Select Home Warranty: Read 3,955 User Reviews From Real Homeowners

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Verified Customer

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Hyung Houston, TX

My realtor recommended it and it wasn't very expensive. Last year I didn't use it but this year I've used it twice. They had a quick response.

6 years ago

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Verified Customer

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Cathy San Antonio, TX

Need better companies to serve their customers. I'm still waiting on our washer to get fixed, they've been waiting on a part to come in for 3 weeks.

6 years ago

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Verified Customer

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Nooruddin Conway, AR

It takes a long time to get customer service. There's no fast response. They need to listen to complaints and determine the problem so it doesn't take that long time.

6 years ago

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Verified Customer

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Anthony Hollywood, FL

I've had no problems with them. When I called and they didn't have someone available to fix it, they provided cash.

6 years ago

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Adedamola A Opalade

This is by far the worst company I have ever dealt with. DO NOT waste your money on Select Home Warranty because they will take your money and leave you stranded when you actually need service. I paid $2,200 for their so-called "home warranty" and filed a claim for my stove repair. What did I get in return? Lies, broken promises, and complete frustration! Over a month of waiting, and no one showed up. Every time I called, they said a technician was coming—but no one ever came. When they finally sent a technician, he was completely unqualified and did absolutely nothing! I stayed home just for him to waste my time. No report was ever submitted, and Select Home Warranty did nothing about it. After countless calls, I finally told them to cancel my policy since they were clearly not going to help me. Yet, they still had the nerve to keep my money! This company is a fraud. They take your money and disappear when you actually need them. I even filed a dispute with my credit card, and Select Home Warranty lied about providing services when they had done absolutely nothing! They are dishonest, unprofessional, and a complete waste of time and money. Do yourself a favor—RUN in the opposite direction and find a real home warranty company that actually honors its contracts. If I could give them negative stars, I would.

9 months ago

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Michelle McDaniel

DO NOT SELECT THIS COMPANY! We recently bought our first home, and Select Home Warranty has been a complete nightmare! My title company sent out the year premium and had to cancel the check because the warranty company claims they never received it, they reissued it requiring a signature, and again the Select Home Warranty claims they never received it even though I have the name and date of them receiving it. It has now been 6 weeks since closing on my home and they still have yet to issue a policy for me. I have called and been told I have an active policy, then I try to log in to the customer portal, and it says I have no policy, so I call back in and surprise I don’t have an active policy…I spoke to all the departments for more than 5 hours trying to get a resolution and they kept passing me off to someone else, don’t bother asking for a manager because they have to schedule a call for you and that never happens. Billing will tell you after they actually receive your payment in addition to the 30 day waiting period it also takes an additional 3 weeks for them to even start your policy. Also if you don’t have service receipts for your equipment for a minimum of 6 months they won’t even cover it if it breaks! Do yourself a favor and skip this NIGHTMARE of a company! Any other company would be better I guarantee you!

11 months ago

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jn M. Avon Lake, OH

Moe was awesome and still is awesome. His professionalism and energy are what made me decide to select SELECT HOME WARRANTY for my needs. His attention to the details of my needs and not simply reading from a script.

4 years ago

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Joseph Alcorn Detroit, MI

I dealt with Jonathan Sullivan and the experience was awesome, he was friendly yet professional and was able to provide me with the plan I needed in a matter of less than 5 minutes. Would most definitely recommend

4 years ago

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Aekyong Gan El Cajon, CA

I was able to purchased my home warranty helps of Ray Sanders . He was very professional and he understood what I want . He knows the product!! I have a friend needs home warranty insurance and I will referral to him .

4 years ago

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Spencer Kilgore Fishers, IN

Jake hill was very friendly and professional. He had me set up with the best plan for Select Home Warranty in no time at all. He even hooked me up with the veteran discount. Thanks SHW and particularly Jake!

4 years ago

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Mary Carlsbad, CA

Moe Hanley was very nice on the phone, not pushy at all, which I experienced with the other companies. His offer was excellent, he was very nice and explained all options to me, again without making me feel pressured.

