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Ideal Home Warranty

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6 User Reviews
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LAST UPDATED: October 15th, 2021

Ideal Home Warranty is a nationwide company that offers home warranty coverage and the best home warranty plans for homeowners, sellers, realtors, and tenants. Ideal Home Warranty strives to provide customers with comprehensive plans, coverage, and excellent customer service. 

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The Good

  • First Month Is Free
  • Customized Coverage
  • Tiered Plans
  • 24/7 Claims Department

First Month Is Free

When signing up with Ideal Home Warranty, you'll receive a month of coverage for free. 

Customized Coverage

Ideal Home Warranty believes that homeowners shouldn't pay for coverage they don't need. You can customize your home warranty plan that fits your needs and your budget. 

Tiered Plans

Ideal Home Warranty does have three-tiered plans. Homeowners can choose from the Gold Plan, the Platinum Plan, and the Ideal Plan. 

The Gold Plan covers the following appliances:

  • Air Conditioning System
  • Heating System
  • Electrical System
  • Plumbing System
  • Plumbing Stoppage
  • Water Heater

The Platinum Plan provides coverage for the following appliances:

  • Garbage Disposal            
  • Kitchen Refrigerator            
  • Oven/Range/Stove            
  • Cook Top
  • Built-In Microwave            
  • Dish Washer            
  • Washer/Dryer

The Ideal Plan includes coverage for everything in the Gold and Platinum Plan but also consists of the following appliances:

  • Ceiling Fan            
  • Exhaust Fan            
  • Garage Door Opener            
  • Whirlpool Bathtub

Homeowners also have the option of additional coverage for pools, spas, septic systems, stand-alone freezers, water softeners, sump pumps, refrigerator icemakers, central vacuum, well pumps, and more. 

24/7 Claims Department

Ideal Home Warranty allows homeowners to file a claim at any time. The company has a 24/7 Claims Department that handles all claims.

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The Bad

  • Broken Link
  • No Pricing Information on Website

Broken Link

Ideal Home Warranty states that homeowners can view the Terms and Conditions on its website. However, whenever we tried the link, the site simply stated there was an error in the URL, and/or the page we were looking for has been moved or deleted. 

This is extremely frustrating since it's crucial for homeowners to go over the terms and conditions before signing a contract. While Ideal Home Warranty provides a general overview of its coverage, it's important to know what isn't covered. 

For example, some companies offer garage door coverage as a part of their standard plan. However, if you want coverage for your garage door opener, the company may require you to purchase an additional premium (or they might not even offer coverage for the opener at all). 

Without the Terms and Conditions page, homeowners are left wondering what isn't covered and any other stipulations Ideal Home Warranty might have.  

No Pricing Information on Website

Most other home warranty companies will include some pricing information along with their coverage plans. This allows consumers to easily see what kind of coverage they're getting and how much it will cost them on a yearly or monthly basis. Ideal Home Warranty doesn't include any pricing information on its website. 

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The Bottom Line

When it comes to Ideal Home Warranty, we suggest homeowners look elsewhere. We like that the company offers several tiered plans, customizable coverage, and a free month. Still, the fact that the Terms and Conditions are not publicly accessible, and the company phone numbers are starred out enough to make us hesitant.

If you are interested in Ideal Home Warranty's services, we suggest doing plenty of research and speaking with a company representative about the terms, conditions, contract lengths, and any other possible stipulations.

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Star Rating

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6 Reviews

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JessieP Miami, FL

I have had an ideal policy for almost a year and have had 4 different service calls. All were repaired promptly, and all were done with repair service companies that I would be using after I no longer carry a home warranty. I love this company!

1 week ago

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RyanP

I put in a claim last week because we thought our hot water heater was going out, but come to find out the issue wasn’t the hot water heater. It was the pipe that leads from my kitchen sink down to where the hot water heater is. The plumber was able to diagnose and fix the issue quickly . What I love about Ideal Home Warranty there is always someone to call to give me an update or answer any questions I have about my claims. Filing a claim with Ideal Home Warranty is so easy.

1 month ago

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AdaT

Susan was very helpful to me.She helped me put in my claim for my air conditioner at 7am . At 10am that day the technician came to my house and got my ac running. I really love the quick service. I don't do well in the summer heat.Thank you so much.

1 month ago

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Kojod

Very good customer service. I spoke to Karen. She handled my claim very quickly. I am glad that I got her on the line.She sent someone to fix my ac that broke down the previous night. I am impressed with the work the technician did. I appreciate the swift service.

1 month ago

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SabiHari Atlanta, GA

I had a faulty burner from my oven range. I contacted Ideal, and they immediately sent the experienced technicians to fix my range that same day. I really appreciate the care and attention. I’d also like to mention that Earl was super nice and patient with me when I called to get a status update on my claim.

2 months ago

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BrianMn Chicago, IL

My built in microwave broke down. I couldn’t warm up my leftovers. I did my claim with Ideal Home Warranty over the phone. Their reps are very professional and they're willing to help all the time. I got a new microwave shipped to me in 3 days. Ideal Home Warranty is the best warranty company I have experience with.

1 month ago

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