OneGuard: Read 2,097 User Reviews From Real Homeowners

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Verified Customer

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Hank Bochenski Surprise, AZ

Very customer oriented! Ease of use. Service requests are easy to open. Excellent communications.

1 year ago

Reply from OneGuard

Dear Mr. Bochenski, Thank you so much for the 5 stars and wonderful testimony regarding your customer service experiences with OneGuard Home Warranties! Our top priority is your satisfaction and to provide best in class service, and we are happy to hear how pleased you are with the level of service and support you receive and appreciate the opportunity to assist with all your home warranty and home services needs. On behalf the entire team, thank you again for choosing OneGuard over the last 5 years! We truly value your loyal business and look forward to serving you in the future. OneGuard Home Warranties

Dec. 27th, 2022

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Verified Customer

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Susanne Vanness Sun City, AZ

Always great service over the phone and the repair people that come to fix my problem

1 year ago

Reply from OneGuard

Dear Ms. Vanness, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties over the last 13 years! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist and provide the peace of mind you deserve. Thank you again! We truly value your loyal business and look forward to serving you in the future. OneGuard Home Warranties

Dec. 27th, 2022

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Verified Customer

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Charlie Aranoff Scottsdale, AZ

Easy to deal with, fast and easy. Was able to schedule appointment when I needed it.

1 year ago

Reply from OneGuard

Dear Mr. Aranoff, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Providing prompt and accurate resolution with friendly service professionals is our utmost priority, and we are happy to hear how pleased you are with the level of service and support you receive. On behalf of the entire team, thank you again for choosing OneGuard over the last 2 years! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Dec. 27th, 2022

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Verified Customer

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Pamela H Duarte Tomball, TX

The service works when I need it. Most service providers have been efficient and helpful.

1 year ago

Reply from OneGuard

Dear Ms. Duarte, Thank you so much for the 5 stars and positive remarks regarding your customer service experiences with OneGuard Home Warranties! Our utmost priority is to provide a level of service that exceeds your expectations, and it is always our most distinct pleasure to assist you with all your home warranty and home service needs. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Nov. 22nd, 2022

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Verified Customer

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Steve Cochran Dallas, TX

Very fast with my request for service, and the contractors they use are excellent!!

1 year ago

Reply from OneGuard

Dear Mr. Cochran, Thank you so much for the 5 star review regarding your customer excellent service experiences with OneGuard Home Warranties and your contractors! Making it easy to request service and offering prompt and accurate resolution with friendly professionals is always our top priority, and we love the positive feedback and opportunity to assist you. On behalf of the entire OneGuard team, thank you again! We truly value your loyal business of 8 years and we look forward to serving you again. OneGuard Home Warranties

Nov. 22nd, 2022

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Verified Customer

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Jan McMurray Mesa, AZ

Compared with other companies, OneGuard actually answers their phones in a timely manner.

1 year ago

Reply from OneGuard

Dear Mr. McMurray, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Your satisfaction and maintaining responsiveness when you experience a breakdown is our constant priority, and we appreciate your wonderful remarks. Thank you again for the opportunity! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Nov. 22nd, 2022

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Verified Customer

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Don Tufarelli Sun City, AZ

Always responsive quickly to our needs. Knowledgeable in areas to fully understands our needs.

1 year ago

Reply from OneGuard

Dear Mr. Tufarelli, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Your satisfaction and maintaining responsiveness when you experience a breakdown is our constant priority, and we appreciate your wonderful remarks. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Dec. 1st, 2022

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Verified Customer

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Janet Massari Surprise, AZ

The tech people are very nice and prompt. They address all concerns. Phone people are courteous.

1 year ago

Reply from OneGuard

Dear Ms. Massari, Thank you so much for the 5 star review and sharing such kind remarks regarding your customer service experiences with OneGuard Home Warranties! Your satisfaction and offering prompt and accurate resolution with friendly professionals is always our top priority, and we love the positive feedback and opportunity to assist you. Thank you again for the opportunity! We truly value your loyal business of 13 years and look forward to serving you again. OneGuard Home Warranties

Nov. 22nd, 2022

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Verified Customer

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Rebecca Rocho Tempe, AZ

I have always had exceptional customer service, your team has gone above and beyond!

