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Landmark Home Warranty Reviews

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7.2

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Jan

Efficient, knowledgeable and phone friendly

5 years ago

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Reply from Landmark Home Warranty

Dear Jan,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 1st, 2019

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Bret Kendall

Because it was quick and easy to solve the problem

5 years ago

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Reply from Landmark Home Warranty

Dear Bret,

We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 1st, 2019

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Tom

Used them twice and both times service was great

5 years ago

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Reply from Landmark Home Warranty

Dear Tom,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Oct. 1st, 2019

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Knight Roxanne

This time the dryer guy new what he was doing

5 years ago

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Reply from Landmark Home Warranty

Dear Knight,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 17th, 2019

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Nick

We had a horrible experience repairing our AC. It took them 5 service calls to get the problem fixed and over 2 months foi

5 years ago

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Reply from Landmark Home Warranty

Dear Nick,

Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 17th, 2019

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star star star star star

Kristie

So far happy with their service and pricing.

5 years ago

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Reply from Landmark Home Warranty

Dear Kristie,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 17th, 2019

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star star star star star

Joel

Fast service. Friendly and easy to work with.

5 years ago

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Reply from Landmark Home Warranty

Dear Joel,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 17th, 2019

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Jake

Difficult to get service people on short notice. Shows that they have a shallow network.

5 years ago

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Reply from Landmark Home Warranty

Dear Jake,

We do have contractor relations representatives out in the field every day to help expand our in-network list of contractors. We are working diligently to improve our services for our homeowners. If you have any questions, please do not hesitate to reach out to me at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 17th, 2019

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Wendy Machala

Unable to send repair for AC reported on Friday until Monday. Never received service for insect issuel

5 years ago

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Reply from Landmark Home Warranty

Dear Wendy,

Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 17th, 2019

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star star star star star

Ravi

Follow ups by the customer service reps was excellent.

5 years ago

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Reply from Landmark Home Warranty

Dear Ravi,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 17th, 2019

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Brian

Fast service and knowledgeable support personnel

5 years ago

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Reply from Landmark Home Warranty

Dear Brian,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 17th, 2019

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star star star star star

Jeff McDougal

So far they have come through for me when I needed them.

5 years ago

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Reply from Landmark Home Warranty

Dear Jeff,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 17th, 2019

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Anu

Prompt and always quick to follow up and have had no issues so far with them

5 years ago

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Reply from Landmark Home Warranty

Dear Anu,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 17th, 2019

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star star star star star

Kacy Ickler

Took care of every problem that we had very quickly.

5 years ago

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Reply from Landmark Home Warranty

Dear Kacy,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 17th, 2019

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A.R

Prompt. Plumber who came was very good.Did a great job

5 years ago

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Reply from Landmark Home Warranty

Dear A.R.,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 17th, 2019

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star star star star star

Rich Goepfrich

Good customer service and timely response.

5 years ago

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Reply from Landmark Home Warranty

Dear Rich,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 17th, 2019

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Toni T

I've no other home warranty company to compare them to, so far they're great.

5 years ago

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Reply from Landmark Home Warranty

Dear Toni,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 17th, 2019

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star star star star star

Andrew Rybacki

Always helpful and responsive.Pleasent on the phone

5 years ago

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Reply from Landmark Home Warranty

Dear Andrew,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Sep. 10th, 2019

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star star star star star

Cam Mosher

Have always been very responsive to our calls for help.

5 years ago

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Reply from Landmark Home Warranty

Dear Cam,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 25th, 2019

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Tim Wille

Everything went as planned. The process was essy and explained clearly.

5 years ago

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Reply from Landmark Home Warranty

Dear Tim,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 25th, 2019

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star star star star star_border

Leigh Sansom Fransioli

Timeliness in repair completion due to ordering parts could be a lot faster.

5 years ago

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Reply from Landmark Home Warranty

Dear Leigh,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 25th, 2019

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star star star star star

Juden Peterson

Prompt. Had someone out here right away

5 years ago

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Reply from Landmark Home Warranty

Dear Juden,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 25th, 2019

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AZ Traveler

They promptly helped me with setting up an appointment.

5 years ago

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Reply from Landmark Home Warranty

Dear Homeowner,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 25th, 2019

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Verified Customer

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star star star star star

Kenneth P

Reliable and knowledgeable customer service.

5 years ago

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Reply from Landmark Home Warranty

Dear Kenneth,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 25th, 2019

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Verified Customer

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star star star star star

GIOVANNI Notarnicola

Very attentive and prompt about my home warranty

5 years ago

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Reply from Landmark Home Warranty

Dear Giovanni,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 25th, 2019

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star star star star star

Robert Crawford

Great service and friendly customer service

5 years ago

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Reply from Landmark Home Warranty

Dear Robert,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 25th, 2019

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star star star star star

Kristi West Salt Lake City, UT

They got the job done efficiently and timely.

