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HomeGuard HomeWarranty, Inc.

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LAST UPDATED: May 24th, 2023

HomeGuard HomeWarranty, Inc. is headquartered in San Jose, California. The company offers home warranty protection for Arizona and California. Customers can file claims online and receive assistance over the phone 24 hours per day, seven days per week. Unfortunately, HomeGuard's services are limited to Arizona and California.

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The Good

  • Highly Transparent with Pricing
  • 24 Hour Claims Phone Support and Online Claim Filing

Highly Transparent with Pricing

Compared to many of its competitors, HomeGuard Home Warranty is more transparent with its pricing. Property managers, who usually need to call the company for a specialized quote from competitors, can get pricing for multi-unit housing easily.

24 Hour Claims Phone Support and Online Claim Filing

Unlike several of its competitors, HomeGuard HomeWarranty offers its customers the convenience of being able to file repair claims online as well as request assistance from a representative 24 hours per day, seven days per week. The company is clear that even if a claim is reported after normal business hours that the repair is not guaranteed to happen more quickly or during this time. 

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The Bad

  • Limited Service Area
  • Limited Standard Plan

Limited Service Area

HomeGuard HomeWarranty, Inc. only services two states: California and some parts of Arizona. Unlike other home warranty companies, HomeGaurd HomeWarranty, Inc. doesn't have a large service area. Home warranty companies sometimes have nationwide coverage, making HomeGuard HomeWarranty, Inc. difficult to access if you are outside of its service areas. 

Limited Standard Plan

HomeGuard HomeWarranty, Inc. has a limited Standard Plan compared to other home warranty companies. The Standard Plan doesn't include several appliances, including washers, dryers, and refrigerators. These are appliances that are most often covered in other companys' Standard Plans. 

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The Bottom Line

HomeGaurd HomeWarranty, Inc.'s pricing and standard coverage is comparable with other companies offering similar products. However, it's important to note that several appliances, such as washers, dryers, and refrigerators, are not covered in the standard plan and require an additional premium in order to be included in the plan, which is not the case with many of the company's competitors. HomeGuard HomeWarranty, Inc. also only services two states in the United States, making its service area very limited. 

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7 Reviews

Review Breakdown

5 grade

29%

4 grade

0%

3 grade

0%

2 grade

0%

1 grade

71%

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victoria grady Scottsdale, AZ

Kathy H and iris the supervisor in approving claims. They have been very helpful and nice with Kathy has been very very understanding with me. They have been very patient with me and my problem with my A/C. They contacted me very promptly. With every call or email. Explaining very clearly on what I need to send them to get my problems resolved. I am very glad I got Kathy & Iris working for me. Thank you both very much.

10 months ago

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Review Source

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Ryan Glendale, AZ

Every claim we've had over the past 7 years as a HomeGuard Warranty customer has been resolved timely and completely. We've had 7-10 claims in the 7 years and everything that has been fixed or replaced has never resulted in another issue. The companies they contract with are communicative, professional and prompt. Highly recommended!

2 years ago