HughesNet Logo

HughesNet

star star_border star_border star_border star_border

3.5

Overall Score

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star_border star_border star_border star_border

pat Longmont, CO

I live in an RV and travel every 4-6 months; Oct/Nov 2016 I signed up with hughesnet for internet and possibly phone service, I decided against the phone, every time I contact them they talk about my phone service, I was never charged, for the service, but there'd keep bringing it up as if I had it. Apr 2107 I needed the service suspended and contacted this "company", I was told I could suspend my service for up to 6 months per year, but that would extend my contract. I contacted them late May 2017 to have the service placed in the new location, I was talked into an upgraded service, starting my 24 mon contract over again and increased data, so I agreeded. The whole dealings with them started going DOWNHILL, they didn't come when they told me and WOULD NOT LISTEN when I told them I didn't have a physical address ! I was TOLD I had ONE free installation per year and when I moved in the fall I'd have to pay for the installation. I left that location Sept 2017 and got to the new location a couple weeks later; I am NOW told that each time I moved the 24 mon contract would start all over again and there was NO CHARGE to put up the dish. I told them I was NOT TOLD that, that I would never get out of the 24 mon cycle because of the way I move around. They said that was their policy and the other agent was in error ! ! ! I decided to cut my losses and cancel the service and pay the early termination fee of $355. I was told I needed to return their equipment, I wasn't sure of the address and told them I would call them back with the address, it was my understanding it was coming USPS, I called back 2 days later with the address. I got an email from someone stating my box had arrived, BUT it had been sent to the previous location ! ! ! I immediately call this poor excuse for customer service back to tell them they had sent it to the wrong address! And verified the address they were suppose to ship it to! I went to the post office several weeks later, they now have my early termination fee, but each time I call I'm told by the machine I'm an active customer ! ! I wanted to find out where the box is to return the equipment, or just send me an email with the shipping label and I'll use my own box ! ! This was Nov 28 and I spoke to Michael F. to TOLD me I did NOT need to return the equipment, i said are you sure ? ? ? I asked what I was suppose to do with it, he told me I could trash it ! ! Thank GOD I didn't. In checking my bank account Dec 26, I find a charge from hughesnet of $323.xx, I immediately called them and they said it was for the equipment, I told them / him what the last thing I was told by Michael F. and gave them / him the tkt.# I was given at the time. This low life tells me since I was told several times previously that I needed to return the equipment that the agent, Michael F., on the LAST call, was in error, when I was TOLD it did NOT need to be returned AND it was my responsibility to to continue to contact this STUPID company to make sure I was given the correct info. The bottom line is that until I can get them a shipping /tracking number I'm out $323.xx which just happened to make my bank account over drawn and their attitude is "sorry" but I was told there would be a charge if it was not returned. I asked how many time I needed to call to get the correct info, he said it should only be once, but again it was MY RESPONSIBILITY to call back since I was given different info. It took MORE THAN A WEEK to receive their box, I packed the equipment I, got the tracking number and called them ! After hours of waiting to be connected, losing the connection, I gave them the tracking number, now they say I have to wait for the equipment to be delivered and verified it is in good working order. I told them NO ! That was NOT what I was told by the supervisor (stupidvisor) I spoke to on Dec 26, which was also another time(hours) consuming call. They said it didn’t matter and I had to wait! I asked to speak to a supervisor (stupidvisor), that person told me the same thing, we went round and round, since I wasn’t getting anywhere I asked for his supervisor (stupidvisor)(I didn’t refer to them as a stupidvisor, but that’s what I thought of them), I was connected to supposedly one higher up, she kept telling me the same thing !!!! that their policy was I had to wait until they got the equipment back and checked it over, I told her Kenneth said that was their policy, but he would forgo it, when I gave them the tracking number. She continued to state I had to wait !!! I told her that was not acceptable, I again told her I was told by Kenneth on Dec 26, all I had to do was supply them with the tracking number. FINALLY after a long silence she asked me to hold, after many many minutes, she came back and said she had checked with her superiors and they would refund my money within 1-7 business days. I didn't not have any probs with the service as I recall and would have happily kept the service if my 24 months had run continually till the end of 24 months, even if I had to pay for the reinstallation, but this company hughesnet Is a bunch of LIARS, DECIETFUL, DISHONEST, AND THE CUSTOMER SERVICE IS NON EXISTENT! they DO NOT accept responsibility for what they representatives/agents promise ! ! I belong to numerous groups on Facebook, with tens of thousands of members that travel /move every 4-6 months and I have let them know about the HORRIBLE policies and interactions with this company.

