Name: HughesNet
Rating: 1.0

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Michael Long Sheridan Victor, ID

Fine if there is no alternative. Data is expensive If you want to cut the cord, streaming will kill you with data overage. Owned by Dish. They want your monthly subscription. Big penalty if you want to cancel service before your term.(You will want out!)

5 years ago

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Kelli Needville, TX

Worst service EVER! Customer Service is a joke. The service is not reliable and the cost is ridiculous. The record keeping is even worse. I returned my equipment with tracking numbers and yet they can't track. Result, being charged for equipment I don't have or want. STAY AWAY.

5 years ago

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Rita Mccurter Hobbs, NM

This is the absolute worse internet I have ever had. I run out of data withing the first week. I cannot run my TV or any of my wireless products more than 1 week. If you like to watch Netflix or have direct TV DO NOT go with this carrier!! You have to sign a 2 year contract and to get out of it you are charged a fee.

5 years ago

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Ron Stout McAlester, OK

Service provided as advertised. Very few negatives, and nothing to complain about. However, after reviewing ratings and reviews not all customer have the same opinion as I do

6 years ago

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Michael Monk Skidmore, MO

Makes installation on time. The tech new his job and did it well. He commented he did not like to work. for his supervisor and planned to quit.

6 years ago

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Jason Peyton, CO

The worst. It took me an hour and a half to watch a five minute YouTube video. Buffer. Buffer. Oops, your connection is lost. You people should be ashamed of yourselves for calling this an internet service. My only other comments contain lots of curse words. ??

6 years ago

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Paula Gaines

Download Speed of this satellite based provider isn't as good as a broadband provider but it is all I can get in the rural area I live in

6 years ago

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jeff molitor Chicago, IL

I live in a very rural area and internet is hard to come by. Very limited options. I had a local provider via broadband and thought i'd try satellite internet. It wasnt a good choice. The service is extremely spotty and slow and they charge you a lot for data - there are small caps that are super easy to reach so you need to buy more and more bandwidth per month. Super expensive

2 years ago

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Kila Ann Tampa, FL

Zero starts need to be an option. I can't believe this company is allowed to scam people as they do. They will require a social security number and require a length of service, years, even if youre unsatifies, you can not leave with out paying out a contacted amount of time or they will screw up your credit. buyer beware. Also, this company in not in the US, they use sourced out customer service reps in 3rd world countries...you information is not safe with them!

2 years ago

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Madison Kneiss Long Beach, MS

this service is made for big companies that have money. the residential is way to expensive in comparison to others. and all the equipment with the satellite and boxes. i would never do that to myself again

4 years ago

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Kathy Trevarton Marshall, AR

I don't have many choices when it comes to internet providers so I have had to accept what is available. No dsl in my area. Would like a better deal on streaming ...Just too costly.

6 years ago

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shrimp

Terrible service. Websites are very slow or incomplete to download especially videos and pictures. Upload speeds are very slow and makes logging on to a website very difficult or sometimes not possible.

1 year ago

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Dale Tieman

Slowest internet you could have,and I live in a city.Now they want to charge me $240.00 to disconnect.WHAT A SCAM.Some groverment agency should look into this. Dale in Wisc.

1 year ago

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Tammy Thompson Houston, TX

The ABSOLUTE WORSE service I have ever had and the customer service is even more atrocious! On hold 9 different times for over 45 minutes and still could not resolve the issue. Save yourself the frustration.

1 year ago

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Andrew Hein

My 1991 dial up was better than this. We can’t even stream Netflix or other video services. I definitely DO NOT recommend this service. Absolute waste of money locked in a contract. Just rediculous

1 year ago

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TLS Philadelphia, PA

HORRIBLE. . HORRIBLE .. HORRIBLE. LIE, CHEAT, HARMFUL TO YOUR CREDIT! AFTER YOUR CANCEL MAKE SURE THEY AREN'T STILL CHARGING YOU! THEY'RE SERVICE SUCKS, THEir CUSTOMER SERVICE SUCKS MORE!

1 year ago

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Garrett Watts (YDL Sledge) Jacksonville, AR

Hughes net is a scam and false advertisement they have kept screwing me out of my rebate and when I file a complaint they keep me on hold for hours with no answer -100/10 anything is better than this company

1 year ago

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Olive rule Sperryville, VA

They suck bc every month bill goes up I went from paying 71.18 to 96.18 an now I'm getting charged 5.00 to have a paper bill mailed so I wouldn't recommend them every I wouldn't have gave a star

2 years ago

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Elizabeth Martin TX

Worst internet service ever. It's rarely possible to stream a movie all the way through even with very short lived "high speed" service. Once they throttle it back it's worthless. Wish I could give it zero stars.

2 years ago

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Susan Hackney Mountain Home, TX

I live in the country and hughesnet did not work for me. After 11 months of dealing with them I called to cancel and they charged me an $285.00 early termination fee...which I am NOT going to pay!

2 years ago

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Dan Appling Phoenix, AZ

I’ve had it 2 days and I’m pissed that I listened to the telemarketer or Hughes employee that told me I would be able to stream. I can’t even get a connection at night. What a piece of crap I got so sorry I got it.

2 years ago

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Scraig Properties Salem, WI

Beware of their massive cancellation fees. They won’t even waive it, if you sell your house. What a rip off that you can’t cancel when you don’t even live at the house anymore. Don’t sign up with these scammers.

