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The Home Service Club

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LAST UPDATED: October 26th, 2023

The Home Service Club is a nationwide home warranty provider and the winner of the 2015 and 2016 "Best in Service" award and the 2018 "Editor's Choice" award. The Home Service Club specializes in a variety of different home warranty types and offers comprehensive plans, as well as an additional Utility and Service Line coverage, which expands beyond the walls of the home. The Home Service Club prides itself in having its own supply chain of household systems and appliances and ensuring all equipment provided is brand new, fully warrantied, and up to all codes and requirements. The company has a growing service network of over 10,000 technicians nationwide and describes itself as a leader and innovator in the home warranty industry since its founding in 2008. The Home Service Club is currently headquartered in New York City.


The Good

  • Customizable Coverage
  • Real Estate Packages
  • Nationwide Service
  • Positive Reviews
  • Auto-Registered Online Account
  • Time in Business
  • The Home Service Club Cost

Customizable Coverage

The Home Service Club offers a variety of customizable home warranty plans with optional add-ons. Specific coverage details will depend on what plan you choose and what systems and appliances you decide to add on to your plan.

Home Systems Warranty

This is warranty coverage meant to cover the normal wear and tear of common systems within your home. You file a claim and then The Home Service Club will send a local technician to diagnose the problem and schedule any necessary repairs or replacements. The specific systems included will depend on your chosen home warranty plan. Home systems available for coverage are listed below:

  • Air conditioner
  • Heater
  • Ductwork
  • Electrical 
  • Plumbing
  • Water heater
  • Garage door openers
  • Ceiling fans
  • Central vacuums
  • Garbage disposal
  • Plumbing stoppage
  • Water leaks
  • Gas leaks
  • Pest control
  • Whirlpool motor and pump assemblies
  • Alarm wiring
  • Telephone wiring
  • Smoke detectors
  • Whole house, exhaust, and attic fans
  • Sump pump
  • Doorbells
  • Instant hot and cold water dispenser

Home Appliance Warranty

  • Refrigerator
  • Oven range and cooktops
  • Dishwasher
  • Washing machine
  • Clothes dryer
  • Freestanding ice makers
  • Built-in microwaves
  • Trash compactors
  • Food centers built-in

Optional Add-ons

The Home Service Club allows customers to include individual add-ons to any home warranty plan. All offered add-ons are listed below:

  • Pool coverage
  • Roof coverage
  • Jetted bathtub
  • Spa
  • Water softener
  • Sewage ejector pump
  • Sprinkler system
  • Freestanding freezer
  • Refrigerators built-in units with dual compressors

Utility and Service Line Coverage

The warranty provider also has an optional utility line coverage. This is an additional package you can add on to any home warranty plan. This package includes six parts listed below:

  • Outside water line
  • Outside electric line
  • Outside sewer line
  • Sprinkler system
  • Outside gas line
  • Grinder pump

Real Estate Packages

The Home Service Club has three specialized real estate packages exclusively for real estate transactions, whether it be for a real estate agent or a home seller. Customers can purchase all real estate packages in one-, two-, or three-year terms, as well as customize them with additional warranty coverage options. There is consistency among all packages, which means there are no differences in the conditions of the coverage; all fine print and conditions remain the same among all of The Home Service Club's RE-Pro home warranties, regardless of what is covered. Available real estate packages include:

  • RE-Pro Basic - Covers the major appliances and systems in the home that are the most costly to repair or replace, such as the heater, the air conditioning, the water heater, and the plumbing system
  • RE-Pro Standard - Includes the repairs or replacements of most items in the RE-Pro Basic plan, as well as other common household systems and major appliances, such as garage door openers, garbage disposals, and ceiling fans
  • RE-Pro Comprehensive - One of the most inclusive and popular plans in the industry that includes all items in the RE-Pro Basic and RE-Pro Standard packages, in addition to other items such as pest control, sprinkler lines, doorbells, etc.

Nationwide Service

The Home Service Club operates in all 50 states, making its products and services easily accessible to most homeowners in the United States. 

Positive Reviews

Especially with home warranty companies, it's important to find a company with quality reviews to demonstrate customer satisfaction. The Home Service Club complaints are limited, and the majority of its reviews are overwhelmingly positive. Home Service Club reviews highlight quick and efficient service contractors, quality customer service, and affordable prices. 

Auto-Registered Online Account

After purchasing a plan from The Home Service Club, an online user account is auto-registered for the customer, providing them with an email, a username, and a temporary password. The warranty service provider gives the customer a link to their account, and all the customer has to do is reset the password to one of their choice and they are ready to access your warranty plan information online. Having an online account is convenient and gives you 24/7 access to manage your account, including checking and updating your coverage, changing any preferences, and downloading your warranty agreement. An online account can give homeowners an additional peace of mind knowing they can always check in on their home warranty.

Time in Business

The Home Service Club has been in business for more than a decade. This can be a benefit to homeowners because it indicates that the warranty service provider is experienced and versed in the home warranty industry and knows how to provide excellent service. 

