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6.4

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Juanita Copperas Cove, TX

Poor service, broken promises, and steady taking my money monthly. Getting ready to report to BBB.

4 years ago

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Ron Neville

Have not had any cliam experience so cannot judge in total.

4 years ago

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Nicole Brandon, FL

They take a long time to find anyone to service a problem. Sometimes they dont get back with you at all.

4 years ago

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jith palacherla Snellville, GA

Never got a new contract, with renewal. But charged my card right away

4 years ago

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Roland

Don't buy it. I just used it last month, they never cover anything. They never come through with anything.

4 years ago

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Charlie H

Last service call was not successful due to contractor. Select has not yet resolved matter.

4 years ago

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Bessie Gordon

I have yet to use the service and can not rate it at this time.

4 years ago

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Laura

Have not sent a repair man on a work order for over 3 months and I call every week and get the same run around

4 years ago

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Rose Mells

They provided me poor to 0 service. They lie to classify you, and do not live up to what they promise..

4 years ago

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John

one claim. took too long to get decision to replace refrigerator

4 years ago

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Bev

When in need of services immediately - informed could take up to 48 hrs to get a response.

4 years ago

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Lola Wingate

Having to send work orders repeatedly and being told it was not received

4 years ago

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Anonymous

They have the quickest turnaround for repairs.

4 years ago

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Anonymous

They don't respond promptly, the never respond to calls and to claims, and they don't cover your damages.

4 years ago

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O.J

You have to go through many changes before you can get a direct answer from anyone.

4 years ago

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Brian Orges

the reimbursement process should be quicker

4 years ago

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T i A

the process for claims is way to long. and price's are double the market.

4 years ago

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Mike Verbois

I've had difficulty with the vendors being honest

4 years ago

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Betty Cheatham

Too much fine print of what is not covered

4 years ago

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Wanda Taylor

The companies they select don't follow through. They don't show, or call or only after repeatedly calling them.

4 years ago

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Ruby Bucy

Had for 1 year. tried 1 time to use and could never get anyone out to fix our problem. Waste of my money.

4 years ago

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RICKIE LATIOLAIS

GOOD SERVICE , TOOK LONG FOR CONTRACTOR TO GET PARTS

4 years ago

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Robert Clark

Very slow responding and resolving problems, no compassion for customers, robotic like customer service people.

4 years ago

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Nancy Truth or Consequences, NM

My AC is blowing hot air. I'm very aggravated they cannot get my claim taken care of and reimburse me.

4 years ago

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Maria Novoa Miami, FL

I do not recommend this company at all. If you want to loose time and money, hire them. They won’t honor their word and the response time is exceptionally bad.

9 months ago

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Jim Lexner Pawtucket, RI

This is the most incompetent company I've ever seen 23 days and nothing has been done I've called over a dozen times and spent hours on the phone and still nothing I wouldn't recommend this company to anyone.

1 year ago

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Erin Schrier Austin, TX

1 star is generous. I couldn't select zero. I NEVER right reviews, but this is a HORRIBLE company. Laughable reimbursments for appliances. Questionable technicians for services. Do yourself a favor a stay away.

1 year ago

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Frantz Joseph Winter Garden, FL

Home select is total scam they don’t cover nothing it’s a waste of money. Everyone should stay away I purchase a 3 years coverage from them it’s absolutely worthless policy 1504036

1 year ago

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George Phoenix, AZ

By far its a scam . They pay you next to nothing for your appliances . you better off buy the extended warranty from the stores or the manufacture they will fix it or they give lot more money.

1 year ago

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Keith Powers Bakersfield, CA

I turned in a claim for a pool pump that they only paid $100. It was a $1800 pump. They said because I had to wait 90 days for the trial period. I was never told by the salesman that there was a 90 days waiting period.

1 year ago

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CMShipman1 Inwood, WV

This is the worst company to have a warrany! The never reimburse you for hiring a contractor because they couldn't! I waited 2 months an still nothing. Contacted the BBB! Stay away!!

1 year ago

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Jana Robert-Salsbury

Discounts provided, Excellent service, answered phone quickly, fast response. Thanks.

2 years ago

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Steven E. MN

Make sure you read the fine print...they will decline your repair and find something in the fine print to do so....Why pay these 3rd party insurance firms if they will not repair anything or find an excuse not to.

2 years ago

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Tina Carr Hayward, CA

Absolute WORST company…do not purchase!! It has been over 3 weeks and multiple phone calls and still the repairs are not complete. Customer service calls have been a nightmare. Not even sure if it’s a real company.

2 years ago Edited February 22, 2022

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Belinda J. Carr Macomb, IL

Jonathan S took the time to explain the policy and patiently answered all my questions.

2 years ago

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Eric Denney Hilliard, OH

Home warranty met my families needs the salesperson, Tom B, did not use high pressure tactics.

2 years ago

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Erma Jones Winterville, NC

Jeff S. was very professional in explaining the service plans. I was very pleased.

2 years ago

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DeMarcus Akins Tallahassee, FL

They are very Quick and Responsive, they took care of my needs without any hassle

2 years ago

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Lucy Wilde Augusta, GA

The representative did an excellent job of explaining the service and ways that I could save money.

2 years ago

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Warren Wicker Katy, TX

It was easy to sign up and the representative was very knowledgable and professional.

2 years ago

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Gregory Walker Romance, AR

I was checking to get a Quote before I finished my phone ring it was home warranty how funny

2 years ago

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Jeanora Tellis Alpharetta, GA

The salesperson, Steven Kay was very knowledgable and courteous and gave me a good deal.

2 years ago

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Nicole Dodson Bullard, TX

Jonathan Sullivan was knowledgeable, helpful, and quick to assist. Would recommend.

2 years ago

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Pam McCardle Williamsburg, VA

Ryan B was very helpful. He answered all my questions and gave me different options.

2 years ago

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Mercedes Linda Stogner Antioch, CA

I love how much this company covers for such a small price. Great Customer Service too!!!

2 years ago

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Jackie Matthews Hyattsville, MD

The sales person I spoke with was very kind and caring of my needs. He was a pleasure to talk to…

2 years ago

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Roselya Cox Polk City, IA

Ed C. did a great job walking me through and explaining everything and answering all my questions..

2 years ago

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Mazen Eissa Lake Elsinore, CA

Cost is great and coverage is amazing so far I would recommend this company to others.

2 years ago

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Maru Gallegos Calexico, CA

Agent William was very professional and ask all my questions, also found a reasonable rate for me.

2 years ago

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Patriot Bren Houston, TX

The rep Moe H was friendly, knowledgeable, and very helpful. The process was easy and went well!

2 years ago