6 years ago

star star_border star_border star_border star_border

Alan Yates

They suck, they suck, they suck. Lies, lies lies. Try calling 866-347-3292. They wont answer. I REFUSE to pay another dime, I will NOT pay another payment to these lousy SOB's. I have service that is WORSE than 1990 when I was on a modem. Go ahead butt faces, report me to the credit bureau. I have already filed complaint with the BBB and my Congressman about your lies and fraudulent claims about high speed service. Hey, Once again, you wont get another dime from me, come get this crap out of my yard and house. Or wait a few days and you can find it next to the county road waiting to go to the land fill!!!! You dishonest idiots!!!!

7 years ago

check_circle

Review Source

star star star star star_border

Megum Povsha Bozeman, MT

The service is reliable and the price is better than a few of the other companies that I have previously had service with in the past. Their data speeds are amazing for my location. And the service representative I spoke with was super friendly and so was the installation guy.

2 years ago Edited February 23, 2022

star star_border star_border star_border star_border

Paul Frizzell Battle Creek, MI

Worst internet service I've ever had. It is slow, limited to a package of data so you have to by tokens every month, and expensive for what you get. I switched to Starlink 2 months ago no complaint so far and much better than Hughes net!!!!!!!

9 months ago

star star_border star_border star_border star_border

Lee Meszaros Zillah, WA

Crappy internet worse customer service. Drilled multiple holes in my roof. Roofed leaked ( newer roof) Came out and didn't fix it. Called again sent someone out and they did NOTHING. Found another rural provider. 2 yrs. Of hughes garbage customer service and throttled internet they can f. off

9 months ago

star star_border star_border star_border star_border

Lesley KS Waynesboro, VA

Slow, glitchy, too expensive for what they provided. On top of that they allowed/condoned an unprofessional relationship between the technician and a widowed elderly customer. When reported, nothing came of it for almost 2 months and nothing has changed even after the technician was informed of the complaint.

10 months ago

star star_border star_border star_border star_border

zach perry IA

Worst internet provider ever told us it’ll be month to month payments and that could cancel anytime without any fees then go back and tell us we have to pay 400 to shut it off and more to have a tech come out and take everything out they lie and the router works for a whole day that’s its

10 months ago

star star_border star_border star_border star_border

Blop McBloppy Gilroy, CA

Terrible internet service and terrible customer service. Very slow internet. We experienced constant buffering. You cannot do any wi-fi calling at all. When I called to get credit for some days when I had no internet at all because the modum died, I was told it was not their fault and I was hung up on. I also never received the replacement modum, that I had to pay to ship to me. They have exorbitant cancelation fees. It's honestly a scam.

1 year ago

star star_border star_border star_border star_border

Victrese Jones Houston, TX

This internet sevice is absolutely horrible. It’s not high speed at all and after about two weeks you have no data to do anything online. Internet will not work thennnn they offer you tokens to buy to get your internet running faster. If I’m already spending 100$ on internet that doesn’t work there is no way I’m wasting money on tokens . I do not recommend HughesNet

1 year ago

star star_border star_border star_border star_border

Geraldine Roark Jeffersonville, IN

I hate Hughes net service and I can’t download a movie or get on my tablet to watch videos or music videos. They aren’t cheap and they just keep getting slower and slower. I try to watch movies at nite because I live with a lot of pain and they aggravate me for slowing it down so much and it buffers so much it just makes me mad. The people you speak with are very polite and it’s not their fault ,it’s the company’s fault.

1 year ago

star star_border star_border star_border star_border

Laquandra Owens Oklahoma City, OK

Terrible service , They kept putting my service on autopay on their own without my permission after constantly telling them I don’t approve of it. Representative are useless & never help you with your problem. They don’t like to provide their names & are unprofessional. I wouldn’t refer Hughes net to a dog ! The Service is garbage, they lie like you can connect multiple devices but you can not if you want them to work

1 year ago

star star_border star_border star_border star_border

Jesse T Portland, OR

Terrible customer service, called to cancel 3/21/23 and they said oh just suspend it just incase you need it and will waive all fees up to 90 days, after 30 days of being suspended 4/21/23 they charged my CC for rental equipment $26.25, So I called them to cancel and get a refund and was told they won't refund it because I called frustrated and if I wasn't frustrated then they would have refunded me. What a joke, place blame on the customer for being lied too and having to waste my time to call them to cancel a service because they lied to me. Would never recommend this company to anybody.

