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9.3

Overall Score

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Thomas Mc Carthy Wilmington, DE

they had my dryer repaired in less than a week

1 year ago

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star star star star star

Helen Norton Dothan, AL

Very good service. Prompt and effective.

1 year ago

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Pam Mitchell Longview, TX

They were fast with the replacement of our air conditioning unit

1 year ago

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Laura Lopez Conroe, TX

Monthly payments are reasonable as well as service fees.

1 year ago

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Alisha Harrington Myrtle Beach, SC

Quick response in scheduling a technician

1 year ago

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Jonathan Floren Indian Land, SC

Easy to work with and they do what they say

1 year ago

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Marvin Jim Tulsa, OK

Very prompt and courteous and quality service

1 year ago

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star star star star star

Donna Jean Polster Kaukauna, WI

The repairman came out quickly and got it fixed quickly.

1 year ago

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star star star star star

katharine k. lovas Plano, TX

easy quick service professional service people

1 year ago

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Barbara Nichols Las Vegas, NV

They took care of my problem immediately - great service

1 year ago

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star star star star star

Viola V Bolin Salt Lake City, UT

Resolves issues quickly when I call on a repair needed.

1 year ago

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Frisnel Baucicaut Barnegat, NJ

Not too expensive and the customer service are good

1 year ago

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Jay Hockessin, DE

Immediate responses; reliable and dependable service.

1 year ago

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Earl Weaver

RIGHT MAN FOR THE JOB ! HE DID EXCELLENT WORK TO FIX ALL OUR PROBLEMS !

1 year ago Edited January 10, 2024

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June HILTERMAN Lakeland, FL

Repairs scheduled promptly service provided as promised

1 year ago

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Fran Makowski Pottstown, PA

Satisfied with prompt service and efficiency.

1 year ago

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Gary Henderson, NV

When we have had a claim they have been very responsive.

1 year ago

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star star star star star

Ron Fittes Germantown, TN

Have had excellent service when contractors are available

1 year ago

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star star star star star

Michael Gilliam Pendleton, SC

They have no equal And they will expedite your request

1 year ago

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star star star star star

Ryan

Providing the fast service and the warranty covers all.

1 year ago

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star star star star star

Scott Switzer Lewis Center, OH

Quick response fast service and our repair was awesome.

1 year ago

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Sandi Berg Tulsa, OK

Some of their choices for repair service companies could be better.

1 year ago

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Michael Ealick Sun City, AZ

Could have improved response time rrom time of request to arrival

1 year ago

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Barbara Butler Rowlett, TX

They are a rip off. They only pay for minor repairs. They major repairs are not covered

1 year ago

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Lynn Grommet Forrest City, AR

In my area some difficulty finding services that are willing to work with warranty for payment.

1 year ago

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Jennifer Murfreesboro, TN

Because they hire people that don't have an understanding of how appliances work

1 year ago

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Ron Concato Pompano Beach, FL

Slow to react to customers needs. Their definitions of coverage tend to be a little misleading.

1 year ago

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Joseph John Osisek Henderson, NV

it the man who made the repairs. This one is great!

1 year ago Edited January 10, 2024

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Lorri Ledet Pensacola, FL

Doesn't cover many major issues, and you don't know that until you are "denied".

1 year ago

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Peggy Lawrence Riverview, FL

U state u cover water system but not tank. So if there is leak from tank, what do u cover. Dissatisfied with plan..

1 year ago

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Gary Irving, TX

They use fly by night companies. You have to make the check out to the person that shows up not the company.

1 year ago

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Lonnie Chapman Bonham, TX

Had a scheduled phone call with them, received 2 reminders from them about the call, they never called!

1 year ago

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Sandra mariottini Elmhurst, IL

They are terrible. They suck. Half of my house hold items are not fixed. I have to wait 30 days for a check. I will never recommend them again

1 year ago

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George Palmer Waverly, TN

Declined paying for a/c recharge on very flimsy excuse, not reason.Plumber was to come back on shower leak. Haven't heard from him since.

1 year ago

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Poole Tallahassee, FL

I'm having all kinds of problems with them on an air conditioner repair. They were easy to contact but it's not easy to get them to do anything.

2 years ago

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Gonzalez Brooklyn, NY

Most of the time they cover things, but sometimes they don't.

2 years ago

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Johnson Wilmington, DE

Just recently I have to used my warranty for replacement of refrigerator.

2 years ago

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Anonymous Humboldt, SD

They were very quick, easy to file a claim.

2 years ago

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Anonymous Lithonia, GA

The customer service is pretty good. They've gone up on the charges.

2 years ago

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Robert Kerr Henderson, NV

Quick response. Knowledgeable and courteous.

2 years ago

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star star star star star

Jennie McQueen Philadelphia, PA

They're very polite and understanding about your situation!

2 years ago

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star star star star star

Hector Port Saint Lucie, FL

My very first claim was resolved properly in two days

2 years ago

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Hyacinth Wood Cumming, GA

They were very prompt in getting a technician out to us

2 years ago

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star star star star star

Jim turner Georgetown, KY

They covered the repair exactly the right way

2 years ago

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star star star star star

Kay larsen Jacksonville, FL

great service. fast response. nice people

2 years ago

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star star star star star

Gary Bennett Brandon, FL

They always provide a prompt response to repair request

2 years ago

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star star star star star

Angela Visger Greenbrier, TN

Easy peas. Make 1 call to them and problems solved

2 years ago

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star star star star star

Sada Pyakurel Reynoldsburg, OH

Excellent customer service work done on time.

2 years ago

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Jan Lughermo San Antonio, TX

They have always been prompt and efficient.

2 years ago

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Betty Las Vegas, NV

Difficult to determine if a claim should be filed. Short tempered customer rep.

2 years ago