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The Home Service Club

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6.2

Overall Score

LAST UPDATED: October 5th, 2022

The Home Service Club is a nationwide home warranty provider and the winner of the 2015 and 2016 "Best in Service" award and the 2018 "Editor's Choice" award. The Home Service Club specializes in a variety of different home warranty types and offers comprehensive plans, as well as an additional Utility and Service Line coverage, which expands beyond the walls of the home. The Home Service Club prides itself in having its own supply chain of household systems and appliances and ensuring all equipment provided is brand new, fully warrantied, and up to all codes and requirements. The company has a growing service network of over 10,000 technicians nationwide and describes itself as a leader and innovator in the home warranty industry since its founding in 2008. The Home Service Club is currently headquartered in New York City.

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The Good

  • Customizable Coverage
  • Real Estate Packages
  • Nationwide Service
  • Positive Reviews
  • Auto-Registered Online Account
  • Time in Business
  • The Home Service Club Cost

Customizable Coverage

The Home Service Club offers a variety of customizable home warranty plans with optional add-ons. Specific coverage details will depend on what plan you choose and what systems and appliances you decide to add on to your plan.

Home Systems Warranty

This is warranty coverage meant to cover the normal wear and tear of common systems within your home. You file a claim and then The Home Service Club will send a local technician to diagnose the problem and schedule any necessary repairs or replacements. The specific systems included will depend on your chosen home warranty plan. Home systems available for coverage are listed below:

  • Air conditioner
  • Heater
  • Ductwork
  • Electrical 
  • Plumbing
  • Water heater
  • Garage door openers
  • Ceiling fans
  • Central vacuums
  • Garbage disposal
  • Plumbing stoppage
  • Water leaks
  • Gas leaks
  • Pest control
  • Whirlpool motor and pump assemblies
  • Alarm wiring
  • Telephone wiring
  • Smoke detectors
  • Whole house, exhaust, and attic fans
  • Sump pump
  • Doorbells
  • Instant hot and cold water dispenser

Home Appliance Warranty

  • Refrigerator
  • Oven range and cooktops
  • Dishwasher
  • Washing machine
  • Clothes dryer
  • Freestanding ice makers
  • Built-in microwaves
  • Trash compactors
  • Food centers built-in

Optional Add-ons

The Home Service Club allows customers to include individual add-ons to any home warranty plan. All offered add-ons are listed below:

  • Pool coverage
  • Roof coverage
  • Jetted bathtub
  • Spa
  • Water softener
  • Sewage ejector pump
  • Sprinkler system
  • Freestanding freezer
  • Refrigerators built-in units with dual compressors

Utility and Service Line Coverage

The warranty provider also has an optional utility line coverage. This is an additional package you can add on to any home warranty plan. This package includes six parts listed below:

  • Outside water line
  • Outside electric line
  • Outside sewer line
  • Sprinkler system
  • Outside gas line
  • Grinder pump

Real Estate Packages

The Home Service Club has three specialized real estate packages exclusively for real estate transactions, whether it be for a real estate agent or a home seller. Customers can purchase all real estate packages in one-, two-, or three-year terms, as well as customize them with additional warranty coverage options. There is consistency among all packages, which means there are no differences in the conditions of the coverage; all fine print and conditions remain the same among all of The Home Service Club's RE-Pro home warranties, regardless of what is covered. Available real estate packages include:

  • RE-Pro Basic - Covers the major appliances and systems in the home that are the most costly to repair or replace, such as the heater, the air conditioning, the water heater, and the plumbing system
  • RE-Pro Standard - Includes the repairs or replacements of most items in the RE-Pro Basic plan, as well as other common household systems and major appliances, such as garage door openers, garbage disposals, and ceiling fans
  • RE-Pro Comprehensive - One of the most inclusive and popular plans in the industry that includes all items in the RE-Pro Basic and RE-Pro Standard packages, in addition to other items such as pest control, sprinkler lines, doorbells, etc.

Nationwide Service

The Home Service Club operates in all 50 states, making its products and services easily accessible to most homeowners in the United States. 

Positive Reviews

Especially with home warranty companies, it's important to find a company with quality reviews to demonstrate customer satisfaction. The Home Service Club complaints are limited, and the majority of its reviews are overwhelmingly positive. Home Service Club reviews highlight quick and efficient service contractors, quality customer service, and affordable prices. 