1 year ago

star star_border star_border star_border star_border

Elizabeth Pugliese

No star for hughesnet! Slow slow slow! Terrible customer service. Plus, after cancelled, equipment sent back, was still charged for equipment…….almost 300.00!!!! Upon calling, oh, they never received equipment. After giving tracking number, oh, yes they did receive equipment……..then why were we charged!?? Said to wait a month before money would be returned to account. Criminal. Watch out and DONT GET HUGHESNET!!!

1 year ago

star star_border star_border star_border star_border

Kjay Sorenson

Horrible slowest internet service. If you like buffering every 3 seconds then get Hughesnet internet service. I've had it for two and a half years because there is absolutely nothing else where I live which is in the middle of nowhere. I hope I live long enough to switch providers. It's also very expensive. And when I first got it they forced me to buy their router $400. No joke! They said if I wanted internet service I had to buy the router I could not use my own. What a monopoly. I give them credit for it rarely going down but that's the only thing that's good about them.

1 year ago

star star_border star_border star_border star_border

Cathi Squire

This is the worst service ever. Very very expensive. Was very new to this service when moving to a rural area. Nothing but satellite available. Of course, the sales rep will tell you how great it is. Can’t work from home and can barely watch TV. They promise at least 1 mob when your data runs out. Not true at all. I run speed test regularly and I’m lucky to get .08 on download. Such a rip off. And a long Contract. They really put the screws to me.

1 year ago

star star_border star_border star_border star_border

Wade Davis GA

worst company I have EVER dealt with. They are number 1 because the only people that use them like me have no other choice! Cannot stream, their idea of high speed equals 10 Mbs. poor modem looks a toy from Walmart and will not broadcast across the house, Poor speed, no customer service but one thing you will always hear when you call "SORRY FOR THE INCONVIENCE" If YOU HAVE ANY OTHER OPTION GO WITH THE OPTION!!!!!!!! Giving 1 star because that is as low as you can give

1 year ago

star star_border star_border star_border star_border

Jean-Marc Schaible Baltimore, MD

Zero stars!!! Garbage! Terrible service. Terrible customer service. They take advantage of areas that have no internet service to peddle their "internet service," then drive by and post an advertisement on your property. They charge a fee for cancellation during the contract time. Customer service is in an international call center that tries to sell you more when trying to cancel. Terrible. -10 Stars.

1 year ago

star star_border star_border star_border star_border

Mike Oberholtzer Redding, CA

My mom has it and I get on it at times.. she's in a 5th wheel and I'm in a mobile home beside her.. well it's 2 g and 5 g.. it works until you try to send a pic or watch a video.. if you do try to do one of those options.. it drops the connection.. 0lus it's constantly saying I'm connected withdrawn the internet..so what does that mean? We are in a very rural area.. but why its so inconsistent is the real issue.. you can be in the same spot .. online. It freezes up my tablet and i can't do much without it dropping the wifi connection.. very frustrating..

1 year ago

star star_border star_border star_border star_border

Carol King Westcliffe, CO

Had HughesNet for seven years and suddenly this month provider is claiming that I used all of the months data in three days. Data renewed on the 4th, by the 7th I had used all my data and I even bought more "tokens" which were gone in a day. So now, on Dec. 11, I have no more data. Internet crawls and no one at Hughes net has an explanation. I'm going to get a new provider.

1 year ago

star star_border star_border star_border star_border

darryl lancaster Houston, TX

Picture those people that call you up tell you that their social security and you got to pay this and pay that or you're going to go to jail well these guys probably got that stuff in their back room I've never been lied to so many times upgraded three times and I can't watch one show for no longer than maybe 10 seconds and buffering or loading or they're basically just a bunch of liars and I guarantee you if you get their service you're not going to like it

1 year ago

star star_border star_border star_border star_border

Lisa Karnes Saint Cloud, MN

I cancelled my instillation date and asked for a refund. Every time they were supposed to do the installation something came up. I got 2 different stories for the first installation date. They said his instillation at another residence was taking longer than expected. Then the story changed to he had to get his kids. The next day it was cancelled by then stating the tech was injured. I finally said to cancel everything. Horrible company to try and work with.