2 years ago

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Richard Chartier CO

Starting Jan. 1st. 2022 down load speed goes to "0 mps" after you reach your data cap. Pre 2022 down load speed slowed down to an average of 1.85 mps after reaching your data cap.

2 years ago

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Militant Jim

The service is absolutely garbage. If you play video games, the US postal service will deliver a game before the download will finish. Unfortunately for me its the only ISP that services my address.

2 years ago

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Ken Kaminski San Jose, CA

Slow speeds are not even what they promised, my speed after data used is .21 download. Nothing even close to what they promised. Terrible company to do business with. Stat away.

2 years ago

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Brian Tew Houston, TX

worst company ever. Cancelled my satellite service which owned Hughes Net at the time. Hughes net continued to bill me for over a year even though I had no means to use the service. Awful customer service as well.

3 years ago Edited February 11, 2022

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jessica Stevenson , IL

They are liars they told me after they charged my checking account for a motem I sent back that when recieved they would refund me and instead they put it as a credit and there service is slow and unreliable

4 years ago

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Cheyenne Gravley Max Meadows, VA

Outrageous prices. When competitive companies offer 35$ unlimited. Better do your research before sighing up with Hughes Net or you'll be paying the price for the next year without internet.

4 years ago

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Liz Bell Buckle, TN

terrible. no guarantee of any service. no concerns for satisfaction of customer. they just want to lock you into a contract and make you pay a huge fee when you cancel, which you will.

4 years ago

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Angela Kelly San Antonio, TX

Save you money this company is horrible they well tell you what you want to hear and lock you in a 2yr contact for poor service I will be call At&t they referred me. Very Dissatisfied

4 years ago

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Wfro Dallas, TX

Worst internet provider. Slowest internet I've ever had and the customer support never helps and only makes excuses. They won't pay the early termination fee and just make excuses. WOULD NOT RECOMMEND!!!!

4 years ago

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Bernie Krystkowiak Missoula, MT

Worst utility I've ever had. Poor speeds. No streaming. Data limits AND they kept my last full months service fee even though I had cancelled service. Stay away if you've any other choice.

4 years ago

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SarahMeshell Dodgen Wheaton, IL

The company told us that the 20 Was the right plan for us even after telling the we stream all are shows. Long story short this company lies to tie you in a contract that cost a arm and leg to get out of.

4 years ago

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Thomas Sylva, NC

I would give zero stars if I could. Huges net for 2 days and unable to stream anything due to it constantly trying to load. If you're considering this company, take my advice and just don't!

5 years ago

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nicole grant Fellsmere, FL

they lie to get you to hook service up then its not what you wanted then want to charge 400.00 disconnection fee don't get you will regret it trust me and all other people they did it to already

5 years ago

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Taylor Brandon, MS

Hughes net is horrible and It is super slow. I am 12 years old. I can't download my games and I can't even do my homework sometimes, it is truly not kids friendly. I do not recommend if you have kids.

5 years ago

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Jose Quintana Oberlin, KS

The worst internet company ever. We canceled our service way back in November and they continue to take our money and refuse to give it back. An claim we never canceled service. We have email proff we did

5 years ago

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Linda Crusing Kempner, TX

Most of the time it is pretty fast but being a satellite dish it does have its drawbacks. It's not cheap either.

6 years ago

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Terry Milkoff

Greatest help from service rep over phone call can't ask for more very professional

6 years ago

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Elizabeth in Blacksburg Radford, VA

Moved and their idiotic rep said we shouldn't have since they don't offer service at our new home AND they made an unauthorized draft from checking for service that was cancelled

7 years ago

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Brian Meekhof Camano, WA

I had hughes net internet when i lived in a totally remote area and it was awesome. Fast. Reliable, and affordable

1 year ago

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Stacy Carter Red Cliff, CO

I had satellite internet with Hughes net as it was the only option where I lived. It was pretty awful. Expensive and I would run out of internet often.

2 years ago

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Jared Gregory Pleasant Grove, UT

If you like dial up speed and 1G prices, then you might like HughesNet. The say it's high speed, but it's not even close. Hands down the worst provider I have had the displeasure of being contracted with. Do yourself a favor and stay away...

5 years ago

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Rushie Gregory Pleasant Grove, UT

I'm not super impressed by the quality of HughesNet internet. They forced us to sign a 2 year contract before we could see the quality. It's definitely not the worst, but I wouldn't recommend.

5 years ago

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debbie breen Point, TX

Horrible service, payment was twice what was advertised and they said my data usage was over so service was slowed, inept scheduling, broken promises.

1 year ago

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austin rickey Antelope, CA

Speed it almost never more that 3 download speed. Worst customer service ever, you can never talk to a us based call center. Rude and unwilling to help.

2 years ago

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Kent Cribbs Aurora, CO

Service is decent but expensive. Customer service is atrocious. Almost 3 hours on the phone over 2 different occasions canceling.

2 years ago

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Molly Franke Charlotte, MI

HughesNet service is very slow and the customer service is very rude. I have spoken to three different customer service members and they all were not very helpful.

2 years ago

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Andrew Henderson ,

DO NOT GET THIS INTERNET. They say up to 25/mbps and in reality it's about 300/kbps on a good day save yourself some money and find another provider in your area

4 years ago

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Brenda Griner La Grange, KY

Great services and affordable..They work with Dish Network Customers.

4 years ago