Landmark Home Warranty: Read 4,618 User Reviews From Real Homeowners

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Verified Customer

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HW

Customer Svc Agent, Jolly, was extremely helpful and friendly.

5 years ago

Reply from Landmark Home Warranty

Dear HW, On behalf of the entire team, thank you so much for the 4 star review regarding your positive service experience with Landmark's fantastic customer advocates! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs, and we take great pride in providing you with the peace of mind you deserve. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Nov. 25th, 2020

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Verified Customer

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Joel

I have good services and that staff very friendly

5 years ago

Reply from Landmark Home Warranty

Dear Joel, Thank you so much for the 5 star rating and wonderful review regarding your recent service experience with Landmark Home Warranty! Your satisfaction is our number one intent and we are overjoyed that you found convenience and ease in the services we offer. On behalf of the entire Landmark team, thank you again for the opportunity! We truly value your loyal business and look forward to serving you again soon. Landmark Home Warranty

Nov. 13th, 2020

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Verified Customer

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Sandy Kern Bryan

Each request is quickly & easily serviced.

5 years ago

Reply from Landmark Home Warranty

Dear Mrs. Bryan, Thank you so much for the 5 star review and remarks regarding your service experiences with Landmark Home Warranty! Customer satisfaction and servicing our valued homeowners with swiftness and ease is our top priority, and we are thrilled to hear about your positive experience. On behalf of the entire team, thank you again for the opportunity. We truly look forward to serving you again soon. Landmark Home Warranty

Nov. 13th, 2020

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Verified Customer

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Robert Cunningham

Quick prompt service and very professional reps

5 years ago

Reply from Landmark Home Warranty

Dear Mr. Cunningham, Thank you so much for the 5 star review and such amazing testimony regarding your service experiences with Landmark Home Warranty! Providing quick resolution with service professionals that are dependable is exactly what we strive for, and it makes us extremely happy this has been your experience. On behalf of the entire team, thank you for choosing Landmark! We truly value your continued business and look forward to serving you again. Landmark Home Warranty

Nov. 6th, 2020

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Verified Customer

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DOC

Salt water pool coverage; competency of service companies contracted.

5 years ago

Reply from Landmark Home Warranty

Dear DOC, Thank you so much for the 4 star review and remarks regarding your service experience with Landmark Home Warranty and our service contractors. Your satisfaction is always our top priority, and your testimony and the value you find in Landmark is exactly what we strive for as your home warranty provider. On behalf of the entire team, thank you again! We truly value your business and look forward to serving you again. Landmark Home Warranty

Nov. 6th, 2020

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Verified Customer

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Anela Misanovic

profesional, fast responding, friendly and helpfull

5 years ago

Reply from Landmark Home Warranty

Dear Ms. Misanovic, Thank you so much for the 5 star review and testimony regarding your recent service experience with Landmark Home Warranty! Providing service that exceeds your expectations with friendly representatives that are helpful and professional is our number one priority, and we love the positive feedback. On behalf of the entire Landmark team, thank you for the opportunity! We truly value your business and look forward to serving you again. Landmark Home Warranty

Nov. 25th, 2020

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Verified Customer

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Karen Barnes

Efficient service and good professionalism

5 years ago

Reply from Landmark Home Warranty

Dear Mrs. Barnes, Thank you so much for the 5 star rating and such positive testimony regarding your service experiences with Landmark Home Warranty! Your satisfaction is our top priority and we always strive to provide best-in-class service with friendly and efficient professionals. We are thrilled to hear this has been your experience and grateful for the opportunity to help. On behalf of the entire Landmark team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty

Nov. 6th, 2020

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Verified Customer

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D M

Quick response; reasonable rates; good customer service

5 years ago

Reply from Landmark Home Warranty

Dear D M, Thank you so much for the 5 star review and positive feedback regarding your service experiences with Landmark Home Warranty! Our top priority is to provide comprehensive coverage, competitive prices, and a level of service that exceeds your expectations and we are thrilled to hear that this has been your experience. On behalf of the entire Landmark team, thank you again! We truly value your continued business and look forward to serving you again. Landmark Home Warranty

Nov. 6th, 2020

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Verified Customer

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Dena

They are responsive, professional, and affordable

5 years ago

Reply from Landmark Home Warranty

Dear Dena, Thank you so much for the 5 star review and such positive feedback regarding your service experiences with Landmark Home Warranty! Customer satisfaction is our top priority and we are so happy that you have found value in the services we offer and are overjoyed with the opportunity to provide prompt and supportive resolution on your behalf. Your testimony is exactly what we strive for! Thank you again for the opportunity, we truly look forward to serving you in the future. Landmark Home Warranty

Nov. 6th, 2020

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Verified Customer

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Cassandra Tate

Quick and fast service. Answered all of our questions

5 years ago

Reply from Landmark Home Warranty

Dear Mrs. Tate, On behalf of the entire team, thank you so much for the 5 star review and providing such positive testimony regarding your customer service experiences with Landmark Home Warranty! Your satisfaction is our number one priority, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs, and we take great pride in providing you with the peace of mind you deserve. Thank you again for the opportunity! We truly value your business and look forward to serving you again soon. Landmark Home Warranty

Nov. 19th, 2020

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Verified Customer

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Ta

Great service and staff are very friendly

5 years ago

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Dee

They were friendly, skilled professionals that provided good service.

