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4.1

Overall Score

Author: Kaitlyn Short

LAST UPDATED: October 29th, 2024

Founded in 2013, Privacy Patrol is an identity protection company that offers monthly subscription plans, identity recovery insurance, and a variety of other identity theft protection services.

In terms of services, the company provides identity theft restoration services, an internet monitoring service, identity theft monitoring services, a lost wallet service, up to $25,000 in identity theft insurance, and more.

Additionally, Privacy Patrol, according to the company's website, offers an Early Warning System that "watched hundreds of financial and non-financial data sources" in order to find early warning signs of identity theft.

Read on to learn more about Privacy Patrol's identity theft protection services and to see customer reviews. 

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The Good

  • Identity Protection Plans
  • Early Warning System
  • Money-Back Guarantee
  • Monitoring Services

Identity Protection Plans

Privacy Patrol offers three separate identity protection plans to consumers: one for individuals, one for couples, and one for families.

Privacy Patrol's family plan account provides coverage to everyone living at one address. Additionally, the couples plan account covers two people who reside in the same location.

The company's identity protection plans start at $12.95 per month. Each plan is designed to protect customers' personal data and other personal information and includes 24/7 identity monitoring, full restoration services, lost wallet services, and a no-deductible insurance policy. 

Early Warning System

The company offers an Early Warning System that is designed to detect potential identity theft threats before they can occur. According to the company's website, "this system includes name and alias monitoring, phone number monitoring, and address monitoring." 

Money-Back Guarantee

Privacy Patrol provides a 30-day free trial on all of its offered plans, as well as a 30-day money-back guarantee policy.

If a member is not satisfied for any reason with the company's identity theft protection service, they can contact Privacy Patrol within 30 days of purchase to receive a full refund.

Monitoring Services

Privacy Patrol offers a number of monitoring services that aim to reach the average customer's expectation of privacy and security.

These services include credit monitoring from all three major bureaus (Equifax, Experian, and TransUnion), 24/7 internet monitoring, and social security number monitoring.

In the event that suspicious activity is detected, the company will issue a fraud alert to the customer.

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The Bad

  • Lack of Recovery Services
  • Limited Insurance
  • Limited Website Information

Lack of Recovery Services

When it comes to identity recovery, Privacy Patrol is not of much assistance. Unlike many other identity theft protection companies, Privacy Patrol does not offer help with personal, financial, medical, criminal, or tax identity restoration. 

Limited Insurance

Privacy Patrol offers up to $25,000 in identity theft insurance, which is better than nothing but significantly pales in comparison to the $1 million insurance coverage offered by many other companies in the identity theft protection industry.   

Limited Website Information

Privacy Patrol lacks some information on its website regarding its money-back guarantee qualifications, whether or not it provides a mobile app, whether or not it offers to help with pre-existing identity theft conditions, and so on. 

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The Bottom Line

Privacy Patrol offers monthly plan options for individuals, couples, and families. The company also offers a good money-back guarantee policy, and comprehensive identity monitoring services. Privacy Patrol also provides lost wallet services, an Early Warning System, and full restoration services to all consumers.

In terms of customer service, Privacy Patrol customers can contact identity theft experts at any time in an event of an identity theft emergency.

Overall, the identity theft protection service strives to protect customers' personal information and data. However, the company's personal recovery services are lacking, its insurance coverage is limited in comparison to what other companies in the industry offer, and it lacks some information on its website regarding its services.

Those who want more identity theft protection services or who want to receive a higher amount in identity theft insurance may want to look elsewhere within the industry for that coverage.

Potential customers are encouraged to conduct their own research and contact the company in order to see if Privacy Patrol's services are right for them. 

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Star Rating

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2.3

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39 Reviews

Review Breakdown

5 grade

26%

4 grade

8%

3 grade

0%

2 grade

0%

1 grade

67%

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Dan Clayton Sioux Falls, SD

I have been a member for 7 months. They called me 2 weeks ago to let me know that my information had been detected on a black market website. Sure enough, i got a letter from my bank 2 days later that there was a breach of some client's information. Privacy Patrol froze my credit before anything bad could happen. Thank goodness..

8 years ago

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Sara Fontana Louisville, MS

Got my welcome packet in the mail just 4 days after placing my order. Great peace of mind for a good price. Thanks!

8 years ago

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Sean Costellano Rutland, VT

Called to cancel because we are cutting some expenses. The rep was very helpful and polite.

8 years ago