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Choice Home Warranty Reviews

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9.3

Overall Score

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Tom Madsen Omaha, NE

time for tech's to answer call and set appointment to try and solve

1 year ago

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Mary Ann Nieves Smithville, TX

communication is difficult, takes very long to get a resolution of the problem, compensation is inadequate

1 year ago

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Bryan Reeves Lenorah, TX

You lack in the area of quick support. Waiting sometimes days for help us very frustrating.

1 year ago

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Nancie Allen

No plumbers in Bend OR?? Please!! There are plumbers everywhere!

1 year ago Edited January 10, 2024

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Rita A Smith San Diego, CA

very good at setting up an appointment but with my frig it took 3 weeks to service and fix

1 year ago

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Greg King Janesville, WI

They were unable to get a tech for me and I ended up getting my issue fixed myself.

1 year ago

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Carol Weiss Indianapolis, IN

I have had difficulty getting vendors they approve. It takes them along time to respond.

1 year ago

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Geanne

I have been out of a dishwasher for 2 1/2 months. Each time I call I'm told they cannot get hold of the repair person they sent. I paid my money and had to go through Christmas dinner with 25 guests hand washing dishes.

1 year ago Edited January 10, 2024

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Sean Taylor Owings Mills, MD

Choice Home Warranty does not want to pay for replacement of major systems. They will find a way to not replace anything such as airconditions.

1 year ago

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Kristy Suarez New Castle, DE

Had a drywall repair, not a big repair, choice wouldn't pay for the repair. I have mail pops all over my house which damages the drywall

1 year ago

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Mahlon Williamsburg, VA

They got things done when I needed. Good price and value.

1 year ago

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Nancy Surin West Palm Beach, FL

They are prompt and make the process so easy

1 year ago

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Frank Conforti Garland, TX

The worker had come a few times but he got everything done

1 year ago

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billy riddle Flint, TX

they have done me a excellent job and i been with 12 years

1 year ago

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Joanna Larkin Mayfield, KY

Replaced my dead fridge quickly after it's assessment.

1 year ago

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Chris Hansen Dayton, NV

Fast and efficient courteous I could understand them

1 year ago

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Gibson

The employees are very helpful and polite

1 year ago Edited January 10, 2024

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GEORGE ALEXANDER Atlanta, GA

Satisfaction with service. Nothing more to be said.

1 year ago

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Zenaida Odom Takoma Park, MD

The company does well in most places. However, my refrigerator is still broke.

1 year ago

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Carol Melendres Reno, NV

We received "pointers" from technician on correcting issue going forward.

1 year ago

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Loretta I Chelette Southaven, MS

I heard him.tell someone on phone that my dishwasher was less than 3 or 5 yes old. Our contractor said it had lotsss of miles on dishwasher.

1 year ago

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Glenn Leatherwood Waxahachie, TX

Poor customer service, lied during the sales cycle, I got stuck with the bill, and no one will answer the phone

1 year ago

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Hoke Overland Scottsdale, AZ

Pretty good service, but the quality of repairs or replacement is not equal to what you had.

1 year ago

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Bianca Baptiste Middletown, NY

Customer service is very generic one of my claims have been open for months and still unresolved.

1 year ago

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John D D Denman sr Baton Rouge, LA

My repair jobs was done as promised by professionals

1 year ago

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Marylou Solimine Marietta, GA

Came the same day and resolved my issue.

1 year ago

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Alvaro Galindo Columbia, SC

Excellent services. Fast. Friendly and very efficient

1 year ago

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Eileen Freehold, NJ

They seem concerned an out the issue when calling

1 year ago

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Denise Randolph Philadelphia, PA

They respond immediately, quicker than expected.

1 year ago

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Kelley Regina Kenosha, WI

They really take care of everything quickly as they can.

1 year ago

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Sheila DeBiase Okatie, SC

Most of the repair service companies are very good

1 year ago

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ANDREY LOSKUTOV Mesa, AZ

Great service , easy, efficient, friendly,

1 year ago

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Rebecca Silva Glendale, AZ

Service is excellent and I receive immediate response.

1 year ago

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Jan plyler Marietta, GA

They are on time and do their jobs. Outstanding.

1 year ago

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Mickey D Colgin Black Hawk, CO

Have had trouble getting service technicians that come into the area where I live.

1 year ago

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Dianna L Texter Yuma, AZ

better than before , but still have the memory of the previous frustrations

1 year ago

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Donna Rizzo Fishers, IN

The past few times we needed them, everything went very smoothly.

1 year ago

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Jeanette Lynn Hebert Richmond, TX

Rated due to length of time from claim to completely repaired.

1 year ago

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James battig

Took over a week and many phone calls to get a response for my furnace and of course they denied it.

1 year ago Edited January 10, 2024

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florencio menodiado Houston, TX

Fast response and great contractors for my 2 claims.

1 year ago

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Larry Goodhines Mesa, AZ

Took care of my problem as soon as possible.

1 year ago

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Bruce Jacobson Wantagh, NY

Professional service- very knowledgeable

1 year ago

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S R Maynard Richmond, TX

Fast response and good professional repair

1 year ago

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Y. H. Wyness Midvale, UT

Their Service call was prompt and diagnosis was accurate.

1 year ago

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Milina Shakya Corona, NY

Great Service, On Time providing correct information

1 year ago

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Frank Robinson Winston-Salem, NC

Quick response, value their customers! Attention to detail!

1 year ago

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Lazaroff Pat Delray Beach, FL

Reliable, always fixes what I called about

1 year ago

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A Campbell Columbus, GA

Whenever I call them for a service they were there to help.

1 year ago

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Maria Black

They are very efficient and professional.

1 year ago

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Kimberly Rock Hill, SC

Punctuality and courtesy needs of customers meet

1 year ago