5 years ago

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Reply from Landmark Home Warranty

Dear Kristi,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 25th, 2019

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Verified Customer

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star star star star star

CP

Fast, friendly, and through service assistance service

5 years ago

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Reply from Landmark Home Warranty

Dear CP,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 25th, 2019

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Verified Customer

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star star star star star

Patrick

Quick response to claims and friendly communicatikn

5 years ago

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Reply from Landmark Home Warranty

Dear Patrick,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 25th, 2019

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star star star star star

Patrick Grants Pass, OR

Easy to set up and the service was delivered as promised.

5 years ago

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Reply from Landmark Home Warranty

Dear Patrick,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 25th, 2019

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Verified Customer

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star star star star star

Richard Brown Peoria, AZ

Responsive, efficient and honest. Important factors

5 years ago

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Reply from Landmark Home Warranty

Dear Richard,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 25th, 2019

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star star star star star

Beverlee Sigman Plano, TX

They have performed and the technician did a great job.

5 years ago

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Reply from Landmark Home Warranty

Dear Beverlee,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 25th, 2019

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Brian Hedderman Salt Lake City, UT

Horrible customer service. They sent out a garage door tech who did not know how to evaluate my garage door opener properly

5 years ago

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Reply from Landmark Home Warranty

Dear Brian,

Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 22nd, 2019

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Verified Customer

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star star star star star

Zach Gaulke Pendleton, OR

Worked hard to make sure I got the service I needed.

5 years ago

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Reply from Landmark Home Warranty

Dear Zach,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 19th, 2019

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star star star star star

Dennis McQueen Cedar Park, TX

Outstanding customer service. Comprehensive coverage

5 years ago

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Reply from Landmark Home Warranty

Dear Dennis,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 19th, 2019

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Jerry West Jordan, UT

They follow up on everything. All issues that we have had have been addressed.

5 years ago

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Reply from Landmark Home Warranty

Dear Jerry,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 19th, 2019

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Verified Customer

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N/A Bullhead City, AZ

Took too long to get issue straightened out for the temp in our area at the time for A/C problem.

5 years ago

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Reply from Landmark Home Warranty

Dear Homeowner,

Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 19th, 2019

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Verified Customer

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Review Source

star star star star star

Adrian Saint George, UT

The service was great. The coverage was great as wel.

5 years ago

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Reply from Landmark Home Warranty

Dear Adrian,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 19th, 2019

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Verified Customer

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star star star star star

Paula Rascon El Mirage, AZ

I have always recieved excellent service

5 years ago

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Reply from Landmark Home Warranty

Dear Paula,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 19th, 2019

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Verified Customer

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Lydia Soliz

On June 7th an email was sent to you about my garbage disposal,,I never heard any thing from you all. I am very disappointed in this action.

5 years ago

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star star star star star

Velma

Got someone to do the repairs to my A/C within 1 day.

5 years ago

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Reply from Landmark Home Warranty

Dear Velma,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 11th, 2019

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Verified Customer

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Shawn

Good response time but network of vendors needs improvement.

5 years ago

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Reply from Landmark Home Warranty

Dear Shawn,

We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 11th, 2019

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Verified Customer

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Review Source

star star star star star

Angelica Lopez

Very good customer service and good delivery

5 years ago

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Reply from Landmark Home Warranty

Dear Angelica,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 11th, 2019

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Verified Customer

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star star star star star

Dodie Singh

never had any problems and they've worked great with us

5 years ago

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Reply from Landmark Home Warranty

Dear Dodie,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 11th, 2019

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Verified Customer

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star star star star star

Dawn Daily

they were very prompt and they fixed our problem

5 years ago

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Reply from Landmark Home Warranty

Dear Dawn,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 11th, 2019

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Verified Customer

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Review Source

star star star star star

Paco Loco, Midget Death Wrestler

Exceed my expectations every time I deal with them.

5 years ago

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Reply from Landmark Home Warranty

Dear Paco,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 11th, 2019

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Verified Customer

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star star star star star

Gary LaMarque

excellent repair with while being courteus

5 years ago

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Reply from Landmark Home Warranty

Dear Gary,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 11th, 2019

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Verified Customer

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star star star star star

Jose

Quick and easy with quality work done. So far so good.

5 years ago

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Reply from Landmark Home Warranty

Dear Jose,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 11th, 2019

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Verified Customer

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star star star star star

Johnny

It''s great and my experience with them has been AWSOME

5 years ago

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Reply from Landmark Home Warranty

Dear Johnny,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 11th, 2019

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Verified Customer

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Review Source

star star star star star

Tammy Green

very helpful quick service Great customer service

5 years ago

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Reply from Landmark Home Warranty

Dear Tammy,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Jul. 11th, 2019