The Home Service Club Cost

A Home Service Club home warranty costs $419 on average per year for a basic home warranty plan. Prices will increase if you have a more extensive plan. The service fee for each technician visit can range between $65 and $95, depending on the plan you have. Similar to most home warranty companies, The Home Service Club requires a one-year contract length.


The Bad

  • No Upfront Pricing

No Upfront Pricing

Although The Home Service Club offers an estimated minimum payment, there is little information regarding upfront costs on yearly premiums or deductibles. The Home Service Club requires personal information such as address and email before a customer can receive a specific price. However, this is quite common within the home warranty industry and having more information allows The Home Service Club to give customers more accurate and customized pricing information. 


The Bottom Line

The Home Service Club offers service nationwide and has attractive features such as labor recall and various home warranties for real estate packages and regular homeowner coverage. There are additional benefits, such as The Home Service Club's auto-registered online account and online claim process that is available 24/7, making it simple for customers to manage their home warranty plan any time.

Various home warranty plans are available as well as optional add-ons so consumers don't have to pay for a completely different plan if they want to add just a few individual appliances or systems to their current plan. The Home Service Club is definitely worth a look, especially since it has various warranty plans with customizable coverage and has won multiple awards for its service.

You can read The Home Service Club reviews below to see what customers have to say about the home warranty provider. Current warranty reviews note The Home Service Club is a great value for your money at an affordable cost. Consumers highlight quality customer service and quick and efficient service technicians.

View Best Home Warranty Companies

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The Home Service Club Frequently Asked Questions

How does The Home Service Club’s cost compare to other home warranty companies?

With The Home Service Club, you get more bang for your buck — more coverage for less money.

How long is The Home Service Club’s contract?

The Home Service Club offers monthly and annual plans to meet all homeowners' budgets and to provide peace of mind.

What is The Home Service Club’s cancellation policy?

The Home Service Club's policies come with a full customer satisfaction 30-day money-back guarantee. Customers are able to cancel at any time. All plans meet all state regulations for cancellation of a home warranty.

Does The Home Service Club require a home inspection?

No, The Home Service Club does not require a home inspection as a condition of purchase.

Is there a limit to how many service requests I can submit to The Home Service Club?

No, The Home Service Club does not have a limit to the amount of claims that can be placed.

Does The Home Service Club provide real estate home warranty plans?

Yes, The Home Service Club has plans specifically designed for real estate transactions. HSC has three plans for homebuyers and free home warranty coverage for home sellers with our free listing coverage.

Is The Home Service Club available nationwide?

Yes, HSC offers coverage in all states except Wisconsin.

Are The Home Service Club reviews positive?

Yes, with over 15,084 positive reviews on various websites, HSC prides itself on customer service and has won multiple awards for best in service and customer satisfaction.

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We are on the other side of fence, we provided immediate service to one of their customers in our area. Took care of their customer got them back up and going through a heat wave. Here we are over 60 days later and can not get a hold of anybody, on hold every time we call for 20 minutes and directed to a mail box to leave a message and no call back, no response to our emails either. We initially turn the company down as we never have luck with home warranties, they called back a couple days later and begged us to take care of their customer and that we did but where is their customer service to us in return to helping them? Very poor service on the contractor side. Update on review: We immediately got a response from the review. So I can say that things have since been taken care of and that is where I will leave it.

4 years ago

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Lewis `Johnson Plano, TX

We chose HSC when we purchased our new home because of these reviews. Surely they are fake. It has been a week since we called in a claim for our refrigerator and nothing has happened. First they made us send a copy of our home inspection. That was a struggle because they said their computers weren't working. Then nothing happened. A week later I called again and they said our claim was in progress. We've heard nothing! Several calls in to the claims dept and they've promised to call us back and nothing! *** UPDATE*** 8/28/2019 Finally we got hooked up with Taylor at HSC who is a supervisor. They sent a great repair company, Mr. Appliance of Wylie TX. HSC then said the problems with the refrigerator are not covered. Be sure to review their Service contract because there is an encyclopedia of exclusions. Not even the ice maker is covered. Taylor intervened and said that HSC would pay $250 of the $752 repair. They paid the $250 as promised. Also part of the communication problem was that the agents who bought our policy entered the contact info wrong. That was compounded by the fact that HSC's computer system would not save the corrected info on several attempts by their agents. I stayed on the phone with one of their agents for 45 minutes until we finally got the corrected info to save. I'm changing the rating from one star to three.

4 years ago

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Krista Littleton, CO

Update - Home warranty company is communicating with me to address my cancellation request. Value, quality, and timeliness were 3 star.

4 years ago

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Reply from The Home Service Club

Good Morning Krista, Our records indicate that your account has been canceled and refunded. Should you have any further questions and or concerns you can feel free to reach out to the Senior Supervisor attached to your account. Happy Holidays!

Dec. 20th, 2019

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Lori Ellerman Des Plaines, IL

I’ve had issues resolving my claims and they involved a higher level manager to deal with my issues. They are finally resolving my issues.

5 years ago

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Reply from The Home Service Club

Dear Lori, We're happy to have served. Thank you. We aspire to continue to supply outstanding support to you. Please reach us out for all of your home warranty requirements. Sincerely, Nancy Hamilton

Feb. 14th, 2019