Auto-Registered Online Account

After purchasing a plan from The Home Service Club, an online user account is auto-registered for the customer, providing them with an email, a username, and a temporary password. The warranty service provider gives the customer a link to their account, and all the customer has to do is reset the password to one of their choice and they are ready to access your warranty plan information online. Having an online account is convenient and gives you 24/7 access to manage your account, including checking and updating your coverage, changing any preferences, and downloading your warranty agreement. An online account can give homeowners an additional peace of mind knowing they can always check in on their home warranty.

Time in Business

The Home Service Club has been in business for more than a decade. This can be a benefit to homeowners because it indicates that the warranty service provider is experienced and versed in the home warranty industry and knows how to provide excellent service. 

The Home Service Club Cost

A Home Service Club home warranty costs $419 on average per year for a basic home warranty plan. Prices will increase if you have a more extensive plan. The service fee for each technician visit can range between $65 and $95, depending on the plan you have. Similar to most home warranty companies, The Home Service Club requires a one-year contract length.

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The Bad

  • No Upfront Pricing

No Upfront Pricing

Although The Home Service Club offers an estimated minimum payment, there is little information regarding upfront costs on yearly premiums or deductibles. The Home Service Club requires personal information such as address and email before a customer can receive a specific price. However, this is quite common within the home warranty industry and having more information allows The Home Service Club to give customers more accurate and customized pricing information. 

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The Bottom Line

The Home Service Club offers service nationwide and has attractive features such as labor recall and various home warranties for real estate packages and regular homeowner coverage. There are additional benefits, such as The Home Service Club's auto-registered online account and online claim process that is available 24/7, making it simple for customers to manage their home warranty plan any time.

Various home warranty plans are available as well as optional add-ons so consumers don't have to pay for a completely different plan if they want to add just a few individual appliances or systems to their current plan. The Home Service Club is definitely worth a look, especially since it has various warranty plans with customizable coverage and has won multiple awards for its service.

You can read The Home Service Club reviews below to see what customers have to say about the home warranty provider. Current warranty reviews note The Home Service Club is a great value for your money at an affordable cost. Consumers highlight quality customer service and quick and efficient service technicians.

View Best Home Warranty Companies

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The Home Service Club Frequently Asked Questions

How does The Home Service Club’s cost compare to other home warranty companies?

With The Home Service Club, you get more bang for your buck — more coverage for less money.

How long is The Home Service Club’s contract?

The Home Service Club offers monthly and annual plans to meet all homeowners' budgets and to provide peace of mind.

What is The Home Service Club’s cancellation policy?

The Home Service Club's policies come with a full customer satisfaction 30-day money-back guarantee. Customers are able to cancel at any time. All plans meet all state regulations for cancellation of a home warranty.

Does The Home Service Club require a home inspection?

No, The Home Service Club does not require a home inspection as a condition of purchase.

Is there a limit to how many service requests I can submit to The Home Service Club?

No, The Home Service Club does not have a limit to the amount of claims that can be placed.

Does The Home Service Club provide real estate home warranty plans?

Yes, The Home Service Club has plans specifically designed for real estate transactions. HSC has three plans for homebuyers and free home warranty coverage for home sellers with our free listing coverage.

Is The Home Service Club available nationwide?

Yes, HSC offers coverage in all states except Wisconsin.

Are The Home Service Club reviews positive?

Yes, with over 15,084 positive reviews on various websites, HSC prides itself on customer service and has won multiple awards for best in service and customer satisfaction.

Star Rating

4.6

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709 Reviews

Review Breakdown

5 grade

84%

4 grade

6%

3 grade

1%

2 grade

0%

1 grade

9%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Abigail Bradford Moses Lake, WA

There was a miscommunication but I got happy with the effects in the long run. I needed a leaking tube in my roof so I named that Thursday and advised Home Service club essentially what my difficulty was. An tech called and guaranteed ahead out that evening but never arrived and never known as again. The very next day I called HSC and explained, "Hey, I certainly have not heard again from the contractor that guaranteed ahead out yesterday". So HSC dispatched someone else by Friday from the local company plus they were fantastic. He saw that which was wrong, the fact that pipe wore away and he explained how to proceed and then Mon he'd be again. That quit the damage therefore i was pleased with that. Mon he returned and repaired it. Good Support!

