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Cox Internet

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5.5

Overall Score

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Darryl Baker Roanoke, VA

They profile you the area you live in and they rate your bill if you live in an area where you can't get wifi from any other company then they raise the price

1 year ago

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Sally Tetreault Largo, FL

I had Cox Cable in my first apartment. I thought the selection was fantastic for the money

2 years ago

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Michfan Oklahoma City, OK

No complaints. Internet is fast and the price isn’t too high.

2 years ago

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jce Bloomfield, CT

Very fast and reliable i have got cox internet for many years amazing

2 years ago

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Daniel Fowler

Cox started out good but then went downhill quick. Customer service was really bad, and it seem like the cost just continued to go up.

2 years ago

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Joshua Smith

Cox is a general run of the mill cable provider. Mediocre service for mediocre pricing. Nothing really special here.

2 years ago

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no sugarcoating

pricey with market monopole. They get away with it because you can't switch to anyone else. I have to call and negotiate every year or my bill will exponentially increase...

2 years ago

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Derek Barlow Broken Arrow, OK

Horrible prices, horrible customer service. Internet speeds and reliability is ABSOLUTELY INCONSISTENT. they wanna constantly send a tech out and charge you for it.

2 years ago

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Jakob barre Dallas, TX

I’m always having trouble with my WiFi going out. Forgot my password and was never able to retrieve it from their website.

4 years ago

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Jon Scoresby Saratoga Springs, UT

The service was good. Little down time. Price was a little high but overall it was good.

5 years ago

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Kimberly Jackson Derby, KS

Two routers, not terrible but sometimes kicks devices off. We currently pay about $70 month.

5 years ago

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Scotlynn Blair Phoenix, AZ

Works pretty quickly, is reliable, and haven'y had too many problems with costumer service.

5 years ago

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Lauren McGill Gilbert, AZ

Cox is pretty good and I like their service, but their wifi easily gets disconnected.

6 years ago

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Shane Rodney Mesa, AZ

Fastest internet for our area. Great speed and very few issues with dead times.

6 years ago

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Jim Chesapeake, VA

Average service. Drops connection too often.

8 months ago

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Alisa Steinhauer Las Vegas, NV

Way too pricey for its internet services.

8 months ago

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Paul Love Phoenix, AZ

Consistent outages, have a package that should be sufficient for WFH but even hardlined its still spotty.

1 year ago

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Brandon Walker IA

They buy everyone and everything so you have no choice but cox then bust up the price for horrible 50/50 wifi.

3 years ago

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anupam sumessur Washington, DC

Pricey and service is not the best. Had to replace after 6 months.

3 years ago Edited July 20, 2022

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Tony Curtis North Las Vegas, NV

THE STREAMING SERVICE IS TOO SLOW. THE PRICES ARE TOO EXPENSIVE.

4 years ago

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Steve

Wifi is really slow. Cox said they had boosted the speed but the internet is slower.

4 years ago

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Greg

Cox is very expensive and the service is intermittent at best. Too many outages and weak signal.

4 years ago

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MimaBear

The service is too expensive & it seems like it's down as much as it's working.

4 years ago

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NEIMAH MOYER San Marcos, CA

THEY ARE STARTING TO CHARGE TOO MUCH NOW FOR THEIR BUNDLE

4 years ago

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Danielle

They keep raising prices, we keep them due to needing high speed internet.

5 years ago

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Iain S.

Captive market so I''m not that happy. Too expensive and has reliability issues.

5 years ago

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Mr. Flo

Better internet. A little expensive though.

5 years ago

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Santino M Akot

The internet is great. But, not on T.V channels service

5 years ago

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Abiodun Adekeye

The company offers Low competitive price.

5 years ago

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Stacia Christen Jackson

High prices and poor customer service, but at least the internet works

5 years ago

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Joanne Tempe, AZ

Very stable. Excellent customer service 24/7. Pricey!

5 years ago

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Larry Hawker

They are OK. Difficult to communicate with unless one follows their script.

5 years ago

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Terence A Weber

Customer service is willing to help with your needs

6 years ago Edited September 14, 2021

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Laura Scottsdale, AZ

Service is as good as anyone else and it's reliable.

6 years ago

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Barbara Revolta Wadsworth, IL

Fast efficient and great problem solvers

6 years ago

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vegasbill

Usually reliable. Sometimes slow. Expensive.

6 years ago

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Ron Cori Centreville, VA

Slow and getting costly. I am not Sure why any of these companys costs are going down, not up

6 years ago

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Ann V North Las Vegas, NV

Great internet service, price is too high. They raise their prices annually.

6 years ago

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Susan Powers Chesapeake, VA

outages, hard to reach, slow to respond, not customer friendly

6 years ago

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Claire Cosker Melbourne, FL

The cost is high and is very confusing to figure out

6 years ago

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Robert&Virginia Phoenix, AZ

Their service has been very good and reliable

6 years ago

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Andre Moore

GReat download speed but they find a way to keep increasing the price

6 years ago

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Colby

Best high speed internet available in my area! Like when the have promotional deals available.

1 year ago

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eileen flatt Chandler, AZ

Cox internet is reliable and fast Have had for 5 years.

1 year ago

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Nini New York, NY

high speed internet access that is reliable.

1 year ago Edited June 20, 2023

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Christine Maricopa, AZ

Great connection abilities. Never had issues

1 year ago

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Chuck Holley Tucson, AZ

We have Cox internet and cable We are looking to change because the cable IS S O SLOW

1 year ago

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CHRISTINE East Wenatchee, WA

Very expensive and packages are not unlimited. Unable to get enough speed without paying a fortune

1 year ago

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Fierson Divine Ocala, FL

Great service! There pretty reasonable in price.

2 years ago

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B Dorfman Phoenix, AZ

Mostly reliable but occasionally drops coverage for short periods of time.

2 years ago