1 year ago

Reply from OneGuard

Dear Ms. Rocho, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Our utmost priority is to provide a level of service that exceeds your expectations, and it is always our distinct pleasure to assist you with all your home warranty and home services needs. On behalf the entire OneGuard team, thank you again! We truly value your loyal business and look forward to serving you in the future. OneGuard Home Warranties

Nov. 22nd, 2022

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Verified Customer

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Stephen Silverstein Rio Verde, AZ

Quick, responsive, efficient and completed the replacement process in a timely way

2 years ago

Reply from OneGuard

Dear Mr. Silverstein, On behalf of the entire team, thank you so much for the 5 stars and positive remarks regarding your customer service experiences with OneGuard Home Warranties! Your satisfaction is our number one priority, from the first call for service to the completed repair, and it is always our most distinct pleasure to assist you with all your home warranty and home service needs. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Nov. 8th, 2022

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Verified Customer

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Cynthia Pursell Carrollton, TX

Their customers service representatives are not very helpful. Their contractors are really hit or miss. Some are very good some are terrible.

2 years ago

Reply from OneGuard

Dear Ms. Pursell, Thank you for taking the time to write a review regarding your customer service experiences with OneGuard Home Warranties. Our top priority is customer satisfaction and providing best-in-class service to our valued members, and we appreciate the important feedback and the opportunity to assist with all your home warranty and home services needs. On behalf of the entire team, thank you for choosing OneGuard! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Nov. 4th, 2022

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Verified Customer

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Ingrid C Fuhrmann Scottsdale, AZ

Have received good service for years. Very professional and response is immediate.

2 years ago

Reply from OneGuard

Dear Ms. Fuhrmann, Thank you so much for the 5 star review and sharing such wonderful feedback regarding your customer service experiences with OneGuard Home Warranties! Our utmost priority is to provide a level of service that exceeds your expectations, and it is always our distinct pleasure to assist you with all your home warranty and home services needs. On behalf of the entire OneGuard team, thank you again! We truly value your loyal business of 22 years, and we look forward to serving you in the future. OneGuard Home Warranties

Oct. 24th, 2022

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Verified Customer

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Leon Tsylor Glendale, AZ

Everyone we had contact with were knowledgeable, friendly, and very professional.

2 years ago

Reply from OneGuard

Dear Mr. Tsylor, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Your satisfaction and ensuring seamless interactions with friendly professionals is our constant pursuit, and we love to hear about your experience. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Sep. 20th, 2022

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Verified Customer

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Daniella Phoenix, AZ

They sent someone out right away when my a/c went out and it's been running great since.

2 years ago

Reply from OneGuard

Dear Daniella, On behalf of the entire team, thank you so much for the 5 stars and positive remarks regarding your customer service experiences with OneGuard Home Warranties! Your satisfaction is our number one priority, from the first call for service to the completed repair, and it is always our most distinct pleasure to assist you with all your home warranty and home service needs. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Sep. 20th, 2022

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Verified Customer

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Lynda jorgensen Chandler, AZ

Prompt serviceknowledgeable friendly. Will recommend to anyone who wants a home warranty

2 years ago

Reply from OneGuard

Dear Ms. Jorgensen, Thank you so much for the 5 star review and providing such thoughtful testimony regarding your customer service experiences with OneGuard Home Warranties! Our top priority is to provide you with fast, friendly service that exceeds your expectations, and we are happy to hear about your experience. Thank you again! We truly value your business and recommendation, and we look forward to serving you again. OneGuard Home Warranties

Sep. 20th, 2022

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Verified Customer

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sandoval Sun City West, AZ

They've been consistently very good in their service and the repair companies they use.

2 years ago

Reply from OneGuard

Dear Sandoval, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Providing timely repairs completed by knowledgeable and friendly service professionals is our utmost priority, and we are happy to hear how pleased you are with the level of service and support you receive. On behalf of the entire team, thank you again for entrusting OneGuard with all your home warranty and home services needs! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Sep. 13th, 2022

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Verified Customer

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Carolyn Binder Buckeye, AZ

Ease of use with this company! OneGuard has been fantastic to work with for our home warranty.

2 years ago

Reply from OneGuard

Dear Ms. Binder, Thank you so much for the 5 star review and providing such thoughtful testimony regarding your customer service experiences with OneGuard Home Warranties! Your satisfaction is our utmost priority and we love hearing about your experience, and always appreciate the opportunity to help. On behalf of the entire team, thank you again for entrusting OneGuard with all your home warranty and home services needs! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Sep. 13th, 2022

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Verified Customer

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Chase Kincannon Austin, TX

So far every interaction has been handled promptly, professionally, and courteously.