3 years ago

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Reply from The Home Service Club

We are pleased to have served you. Thank you for your feedback. We hope to continue to provide you with exceptional service. Please do not hesitate to reach out to us for any of your home warranty needs. Sincerely, Hugh Morgan

Jan. 21st, 2020

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Lillian Hines Minneapolis, MN

I had two toilets in my house that was having a clog, probably because of my 4 year old son who loves to put some tissue there. I logged in to HSC to place a service and within 5 hours of waiting, someone is already outside our house and told me that he was the plumber who HSC sent to us. I was pretty disappointed since the plumber did not tell us he was going to come on that day. So we had to cancel our plans!!! He fixed it the toilet but took him around 3 hours. We never made it to our party. Next time, please tell your techs to inform us before coming over, we may have appointments to go to!!! ****** QUICK UPDATE****** On a trip business trip right now and I just got called by HSC. They reached out and apologized for the actions of the tech sent to us. They asked me for a schedule where a new plumber can check out my unit just to make sure everything is up to standard. I was really impressed with how they handled it. Very professional and swift! They really do listen to their clients. And with that, I upgraded my rating. Kudos to your customer service, this has redeemed my trust on you guys. At least i have your staff that i can count on for any issues with the techs assigned for our house repairs. I'm hoping for a better service next time around. Now, i can go on with my business trip with peace of mind.

3 years ago

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Carla C Riverside, NJ

Updated rating since issue was eventually resolved. Received a call from Taylor regarding compensating us for an out of pocket service call. Happy to say it has been resolved. Home service club covering monthly premium up to the cost of the repair. We're pleased with the outcome. Horrible customer service. Don't use this company. Issue with Refrigerator elevated to a supervisor. Waiting over a week for resolution. Still cannot log in online to account and phone hold time ridiculous. I find it extremely suspicious that they get a bunch of 5 star reviews the day. I honestly think they are somehow submitting their own reviews. How can the experiences I've had several times, (long holds, no response, vendor refusing to accept ticket, etc), be so totally opposite the 5 star "reviews ". It seems they monitor the reviews, maybe I'll get a response now.

3 years ago

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Cheyenne Jones Killeen, TX

I recently had to use my home warranty to fix an AC issue. In the beginning it was very frustrating trying to get through to anyone from the customer service department and was put on hold for lengthy amounts of time. Finally, I had a supervisor, Taylor, reach out to me who was able to completely solve the issues I was previously experiencing with the direct line for customer service. She also informed me that they were in the middle of changing call centers and have been experiencing difficulty in their transition, understandable. Most importantly, she was able to get a contractor out quickly and I now have cold AC again! Special thank you to Taylor!

3 years ago

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SKO

I have been a Home Service Club policyholder for nearly two years. The company provides decent home warranty coverage for relatively affordable policies. I've a had a couple of claims for my washing machine (granted that it was close to 20 years old), the latter of which hit a snag because of an unreliable vendor. While the issue was outside of the company control, it probably needs to do a better vetting of their vendors/contractors. Also, telephone customer service representatives need to be retrained or empowered with more authority to deal with claims. Overall, HSC and its management were very courteous and professional in solving the issue, and I felt that the company values its customers.

3 years ago

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Latasha Hill Petersburg, VA

UPDATED: 6/5/19 After posting my review, I immediately received a call from a Taylor S who is a Senior Supervisor at HSC. I spoke to her about my frustrations and my outstanding dishwasher claim. She jumped right on it. Taylor kept me in the loop everyday and went out of her way to make sure I understood the process of replacing my dishwasher. Not only did she email but she also wasn't afraid to pick up the phone and call me. Whenever she told me she would call me back, she did. Taylor's customer service skills and etiquette are impeccable. I'm extremely pleased with the service. HSC has earned my trust.