1 year ago

star star_border star_border star_border star_border

Terri Sherrod Whittier, NC

They have outdated technology, extremely slow speeds, ridiculous pricing structure… I could go on and on. For the money, I would expect a good company with a captive rural audience to at least try to provide an adequate product. Remember, a lot o us who choose to live outside the “big cities” still work from home, have children in school, enjoy streaming services, etc. Why not do away with this cap and data token concept and reinvest in better equipment and coverage for your bread and butter customers?! Hey, you might actually be able to grow your busy with that concept!

1 year ago

star star_border star_border star_border star_border

Amber Pruitt Wetumpka, AL

This internet is the absolute worse along with the customer service, other than a few that has tried to help. I have asked multiple times to send out a tech, was refused, was told it could be fixed over the which we tried multiple times and nothing fixed it, asked for reimbursement and was refused that because my service was canceled 4 days prior. I do not recommend this service to anyone for the sole purpose it is horrible, not because I didn't get refunded but because it was not usable.

1 year ago

star star_border star_border star_border star_border

Tony Pou

I have a 2nd home in Puerto Rico, we use ATT as internet provider , they sold the company to Liberty international corp. Looking for an American company and being a resident of Virginia, Hughesnet from Maryland was perfect. Wow ! what a terrible mistake. Sign for 2 years, service is the worst I know, I am paying for service that I do not receive, call customer service report to them 1st of service, and also that my antenna was looking to south and I see all my neighbors antenna looking south west. I cannot use any of my device.

1 year ago

star star_border star_border star_border star_border

Sandra Cooper Calera, OK

F**" Hughes Net all day. Please don't waste your money with them! Awful connectivity; not reliable; customer service will blame everything else you own but Never their service provided. I absolutely hate it. In this age we need net accessibility, and HN can NOT provide it. They are the biggest scam. The only reason they show low turnover for members is because ITS A TWO YEAR CONTRACT and they **** you with termination fees.

2 years ago

star star_border star_border star_border star_border

Todd Tampa, FL

I agree with all the reviews that talk about poor service, and horrible costumer service. I finally got them to agree to release me from my contract for $170.00. That's a lot of money but well worth ending the nightmare called Hughes net. I am now using my cell phone as a hotspot it costs less and I have 100% better reception. So NEVER EVER sign up for Hughes Net you are by far better off using your phone as a hotspot!

2 years ago

star star_border star_border star_border star_border

Rock Wilson New York, NY

This is the worst company in America quite possibly and that's saying a lot. Our service NEVER worked. I wanted my money back. They came and tested it and said it was fine, yet I couldn't pull up anything on my phone while connected to it. I said "the only people this is fine for is you. Charging me for nothing." Then try to get it disconnected. Even when you AGREE TO PAY THE WHOLE YEAR FOR NOTHING. 15 Filipinos later and 2 hours later.........

2 years ago

star star_border star_border star_border star_border

Sue Hamilton, OH

This article is NOT a true assessment of this company! They have terrible customer service and their internet is always out or slow. Then they will try to price gauge you with data tokens, because you run out of data in your monthly service contract in a couple of days! STAY AWAY! Go to Facebook and search for Hughes Net group. You will see the real reviews for this terrible, corrupt company!

2 years ago

star star_border star_border star_border star_border

Cindy Fahey MN

We had a storm and lost power sio I cancelled the service until we could get everything repaired. They didn't cancel my service for 2 months and never paid me back. My husband had to call to get the service canceled, which is sad within itself. I could never get the money back even though I called again and again. I would never recommend this service to anyone. Especially women.

2 years ago

star star_border star_border star_border star_border

Raquel LeCesne

If I could give them a double ZERO I would. I have to mirror what others have said. THeir service does not work and when you call them, you have long wait times, get the run around, schedule service with technicians that don;t show up and then they charge you full subscription prices and fees to cancel. Hundreds of dollars to cancel for a service that has NEVER worked. This is egregious and I would join anyone else who wants to file a class action lawsuit. They are such a rip-off!!!

