Name: American Home Shield
Rating: 4.0

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Verified Customer

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Bontheia Chatman Spring, TX

professional, timely, fair price, fast response to my service calls

1 year ago

Reply from American Home Shield

Hi Bontheia, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

May. 30th, 2022

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Verified Customer

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Nadia Velasquez Humble, TX

Service was quick, i was always kept up to date, great customer service

1 year ago

Reply from American Home Shield

Hi Nadia, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 30th, 2022

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Verified Customer

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Karl Caton Bowie, MD

On time Operating equipment No problems with function of equipment

1 year ago

Reply from American Home Shield

Hi Karl, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 2nd, 2022

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Verified Customer

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Bernardo S. Acosta JR Lexington, KY

Great customer service . Easy process and great communication

1 year ago

Reply from American Home Shield

Hi Bernardo, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 8th, 2022

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Verified Customer

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Barbara Boone Beaumont, TX

Chris was our technician and we appreciate his professionalism and kindness.

1 year ago

Reply from American Home Shield

Hi Barbara, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 31st, 2022

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Verified Customer

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Mary Pendergrass Saint Paul, MN

They always work to help me resolve any issues as quickly as possible.

1 year ago

Reply from American Home Shield

Hi Mary, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 30th, 2022

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Verified Customer

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Armando Martinez Esquivel Waxahachie, TX

They work on my system until it was right and now it works perfect.

1 year ago

Reply from American Home Shield

Hi Armando, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 8th, 2022

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Verified Customer

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Mark Fakelmann Huntington, NY

Extremely prompt and professional in addressing my problem.

1 year ago

Reply from American Home Shield

Hi Mark, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 30th, 2022

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Verified Customer

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Andrea West Palm Beach, FL

Every experience has been handled professionally and quickly

1 year ago

Reply from American Home Shield

Hi Andrea, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 30th, 2022

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Verified Customer

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Brittany Kilgore, TX

We have been so pleased with the affordability, coverage, and timeliness.

1 year ago

Reply from American Home Shield

Hi Brittany, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 2nd, 2022

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Verified Customer

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ALI VASQUEZ Mather, CA

Really quick respond in any claim made, also good preventive service.

1 year ago

Reply from American Home Shield

Hi Ali, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 30th, 2022

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Verified Customer

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Joel Duplantis Richmond, TX

Excellent customer service! Always get the done and done correctly.

1 year ago

Reply from American Home Shield

Hi Joel, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 30th, 2022

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Verified Customer

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Grant Dyruff Santa Barbara, CA

Very efficient and easy to work with, I was happy with the AHS assistance

1 year ago

Reply from American Home Shield

Hi Grant, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 8th, 2022

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Verified Customer

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Sarita Kichok West Columbia, SC

They've been quick at finding people to resolve my problems

1 year ago

Reply from American Home Shield

Hi Sarita, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 2nd, 2022

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Verified Customer

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Charmyn Thourogood Chesapeake, VA

I had a problem and homeshield came to my rescue and resolved the problem.

1 year ago

Reply from American Home Shield

Hi Charmyn, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 9th, 2022

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Verified Customer

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Mack Wood Bloomington, IL

They are always very quick and responsive to help address anything wrong.

1 year ago

Reply from American Home Shield

Hi Mack, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 2nd, 2022

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Verified Customer

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Fernando Rivera Roy, UT

It paid for itself in the first 30 days and I would plan on extending

1 year ago

Reply from American Home Shield

Hi Fernando, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 15th, 2022

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Verified Customer

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Maurice Wilson Florissant, MO

Always give me good contractors and their always good with follow ups

1 year ago

Reply from American Home Shield

Hi Maurice, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 8th, 2022

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Verified Customer

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Mary L Cragg North Wales, PA

It was handled a reasonably amount of time with a good HVAC company

1 year ago

Reply from American Home Shield

Hi Mary, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 2nd, 2022

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Verified Customer

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Ronnie Richmond Metropolis, IL

very satisfied.. very professional.. completed in a timely manner

1 year ago

Reply from American Home Shield

Hi Ronnie, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

May. 30th, 2022

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Verified Customer

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SHERRELL Fay Norton Hampton, GA

They are the best at helping me, lm handicapped, they don't rip me off!

1 year ago

Reply from American Home Shield

Hi Sherrell, We appreciate your feedback and hope you continue to enjoy the coverage we provide!

Jun. 16th, 2022

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Verified Customer

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James Alligood Menlo, GA

Easy service request. Tech contacted me promptly. Took care of problem.

1 year ago

Reply from American Home Shield

Hi James, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 3rd, 2022

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Verified Customer

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Dorothy Gremillion Marble Falls, TX

The whole transition was easy to negotiate and occurred exactly when planned

1 year ago

Reply from American Home Shield

Hi Dorothy, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Jun. 15th, 2022

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Verified Customer

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Carlos Copeland Morgan Hill, CA

The simplicity and the protection know that I will not have unexpected cost

1 year ago

Reply from American Home Shield

Hi Carlos, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 15th, 2022

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Verified Customer

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Dennis A Kalec San Angelo, TX

on the last problem,everything went smooth,still waiting pool heater

1 year ago

Reply from American Home Shield

Hi Dennis, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 16th, 2022

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Verified Customer

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Derek D'Acqua Cape Coral, FL

Called home shield and they scheduled everything making it real easy

1 year ago

Reply from American Home Shield

Hi Derek, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 8th, 2022

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Verified Customer

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John G Verbanic Cranberry Twp, PA

Very timely analysis of our problem, with a fast resolution.