2 years ago

Reply from OneGuard

Dear Mr. Kincannon, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Ensuring quality repairs are completed by knowledgeable and friendly professionals is our top priority, and we appreciate your positive remarks and the opportunity to assist. On behalf of the entire team, thank you again! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Aug. 30th, 2022

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Verified Customer

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Philip Gericke Sun City West, AZ

They cover so many things that the competition doesn't. All work so far has been excellent.

2 years ago

Reply from OneGuard

Dear Mr. Gericke, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! We strive to provide the most comprehensive coverage in the industry and best-in-class service, and we are ecstatic that you have chosen OneGuard as your home warranty provider. On behalf of the entire team, thank you again! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Aug. 31st, 2022

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Verified Customer

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Nichole Perez Surprise, AZ

They are quick when finding a provider and I love how so much is covered under the plan.

2 years ago

Reply from OneGuard

Dear Ms. Perez, Thank you for the 5 star review regarding your customer service experiences with OneGuard Home Warranties. Our top priority is your complete satisfaction and to make the process easy and hassle free while offering comprehensive coverage, quality repairs, and competitive pricing, and we sincerely appreciate the opportunity to assist with all your home warranty and home services needs. Thank you again for the opportunity! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Jul. 12th, 2022

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Verified Customer

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Karyn Weisman Glendale, AZ

Prompt contact with repair company and relaying contact information of repair company.

2 years ago

Reply from OneGuard

Dear Ms. Weisman, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Making it easy to request service and offering prompt and accurate resolution with friendly professionals is always our top priority, and we love the positive feedback and opportunity to assist you! On behalf of the entire OneGuard team, thank you again! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Jul. 12th, 2022

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Verified Customer

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Cherilyn Willden Mesa, AZ

Very helpful is finding a solution with our most recent experience with air conditioning fiasco

2 years ago

Reply from OneGuard

Dear Ms. Willden, Thank you for the 5 star review regarding your recent customer service experiences with OneGuard Home Warranties. Providing swift resolution by service professionals that are dependable and knowledgeable, is exactly what we strive to do, and we are happy to hear that this has been your experience. On behalf of the entire team, thank you again for entrusting OneGuard with all your home warranty and home services needs! We truly value your continued business and look forward to serving you again. OneGuard Home Warranties

Jul. 12th, 2022

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Verified Customer

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Bill Salvatore Gilbert, AZ

their phone service is excellent, always willing to help. Thank you, Bill Salvatore, with AZVHV

2 years ago

Reply from OneGuard

Dear Mr. Salvatore, Thank you for the 5 star review regarding your excellent customer service experiences with OneGuard Home Warranties. Our top priority is your satisfaction and ensuring seamless interactions with friendly professionals is our constant pursuit, and we love to hear about your experience. On behalf of the entire team, thank you again for entrusting OneGuard with all your home warranty and home services needs! We truly value your continued business and look forward to serving you again. OneGuard Home Warranties

Jul. 12th, 2022

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Verified Customer

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Jasmine Rosario Pearland, TX

For the most part oneguard is a good company. They had a non reliable contractor for TV mounts but overall I have had a good Fair experience

2 years ago

Reply from OneGuard

Dear Ms. Rosario, Thank you for taking the time to write a review regarding your customer service experiences with OneGuard Home Warranties. Our utmost priority is to provide best-in-class service and peace of mind to our valued members, and we sincerely appreciate the constructive feedback and opportunity to assist with all your home warranty and home services needs. On behalf of the entire team, thank you for choosing OneGuard! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Jul. 11th, 2022

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Verified Customer

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Debbie Brown New River, AZ

I've been waiting for my refrigerator to be fixed since December 18, 2021. Get very little status update communication from anyone!

2 years ago

Reply from OneGuard

Dear Ms. Brown, We would like to offer our personal assistance in the matter. However, we cannot locate a OneGuard service plan under the name provided. May we please ask you to forward the plan number or property address to customerrelations@oneguardhw.com? Thank you for your time and consideration. OneGuard Home Warranties

Jul. 5th, 2022

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Verified Customer

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Mark Peters Scottsdale, AZ

Excellent customer service, the representatives are friendly and knowledgeable

2 years ago

Reply from OneGuard

Dear Mr. Peters, Thank you so much for the 5 star review regarding your excellent customer service experiences with OneGuard Home Warranties! Providing prompt and accurate resolution with friendly service professionals is our utmost priority, and we are happy to hear how pleased you are with the level of service and support you receive. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jun. 27th, 2022

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Verified Customer

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KENNETH K HEBERT Mesa, AZ

Good experience with my 1st home with you last year. Just transferred 2 more homes, weel see soon.