6 years ago

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Kathi

They have taken care of any problems we have had.

6 years ago

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Dayne Gardner

Responsive toi emergencies, ready to answer any question.

6 years ago

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Verified Customer

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Lizzie

They helped us right away with an issue in our new home.

6 years ago

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Jeffrey

1 call to a friendly person and work is done the next day

6 years ago

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Verified Customer

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Leon Jones II

Great service, cleaned up after finishing and worked fast!

6 years ago

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Verified Customer

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Linda Crowder

Got someone out here right away with high quality

6 years ago

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Verified Customer

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Sharon Hafen

Easy to work with on claims. Quickly resolved.

6 years ago

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Verified Customer

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Lupe

Professional, quick response, great warranty plan

6 years ago

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Holly Whitworth

Fast response. Send hood company for repair

6 years ago

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Nakia Simpson

They have helped me with all of my needs in a timely manner

6 years ago

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Verified Customer

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Eric

Quick and easy service. Completed repairs on time

6 years ago

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Verified Customer

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Nana

He did the job-was on time-had to come back

6 years ago

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Verified Customer

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Sherry Winchell

Always so professional, on time and courteous

6 years ago

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Richard Cooper

Great service very professional and timely

6 years ago

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Es

Process of putting in a work order is seem less and prompt

6 years ago

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Vince Pace

Is easy to work with them. And fast respond very polite

6 years ago

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Ray

Because they were responsive and attended to my needs immediately

6 years ago

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Lisa McCloskey

I have always enjoyed the fast & friendly customer service

6 years ago

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Verified Customer

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Lisa Priapi

Excellent, friendly service, easy to engage

6 years ago

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Rebecca C Bacon

Prompt response and quality services rendered.

6 years ago

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Charles

Prompt service, polite and knowledgeable customer service

6 years ago

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Debra davis

My issue was addressed immediately and resolved to my satisfaction.

6 years ago

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Verified Customer

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Craig Spring, TX

Great customer service as well as timeliness.

6 years ago

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bruce Roy, UT

Claim was handled professional and in a timely manner

6 years ago

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Verified Customer

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Frank Atkins Yuma, AZ

They acted promptly and completed the job that we ordered

6 years ago

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Kevin Wheeler Denton, TX

The efficiency and timely appointments. Easy to work with.

6 years ago

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Marty Kerrville, TX

Fast responses, fairly good follow up, easy to get in contact with

6 years ago

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Verified Customer

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Kelly Sandoval

Prompt and friendly. Everything was explained fully.

6 years ago

Reply from Landmark Home Warranty

Dear Kelly,

Thank you for the great review! We hope to continue providing you remarkable service. Please do not hesitate to reach out to us for any questions you may have.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 26th, 2020

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Verified Customer

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Thompson Wong

The customer service staff mostly stands on their company side and tries to avoid issuing a ticket

6 years ago

Reply from Landmark Home Warranty

Dear Thompson,

I am sorry to hear that you feel this way. I would like the opportunity to review your service request in more detail to better address your concerns. Your feedback is taken very seriously. It provides great insights on how we can improve as a company to better serve our homeowners. Please reach out to me directly at customerrelations@landmarkhw. com.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 26th, 2020

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Verified Customer

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Merrill's

Quality of service I received before and after the repair

6 years ago

Reply from Landmark Home Warranty

Dear Merrill's,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 26th, 2020

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Verified Customer

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Pam West

Very pleased with the service that has been provided.

6 years ago

Reply from Landmark Home Warranty

Dear Pam,

Thank you for the great review! We hope to continue providing you remarkable service. Please do not hesitate to reach out to us for any questions you may have.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 26th, 2020

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Verified Customer

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Nicole Natti

Fast response. No issues and take care of everything

6 years ago

Reply from Landmark Home Warranty

Dear Nicole,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 14th, 2020

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Verified Customer

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PR Bussert

pleasant to work with and takes care of the home owner

6 years ago

Reply from Landmark Home Warranty

Dear PR Bussert,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 14th, 2020

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Verified Customer

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V

User friendly staff, great personal service

6 years ago

Reply from Landmark Home Warranty

Dear V,

Thank you for the great review! We hope to continue providing you remarkable service. Please do not hesitate to reach out to us for any questions you may have.

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 11th, 2020

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Verified Customer

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Theresa

Responsiveness and quality of contractors

6 years ago

Reply from Landmark Home Warranty

Dear Theresa,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 11th, 2020

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Verified Customer

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MSmith

They are very good, but don't always contract out of our immediate area.

6 years ago

Reply from Landmark Home Warranty

Dear MSmith,

Thank you for your review! We do have contractors that service multiple areas. They may not always be located in your city but will be able to still visit your home. If you have any further questions, I would be happy to assist you. You can reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 11th, 2020

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Verified Customer

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Flint courter

The warranty Doesn't cover anything would mu h rather have the cash in hand to cover the repairs needed instead of fighting with a middle man company

6 years ago

Reply from Landmark Home Warranty

Dear Flint,

I am sorry to hear that you feel this way. I would like to discuss your concerns in more detail and go over the warranty coverage with you. Please reach out to me directly at .

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 11th, 2020

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Verified Customer

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Dan

Streamlined process, Timeliness and Efficiency

6 years ago

Reply from Landmark Home Warranty

Dear Dan,

Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs!

Sincerely,

Tiffany Nguyen
Customer Relations Manager

Feb. 11th, 2020

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