1 year ago

Reply from American Home Shield

Hi John, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

May. 30th, 2022

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Verified Customer

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Anthony Cortopassi Homestead, PA

Fast assignment of repair contractor. Ease of scheduling with contractor.

1 year ago

Reply from American Home Shield

Hi Anthony, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 8th, 2022

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Verified Customer

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Margarita Simón Saint Petersburg, FL

Immediate response when problem preSented. Quick resolution

1 year ago

Reply from American Home Shield

Hi Margarita, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 30th, 2022

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Verified Customer

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Wilburn Bradley Fort Worth, TX

Quick response and fast service. Had the AC up and running within the hour.

1 year ago

Reply from American Home Shield

Hi Wilburn, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 30th, 2022

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Verified Customer

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donna Bocrie nicholson Hampton, VA

Excellent customer service and contractors - I am so pleased

1 year ago

Reply from American Home Shield

Hi Donna, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 30th, 2022

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Verified Customer

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Ronald Brown Jacksonville, FL

The process to request a service was easy but you don't have options on who to choose.

1 year ago

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Verified Customer

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Juan Solis Reston, VA

Microwave repair experience was awful while water heater leaks repair was better

1 year ago

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Verified Customer

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Vernon Boardley North Las Vegas, NV

Everything was good and we experienced a really pleasant visit.

1 year ago

Reply from American Home Shield

Hi Vernon, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 8th, 2022

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Verified Customer

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Roger Alexander Jacksonville, TX

Always there when I need them, quick service and replacement of damaged items

1 year ago

Reply from American Home Shield

Hi Roger, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 30th, 2022

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Verified Customer

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Thomas J Bedward Bella Vista, AR

They took care of everything and they answer all my questions

1 year ago

Reply from American Home Shield

Hi Thomas, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 9th, 2022

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Verified Customer

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Patricia Rohnert Park, CA

AHS jumped in and had a repair company right away totally happy

1 year ago

Reply from American Home Shield

Hi Patricia, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 8th, 2022

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Verified Customer

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Karene Gilmore Apopka, FL

Very Prompt in handling claims. Customer service is always excellent.

1 year ago

Reply from American Home Shield

Hi Karene, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 31st, 2022

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Verified Customer

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Pedro Heleno Fort Worth, TX

Experts are send to the job and they are expert at what they do.

1 year ago

Reply from American Home Shield

Hi Pedro, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 8th, 2022

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Verified Customer

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Gail R Berry Walla Walla, WA

They helped get me an appointment for my maintaining my air conditioner

1 year ago

Reply from American Home Shield

Hi Gail, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 8th, 2022

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Verified Customer

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Mark Laske Chicago, IL

AHS was easy to contact and took care of my issue with a reputable company.

1 year ago

Reply from American Home Shield

Hi Mark, We appreciate your feedback and hope you continue to enjoy AHS and the coverage we provide!

Jun. 7th, 2022

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Verified Customer

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Audrey Arlington, TX

Technician was great, friendly. Diagnosed the issue right away and fixed it

1 year ago

Reply from American Home Shield

Hi Audrey, We appreciate your feedback and hope you continue to enjoy AHS and the coverage we provide!

Jun. 7th, 2022

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Verified Customer

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Catherine Lee Cypress, TX

Always send the right company out to take care of your problems

1 year ago

Reply from American Home Shield

Hi Catherine, We appreciate your feedback and hope you continue to enjoy AHS and the coverage we provide!

Jun. 7th, 2022

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Verified Customer

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Laura Webbers Falls, OK

I would say before it wasn't the best but the last 2 visits was excellent

1 year ago

Reply from American Home Shield

Hi Laura, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 30th, 2022

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Verified Customer

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George Honolulu, HI

They don't hesitate in connecting me to a business whatever my need would be.

1 year ago

Reply from American Home Shield

Hi George, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 8th, 2022

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Verified Customer

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Jolene Cook Prescott Valley, AZ

1 out of 3 service calls was good. It's taking forever to get an AC person out for a service check.

1 year ago

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Verified Customer

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joy padula La Crescenta, CA

After much hassling, I was finally able to get a second opinion and the problem was then taken care of

1 year ago

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Verified Customer

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Joan West

Just had a minor issue with monthly billing, but it was resolved quickly

1 year ago Edited January 10, 2024

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Verified Customer

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DONNA JEAN BERGER Muskegon, MI

Brought plan for protection for new home bought only to find I end up paying majority of cost of repairs.

1 year ago

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Verified Customer

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Christina Shih Walnut Creek, CA

The service of locksmith was great but the English of the American Home agent spoke was very difficult to understand.

1 year ago