2 years ago

Reply from OneGuard

Dear Mr. Hebert, Thank you so much for the 5 stars and providing such positive remarks regarding your customer service experiences with OneGuard Home Warranties! Your satisfaction is our number one priority, and it makes us extremely happy to hear about your experience. On behalf of the entire team, thank you again for entrusting OneGuard with all your home warranty and home services needs! We truly value your loyal business and look forward to serving you again. OneGuard Home Warranties

Jun. 28th, 2022

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Verified Customer

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Eric P Merriweather Cypress, TX

Easy to open service calls. They have a wide list of services and they seem to work well with there providers.

2 years ago

Reply from OneGuard

Dear Mr. Merriweather, Thank you so much for the 4 star review regarding your customer service experiences with OneGuard Home Warranties! Making it easy to request service and offering prompt and accurate resolution with friendly professionals is always our top priority, and we love the positive feedback and having the opportunity to assist you! On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jun. 27th, 2022

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Verified Customer

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Patty Mattlage Royse City, TX

Fixed my AC. Easy to get repairs fixed. So far they have covered all put issued.

2 years ago

Reply from OneGuard

Dear Ms. Mattlage, Thank you so much for the 5 star review regarding your recent customer service experiences with OneGuard Home Warranties! Your satisfaction is our number one priority, from the first call for service to the completed repair, and it is always our most distinct pleasure to assist you with all your home warranty and home service needs. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jun. 21st, 2022

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Verified Customer

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KI Jordan Phoenix, AZ

They are responsive to my concerns, follow up, and choose good professionals to fix things.

2 years ago

Reply from OneGuard

Dear Kl Jordan, Thank you so much for the 5 stars and providing such positive testimony regarding your customer service experiences with OneGuard Home Warranties! It is always our distinct pleasure to provide the most comprehensive coverage in the industry and best-in-class service, and we love the amazing feedback and opportunity to assist you with all your home warranty and home services needs. On behalf the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jun. 15th, 2022

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Verified Customer

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James Wilmer Scottsdale, AZ

great service and professional. They are east to work with, good communication and follow up.

2 years ago

Reply from OneGuard

Dear Mr. Wilmer, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Providing prompt and accurate resolution with friendly professionals is our utmost priority, and we are happy to hear how pleased you are with the level of service and support you receive. On behalf of the entire OneGuard team, thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jun. 13th, 2022

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Verified Customer

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Jon Bishop Richardson, TX

I think they did the best they could considering my hours of availability to get the work done.

2 years ago

Reply from OneGuard

Dear Mr. Bishop, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Providing prompt and accurate resolution with friendly service professionals is our utmost priority, and we are happy to hear how pleased you are with the level of service and support you receive. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jun. 13th, 2022

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Verified Customer

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Bren boose

Very quick response to request and repair man was very quick to analyze the problem and repair

2 years ago

Reply from OneGuard

Dear Ms. Boose, Thank you so much for the 5 stars and providing such positive feedback regarding your customer service experiences with OneGuard Home Warranties and our service contractor! Our top priority is your satisfaction, from the first call for service to the completed repair, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. On behalf of the entire team, thank you again choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Jun. 14th, 2022

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Verified Customer

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TIMOTHY PETERSON Sun City West, AZ

Communication related to service request inaccurately conveyed to sub contractor despite me telling OG rep 3 time what the issue was related to.

2 years ago

Reply from OneGuard

Dear Mr. Peterson, Thank you for bringing this information to our attention and allowing OneGuard the opportunity to review your situation firsthand, and also being so receptive to our conversation. Customer satisfaction is our top priority and to service our valued homeowners as quickly as possible, and we truly regret the frustration. We sincerely hope we have effectively addressed your concerns, and we are always available if we may offer additional assistance. Thank you again for your consideration and allowing OneGuard the opportunity to serve you. OneGuard Home Warranties

Apr. 25th, 2022

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Verified Customer

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Rodrigo Rodriguez

Fast service and friendly service, great at approving changes by service providers

2 years ago

Reply from OneGuard

Dear Mr. Rodriguez, Thank you so much for the 5 stars and providing such wonderful testimony regarding your customer service experiences with OneGuard Home Warranties! Your satisfaction is our number one priority, from the first call for service to the completed repair, and it is always our distinct pleasure to assist you with all your home warranty and home services needs. On behalf of the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Apr. 11th, 2022

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Verified Customer

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Diane Sullivan

Always send great companies to do the job. Wonderful and courteous tespnse when calling One Guard.

