I choose not to enroll in the "automatic" payments is extravagant!!! I pay my bills on time and the fact that you don't give me any choice in this matter is unbelievable! Otherwise, thank you very much for your time and good to do business with you.

7 years ago

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Reply from Best Egg

We appreciate your feedback, Cheryl. If you're interested in changing your payment method, please give us a call.

Jan. 26th, 2018

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David Brandner Pearl City, HI

My experience with Best Egg is that it was relatively easy. I did not get the amount I requested so now I must revise my financial planning. Delivery process was good and customer service was ok given that I applied on a weekend. I didn't like the billing options because I felt I was being forced to accept automatic payments. The implied threat of being assessed $7.oo is simply unprofessional. That's why I gave you a rating of 7 instead of 8. I lowered it to 7 because of that.

7 years ago

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Jusin Hair Charlotte, NC

It was quick and easy however the final details changed a bit. The estimated first payment date on the agreement was 7/1, when it was finally approved and funded it said 6/22, a full 9 days earlier. I understand the first one was just an estimate but with people who try to budget their money they could be given an option to accept and continue if the first payment date changes by more than a week. Otherwise the experience was great.

7 years ago

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MYONG HALL Atlanta, GA

I still cannot see my account information after 2 months. I have already talked to a customer representative but issue has not been resolved.

1 year ago

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Reply from Best Egg

We're sorry to hear that you are dissatisfied. If you'd like to discuss your concerns, feel free to give us a call at 855-282-6353.

Sep. 22nd, 2023

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Teri Mueller Kennewick, WA

The loan was easy to get. It was very much needed. The monthly payments and interest rates are a little harsh but it is what it is

1 year ago

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Thanks for sharing your feedback with us!

Sep. 18th, 2023

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Shane lilly Sebec, ME

Ease of getting money, but not a 5 because I paid off a loan and my interest rate for my second should have been lower but it was not

2 years ago

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Thanks for sharing your feedback with us!

Jun. 24th, 2022

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Tim Davis Oswego, NY

I can't follow the web site to find my balance, no matter what path I take it keeps changing. To me it's not user friendly

3 years ago

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Reply from Best Egg

We'd like to help. Please give us a call at 855-282-6353. We are available Monday – Thursday from 8:00am – 10:00pm, Friday from 8:00am –8:00pm and Saturday from 9:00am – 1:00pm Eastern Time. You can also reach us via the live chat feature on our website. We are available Monday through Thursday from 9am – 7pm, Friday 8am – 5pm and Saturday 9am – 1pm EST.

Dec. 20th, 2021

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Tim Martin Spring Grove, PA

So far my experience has been very good. It was easy to fill out application and the response was swift. Communication was good.

3 years ago

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Reply from Best Egg

We're thrilled to know that your experience with Best Egg has been great so far!

Nov. 9th, 2021

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EDGAR Ira PETERS Corpus Christi, TX

Easy to get. Expensive to have. I want to eat healthy again. That is the only reason I continued with the application. Credit checks do not show that i am overpaying my bills. My credit score is high enough to not receive any abuse anymore.

1 year ago

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Reply from Best Egg

We're sorry to hear that you are dissatisfied. If you'd like to discuss your concerns, feel free to give us a call at 855-282-6353.

Nov. 22nd, 2023

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Will Tampa, FL

It’s pretty quick and easy. But you can’t make early payments that will count towards what you owe. The first offer will have your best percentage rate. If you change the amount of the loan or make a change the percentage will go up.

1 year ago

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Reply from Best Egg

Thanks for sharing your feedback with us!

May. 5th, 2023

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Elizabeth Vega

I submitted my request on Friday, they do not update you with what you are missing or needing so you have to sit and nag to their live chat so that they can tell you what is missing. Took them 3 days and about a dozen chats to finally get approved now to wait up to 3 days to get my funds. Hopefully I do not regret this🤞🏼

3 years ago

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Thanks for sharing your feedback with us!

Oct. 20th, 2021

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Bbergeson Kansas City, MO

The opportunity for a loan on line was good. However, all your phone calls and associates were not able to deal or make a decision on the loan. The standard answer was This rate is generated by the computer and we cannot change it. Despite having a an 850 FCIO score.