4 years ago

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Alanna McCain Ocean Springs, MS

Compared Select Home Warranty to my existing company and others and by far Select Home Warranty has the best coverage options and price! Blake was extremely helpful in helping me navigate and save me even more money!!

4 years ago

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Jersey John Paramus, NJ

Peter G did an excellent job explaining the warranty and even added a couple of months at no charge. The Platinum Plan is the best value because we don't pick and choose what goes wrong and when.

4 years ago

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Jim Miller Rochester, NH

Noah C made the enrollment process easy and painless. He was extremely professional and offered options that he thought were good for me. The entire process was completed in a short amount of time.

4 years ago

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Marissa Chapman Colorado Springs, CO

Jake was great! Answered all of my questions and gave me additional info as this is our first home! We decided to choose this company due to his great customer service and he did not pressure us into purchasing. Big plus!

4 years ago Edited September 14, 2021

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Donna Waford Cincinnati, OH

Very friendly and I feel Iike I got a very good deal. Signing up was quick and easy. The policy will cover all the things that I need covered. My last company did not include a lot of things so I'm happy.

4 years ago

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Geary Franklyn San Diego, CA

The ease of working with Greg with straight forward answers was refreshing. Great job looks like a great policy. As we all know we will see when and if it’s needed. Nice to know everything is covered! Thank you

4 years ago

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Home warranty products Flower Mound, TX

Bruce helped me with all my questions. He was very knowledgeable about his product and very patient with me. I was impressed with that they had to offer versus other home warranty companies.

4 years ago

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Barbara Reamer Nevada City, CA

Steven K was very helpful answering all our questions about Select Warranty , and was able to get us a very good deal on our contract. We are very happy with his customer service.

4 years ago

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Stephen Moore Ankeny, IA

I spoke to a rep named Greg and he was very helpful and patient as I tried to determine which coverage and what length of coverage was right for me. Positive experience for sure.

4 years ago

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Franchelle Coleman Flint, TX

Ryan B was excellent!!! He was polite, courteous, informative and was an all around nice person to deal with in a frustrating day I was having. Thank you Select Home Warranty !!!

4 years ago

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Robert Rude Las Vegas, NV

Bryan O did an excellent job of informing me of what benefits that came with the homeowners plan plus he thanked me for my service in the military and included discounts for six years of warranty! Thanks much.

4 years ago

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Brandy V Wilmington, DE

I am a new customer and I worked with Lucas S. Lucas is very informative and patient in answering all of my questions. I’m hopping that I picked the beef company to share with my family and associates.

4 years ago

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Michael Williams Placerville, CA

Was assisted by Mark J who was very professional and provided me all pertinent information. Was very happy with the customer service and his patience as I figured out details on my end.

4 years ago

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Troy Peterson Liberty, MO

Sam M. called me right away. He was very friendly and able to answer all of my questions. Sam absolutely was a positive influence on my decision to use Select Home Warranty.

4 years ago

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John O Charlotte, NC

I spoke with Bruce A today and he was thorough, accurate and to the point. He worked out a payment plan with me and I look forward to being a select warranty customer in the future

4 years ago

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Joseph D Tama Lakewood, NJ

I was handled professionally by your rep and offered all the plans available. He explained in easy to understand terms and all finances situation easily comprehended. Good staff!!

4 years ago

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Renee Winchester, CA

I signed up for this company. I haven't submitted any claims yet, but the agent, Sam M was so professional and patience that decided that I didn't need to do anymore shopping around.

4 years ago

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Lorraine Allison Sun City, AZ

Mark was very helpful. He offered me very great options but I chose the one I can afford at this time. I actually did a comparison with other home warranties but this one seems the best choice. Thanks Mark.

4 years ago

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Kacey Seabold Spring, TX

Bryan was quick & to the point on the coverages and cost & found me the best rate I could've ever wished! Excellent service & I have no doubt if I have to file a claim the process will be just as easy!

4 years ago

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C MILLER Madras, OR

Sol was great! Shopping for a plan was frustrating and he literally made it the easiest thing I did all day. Plus, he matched me to a plan that saves me a TON of money. THANK YOU SOL A.B!!

