TotalProtect Logo
star star_half star_border star_border star_border

3.3

Overall Score

error This company may not service all states.
See states serviced
LAST UPDATED: July 20th, 2022
report_problem

Attention: TotalProtect is no longer available.

TotalProtect was owned by Cinch, but it has been removed from Cinch's offerings. Learn more about Cinch home warranty products and services.

Headquartered in Sunrise, Florida, TotalProtect Home Warranty prides itself on high customer satisfaction with the mantra of "predictable, honest coverage." The company's goal is to eradicate any confusion about what services are covered and to be as open and accessible as possible.

Top Ranked Companies

thumb_up

The Good

  • 180-Day Guarantee
  • 24/7 Service Line
  • Versatile Service Plans

180-Day Guarantee

When a technician representing TotalProtect comes to repair an appliance at your home, that appliance is guaranteed for the next 180 days. This means that if an appliance has the same problem within six months, it can be repaired again for free. This is a substantial promise, especially compared to other companies we've seen that will charge the standard service fee regardless if that appliance has recently been repaired.

24/7 Service Line

Customer representatives from TotalProtect are available twenty-four hours a day, all year long. This can provide peace of mind for situations such as those midnight appliance emergencies.

Versatile Service Plans

TotalProtect offers three different plans: an Appliances Plan, a Systems Plan, or a Combo Plan which offers everything from both the Appliances and Systems plans. Deductible fees are also adjustable.

thumb_down

The Bad

  • Unclear for Real Estate Professionals

Unclear for Real Estate Professionals

TotalProtect seems to have plans geared toward proactive homeowners that aren't working through a real estate professional. But for a real estate professional looking for special plans regarding buying and selling a home, there isn't much information. 

View Best Home Warranty Companies

 

gavel

The Bottom Line

TotalProtect Home Warranty offers an array of services for customers with lots of upfront information and flexible pricing. The 180-Day Guarantee on repairs is also attractive and demonstrates a caliber of high customer service. Although warranty plans for real estate professionals are a little unclear, TotalProtect's compatibility with the Prism app and 24/7 call center services also scores high marks for us. However, TotalProtect is unclear about warranty plans for real estate professionals, and the company has mostly negative consumer reviews, giving the company a one and a half review star rating. Overall, we recommend doing more research and going with a home warranty company that has better consumer reviews.

View Best Home Warranty Companies

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

info

1.3

star star_half star_border star_border star_border

35 Reviews

Review Breakdown

5 grade

6%

4 grade

3%

3 grade

0%

2 grade

0%

1 grade

91%

Sentiment Criteria

Value

star star_half star_border star_border star_border

Quality

star star_half star_border star_border star_border

Service

star star_half star_border star_border star_border

Trustworthiness

star star_half star_border star_border star_border
We couldn't find any matches for your request. Click here to try again.