2 years ago

Reply from OneGuard

Dear Ms. Sullivan, Thank you so much for the 5 star review and sharing such wonderful comments regarding your customer service experiences with OneGuard Home Warranties! Your satisfaction is our utmost priority and we always appreciate the opportunity to provide you with service professionals for all your home warranty and home services needs. On behalf the entire OneGuard team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Apr. 12th, 2022

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Verified Customer

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Julie Diane Star

always on time and respectable friendly and knowledgable and show pictures of work done

2 years ago

Reply from OneGuard

Dear Ms. Star, Thank you so much for the 5 star review regarding your customer service experience with OneGuard Home Warranties! Providing timely repairs completed by knowledgeable and friendly service professionals is exactly what we strive to do, and we are happy to hear how pleased you are with the level of service and support you received. On behalf of the entire team, thank you again! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Apr. 12th, 2022

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Verified Customer

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Yvonne Pak Little Elm, TX

I have had 2 experiences that were not good due to the quality of your vendors. You provide good customer service, but the vendors you contract with are not that great.

2 years ago

Reply from OneGuard

Dear Ms. Pak, Thank you for bringing this information to our attention and allowing OneGuard the opportunity to review your situation firsthand. Your satisfaction is always our number one priority, and we sincerely apologize for the frustration. OneGuard has analyzed the diagnoses provided by both service professionals and confirmed no mechanical malfunctions were present with the electrical system. We have also left a voice message for you with our contact information if we may offer additional assistance. Thank you again for your consideration and allowing OneGuard the opportunity to serve you. OneGuard Home Warranties

Mar. 23rd, 2022

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Verified Customer

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Andrea Brinson Fresno, TX

Tje service was timely. The customer service is great. The price is affordable.

2 years ago

Reply from OneGuard

Dear Ms. Brinson, Thank you so much for the 5 stars regarding your great customer service experiences with OneGuard Home Warranties over the last 5 years! Our top priority is to provide a level of service that exceeds your expectations, and it is always our most distinct pleasure to assist you with all your home warranty and home service needs. On behalf of the entire team, thank you again! We truly value your loyal business and look forward to serving you in the future. OneGuard Home Warranties

Mar. 24th, 2022

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Verified Customer

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Richard Mize Houston, TX

They are very responsive to me. However the breakdown is the contractors they use. They very slow and comunication is non existent.

2 years ago

Reply from OneGuard

Dear Mr. Mize, Thank you for taking the time to write a review and share important feedback regarding your customer service experiences with OneGuard Home Warranties. Your satisfaction is our utmost priority, and we sincerely apologize for the frustration. We have reviewed the situation firsthand, and have confirmed the service request was successfully completed. Thank you again for your consideration and allowing OneGuard the opportunity to serve you. OneGuard Home Warranties

Mar. 23rd, 2022

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Verified Customer

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Linda M. Phillips Scottsdale, AZ

Their reps always answer the phone as opposed to going through automated Heaven.

2 years ago

Reply from OneGuard

Dear Ms. Phillips, Thank you so much for the 5 star review regarding your customer service experiences with OneGuard Home Warranties! Customer satisfaction is at the forefront of our priorities, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. We absolutely love the positive feedback and always appreciate the opportunity to help. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Mar. 25th, 2022

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Verified Customer

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Allan Miller Fort Worth, TX

Good customer service and the first couple of vendors I utilized have been professional and prompt.

2 years ago

Reply from OneGuard

Dear Mr. Miller, Thank you so much for the 5 stars and sharing such thoughtful remarks regarding your customer service experiences with OneGuard Home Warranties! Providing swift resolution by service professionals that are dependable and knowledgeable, is exactly what we strive to do, and we are happy to hear about your experience. Thank you again for choosing OneGuard! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Mar. 11th, 2022

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Verified Customer

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Juan F Concepcion Jr Scottsdale, AZ

Tech was extremely helpful and informative, he helped figure out the problem I was having

2 years ago

Reply from OneGuard

Dear Mr. Concepcion Jr., On behalf of the entire team, thank you so much for the 5 stars and providing such positive feedback regarding your recent customer service experience with OneGuard Home Warranties! Your satisfaction is our utmost priority, and it is always a distinct pleasure to assist you with all your home warranty and home services needs. Thank you again! We truly value your loyal business of 10 years and look forward to serving you in the future. OneGuard Home Warranties