2 years ago

star star_border star_border star_border star_border

Kathy Rayfield Brookneal, VA

This is the absolute worse internet service and customer service I have ever encountered. It is the only option where I live. They have such slow speed my 55inch TV won't stream hulu. They won't put a router in that will work yet continue to charge me outrageous price. Then want me to buy tokens! WTF!! IM GOING TO RIP THIS SATILITE OFF THE ROOF AND THROW IT IN THE POND

2 years ago

star star_border star_border star_border star_border

Tree Longbranch, WA

Wow, everything that I have just read that other costumers wrote about Hugues.net is exactly the way that me and my family feels. We signed our ridicules 2 year contract only to find that we can't stand the service. Not once have anyone in our house sat down to watch something on T.V. and not gotten pissed off that there is constance buffering and or the signal goes completely out sometimes for just a minute or two and other times for maybe an hour. WHY is it that they are getting away with being such a crappy company??? I can't hardly wait to not have to deal with this company anymore!

2 years ago

star star_border star_border star_border star_border

Gayle Elizabeth, CO

Hughes internet is horrible!!!!!!! It is very slow. I had the highest data plan and would run out of data by just surfing the internet and using it for social media. They misrepresent things by using synonyms for things like unlimited soft data. Free installation. So in short they lie. If you don’t get the services you are paying for you should be released from your contract.Don’t go with this company they are crocks!

2 years ago

star star_border star_border star_border star_border

Steven Snow Baltimore, MD

HughesNet is the worst internet provider in the world, do not listen to any review above 1 star as it was most likely written by a bot or someone paid to leave the review. Their connection speeds are nowhere near what is advertised becaused of the ping delay (the time between the upload of a request and the recieval of the information requested), which is never mentioned. I usually get around 9000ms of delay on average with internet speeds dipping to the KB range most of the time. Absolutely attrocious, would give 0 stars if I could

2 years ago

star star star_border star_border star_border

Michelle Aguillo OH

I have only ever had internet access about 50% of the time. Definitely no internet what so ever if it rains, snows, or over casted sky. Do not get this service if you reside in a mobile home park or surrounded by…well; anything at all!

2 years ago

star star_border star_border star_border star_border

Randy Hicks IL

ZERO STARS!!! It should be illegal to advertise HughesNet as "High-speed Internet"! This crap is slower than dialup. Constantly dropping service, slow load speeds, inoperable for the most part when it's raining, crashing modem ........ The list of negatives could go on forever!! I hope to be moving by the time the contract is up. Try anything else before getting stuck in a contract with this company!!! Once again, ZERO STARS!!!

2 years ago

star star_border star_border star_border star_border

Melony Snyder Wharton, TX

Terrible service. Charge for EVERYTHING! High fees to cancel, charge for equipment pick up after you cancel because they hire 3rd party people. If you don't want to pay the $100 for the tech or the $300 for the equipment no-return fee, you have to climb on the roof to take it all down yourself. I am a disabled vet, live a lone with 3 young kids and they STILL expected me to do it! After explaining I couldn't do it, they agreed to lower it to $50! Shouldn't be a charge at all after dealing with such bad service!

2 years ago

star star_border star_border star_border star_border

nissan leaf Phoenix, AZ

DO NOT get contract with Hues net DO NOT sign a contract with hues net. They put you in a two year contract for a reason. The service sucks and it will be your fault,your area and you won't be able to cancel service. DON'T Sign the contract. Tell hues net you want service but no contact. You will regret it. Im stuck with 18 months of service due to signing a contract. Don't get a contract. Think about it why are they putting you on a contract so you cancel crappy service they still get paid.

2 years ago

star star_border star_border star_border star_border

Lola. Jean Bago Orlando, FL

I know that they have the worst network there is. From day one I can not even watch a show on tv for it keeps on trying to catch up the little wheel keeps on turn every 1/2 mins . They do it so up have to up grade. I wound not recommend them to anyone. They suck and I’m turning it off why would anyone want to pay for this bs. Then if you cancel early they expect you to pay it anyway well I got new for them I’m not going to pay them any money why I should I you can’t use there service so why do they expect you to do . they suck bad

2 years ago

star star_border star_border star_border star_border

Bill D Mechanicsburg, PA

I can't imagine how anyone, anywhere who has had this provider would give it 5 stars. I gave this one star only because there is no lower rating available here. The service is horrible, the internet is deathly slow (when it works), the data caps are a throwback to the 90s, and the fees to cancel the contract are absolutely criminal. And now, since Starlink is widely available, there is absolutely no reason for anyone to consider signing up for this abysmal internet service.

2 years ago

star star_border star_border star_border star_border

Chara Meyer Minneapolis, MN

My husband and I were recommended to go to Hughes net when we moved to our new home, and the internet service was absolutely terrible for the top notch package. Our streaming services took forever to load, and when they did, the video/ live stream would glitch and not catch up. The gigs we got from Hughes were not worth the price each month for how often we need to use our internet. We now are paying $100 LESS for faster internet service and unlimited gigs/ data with Specturm.

