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Landmark Home Warranty Reviews

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7.2

Overall Score

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Arthur and Trina Dawson

Very professional knowledgeable helpful and friendly

5 years ago

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Reply from Landmark Home Warranty

Dear Arthur and Trina,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Apr. 2nd, 2019

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David and PatriciaHill

They are prompt, courteous, and conscientious.

5 years ago

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Reply from Landmark Home Warranty

Hello David and Patricia,

Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5-star service on your refrigerator. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs.

Thank you,

Tiffany Nguyen
Customer Relations Manager

Mar. 9th, 2018

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star star star star star

JGoff

They have always handled what was needed with my coverage.

5 years ago

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Reply from Landmark Home Warranty

Dear JGoff,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Apr. 2nd, 2019

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star star star star star

Michelle

The whole experience was stress free fast and easy.

5 years ago

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Reply from Landmark Home Warranty

Dear Michelle,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Apr. 2nd, 2019

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star star star star star

TexasSwan

Customer Service was excellent - Pleased with this company

5 years ago

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Reply from Landmark Home Warranty

Dear Homeowner,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Apr. 2nd, 2019

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star star star star star

Merle Crow

Respectful, courteous, quick to get the help we need.

5 years ago

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Reply from Landmark Home Warranty

Dear Merle,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Apr. 2nd, 2019

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tomas sanchez Cedar Park, TX

sometimes they take a little longer and not everything is cover

5 years ago

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Reply from Landmark Home Warranty

Dear Tomas,

Thank you for taking the time to share your feedback. We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear more details on your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Mar. 26th, 2019

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star star star star star

Tim Thueson Boise, ID

Prompt and thorough response to all inquiries

5 years ago

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Reply from Landmark Home Warranty

Dear Tim,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home and hope to continue providing you with remarkable service. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Mar. 26th, 2019

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star star star star star

Michael Prescott, AZ

Always responsive and handle claims promptly

5 years ago

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Reply from Landmark Home Warranty

Dear Michael,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home and hope to continue providing you with remarkable service. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Mar. 26th, 2019

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star star star star star

J Mickelson Maricopa, AZ

Fair Claims Resolution, Fast Response, and great followup.

5 years ago

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Reply from Landmark Home Warranty

Dear J Mickelson,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home and hope to continue providing you with remarkable service. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Mar. 26th, 2019

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Mich

Requesting repair is easy and handled in a timely fashion

5 years ago

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Reply from Landmark Home Warranty

Dear Mich,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Mar. 26th, 2019

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star star star star star

Gigi Poulson

They are prompt and use great people to work with

5 years ago

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Reply from Landmark Home Warranty

Dear Gigi,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home and hope to continue providing you with remarkable service. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Mar. 19th, 2019

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star star star star star

Joe

Quick response and customer friendly Customer Service Reps

5 years ago

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Reply from Landmark Home Warranty

Dear Joe,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home and hope to continue providing you with remarkable service. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Mar. 19th, 2019

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Verified Customer

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star star star star star

john quintero

, best company available,fantastic service, fast response.

5 years ago

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Reply from Landmark Home Warranty

Dear John,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home and hope to continue providing you with remarkable service. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Mar. 19th, 2019

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Verified Customer

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star star star star star_border

Tom Gourlay

Fast reliable service. Competent repair work. Problem solved.

5 years ago

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Reply from Landmark Home Warranty

Dear Tom,

Thank you for taking the time to share your feedback. We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear more details on your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Mar. 20th, 2019

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Reza Panahi

Fast response on time good quality work. Why are you making me to write more

5 years ago

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Reply from Landmark Home Warranty

Dear Reza,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 1st, 2019

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Verified Customer

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star star star star star

Hana Reuber

They were fast and professional. Everyone was nice as well

5 years ago

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Reply from Landmark Home Warranty

Dear Hana,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 1st, 2019

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Verified Customer

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star star star star star

Diana Bustamante

They help with my situation immediately.

5 years ago

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Reply from Landmark Home Warranty

Dear Diana,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 1st, 2019

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Verified Customer

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star star star star star

Michael

Good customer service and good prices fast service

5 years ago

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Reply from Landmark Home Warranty

Dear Michael,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 1st, 2019

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Verified Customer

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star star star star star

JEFFREY BARTON

very helpful and took care of my problem quickly

5 years ago

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Reply from Landmark Home Warranty

Dear Jeffrey,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 1st, 2019

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Verified Customer

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star star star star star

V Purdey

Quick response to fulfill client's need requests

5 years ago

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Reply from Landmark Home Warranty

Dear V,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 1st, 2019

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Verified Customer

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Review Source

star star star star star

Heidi George

They were very helpful and fast with response time.

5 years ago

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Reply from Landmark Home Warranty

Dear Heidi,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 1st, 2019

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Verified Customer

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star star star star star

Jerry Galvan

Easy to work with, quick at answering your questions.

5 years ago

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Reply from Landmark Home Warranty

Dear Jerry,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 24th, 2019

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Verified Customer

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star star star star star

Toni Handley

Great Customer Service. Easy to talk to.