4 years ago

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Allan Lozano Nampa, ID

Steven K. made the process beyond simple. When buying a home, you have to call a ton of different places to get your home ready and this was by far the easiest process so far. Killer job!

4 years ago

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Kurt Van Cleef Tampa, FL

Jeff S. was excellent, very clear and direct on the options and plans with Select Home Warranty, and laid it out in a format I could make an informed decision on the best plan for me.

4 years ago

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Tani Kennon Stevensville, MI

Isaac M. was extremely helpful in guiding me through the process of choosing the right plan for my needs. I have compared prices with other companies and find this to be the best fit.

4 years ago

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FRANK MALLARD Palm Bay, FL

I spoke with David W. and he explained the workings of Select Home Warranty. David got me a great price (Veteran, Senior) and answered all my questions. There was no pressure.

4 years ago

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Dianne Walton Fort Myers, FL

Very happy talking to Barry W. who put me at ease and explained everything so I understood what I was signing up for! Very nice a knowledgeable young man! You are very lucky to have him on your team. Dianne Walton

4 years ago

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cheryl kuck Tennessee Ridge, TN

Bruce was very helpful. He explained what was covered and the prices for several years. Wish I could have paid more for longer though. He got me several discounts like the senior plan.

4 years ago

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Taylor Michael Jacksonville, FL

Moe was great and really listened to what I was looking for and offering what best fit. I will be a life long customer because of the customer service that I received today. Thanks again Moe!

4 years ago

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Paula Arbadji Annandale, NJ

Just signed on today after doing considerable research. Salesman - Sam was very attentive to my requests. Given discount for being a teacher - looking forward to using this company

4 years ago

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Robbi Messenger Escondido, CA

Jake H. was very informative and listened to my questions and assured me that the problems I have had with a different home warranty would not happen with Select Home Warranty. I was very happy with his service Thank you

4 years ago

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Anthony Simeone Cape Coral, FL

Sol AB explained all of the program options thoroughly . He was friendly, professional and answered all my questions. He actually made the process easy. I'm glad I called Select.

4 years ago

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GREGORY PROCTOR Jacksonville, NC

I'm very happy with the warranty I received. The agent Steven K. was very helpful and accommodating, while working with me to get me on board. to make it possible to have as much covered at a reasonable cost. Thanks

4 years ago

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V Griffin Dacula, GA

We were searching online for a company to select. Ed C. gave us a call, answered all of our questions, and helped us get set up with a warranty that was best for our needs. Thank you Ed.

4 years ago

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Tony Daher, DDS La Verne, CA

I'm impressed by the type of coverage compared to the price. The representative " Daniel C." a very professional and courteous person I'll give him not 5 stars but 10. Excellent keep up the good work .

4 years ago Edited September 14, 2021

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A B Oakland, CA

Alan S. was very helpful and responsive. He answered my questions and concerns. I'm rating 5 star for quality of products or service although I haven't yet needed to use their services or vendors for repairs yet.

4 years ago

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Mohsen J Sanawi Sacramento, CA

Although I have not used the service yet for I just signed up with Steven K., I believe he tried to provide me with the best policy available and he did. I appreciate his professionalism

4 years ago

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Ed Walker Daytona Beach, FL

Ray seemed very nice and knowledgeable as well as honest.I appreciate that. I am a 64,year old senior Army Veteran with 2 young sons. Thank. Ed Walker

4 years ago

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Susan Vines Phoenix, AZ

While I am very satisfied with Barry's customer service, I have not had anything to measure against such as a claim, etc. in order to give much more of a rating. I do believe it will be amazing though!!

4 years ago

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R K Waterbury, CT

What I like best about the company is the customer service. When I spoke with customer representative George S., he was very informative about the plan I selected which made me feel at ease with my selection.

4 years ago

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Gwynn Meissner Waco, TX

David W. did a good job explaining the service, and was very helpful. I haven't used the service yet, but hopefully I will be pleased when I do. I can't rate the service yet since I just signed up. Thank you

4 years ago

Select Home Warranty Reviews