3 years ago

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Ashu Pleasanton, CA

Update: this was resolved by a supervisor (Lori). ---- Pretty bad. It's been 48 hours since I raised a service request and no one has called me back yet. Try calling their customer service line as a customer trying to talk to a customer service agent. Impossible that you will get to anyone. Fake company with a satellite office in NY that is just their to take customer's money

3 years ago

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Reply from The Home Service Club

We are pleased to have served you. Thank you for your feedback. We hope to continue to provide you with exceptional service. Please do not hesitate to reach out to us for any of your home warranty needs. Sincerely, Hugh Morgan

Nov. 25th, 2019

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Claude Pearson Charlestown, MA

Washer was not releasing the water aftering the washing phase. Have been manually getting the water out of the machine to proceed to the drying phase (which is working perfectly fine). Repair guy fixed the water releasing problem but drying is not working. Had to have 4 more sessions to fix the issue. I hope the kind HSC agent did not go deaf from all my complaining.

3 years ago

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Reply from The Home Service Club

Dear Claude, We, at the Home Service Club, are pleased to hear that we provided you with outstanding service. We look forward to continuing to provide you with remarkable service. Sincerely, Mary Craft

Jul. 1st, 2019

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Hasan Abbas West Hartford, CT

Worst company I have dealt with. Pathetic customer services. They will always come up with an excuse to not cover a claim. After writing this review I was contacted by Sophia from HSC. Offered me full refund which I gladly accepted.

2 years ago

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Reply from The Home Service Club

We appreciate you for taking the time to provide us with your customer service experience, as we are continually striving to improve the quality of service provided to our customers. Please be assured that we value the feedback and will utilize this input to improve our training and processes. We pride ourselves in having satisfied customers. Any report such as this about an unhappy customer is taken seriously with the utmost importance. Our records reflect that you were in contact with a supervisor that was able to address all of your concerns and we are happy to have gotten this issue resolved. Should you need further assistance please feel free to reach out to her directly.

Mar. 9th, 2020

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Marylou Long Ogden, UT

Repair man did a very big help today. He fixed my AC in just an hour or two. The customer rep I've talked to was also very courteous. Very professional service. It took quite long to get the serviceman to my doorstep but that is just the way things are i guess. There's still room for improvement

2 years ago

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Reply from The Home Service Club

We are pleased to have served you. Thank you for your feedback. We hope to continue to provide you with exceptional service. Please do not hesitate to reach out to us for any of your home warranty needs. Sincerely, Hugh Morgan

Feb. 21st, 2020

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Arthur Mathews Auburn, MA

Thank you HSC for fixing my appliances before the holiday rush! It's worth paying you that monthly premium for times like this. A job well done HSC! I will surely recommend you! Being the best home service fixing company to all of my friends. Kudos to Home service Club!

3 years ago

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Reply from The Home Service Club

We're happy to have served. Thank you. We aspire to continue to supply outstanding support to you. Please reach us out for all of your home warranty requirements. Sincerely, Nancy Hamilton

Jan. 14th, 2020

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Paul N. Hope, RI

Last time i had trouble with my refrigerator.. the light doesn't work even though i already changed the light bulb. But thanks to HSC! it was fixed right away because of them. Kudos to all polite employees of Home service Club!

3 years ago

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Reply from The Home Service Club

Your response is greatly appreciated. Thank you for taking the time to share your feedback. we look forward to continuing to provide you with outstanding service. You are welcome to contact us at any time. Sincerely, Josh Briggs

Jan. 8th, 2020

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H Cello Chicago, IL

Dishwasher was not working well one night. I submitted a claim online and the HSC sent a tech guy after two days. Quite fast. The fellow was early and fixed my unit in less than an hour. He also told me to clean it regularly.

3 years ago

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Reply from The Home Service Club

We appreciate the 5-star review and we are pleased to have serviced your home. The Home Service Club strives to continue to provide you with high-level service. Please feel free to contact us with anything you may need. Sincerely, Candace Berg

Jul. 9th, 2019

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H Gayle Winter Park, FL

The Home Service Club has done pest control at my house. My parents loved their work and so they also signed up with them as well. Submitting my claim for it was easy as pie! Really smooth transaction. Further, they neatly did their job. Cleaned up after their work.

3 years ago

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Reply from The Home Service Club

We're happy to have served. Thank you. We aspire to continue to supply outstanding support to you. Please reach us out for all of your home warranty requirements. Sincerely, Nancy Hamilton

Jul. 3rd, 2019

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Fabio W Chesapeake, VA

Before I thought having a home warranty plan is expensive. I really like to save on money. But when my appliances broke down, I was spending more than what I expected. So I decided to get a home warranty plan. My friend recommended them to me and I was very impressed with their service. Now, I've been saving a lot more.