5 years ago

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Reply from Landmark Home Warranty

Dear Toni,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 24th, 2019

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Verified Customer

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Review Source

star star star star star

NCorn

Very responsive and excellent customer service

5 years ago

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Reply from Landmark Home Warranty

Dear NCorn,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 24th, 2019

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Verified Customer

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star star star star star

Breanne

Great communication, quick response, awesome followup

5 years ago

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Reply from Landmark Home Warranty

Dear Breanne,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 24th, 2019

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Verified Customer

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Review Source

star star star star star

Julio C. Sanchez

Excellent service, knowledge and professionalism

5 years ago

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Reply from Landmark Home Warranty

Dear Julio,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 24th, 2019

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Verified Customer

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Review Source

star star star star star

Danielle Davies

Very quick and excellent closed loop communication.

5 years ago

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Reply from Landmark Home Warranty

Dear Danielle,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 24th, 2019

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Verified Customer

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Review Source

star star star star star_border

Chase Mortenson

When I call in for a claim, it is often long phone time waits

5 years ago

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Reply from Landmark Home Warranty

Dear Chase,

Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 24th, 2019

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Verified Customer

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Review Source

star star star star star_border

Homeowner 2015

Great customer service. The online service request is great.

5 years ago

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Reply from Landmark Home Warranty

Dear Homeowner,

We are glad to see that we have been able to provide you with 4-star service! We would be happy to hear more on your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 24th, 2019

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Verified Customer

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Review Source

star star star star star

Calvin

We recieved prompt assistance when we needed it. Hi

5 years ago

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Reply from Landmark Home Warranty

Dear Calvin,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,
Tiffany Nguyen
Customer Relations Manager

Jan. 23rd, 2019

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Verified Customer

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Review Source

star star star star star

Carmela Sudano

I can rely on fast, easy and professional work.

5 years ago

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Reply from Landmark Home Warranty

Dear Carmela,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 18th, 2019

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Verified Customer

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star star star star star

Donna Jones

Great to work with, great customer service!

5 years ago

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Reply from Landmark Home Warranty

Dear Donna,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 18th, 2019

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Verified Customer

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star star star star star

Dave in Austin

Fast, accurate, efficient, got my moneys worth.

5 years ago

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Reply from Landmark Home Warranty

Dear Dave,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 18th, 2019

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Verified Customer

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Review Source

star star star star star

m

easy to use, fast service, convenient and fair price

5 years ago

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Reply from Landmark Home Warranty

Dear M,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 18th, 2019

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Verified Customer

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Review Source

star star star star star

Curtis

Quick and easy to deal with. Very good customer service.

5 years ago

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Reply from Landmark Home Warranty

Dear Curtis,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 18th, 2019

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Verified Customer

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star star star star star

Brant

Prompt,friendly and professional, money well spent.

5 years ago

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Reply from Landmark Home Warranty

Dear Brant,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 18th, 2019

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Verified Customer

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star star star star star

KPM

Landmark has always been responsive to our requests

5 years ago

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Reply from Landmark Home Warranty

Dear KPM,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 18th, 2019

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Verified Customer

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Review Source

star star star star star

Cindy Garcia

Friendly, knowledgeable, and helpful staff

5 years ago

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Reply from Landmark Home Warranty

Dear Cindy,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 18th, 2019

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Verified Customer

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Review Source

star star star star star

Emmanuel tabe

They are good and take care of their customers

5 years ago

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Reply from Landmark Home Warranty

Dear Emmanuel,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 18th, 2019

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Verified Customer

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star star star star star

Been

prompt, helpful, fixed it, nice, professional,

5 years ago

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Reply from Landmark Home Warranty

Dear Been,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 18th, 2019

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Verified Customer

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Review Source

star star star star star

Mike johnson

Easy of working with and confidence in resolving issue

5 years ago

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Reply from Landmark Home Warranty

Dear Mike,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 18th, 2019

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Verified Customer

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Review Source

star star star star star

Wyatt

They've been good about getting service calls out quickly

5 years ago

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Reply from Landmark Home Warranty

Dear Wyatt,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 18th, 2019

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Verified Customer

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Review Source

star star star star star_border

Charina Bloomenstein

Didn't have weekend options so I had to wait two weeks for service.

5 years ago

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Reply from Landmark Home Warranty

Dear Charina,

Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. Landmark works with independent contractors who control their own scheduling. There are many contractors that service in many areas. If you have any concerns about scheduling, please do not hesitate to reach out to us.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 18th, 2019

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Verified Customer

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Review Source

star star_border star_border star_border star_border

Terry Jimenez

Very poor service and follow up. My home was without heat for 11 days waiting for a part in a world where's you can receive a shipment overnight.

5 years ago

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Reply from Landmark Home Warranty

Dear Terry,

Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jan. 18th, 2019

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Verified Customer

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Review Source

star star star star star

Rachel

They have helped every time we have needed it!

5 years ago

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Reply from Landmark Home Warranty

Dear Rachel,

Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 31st, 2018

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Verified Customer

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Review Source

star star star star star

Gene

Easy to do business with and keeps their word.

5 years ago

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Reply from Landmark Home Warranty

Dear Gene,

Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 31st, 2018

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Verified Customer

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Review Source

star star star star star

Carol Moe

Prompt fast service with great follow up

5 years ago

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Reply from Landmark Home Warranty

Dear Carol,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 31st, 2018

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Verified Customer

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Review Source

star star star star star

ED Dallas, TX

They take care of my service request promptly

6 years ago

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Reply from Landmark Home Warranty

Dear Ed,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 19th, 2018

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Verified Customer

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Review Source

star star star star star

Aki Ishikawa Allen, TX

prompt, nice and friendly service so far

6 years ago

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Reply from Landmark Home Warranty

Dear Aki,

Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Dec. 19th, 2018