2 years ago

star star_border star_border star_border star_border

Hoyt Bryson City, NC

Oh what a rip off. This thing is as slow as pouring syrup out of a bucket. These people could not straighten out an earth worm. No one and I mean no one can figure out what language they are speaking. I just cut them loose and had to pay out the a**. Tomorrow I will be installing StarLink and I hope Elon Musk puts them out of business. They darn sure deserve it. Wish there was a big fat zero on the ratings.

2 years ago

star star_border star_border star_border star_border

Lalana Powell Lexington, KY

Terrible, expensive, very slow speed (less than 5 most of the time. Every time a technician was called, we'd be on the phone for 30 minutes plus to get us up to just under 10 if we were lucky. The next day, it would be back to 2 again. When I called to cancel, they assured they could get it faster and even offered to cut the price in half. Not having it! They are the worst!

2 years ago

star star_border star_border star_border star_border

Michael Fowler Northwood, ND

Awful. If you have ANY other option, go with it. Expensive, slow, continuous hidden charges that weren’t agreed upon, automated and scripted customer service. Every time I called with a complaint (which was far too often) their responses were completely scripted which would leave me even more frustrated. Ran out of data every month after less than a week. Since the beginning of our service we only streamed on one tv because of this and it still would be gone. Less than a week for $100/month. Garbage. -Upset past customer

2 years ago

star star_border star_border star_border star_border

Cary Moran Chicago, IL

Worst internet I have ever had. Dial up was more reliable. Every time you call customer service they placate you but NEVER solve the issue. They sent a tech out one time. Charged us. And he was supposed to return but never did. We have been paying nearly $100/most for service we can barely use. We use the data on our phones because we cannot access our internet. Do not waste any money on this company. They should be taken down for false advertising.

2 years ago

check_circle

Review Source

star star_border star_border star_border star_border

Brandy Bauska Seattle, WA

If I could give a 0 for this review I would. It is the ABSOLUTE WORST SERVICE EVER! They charge you $109 f9r 75 gigs that last about 4 days! Their web site hasn't worked in 2 months and the $100 rebate is a lie. I never received it and they claimed it was because their web site wasn't working. Now I'm roped into a 2 year contract that the customer service agents refuse to let me out of. They talk in circles when I call them or just hang up on me. I HATE HUGHSNET!!! DO NOT GET THIS SATELLITE. GO WITH ANY OTHER NETWORK

2 years ago

star star_border star_border star_border star_border

carlos castaneda Meridian, ID

If I could give them less stars I would. Terrible experience from the start they got my email wrong so I never got the contract in writing. they never quoted me if I could buy the equipment versus leased the equipment and they were not clear of the termination costs. I was completely unhappy with the service. And they stated that my router was at fault. The service never met my expectations I wasn’t able to download without buffering or took very long time to download any data. My advice, do not ever use this service. There are many others available and new ones coming like Starlink.

2 years ago

star star_border star_border star_border star_border

Leo Henderson Auburn, IL

Put up with lousy service for the 2 years and cancelled after much hassle. Person needed a lot of reasons for me cancelling. Told me I hadn’t called complaining in over a year. Complain to who and why? They couldn’t straighten out anything before. Waiting on return box but have their ability to get any money from me cut off. Wife said she’d return equipment because I was going to put it in recycle. Putin must own. Pond scum.

2 years ago

star star_border star_border star_border star_border

matt Fort Worth, TX

It never did work. I canceled a few days after i had it hooked up and just got a bill for $200. The customer service at HughesNet is the worst i've ever had from anyone. I don't mind paying for service that i have purchased if it works, yet it didn't. Think twice before using these guys. No internet sucks but paying for it and still not having it is worse.

2 years ago

star star_border star_border star_border star_border

gary mccarty Richmond, KY

First, no such thing as a free installation. Just assume its going to cost $250 or more. Then you have to deal with super slow speeds and horrible service. After our contract was up, we called and canceled service - but they kept billing our credit card! Had to cancel my credit card, then they turned our account over to a collection agency. Horrible company, awful people to deal with. STAY AWAY!!!!!!!!!!!!!!!!!! DONT SIGN UP!!!!!!!!!!!!!!!!!!!

2 years ago