3 years ago

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Reply from The Home Service Club

Your response is greatly appreciated. Thank you for taking the time to share your feedback. we look forward to continuing to provide you with outstanding service. You are welcome to contact us at any time. Sincerely, Josh Briggs

Jun. 26th, 2019

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Hunter W Galax, VA

Love the customer service! These people are very kind and RELIABLE. When my AC unit just went off and won't turn on again, I filed a claim immediately. The tech guy they sent was absolutely wonderful as well. Fixed and replaced some parts. Thanks so much

3 years ago

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Reply from The Home Service Club

Dear Hunter, We are pleased to have served you. Thank you for your feedback. We hope to continue to provide you with exceptional service. Please do not hesitate to reach out to us for any of your home warranty needs. Sincerely, Hugh Morgan

Jun. 20th, 2019

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Sermanno Sturge Hemet, CA

I love the people you send over my home. I have 6 children that can be rowdy inside, tech was so good with kids and made the repair as fun as possible. Got our split type AC fixed and my children entertained during the whole repair. Cool fella!

3 years ago

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Reply from The Home Service Club

Dear Sermanno, We are pleased to have served you. Thank you for your feedback. We hope to continue to provide you with exceptional service. Please do not hesitate to reach out to us for any of your home warranty needs. Sincerely, Hugh Morgan

Jun. 20th, 2019

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Noel Childs Lake Oswego, OR

The sprinkler at home was malfunctioning. Part was not sprinkling water and the other part did not have enough pressure to spritz water. I had them checked and so filed a claim to the Home Service Club. Fast transaction. The tech guy they sent was very good. Even the rep had a follow-up call to check.

3 years ago

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Reply from The Home Service Club

Dear Noel, We are pleased to have served you. Thank you for your feedback. We hope to continue to provide you with exceptional service. Please do not hesitate to reach out to us for any of your home warranty needs. Sincerely, Hugh Morgan

Jun. 20th, 2019

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Gearard F Antioch, CA

My washing machine won't shut off even if I pushed the button (on/off), I had to unplug it directly. Filed a claim for it on HSC, and they were very helpful in fixing it. I could see that they were patient with me and very kind.

3 years ago

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Reply from The Home Service Club

Dear Gearard, We are pleased to have served you. Thank you for your feedback. We hope to continue to provide you with exceptional service. Please do not hesitate to reach out to us for any of your home warranty needs. Sincerely, Hugh Morgan

Jun. 17th, 2019

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Love S Thibodaux, LA

The pool pump was not running and this could cause our pool to turn green. Filed a claim with HSC and the tech guy they sent told me that it wasn't the pump but I had and electrical issue. It took about two days since it was a different problem but they were so fast and quick. Everything is fine now. Contratctors were great.

3 years ago

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Reply from The Home Service Club

Dear Love, We are pleased to have served you. Thank you for your feedback. We hope to continue to provide you with exceptional service. Please do not hesitate to reach out to us for any of your home warranty needs. Sincerely, Hugh Morgan

Jun. 12th, 2019

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J. Jack Monroe, MI

I've been with HSC just this year. Prior to HSC, I tried other home warranties but only HSC had quality service. From submitting a claim to having the contractors come and fix, all were so smoothly done. They are very professional and easy to talk to. Should have picked HSC a looooong time ago!!

3 years ago

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Reply from The Home Service Club

Dear Mariarty, We're happy to have served. Thank you. We aspire to continue to supply outstanding support to you. Please reach us out for all of your home warranty requirements. Sincerely, Nancy Hamilton

Jun. 5th, 2019

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Georgi Mack Holland, MI

The electrician that visited my house yesterday was kinda rude and didn't even fix my fan properly. It still makes that annoying sound!!! Called HSC again and they sent another electrician right away.

3 years ago

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Reply from The Home Service Club

Dear Georgi, We're very happy to have served. Thank you. We aspire to continue to provide excellent support to you. Please don't wait to reach us out to just about almost some your home warranty requirements. Sincerely, David Lee

Jul. 8th, 2019

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Ezri Brannon Austin, MN

Helps to have a home warranty plan. Really saves you money and takes away your stress. We had work done on my roof gutter recently and the Home Warranty is the best! They fixed it and repaired it. Good as new!