3 years ago

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Thank you for sharing your feedback with us.

Jul. 20th, 2021

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Christina B Kansas City, MO

Always there when you need them, very quick loan process. Bestegg sends emails for the best interest rate for 2nd time borrowing or a good credit score but With a 767 score and on time payments I still don't get a good deal or APR

4 years ago

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Apr. 18th, 2020

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Michelle Port Saint Lucie, FL

My first experience with Best Egg was much better-no origination fee and much better interest rate. I only took this second loan out to help my husband. Unfortunately, I didn’t read the fine print so I didn’t notice $523 origination fee!

5 years ago

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Mar. 20th, 2020

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Theresa Baureis Brookland, AR

I have yet to receive an email regarding this loan. The website shows my loan was approved and funded but when I try to log in it shows my information is not verified. I am very confused. I have not received a deposit or an email for any type of correspondence. Very frustrating and confusing

5 years ago

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Reply from Best Egg

Thank you for reaching out Theresa. We have investigated your concerns and are taking action to help resolve any concerns. In the meantime, you can give us a call at 855-282-6353 and we'd be happy to help answer any questions.

Mar. 3rd, 2020

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Billie S Dunavent Frankfort, KY

I was disappointed to be offered an interest rate of 15.99% when I had already successfully completed an earlier, similar loan with Best Egg with a rate of 10.92%. I had expected my good payment history on ALL my accounts, my credit scores of over 700, and my previous history with Best Egg to get me a better rate.

5 years ago

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Reply from Best Egg

Thank you for taking the time to share your experience, Billie. We are sorry we didn't meet your expectations this time around, but we hope you know we truly do value you as a customer. If you have any concerns moving forward, please do not hesitate to give us a call at 855-282-6353,

Nov. 26th, 2019

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Lutsky Athens, GA

IT WAS AN EASY WAY TO APPLY FOR A LOAN, THE PROCESS WAS NOT LONG, PAYING THE LOAN BACK THRU AUTOMATIC WITHDRAWAL FROM BANK ACCOUNT INSURES PAYMENTS WILL BE MADE ON TIME. THE DELIVERY OF FUNDS WAS WAS WHAT BEST EGG SAID IT WOULD BE.

6 years ago

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Reply from Best Egg

We're glad to hear we could help! If you have any questions or concerns, please give us a call at 855-282-6353.

Apr. 8th, 2019

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Susan Weimer Greensboro, NC

What a bummer! Could find no way to lower the amount requested. I got all kind of offers for MORE loan amounts but couldn't find out how to lower the requested amount to 10,000. Doesn't let you play around with different options. You can also forget 4.99% interest! Got socked for close to 8% - not much of a deal.

6 years ago

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Reply from Best Egg

We appreciate you taking the time to share your experience with us. We're so sorry to hear that your experience was anything less than perfect. Please be assured that customer satisfaction is our number one priority, so we will be sure to forward your feedback along to the appropriate department for review. If you would like to discuss your concerns further, please feel free to give us a call at 855-282-6353.

Aug. 30th, 2018

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Daisymae Brayton Lincoln, NE

The process was extremely easy and very, very fast. We needed to consolidate credit card debt and were able to do this in just a few days. I was disappointed in the interest rate, but overall they were very professional and I will recommend them to friends.

6 years ago

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Reply from Best Egg

Thanks for spreading the word about Best Egg!

Apr. 9th, 2018

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Le Roy Crawford Tacoma, WA

Process easy to navigate. Able to choose from a variety of options to determine best way to meet objectives for financial support. In addition, high quality customer service assistance with questions and processing enhanced overall experience.

7 years ago

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Reply from Best Egg

Thank you for taking the time to share your experience with us, Le Roy. We're thrilled to hear that it was a positive one :)

Mar. 20th, 2018

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Ceanne Richards Nampa, ID

I appreciate that my request for a loan was approved. I called to change the term of the loan before the loan was approved and was told that it would be taken care of. That didn't happen. So just beware of what they say as it's different than what really happens!

7 years ago

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Reply from Best Egg

Hi Ceanne. We're so sorry to hear that your dissatisfied. Please give us a call at 855-282-6353 if your concerns have not yet been resolved.

