Home Security of America
Is This Your Business?2.6
4.5
Overall Score
Author: Kalicia Bateman
Home Security of America was founded in 1984 and touts that quality services are its highest priority. The company's headquarters is located in Cross Plains, Wisconsin. Representatives are located in several metropolitan areas across the country. Recently Home Security of America was purchased by American Home Shield.
Top Ranked Companies
Pros
- Wide geographical coverage
- Tools for real estate professionals
- Multiple warranty types
Wide Geographical Coverage
Home Security of America covers the vast majority of the United States. Many home warranty companies will only cover specific regions, so it's excellent to see companies that have wider coverage. A map on the company website allows potential customers to see if their state is covered.Tools for Real Estate Professionals
Home Security of America not only offers home warranty options for average homeowners, but also for real estate agents and other professionals. Home Security of America also provides tools for real estate pros like real estate coaching and social media resources. This will help real estate agents to become more effective in their field.Multiple Warranty Types
Home Security of America offers four types of home warranties- Home seller
- Home buyer
- New construction
- Buyer direct
Cons
- No mobile app
- Minimal chat features
No Mobile App
Unfortunately, Home Security of America does not have a mobile app at this time. It would be nice for the company to consider an app to make paying deductibles and ordering services more accessible to customers.
Minimal Chat Features
It's unclear if Home Security of America offers 24/7 phone support. A phone number is available on the company website, but the hours of availability aren't specific. There is also no live chat feature. It looks as though there isn't any real time conversation available with Home Security of America, but customers are told to expect a response within 24 hours.
The Bottom Line
Home Security of America was founded not so much on having the lowest prices, but the best services. The company covers almost the entire nation and offers a variety of services and product coverage, but if you need to request service, a representative might not get back to you immediately. We at BestCompany recommend looking at other top competitors before checking out Home Security of America.
