Best Company Guarantee First American Home Warranty Logo

First American Home Warranty Reviews

star star star star star_half

8.2

Overall Score

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Verified Customer

check_circle

Review Source

star star star star star

Judy Myer Charleston, WV

They are quick to find specialist and reasonable

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Judy, We appreciate your five star review!

Dec. 29th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jane Northrup Santa Maria, CA

They have always been professional and helpful!!

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Jane, Thank you for your review! It is wonderful to know that you have been provided great service.

Dec. 19th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Lori Carpenter Salem, IN

Outstanding service and claims completion

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Lori, We appreciate you taking the time to share your five star review with us!

Dec. 19th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sandy Murphy Tomball, TX

All repairs needed have been completed in a timely manner.

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Sandy, Thank you for taking a moment to share your review! It is awesome to know that we have been able to promptly resolve your claims. We look forward to providing you great service in the future.

Dec. 19th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Armando Magaña III Camarillo, CA

They help with issues involving the contractors.

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Armando, Thank you for taking the time to share your review!

Dec. 19th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Justin Mitchell Collierville, TN

Works well, but sometimes very slow, waited 9 months to get the range fixed.

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Justin, Thank you for taking a moment to share your review with us! It is disappointing to hear that you may have experienced these delays during your recent claim. We try to work closely with our partners to ensure claims are handled promptly. We look forward to being there for you, should you ever need us again.

Dec. 19th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

B OUWERKERK Atascadero, CA

Prompt service/ live people answer the phones

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

B OUWERKERK, We appreciate you taking the time to share your five star review with us!

Dec. 9th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

June Koenig Wildomar, CA

Always on time, courteous and explained repairs

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

June, Thank you for your review! It is wonderful to know that you have had a five star experience.

Dec. 9th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Dave Flores Pearland, TX

Saves me time and money since I have a very busy schedule

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Dave, Thank you for sharing your review! It is wonderful to know that we have been able to be there for you when you most needed it.

Dec. 9th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Cynthia Adams Merced, CA

Value for money, peace of mind. Repairs done promptly.

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Cynthia, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five star service!

Dec. 13th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mike Bittner Port Saint Lucie, FL

So far they have stepped up to getting our issues fixed

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Mike, We appreciate you taking the time to share your review with us!

Dec. 13th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

James Petrik Leavenworth, KS

Easy to work with and excellent customer service

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

James, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five star service!

Nov. 30th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kathleen A. Kregor Louisville, KY

Great service with techs, great customer service

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Kathleen, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five star service!

Nov. 30th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kottmann Kenneth Sun City, AZ

They've worked with me and are very responsive

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Kottmann Kenneth, It is fantastic to hear that your issue was resolved. We look forward to providing you great service in the future!

Nov. 17th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

MERRY B SWAIN Sun City, CA

The plumber they referred me to did great job.

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Merry, Thank you for letting us know what a great job the team did while servicing your claim! We look forward to providing you great service in the future.

Nov. 17th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

matt kennell Chapin, SC

Good value but sometimes contractors are second rate, makes me reluctant to use warranty

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Matt, Thank you for sharing your review. We have a great selection of contractors, and rest assured we do take pride in who we partner with. We will continue to be here for you should you need us in the future.

Nov. 22nd, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Sam Sugar Fort Lauderdale, FL

Easy to get service and providers are qualified and respond on time

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Sam, Thanks so much for taking the time to share your review with us!

Nov. 21st, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Larry Russell Sherwood, AR

Fast response, quality repair diagnostics, quick repair

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Larry, Thank you for taking a moment to share your review!

Nov. 10th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jody Guthrie, OK

Have had no complaints I have nothing else to say

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Jody, Thank you for your review!

Nov. 10th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Alma A. Vasquez Tucson, AZ

Never had any problems with the company.

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Alma, Thank you for putting your trust in us!

Nov. 10th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Jerry Morton Pensacola, FL

They have been reliable but their plumbing contractor is very slow to respond

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Jerry, Thank you for sharing your review with us! We are sorry that you are experiencing a delay. . If your claim is not yet resolved, please feel free to reach out to us and we can assist further.

Nov. 16th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Sherri Barberton, OH

They are doing what they are suppose to do, except responding timely

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Sherri, Thank you for your comments. We are sorry to hear that you were not receiving a timely response. We were unable to locate your claim with only the name provided. We requested additional information from you privately, but did not hear back. If you are still experiencing a delay, please reach out to us directly and we can assist.

Jan. 10th, 2023

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Patty J Souza Tehachapi, CA

Great service & the servicing company did an excellent job.

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Patty, Thank you for letting us know what a great job the team did while servicing your claim! We look forward to providing you great service in the future.

Nov. 9th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Richard berman

great service very helpful great followup

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Richard, Thank you for putting your trust in us. We are pleased to hear your concerns have been resolved!

Nov. 9th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Larry Ross Escondido, CA

Great communication and the technicians do great work.

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Larry, We appreciate you taking a moment to share your review with us. It is wonderful to know that we were able to resolve your issue for you!

Nov. 9th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Santos Gonzalez Amarillo, TX

They have always resolved and taken care of my problems I'm

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Santos, Thank you for your review! It is wonderful to know that we have been able to be there for you when you most needed it.