3 years ago

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Reply from The Home Service Club

Dear Ezri, We're happy to have served. Thank you. We aspire to continue to supply outstanding support to you. Please reach us out for all of your home warranty requirements. Sincerely, Nancy Hamilton

Jul. 3rd, 2019

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A. Short Kalamazoo, MI

Busted my garage door after 3 years of operation. HSC replaced it just like that and it took ony what... 3 days? cool right. I am still at awe about their diligence in servicing my unit. Wow...

3 years ago

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Reply from The Home Service Club

Thank you for the feedback we are happy that our agents and our technicians provided you with great service. We look forward to continuing to serve you. Please feel free to contact us at any time. Sincerely, Tim Wright

Jun. 30th, 2019

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V Mattias Northville, MI

Such smooth claim submission and transaction with well-mannered representatives as well. Just gets keeping better with every claim we submit. I have recommended this home warranty company to a lot of people lately.

3 years ago

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Reply from The Home Service Club

Thank you for the feedback we are happy that our agents and our technicians provided you with great service. We look forward to continuing to serve you. Please feel free to contact us at any time. Sincerely, Tim Wright

Jun. 30th, 2019

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Alison P Crowley, TX

Exhaust fans needed to be repaired. The rep who I talked to was very pleasant. Tech guy they sent was on time, he came 2 days after the filed claim. Really love their service.

3 years ago

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Reply from The Home Service Club

Dear Alison, Thank you for the wonderful feedback. We are happy to hear that our Representatives and our technicians were able to provide you with outstanding service. Please feel free to reach out to us anytime. Sincerely, Peter Miles

Jun. 27th, 2019

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Sivell Hollis State College, PA

Even with just one claim I made, The Home Service Club really helped me have a smooth transaction. The contractor they sent was very accommodating and quick. The tech guy was on time as scheduled. Fast, quick and responsive!

3 years ago

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Reply from The Home Service Club

Dear Sivell, We are pleased to have served you. Thank you for your feedback. We hope to continue to provide you with exceptional service. Please do not hesitate to reach out to us for any of your home warranty needs. Sincerely, Hugh Morgan

Jun. 17th, 2019

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Ritchie Devan Winnetka, CA

I had a claim for my dishwasher and the experience was pretty nice. I submitted that claim over the phone and the representatives there were cool. Then the repair guy came out and fixed the unit within 3 days.

3 years ago

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Reply from The Home Service Club

Dear Ritchie, Thank you for the feedback we are happy that our agents and our technicians provided you with great service. We look forward to continuing to serve you. Please feel free to contact us at any time. Sincerely, Tim Wright

May. 9th, 2019

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Ross Kellby Los Angeles, CA

For added protection to my home, I got the HSC home warranty plan. It was the best decision so far, especially with the home service club as my choice I have peace of mind.

3 years ago

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Reply from The Home Service Club

Thank you for the wonderful feedback. We are happy to hear that our Representatives and our technicians were able to provide you with outstanding service. Please feel free to reach out to us anytime. Sincerely, Peter Miles

Jul. 12th, 2019

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Scott Heslinga Tampa, FL

Sr Supervisor Taylor S is helping me get taken care of. She was very friendly and followed through with what she said she would do. Much Appreciated!

3 years ago

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S. Hird Boynton Beach, FL

Overall: Very satisfied with the service and would recommend to others. I have a long term contract and am pleased with the initial claim. Thank you :)

3 years ago

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Reply from The Home Service Club

We're very happy to have served. Thank you. We aspire to continue to provide excellent support to you. Please don't wait to reach us out to just about almost some your home warranty requirements. Sincerely, David Lee

May. 30th, 2019

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Taylor Marshall Louisville, KY

Had some trouble initially working with their customer service team initially however Lori reached out and helped sort everything

2 years ago

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Reply from The Home Service Club

Good day Taylor, Can you please provide me with your contract number so that we may have someone reach out and be of assistance.

Dec. 12th, 2020

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Neil Shadle Zion, IL

Nice service call always from the reps. Very polite and skilled. The contractors they send are very pro and efficient as well.

