Best Company Guarantee First American Home Warranty Logo

First American Home Warranty Reviews

star star star star star_half

8.2

Overall Score

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Verified Customer

check_circle

Review Source

star star star star star

Terri H

They have never let me down. They're always there when I need them.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hi Terri. We appreciate your feedback. Thank you.

Jan. 17th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

John Millis

They always seem so eager to help me. They have saved me a lot of money.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

We are glad to hear this, John. Thank you.

Jan. 21st, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Joe Becker

On time for appointment. Great service Tech! Neat clean repairs!

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you Joe for your review.

Jan. 21st, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Chris Gravitt

They have contractors that respond right away and fix whatever is broken

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Yes we do, Chris! We look forward to servicing you again in the future.

Jan. 21st, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jim Cocca Brentwood, CA

They have been very responsive and follow up to make sure the job gets done.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you Jim for your review.

Jan. 21st, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Margaret Jackson Eugene, OR

You have always helped me when asked and provided excellent servicemen.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Great to hear, Margaret. Thank you for your review.

Dec. 31st, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

James Talkington Edmond, OK

Not always happy with the contractors would like to request some of the ones we have used before

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hi James. Thank you for your review.

Dec. 31st, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Marisol Sslgado

Very reliable company. They work very prompt with your claims.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you Marisol for your wonderful feedback.

Dec. 31st, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Bruce Parks Lancaster, OH

Repairman sent, was on time. Stayed until issue was resolved.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Great to hear Bruce, we are glad we resolved your claim.

Dec. 10th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kristian Murfreesboro, TN

They always send out the best person to do the job correctly the first time.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Yes we do, Kristian. We appreciate your review.

Dec. 10th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Abdul R, Sesay

Excellent service, valuable customer service and trustworthy.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you for your positive review Abdul.

Dec. 4th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Diana

Technicians are excellent! On time, correct parts & efficient timeline.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you Diana for your review.

Dec. 4th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Maria Gialamas

They always respond in a timely manner and meet our expectations as promised.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you, Maria. We strive to assist our customer as quickly as possible. We look forward to servicing you again in the future.

Dec. 4th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Derek Brown

Excellent customer service!! Very prompt attention to our needs!!

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Glad to hear Derek, thank you!

Dec. 4th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Rita Baldwin

Excellent customer service, very responsive and professional

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Glad to hear Rita!

Dec. 4th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Spada Murrieta, CA

Seems to be good. Service They are attentive and professional

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you Spada for your review.

Oct. 29th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kelvin

Replaced my fridge right promptly after the technician visit

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Glad to hear your refrigerator was replaced promptly.

Oct. 24th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Rollin Gardner

I have 4 homes with First American Warranties! I've only been able to use them for my primary residence! Extremely poor in there response to issues! I can't recommend them!

4 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Maria

Have been responsive to my needs. Have taken care of the issues that needed to be taken care of

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you Maria for your review.

Oct. 24th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Lois Buderus

The staff are friendly and do what it takes to get my needs met

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hi Lois, we appreciate you leaving us your feedback.

Oct. 24th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Harry

Responsive to my needs and provide the services needed when needed

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Glad to hear Harry, thank you.

Oct. 24th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Elizabeth

Whenever I call they send contractors out and everything has been great

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Great to hear Elizabeth!

Oct. 24th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Lynda Trocki

They have been there when I need them. Even in the snow season, they came through for me.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

So glad to hear Lynda. Thank you for choosing First American.

Oct. 24th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Lucille Talking Rock, GA

They get the work done when I need them. They have subcontractors in my area most of the time

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you Lucille for your feedback.

Oct. 24th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

John North Gulf Breeze, FL

I have been pleased with promptness in fixing problem and the work completed

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you John.

Oct. 24th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Dennis Jones Pollock Pines, CA

Almost perfect but not quite. If you had coverage for wood rot and construction it would be a 10

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you Dennis for your review.

Oct. 24th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Carol Carlucci

They have responded to every call and provided service immediately

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you Carol for your review.

Oct. 24th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Luman Ferrell

Have always been extremely helpful when we needed to fix a broken appliance.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

We appreciate your review Luman.

Oct. 24th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Stacey

Call back time and customer service. Not always satisfied with the companies they work with, though

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you Stacey for your feedback.

Oct. 24th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

John

They take care of our needs and I haven't had any type of problem with them

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you John for your review.

Oct. 24th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jeanne

So far they have met my expectations every time I call to speak with someone.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Great to hear Jeanne. Thank you.

Oct. 24th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

steve

they have been good so far the company has helped with my needs

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hello Steve, thank you for your review.

Oct. 24th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Carolyn Schellang

The service has been excellent and the contractors has been very good. No problems

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you Carolyn for your review.

Oct. 24th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Charles Stewart

Had an issue in the past with a claim but the last claim was resolved much more timely.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you Charles for your review.

Oct. 24th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

keith ellison

User friendly, prompt and efficient. A must have for any homeowner.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you Keith for your review.

Oct. 24th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Donald Cubitt

They understand the importance of providing a strong level of customer service

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Yes we do! Thank you Donald for your review.

Oct. 24th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Socorro Perez

Because they responded to my needs asap! excellent phone skills!

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Hi Socorro, thank you for your feedback.

Oct. 24th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kimberly Escamilla

Customer service is responsive. Vendors are as well for the most part.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you Kimberly.

Oct. 24th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Wendy Gr

Professional, quick first quality, excellent follow through snd follow up

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you Wendy for your feedback.

Oct. 24th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Alkire

The customer service personnel were friendly and spoke clearly.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you Alkire for your review.

Oct. 24th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Patrick Schultz

On top of the issues and great communications along the way.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you Patrick for your review.

Oct. 24th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jmoran Waxhaw, NC

They handle your requests with Professionalism and are very responsive.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Great to hear Jmoran!

Oct. 2nd, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Bruce Chertkow Lauderdale, MS

Hassel free claim process with quick approval and pay process.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you Bruce for your feedback.

Oct. 2nd, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

fred

always prompt in taking care of claim, and their folloow up is excellent

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you Fred, we appreciate your feedback.

Sep. 25th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Deborah Bryant

Because they''re dependable, reasonable in price and knowledgeable

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you Deborah for your review. We appreciate it.

Sep. 25th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

David Luckman

They helped in solving a problem that arose with my water heater.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Glad to hear your water heater has been repaired, David.

Sep. 25th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Cheryl Winston

Professional workers, good attitudes work was done in a timely manner and explained clearly

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you Cheryl for your review!

Sep. 25th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

R Johnson

I'm very happy so far with the service and the fast response time.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Glad to hear! We look forward to servicing you again.

Sep. 25th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Pam Smith

We have been completely satisfied with our coverage and service.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Great to hear, Pam. Thank you for choosing First American.

Sep. 25th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Virgil B Cole

Good services, always quick response and in a timely manner.

4 years ago

First American Home Warranty Logo

Reply from First American Home Warranty

Thank you Virgil for your review.

Sep. 25th, 2019