Name: HughesNet
Rating: 1.0

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Vina Las Vegas, NV

Very bad customer service, I spoke to Jose and he needs to take a customer service class!! Hire new reps if you would like business!! Consider this 1 star a zero!!

4 years ago

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T LaBounty

Performance is awful! I hardly use anything and I run out of time and get reduced. My internet phone does not work. does not work

4 years ago

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Rose

They are great. No compliants. Service is great and support is wonderful.

5 years ago

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Janice Genes Hurricane, UT

They suck!!! I had them in the year of 2004-2008 and after the two year warranty on the modem was up the modem died and no longer worked. Which forced me to buy another one and the service was slow!!

4 years ago

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Steve W La Center, WA

Quality continues to go down, Way Down compared to two years ago. No Customer Support, No Solutions to Problems. Would NOT Recommend.

1 year ago

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Daniel Louisville, KY

Nothing good...Slow internet. Nothing fast about this service. Wasn't even fast enough for my cell phone. Hughesnet should be sued

1 year ago

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Brian Trost MN

Zero stars, worst internet, worst customer service. I would never recommend to anyone. No internet is better than hughesnet.

2 years ago

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Cyn

The worst. Buffering constantly. Then when you cancel the service they charge you $370.00 disconnect fee. Do not do business with this company.

2 years ago

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Jimmy jared Deepwater, MO

I wouldn't get this internet service if my life dependent on it. It sucks you never can watch Netflix are are anything for that matter.

2 years ago

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Mitchell Stark Henderson, MD

JUST HORRIBLE! Constant buffering. Would not recommend to anybody, I am eventually going to switch. Save your money so you won't have aggravation.

3 years ago

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Sherry Ferguson Allons, TN

Great they are the only one that I have no problems with

3 years ago

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Doug Yelm, WA

Not very good internet, horrible upload, forget using zoom, works poorly. If I could I would rate them one quarter star.

4 years ago

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Mike Willisburg, KY

Had Hughes Net for a week. Unable to stream shows and movies as promised. Buying 25Mbpm but have yet to be able to download 2Mbpm.

4 years ago

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Eric Memphis, TN

Worst service ever! Signal is weak, can't game online. Can't use Netflix. Do not deal with this company!!! You will regret it.

4 years ago

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Helen Buckhaulter Columbia, AL

Sometimes they are slow but usually the service is very good!

6 years ago

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Greg watts Connelly Springs, NC

Cause they are good and care about their customers

6 years ago

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Tom Farekian

There slow and no matter how much you keep on spending more to get faster connection, and it turns out it not.

6 years ago

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Mrs. Follett

It takes so long to reach someone to talk to if you have questions or a problem

6 years ago

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Mindy Kingston, MO

We had Hughesnet for several years. Our Internet service was not very good. It was way too expensive.

4 years ago

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Alberto Soto

This is the worst internet service is just a scam my entire 50Gb gone in the first 2 days of the month

1 year ago

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TheHouse Livingston, NJ

Nothing to like about this company! Shoddy unstallation! No speed internet! Only company worse is CenturyLink.

2 years ago

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Christine59 Ragley, LA

I have hughnet. I work from home and internet very crappie and they just went up on my bill to 140 a month.

2 years ago

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peggy bennett Los Osos, CA

Don’t want to leave even one star. Easy to sign up . Terrible to cancel . Had to give you 10 Minute talk . Misleading

2 years ago

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Rachel Puglia Albuquerque, NM

Criminal incompetence. Horrible service. Lies and incomprehensible customer service. I will be suing.

3 years ago

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R Seiber Bell Buckle, TN

Rip off. Exceptionally slow download/upload speeds. Unable to stream. Fixed # gigabites per month and then pay extra

3 years ago

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Chris Bloomfield Hills, MI

Absolutely horrible never works they charge for a service you cant use then charge you to cancel complete scumbags

4 years ago

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eric eiser Jay, FL

horrible streaming and internet service, Constant buffering and throttling of internet signal..AVOID at all cost

4 years ago

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unknown Forest City, NC

l hate it . No help to solve problems .Slower than my phone .l have it but turn off in settings and use phone service

4 years ago

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Dawny

Terrible, they keep wanted expensive upgrades just to get basic internet. We can't even watch Netflix

4 years ago

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Taaron Hopper Spearfish, SD

They charged me $355 to cancel terrible service. Ridiculous. I will never go with this company again.

4 years ago

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Russ Watertown, WI

This is the worst internet service I have ever seen. They are especially bad when the weather is kind of cloudy.

4 years ago

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Richard

Slower than advertised speed is 9MHZ per sec and they advertise 25

5 years ago

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John Sal Summerdale, AL

They are terrible. Slow down service after third day. Dial up is better than their XXXX. RUN AWAY FROM HUGHES NET!!!

5 years ago

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michael Parrott

Best in our rural area we live in a very remote area

6 years ago

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Hill Country Texan Victoria, TX

Charged an exorbitant amount to end their crappy service. Never again will I even consider using them.

1 year ago

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Ben Fresno, CA

Absolutely horrible barely able to stream videos way to expensive and the speed is not what they say even at the highest speed its horrible

1 year ago

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Damian Wischer

Overpriced for slow unreliable internet that hardly works and is constantly buffering

1 year ago

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cayden eller Murphy, NC

Absolute garbage do not buy !!!!!! Slows down to a crawl after the first day .

1 year ago

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Geri Dokos Afton, VA

It was terrible service. Watching any movie was a nightmare, it just buffered every 5 minutes.

1 year ago

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Yvette Gonzalez McDonough, GA

HORRIBLE. $165 a month. 2 year contract. Had reliable streaming 5% of the time.

1 year ago

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Doris Dollins Fort Worth, TX

Fuzzy pictures, with constant interference with little circle.....so disappointing

2 years ago

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Janet Foster Frankfort, ME

It sucks.........I have medical equipment that relies on the internet and it is too slow...... .

2 years ago

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UnSatisfied Customer Spencer, WV

Weakest internet service, that I ever paid far too much for. Everything about them sucks.

2 years ago

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James A Blake Nampa, ID

Terrible company period. From customer service to getting out of a terrible contract

3 years ago

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Carl Marrs Rockdale, TX

Very, very slow response for in-Home repair as well as constant Buffering of the movies.

3 years ago

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Austin Adair

Worst customer service. Extremely slow speeds. Billing issues.

4 years ago

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Lori North Leawood, KS

Horrible rural service and even worse customer service, if that is even possible!

4 years ago

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Michael

The internet service sucks and the wifi causes the TV to freeze

4 years ago

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Frankie

Expensive and data goes fast

4 years ago

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Penny Holbrook

Very low speeds, inconsistent speeds, unable to stream video such as Netflix and Amazon Prime

5 years ago