3 years ago

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Reply from The Home Service Club

Thank you for the wonderful feedback. We are happy to hear that our Representatives and our technicians were able to provide you with outstanding service. Please feel free to reach out to us anytime. Sincerely, Peter Miles

Jul. 12th, 2019

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S Alejo Lakewood, CA

I am loving my home service club warranty. Each claim or transaction I place is so easy and fast. They come to you to help you with your appliances.

3 years ago

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Reply from The Home Service Club

We are pleased to have served you. Thank you for your feedback. We hope to continue to provide you with exceptional service. Please do not hesitate to reach out to us for any of your home warranty needs. Sincerely, Hugh Morgan

Jul. 5th, 2019

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Brannon Smythe Lansdowne, PA

Great Customer Service. The representative was ver patient with us. He answered everything we asked, and had great attitude! Thanks HSC!

3 years ago

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Reply from The Home Service Club

Dear Brannon, We're very happy to have served. Thank you. We aspire to continue to provide excellent support to you. Please don't wait to reach us out to just about almost some your home warranty requirements. Sincerely, David Lee

Jun. 24th, 2019

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Bobby Holland La Jolla, CA

HSC has always responded quickly when I have called them for repairs. They are cordial and I have had them for close to 2 years now.

3 years ago

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Reply from The Home Service Club

Dear Bobby, We're very happy to have served. Thank you. We aspire to continue to provide excellent support to you. Please don't wait to reach us out to just about almost some your home warranty requirements. Sincerely, David Lee

May. 30th, 2019

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Krish Culloden, WV

Supervisor was able to fix the issues as customer care representative had issues with approving the repairs

3 years ago

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B. Warner Escondido, CA

The online claim process was easy. Had my washer fixed by just chatting their website. So efficient in all platforms.

3 years ago

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Reply from The Home Service Club

We're happy to have served. Thank you. We aspire to continue to supply outstanding support to you. Please reach us out for all of your home warranty requirements. Sincerely, Nancy Hamilton

Jul. 3rd, 2019

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Frannie Donnell Compton, CA

The guys that got my pool filter running didn't ask for a tip or anything. Says HSC pays for everything. Wow!

3 years ago

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Reply from The Home Service Club

Dear Frannie, Thank you for the wonderful feedback. We are happy to hear that our Representatives and our technicians were able to provide you with outstanding service. Please feel free to reach out to us anytime. Sincerely, Peter Miles

Jun. 27th, 2019

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S. Dugald Englewood, CO

THANK you so much for the super smooth and prompt service! Refrigerator and sink problem was immediately fixed.

3 years ago

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Reply from The Home Service Club

We are pleased to have served you. Thank you for your feedback. We hope to continue to provide you with exceptional service. Please do not hesitate to reach out to us for any of your home warranty needs. Sincerely, Hugh Morgan

Jun. 7th, 2019

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Montell WF Warsaw, MO

HSC arranged an appointment to help with re-key. He is very professional and nice. I am really happy with the service

3 years ago

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Reply from The Home Service Club

Dear Montell, Thank you for the review. We are pleased to hear that we have provided you with outstanding service. The Home Service Club looks forward to assisting you with any of your home warranty needs. Please reach out to us at any time. Sincerely, John Durn

May. 8th, 2019

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Adam spring Ogden, UT

They refused to fix our furnace , but did agree to refund purchase price of warranty

2 years ago

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Reply from The Home Service Club

We appreciate you for providing us with your customer service experience, as we are continually striving to improve the quality of service provided to our customers. Any report such as this about an unhappy customer is taken seriously with the utmost importance. We apologize if you are not happy with our product. Please feel free to reach out to the Supervisor that you have been in contact with should you have any further questions and or concerns.

Mar. 9th, 2020

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Eadmund Fort Payne, AL

Called HSC to redo all door locks in my condo units. Job was finished in 2 days!

3 years ago

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Reply from The Home Service Club

Dear Eadmund, We are pleased to have served you. Thank you for your feedback. We hope to continue to provide you with exceptional service. Please do not hesitate to reach out to us for any of your home warranty needs. Sincerely, Hugh Morgan

Jun. 17th, 2019

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Nan Torrance, CA

Customer service called back to address the matter.

3 years ago