National Home Warranty
Is This Your Business?5.0
Author: Kalicia Bateman
National Home Warranty began offering services in 1986. The company currently offers its home warranty plans to residents of Nevada and Arizona only. The contract is renewable in one-year increments, and customers can file their claims online. As is described below, unfortunately some major appliances are not covered as standard, and premiums can be quite high on homes 4,000 square feet or larger.
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Pros
- Competitive prices
- Online claims processing
- Benefits for Nevada customers
Competitive Prices
National Home Warranty offers its customers home warranty services at a price that is competitive in the market. The company's average price is competitive at $395 for its Essential Coverage, putting them right in line with other top providers in the industry.Online Claims Processing
Homeowners are able to contact the company via email, phone, or online chat. Filing a claim is simple and straightforward; homeowners can do so over the telephone or via online form. The ability to file claims online is surprisingly absent from many companies in the industry.Benefits for Nevada Customers
National Home Warranty offers its customers in Nevada a free mechanical inspection upon request, providing additional peace of mind.Cons
- Some appliances not covered as standard
- No comparison charts
- High premiums on 4,000+ sq. ft. homes
Some Appliances Not Covered as Standard
Unlike most of its competitors, National Home Warranty does not include the home's kitchen refrigerator in the basic coverage; it must be included at the customer's request, and at additional cost. Most companies cover the kitchen refrigerator, with an option to add a garage refrigerator, etc. at an added cost.
No Comparison Charts
The company does not include much information about its specific coverage online, so prospective customers must search for information to answer their questions. A comparison chart is quite common among home warranty companies to highlight their products, and the addition of a similar tool would greatly benefit prospective customers.
High Premium for 4,000+ Square Foot Home
The majority of companies in the industry have higher premiums for homes larger than 5,000 square feet. National Home Warranty's pricing increases for homes larger than 4,000 square feet.
The Bottom Line
Customers in Nevada and Arizona can find competitively priced home warranty coverage from National Home Warranty. The company has some areas in which it could improve, such as covering the kitchen refrigerator as standard. Those looking for a straightforward plan that is reasonably priced should be pleased with National Home Warranty's coverage.
