Freedom Home Warranty
Author: Kalicia Bateman
First beginning as America's Choice Home Warranty in 2017, the home warranty company has recently rebranded to Freedom Home Warranty. The name "America's Choice Home Warranty" was first chosen from the company's desire to give America’s homeowners the “choice” in as many important decisions as possible. After reevaluating what the company stood for, the home warranty provider decided "freedom" better described its sole mission. The company wants to focus on the freedom homeowners should have—the freedom to pick their own contractor, select affordable plans, and choose multiple options. Freedom Home Warranty specializes in providing customers with a variety of home warranty options. The employees at Freedom Home Warranty maintain that their success is simply a result of the amount of support they receive from their community.
Top Ranked Companies
Pros
- Choose Your Contractor
- Satisfaction Guarantee
- Community Focused
- ACHW Foundation
Choose Your Contractor
Freedom Home Warranty lets customers choose their own contractors. Many customers already have working relationships with contractors that they know and trust. At Freedom Home Warranty, employees believe that customers should be able to make the final decision about contractors. Even though the company does let customers choose their own contractors, Freedom Home Warranty also provides a list of pre-screened and pre-qualified contractors for customer convenience.
Satisfaction Guarantee
The people at Freedom Home Warranty are so confident in their company’s services that they offer customers a 110 percent guarantee on all repair or replacement services. Customers can request a repair service at any time and on any day of the year by submitting a request through the company website.
Community-Focused
Though the company only provides its services to three states in the U.S., it is extremely focused on the areas that it does provide service to. Many customers have found that Freedom Home Warranty has earned clients and customers through community-focused efforts.
ACHW Foundation
The company itself is rather new; however, it has already started a foundation in order to give back to the community that has helped it grow so quickly. The ACHW Foundation donates a part of every order placed to cancer foundations, underprivileged children, or the military.
Cons
- Inexperienced
- Website
Inexperienced
Although its employees may have a large amount of combined experience, the company itself started up in 2017. No matter how good the company fulfills its mission, America's Choice Home Warranty, now Freedom Home Warranty, does lack the time necessary to become fully trusted.
Social Media
Though not a massive problem, the company has social media accounts that are not linked to its website. Customers that want to see community responses to the company’s services won’t be able to find the social media platforms through Freedom Home Warranty's website.
The Bottom Line
Freedom Home Warranty may be new, but this does not mean that it lacks expertise. Though customers may be put off by a company that just barely started, its short track record does tell a promising story. The fact that the company lets customers choose their own contractors is encouraging. Additionally, the company has built its client base by focusing on the community and the community has responded by giving its support. Read Freedom Home Warranty reviews below to see what consumers have to say about the home warranty provider.