Feb. 26th, 2018

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mark Jenison, MI

The loan process was quick and easy! It only took a few minutes online and I was approved. It says the money will be available in my bank account in 1-3 days. The Interest rate I received was extremely high and that is why I rated 3 stars. I believe a 23% interest rate is far too high for someone with excellent credit.

7 years ago

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Doug S. Waxahachie, TX

In the online APPLICATION process, a graphic of a check made out to me in the amount of the loan I requested was not true. The amount deposited was minus a fee. Otherwise, it was a simple and quick experience which I really appreciated

7 years ago

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Joseph Guske Portland, OR

The customer service rep was excellent. My only complaint is, I receive all my income as tax-free...and my Adjusted Gross Income should have been much higher; "grossed-up" by 20-25%, to reflect what earned income I would need to make, to net my reported income. Very frustrating...

7 years ago

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Antoinette Grosse Pointe, MI

Interest was far tooooo high. Said that it would be paid off in 60 months been 63 so far and still owe over a $1000

1 year ago

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Reply from Best Egg

We're sorry to hear that you are dissatisfied. If you'd like to discuss your concerns, feel free to give us a call at 855-282-6353.

Sep. 29th, 2023

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william kersey Denver, CO

Dislike that put my first payment on the first of January. Like I just finished my application today It’s December 13th. Like most companies give you like a whole month for the first payment

1 year ago

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Thanks for sharing your feedback with us!

Dec. 15th, 2023

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tara johnson Columbus, GA

I like that I can consolidate and there is not anything that I dislike about this company. I do think for individual with a great credit rating who have used Best Egg in the past should be given a lower interest rate.

2 years ago

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Thanks for sharing your feedback with us!

Nov. 30th, 2022

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Justin Guy Minneapolis, MN

3 stars at this point, that is for ease of appreciation process. The remaining stars will be determined by the customer experience in the coming months. But so far I am very pleased.

3 years ago

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Reply from Best Egg

We are pleased to hear you are pleased! Thanks so much for sharing!

Jun. 27th, 2021

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thomas cooke Independence, MO

Fast, courteous, convenient.. Although I wish with all bank interest being the lowest in decades that Best Egg could adjust their rates to be more in align with the economics of the day.. It looks poorly....

5 years ago

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Thanks for sharing your feedback with us!

Mar. 19th, 2020

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Robert Walled Lake, MI

There was a lot of miscommunication for the initial two days of the app. process,but the final customer service rep named Heather finally finished the loan approval for me.She was fantastic.

5 years ago

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Reply from Best Egg

Thank you for sharing your feedback with us! Please let us know if you need anything going forward.

Sep. 16th, 2019

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Pamela Stedman, NC

It was fast but the $499.00 application fee was a bit to much and the offer of a 4.99 rate was not offered at all a bit misleading if I may say so. Hidden fee of the $499.00 application fee.

6 years ago

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Reply from Best Egg

Hi Pamela, we're glad to hear the process was fast for you. Thank you for taking the time to reach out. If you have any additional concerns, please give us a call at 855-282-6353.

Mar. 14th, 2019

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Archie Skiffer Jr.

The representative was courteous and knowledgeable about the services. The online application process was quick and efficient. However, the interest rates are ridiculously high, hence, the 3 star rating.

6 years ago

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Thanks for taking the time to share your experience with us.

Oct. 11th, 2018

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Ryan Vett McKees Rocks, PA

After receiving as pre-approval letter, I tried to apply for a personal loan to consolidate credit card debt. Even though they pre-approved me and actually sent me the pre-approval offer they denied my application. Customer service was not helpful in disclosing why I was denied.

2 years ago

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Reply from Best Egg

We're sorry to hear that you are dissatisfied. If you'd like to discuss your concerns, feel free to give us a call at 855-282-6353.

Jan. 3rd, 2023

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Anthony Finch Palm Coast, FL

Because of the fee you charge.If u go to a bank or credit union they don't charge

2 years ago

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Thanks for sharing your feedback with us!

Nov. 18th, 2022

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Kim Niles Escondido, CA

Your process is quick, but judgement based on what you see in my checking account put me off.

3 years ago

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Thanks for sharing your feedback with us!

Jan. 20th, 2022