Secure Home Warranty
Is This Your Business?Author: Kalicia Bateman
Attention: Secure Home Warranty is no longer in business.
Secure Home Warranty closed its doors in 2017 due to customer complaints, unreliable service, and consistent claim denials.
Headquartered in Philadelphia, Secure Home Warranty provides comprehensive appliance and system coverage as is shown in its three available plans. The company is very new to the home warranty scene with not even a full year in business yet. With that aside, Secure Home Warranty does offer comprehensive coverage with 17 appliances and systems, and 15 options items. It also offers a 30-day money-back guarantee to new customers from the time of purchase; however, pricing information is not listed online nor is its service area.
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Pros
- Comprehensive Coverage
- 30-Day Money-Back Guarantee
- Promotional Offers
Comprehensive Coverage
Secure Home Warranty offers three plans, the Elite Plan, the Core Plan, and the Appliance Plan. Although items covered vary for each warranty plan, it does provide a comprehensive list of items covered. Optional coverage is available for specialty items such as a well pump, lawn sprinkler system, and a pool or spa.
30-Day Money-Back Guarantee
A great feature of Secure Home Warranty is its 30 day full refund policy from the date of purchase. This gives you a month to decide if its warranty coverage is right for you and your home needs.
Promotional Offers
On its website, Secure Home Warranty offers two months of coverage and a $100 voucher when requesting a quote and enrolling in a home warranty plan. This cost savings makes it competitive among other home warranty companies, especially if you're looking for a good deal.
Cons
- Pricing Information Not Listed Online
- Limited Service Area
Pricing Information Not Listed Online
Secure Home Warranty offers three plans: the Elite Plan, Core Plan, and Appliance Plan, with their corresponding covered items. Unfortunately, pricing information is not included nor the length of coverage. It is suggested to call the company directly for a free quote to learn more.
Limited Service Area
It is unclear as to the extent of Secure Home Warranty's service area. Customer reviews show that service is available in varying states across the United States. We recommend contacting the company directly to understand if coverage and service is available in your area.
The Bottom Line
Secure Home Warranty does provide its customers with many benefits such as its three warranty options and unlimited service calls; however, plan pricing and the length of coverage is not listed on its website. It also is unclear as to if Secure Home Warranty truly is nationwide or if service is limited to specific states. In order to gain a better idea if Secure Home Warranty will meet your appliance and service warranty needs, we recommend contacting the company directly for a free quote. This will allow you to better understand how the pricing compares with its competitors, even with its promotional offers.