Mar. 10th, 2022

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Verified Customer

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Cristina`Abazajian Houston, TX

One guard response has been very timely each time and contractors are very responsive

2 years ago

Reply from OneGuard

Dear Ms. Abazajian, Thank you so much for the 5 stars and providing such amazing remarks regarding your customer service experiences with OneGuard Home Warranties and your service professionals over the last 8 years! Our utmost priority is your complete satisfaction, from the first call for service to the completed repair, and it is our distinct pleasure to assist you with all your home warranty and home service needs. On behalf the entire OneGuard team, thank you again! We truly value your loyal business and look forward to serving you in the future. OneGuard Home Warranties

Mar. 11th, 2022

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Verified Customer

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joseph allan Queen Creek, AZ

Mostly OK But when the dishwasher died, I purchase a new one, but oneguard was not allowed to replace The old unit with the new one.

2 years ago

Reply from OneGuard

Dear Mr. Allan, Thank you for bringing this information to our attention and allowing OneGuard the opportunity to review your situation firsthand. Customer satisfaction and providing a level of service that exceeds your expectations is our top priority, and we sincerely regret the frustration. Please know we have confirmed a reimbursement has been processed on your behalf for the dishwasher replacement. Thank you again for your consideration and allowing OneGuard the opportunity to serve you. OneGuard Home Warranties

Mar. 8th, 2022

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Verified Customer

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Tony Leombruno Scottsdale, AZ

One Guard employees care very much about the consumer . The 3rd party and other circumstances play a part al@o

2 years ago

Reply from OneGuard

Dear Mr. Leombruno, Thank you so much for the 4 star review regarding your customer service experiences with OneGuard Home Warranties! Your satisfaction and providing a level of service that exceeds your expectations, is our number one priority and your testimony and the value you find in OneGuard is everything we strive for as your home warranty provider. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. OneGuard Home Warranties

Feb. 21st, 2022

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Verified Customer

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Ned Ammons Sun City, AZ

Always come through timely with vendors. Easy to work with and get service scheduled.

2 years ago

Reply from OneGuard

Dear Mr. Ammons, Thank you so much for the 5 stars and providing such amazing feedback regarding your customer service experiences with OneGuard Home Warranties! Making it easy to request service and offering prompt and accurate resolution by friendly professionals, is exactly what we strive for, and we always appreciate the opportunity to help. On behalf of the entire team, thank you again for choosing OneGuard for all your home warranty and home service's needs! We truly value your continued business and look forward to serving you in the future. OneGuard Home Warranties

Jan. 10th, 2022

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Verified Customer

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STACEY TALARICO Sun City, AZ

One Guard always provides the best customer service! They get someone out promptly each time.

2 years ago

Reply from OneGuard

Dear Ms. Talarico, Thank you so much for 5 star review regarding your customer service experiences with OneGuard Home Warranties! Customer satisfaction is at the forefront of our priorities, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. On behalf of the entire team, thank you for entrusting OneGuard over the last 6 years! We truly value your loyal business and look forward to serving you in the future. OneGuard Home Warranties

Dec. 23rd, 2021

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Verified Customer

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Margaret Graham Houston, TX

Repairman was polite and professional. He was on time and finished in a reasonable time period.

2 years ago

Reply from OneGuard

Dear Ms. Graham, Thank you so much for the 5 stars and providing such positive feedback regarding your customer service experiences with OneGuard Home Warranties and your service contractor! Providing timely repairs completed by knowledgeable and friendly service professionals is exactly what we strive to do, and we are extremely happy to hear how pleased you are with the level of service and support you receive. Thank you again for the opportunity! We truly value your business and look forward to serving you again. OneGuard Home Warranties

Dec. 21st, 2021

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Verified Customer

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Customer Maricopa, AZ

Took awhile to acknowledge that one of our calls was a callback and should not have been charged , this was resolved

2 years ago

Reply from OneGuard

Dear Customer, Thank you for the 4 star review regarding your customer service experience with OneGuard Home Warranties! Your satisfaction is our utmost priority and it is always our distinct pleasure to assist you with all your home services and home warranty needs. Thank you also for allowing OneGuard the opportunity to resolve your situation regarding your service call. We truly appreciate it and we look forward to serving you in the future. OneGuard Home Warranties

Dec. 22nd, 2021

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