Nov. 9th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kathy Hays Pflugerville, TX

Fast return calls and it'd easy to set up service

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Kathy, Thank you for sharing your experience with us!

Nov. 9th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Mike and Geri Kirkpatrick Smyrna, TN

Fast and professional service that got the job done.

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Mike and Geri, Thank you for rating us five stars! We know how many choices you have when deciding on a home warranty company, and we are glad you chose us.

Nov. 9th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Joenathan Barnes Chesapeake, VA

They respond quickly but the contractors they use are not always the best.

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Joenathan, Thank you for sharing your feedback with us. We do complete internal surveys as well as monitor feedback on our contractors. We want to ensure we are providing our customers with the best service possible. Should you ever have any concerns, please do not hesitate to reach out to us.

Nov. 9th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Miaoyun Zhao Lincoln, NE

Respond quickly and solve the problem completely

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Miaoyun, It is fantastic to hear that your issue was resolved. We look forward to providing you great service in the future!

Nov. 1st, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Catherine Furnal Happy Valley, OR

The technicians are friendly and efficient

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Catherine, Thank you for your review. It is always great to hear when our customers are provided excellent service!

Oct. 28th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Bessie Pine Valley, CA

Very efficient process when filing claims

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Bessie, Thank you for taking the time to share your review with us!

Oct. 28th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Walter kasper Bend, OR

never a problem getting service quickly.

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Walter, It is wonderful to know that we were able to be there for you when you needed it most!

Oct. 28th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Maryann Dunkin Fresno, CA

dependable,right coverage for my needs fair price

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Maryann, Thank you for putting your trust in us!

Oct. 28th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Steven Showen Chesnee, SC

Filing claim is easy, response time is quick

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Steven, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five star service!

Oct. 26th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Philip DiGloria Naples, FL

Excellent customer service and support and staff.

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Philip, We appreciate you taking the time to share your review with us. It is fantastic to know that you were provided five star service!

Oct. 26th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Glenda Roberts Chandler, AZ

Good customer experience and no waiting for answers

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Glenda, Thank you for putting your trust in us. We are pleased to hear your concerns have been resolved!

Oct. 26th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sherry Hughes Troutman, NC

Good Customer Service, Excellent Follow up.

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Sherry, Thanks so much for taking the time to share your experience with us!

Oct. 20th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Robert Carter Franklin, TN

This is the first time they came and fixed the problem.

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Robert, Thank you for your review. It is great to know that we were able to be there for you!

Oct. 20th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Janell Hull Medford, OR

Friendly and honest and listens to what I needed

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Janell, We appreciate you taking the time to share your review with us!

Oct. 20th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Inga Blume Modesto, CA

I used it one time, got quick response and a job well done.

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Inga, We appreciate your review! It is wonderful to know that we were able to be there for you when you needed us.

Oct. 20th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Becky Bayliss Elk Grove, CA

Job gets done though the last contractor seemed sketchy at best.

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Becky, Thank you for sharing your feedback with us. We do complete internal surveys as well as monitor feedback on our contractors. We want to ensure we are providing our customers with the best service possible. Should you ever be experiencing any concerns, please reach out to us. We look forward to providing you great service in the future.

Nov. 1st, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Marion Callahan Palm Bay, FL

Fast service. Dependable techs. Timely service.

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Marion, It is always great to hear when our customers have a fantastic experience with us! We look forward to providing you great service in the future.

Oct. 14th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Charina Vargas Chula Vista, CA

very professional and reliable,gets the job done

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Charina, Thank you for taking a moment to share your experience with us!

Oct. 14th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Eleanor Las Vegas, NV

Haven't had any problem with the company and no rate hikes.

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Eleanor, We appreciate you taking the time to share your review with us!

Oct. 14th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

frank lombardo jr. Providence, RI

fixed my problem quickly my refrigerator was not working

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Frank, Thanks so much for sharing your review with us regarding your recent service. We are thrilled to hear that we were able to have this resolved for you so quickly! We look forward to being there for you, should you ever need us again.

Oct. 13th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Dexter Desert Hot Springs, CA

They answer right away and understand what my needs

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Dexter, Thank you for sharing your review! It is wonderful to know that we have been able to be there for you.

Oct. 14th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Rae Volpe Hudson, FL

I'm trying to get my ice maker repaired and I'm getting a run around from to appliance!

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Rae, Thank you for sharing your review with us. We would like to apologize about the delay as we were waiting on a part for your repair. We see that your ice maker has been reported to be working as normal. We hope the next time you may need us, you will give us another chance to meet your needs.

Nov. 2nd, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Carl Burdett Oklahoma City, OK

Always excellent service . Fast worry free

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Carl, Thank you for sharing your review. It is always great to hear when our customers have a fantastic experience with us!

Oct. 12th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ivan Sundberg Hurricane, UT

They respond quickly with top notch agents

1 year ago

First American Home Warranty Logo

Reply from First American Home Warranty

Ivan, We appreciate you taking the time to share your review with us! It is fantastic to know that you were provided five star service.

Oct. 12th, 2022